---
title: "Page 12 | Jackrabbit Gymnastics Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Page 12 - Is Jackrabbit Gymnastics the right Gymnastics solution for you? Explore 373 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/172591/Jackrabbit-Gymnastics/reviews/?page=12"
page_type: "reviews"
language: "en"
publication_date: "2026-10-21"
---

Jackrabbit Gymnastics

4.6 (373)

[View alternatives](https://www.capterra.com/p/172591/Jackrabbit-Gymnastics/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated October 21st, 2026

# Page 12 - Reviews of Jackrabbit Gymnastics

## Showing most helpful reviews

Showing 276-300 of 373 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CT

Carmen T.  
Rec Coach  
Sports  
Used the software for: 6-12 months

### "Jackrabbit Gymnastics"

March 10, 2022

5.0

bit tricky to learn, but once you get the hang of it you’re good. if there was an option when setting up the website for your company to not show fill in options that aren’t necessary for us that would be nice

Pros

the tabs and organization, layout of homepage

Cons

you have to go through the original jackrabbit and sign in and then through that open the staff portal and sign in there. I can’t directly sign in to the staff portal without going through a few hoops first

Review Source

RM

Rodica M.  
owner  
Sports  
Used the software for: 2+ years

### "great software "

March 17, 2022

5.0

very good

Pros

easy to work, well organized. A lots of options.

Cons

I do like everything, nothing to complain!

Review Source

SC

Sabrina C.  
Supervisor  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Review "

March 22, 2022

4.0

Pros

Easy to navigate through jackrabbit overall

Cons

Needs to be more modern, a fresher look

Review Source

SL

Sandra L.  
Receptionist  
  
Used the software for: 2+ years

### "Jackrabbit is great! Easy to use and navigate."

February 22, 2018

5.0

Pros

I like that the fact that jackrabbit is clear and understandable. There's no question as to what function does what and a lot of the features are self explainable. Any new staff gets a quick grasp of how to use the system.

Cons

The small glitches here and there. There are times where jackrabbit has stopped responding or completely stopped working but their programmers are quick to fix it.

Review Source

CS

Cheryl S.  
Owner  
Education Management  
Used the software for: 1-2 years

### "Tutoring center"

July 9, 2019

3.0

Jackrabbit is not easy to learn. It has taken Several times using the tech support , going through the user’s guide, and many mistakes to get it to work effectively. Our organization has still not been able to utilize all that jackrabbit has to offer. It should not be this difficult to use.

Pros

It is very reasonably priced and the tech support has been very helpful

Cons

Not user friendly. Very confusing and difficult to use.

Alternatives considered

[Sales Force Automation-SFA](https://www.capterra.com/p/114993/Sales-Force-Automation-SFA/)

Reason for choosing Jackrabbit Gymnastics

Price and the amount of precious time invested. Other options are more expensive and we are not sure they would be easier to use.

Review Source

SK

Sam K.  
Owner  
Recreational Facilities and Services  
Used the software for: 1-2 years

### "Jackrabbit review"

August 11, 2020

4.0

Good so far.

Pros

The ease that with which I can processing monthly tuition

Cons

The fact that we have two levels of payment processors

Alternatives considered

[Amelia](https://www.capterra.com/p/200413/Amelia/)

Reason for choosing Jackrabbit Gymnastics

Price plus ease of use

Review Source

VR

Verified Reviewer  
Office Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Jackrabbit rocks"

October 30, 2018

5.0

It makes posting and running payments very quick. Helps automate our system

Pros

Very user friendly, constant updates, friendly quick help

Cons

Isn't completely automated for us, cannot usually find answers in help

Review Source

LH

Linda H.  
Front Desk Supervisor  
Sports  
Used the software for: 6-12 months

### "Paragon Gym for Kids"

July 1, 2019

5.0

As this software is new to our organization, I have to say your customer support team is unbelievably knowledgeable and always willing to help.

Pros

The ability to scan products and reports are easier compared to our previous software.

Cons

That there is not a due date for payments.

Switched from

[iClassPro](https://www.capterra.com/p/127097/iClassPro/)

Jackrabbit offers features more designed to our needs.

Review Source

RJ

Rachel J.  
Teacher  
Performing Arts  
Used the software for: 2+ years

### "Easy for all"

August 17, 2020

5.0

Pros

Being able to see my own schedule, my students information, payroll/hours were extremely easy to do and attendance.

Cons

None that I was aware of. Software ran normally and great!

Review Source

LP

Lisa P.  
Coach  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Review"

December 9, 2022

4.0

Pros

Software is easy to use every day & dependable.

Cons

Software was easy to use after some practice.

Review Source

NL

Noha L.  
Owner  
Sports  
Used the software for: Less than 6 months

### "Not very happy"

August 20, 2020

3.0

Not very good experience.

Pros

Giving my customers the option to register online

Cons

Not user friendly. Takes too much time. Very hard to navigate. Everything needed to be done manually. no automatic renewal for classes or automatic monthly charges. Customer service are very hard to reach with no phone number to directly call.

Alternatives considered

[iClassPro](https://www.capterra.com/p/127097/iClassPro/)

Reason for choosing Jackrabbit Gymnastics

The free trial made easier to navigate on my own.

Switched from

[Square Virtual Terminal](https://www.capterra.com/p/190305/Square-Payments-Processing/)

I thought it was collecting too much fees per transaction

Review Source

AM

Amy M.  
Co-Owner/Coach  
  
Used the software for: 2+ years

### "Jackrabbit is a positive addition to the gymnastics world. We would recommend to everyone."

February 22, 2018

5.0

Pros

It is a very user friendly program. Our parents like having access to their accounts through the portal. We love the credit card processing for our monthly tuition.

Review Source

LW

Lee W.  
Owner  
Sports  
Used the software for: 1-2 years

### "All American and Jack Rabbit"

June 24, 2019

5.0

My experience has been very positive!

Pros

I love the ease of use and customer support. Having the data base available to track records of classes and payment has saved me a ton of money.

Cons

Web integration is hard for me but that is lack of experience is is becoming easier.

Reason for choosing Jackrabbit Gymnastics

Friends in the industry gave stellar reviews.

Review Source

MM

Michael M.  
Coach/Instructor  
Sports  
Used the software for: 2+ years

### "Jackrabbit is Awesome"

August 11, 2020

5.0

Been using it for awhile and it’s nice.

Pros

It’s easy to use, especially for attendance and schedules.

Cons

Nothing really. It works great and helps me out.

Review Source

EE

Emily E.  
Board President  
Sports  
Used the software for: 6-12 months

### "So far so good"

July 15, 2019

5.0

Having all our clients’ info and waivers online and up to date has been such a paper (and time) saver! Being able to print class rolls with emergency info is also great.

Pros

Right now there more capabilities that we’re taking advantage of, but everything I’ve wanted to implement has worked well and support staff has been great. Startup was also a breeze.

Cons

Navigating some areas / finding things is sometimes a challenge because there’s so many options and some don’t pertain to us (dance / swimming templates, etc). The search features can be fussy as well because of all the options.

Alternatives considered

[iClassPro](https://www.capterra.com/p/127097/iClassPro/)

Reason for choosing Jackrabbit Gymnastics

Cost, features and recommendations from others.

Review Source

LF

Laura F.  
Office Manager  
Sports  
Used the software for: 2+ years

### "Review"

August 11, 2020

4.0

Pros

Ease of Use is awesome. There are lots of features that make accessing information easy.

Cons

The updates without training I don't like.

Review Source

DK

Debra K.  
Accountant  
Accounting  
Used the software for: Less than 6 months

### "Review as an accountant"

December 14, 2022

3.0

Difficult to pull reports for entry into QuickBooks Online.

Pros

For gymnastics management, it seems to work fine.

Cons

But for Accounting, your integration is not good. You do have QBO integration but it's at as Journal Entries. This is not acceptable. Your software needs to use Sales Receipts to integrate. This uses the Product/Services in QBO. This allows the business to really get a handle on their operations. I have to use other reports to get the data into the system to run the business better.

Review Source

JP

Jen P.  
Owner, head coach  
Sports  
Used the software for: 2+ years

### "We have been using Jackrabbit for a few years now and could not be more satisfied. "

March 1, 2018

5.0

Pros

The software makes class and account management so much easier! It is very user friendly both for the gym and the customers.

Review Source

CS

Chalene S.  
Director  
Recreational Facilities and Services  
Used the software for: 1-2 years

### "Exceptional Functionality"

August 17, 2020

4.0

For the work I do this software is has gone above and beyond what I need. No cons for me!

Pros

The ease of use and the array of reports available are fantastic.

Cons

Only option I would add is the ability to see past class roll sheets without having to dig through the archive after the class dates are over.

Review Source

TM

Taylor M.  
Director of Administration  
  
Used the software for: 2+ years

### "Jackrabbit system makes it very easy to run a Gymnastics facility."

February 22, 2018

5.0

Pros

I like the most how relatively simple the software is. A lot of the functions are self explanatory and do not require extensive computer knowledge.

Cons

Sometimes there are glitches that will force close but that does not happen too often. They update and add improvements frequently so any problems do not last long.

Review Source

RP

Rebekah P.  
Coach  
Sports  
Used the software for: 2+ years

### "reviews"

August 11, 2020

4.0

its okay

Pros

certain lists are easy to find, families, students and classes

Cons

some items are hard to find, payments and credits

Review Source

TT

Terese T.  
Owner  
  
Used the software for: 2+ years

### "Outstanding!"

February 26, 2018

5.0

Pros

Easy of use of the program and the continued help and support of the company. We love how many different options it has to offer to be able to customize it to fit our program.

Cons

I wish that conferences that they hold annually were a little bit closer so that we could attend more of them on a regular basis.

Review Source

CA

Chantel A.  
Coach  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Amazing "

August 17, 2020

5.0

Keeps everything organized

Pros

How easy it is to use . How it keeps everything

Cons

Sometimes it so slow you can sign in . A

Review Source

VR

Verified Reviewer  
Arts and Production Assistant  
Education Management  
Used the software for: 1-2 years

### "Love it!"

August 20, 2020

5.0

10/10, would (and already have) recommended.

Pros

The user-interface is so great. There's a small learning curve as you start, but then it's easy peasy. This software has so many functions, it's genius.

Cons

I think the actually aesthetic layout of the software could be improved.

Review Source

BS

Baylee S.  
Coach  
Sports  
Used the software for: 6-12 months

### "Gymnastics Coach Review"

August 20, 2020

3.0

Pros

Easily editable roll notes, student pictures, ease of access of important information for students, clocking in and out and being able to see timetable in staff portal

Cons

Staff portal never saves, glitches, freezes, can't hit return so have to exit and log in again to save information "orange squares of death" load screen. If Staff Portal functionality could be improved, then the system would be so convenient

Review Source

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