# Page 9 | Jackrabbit Gymnastics Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is Jackrabbit Gymnastics the right Gymnastics solution for you? Explore 369 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/172591/Jackrabbit-Gymnastics/reviews --- Jackrabbit Gymnastics 4.6 (369) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 16th, 2026 # Page 9 - Reviews of Jackrabbit Gymnastics ## Showing most helpful reviews Showing 201-225 of 369 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SL Susan L. Co-Owner Sports Used the software for: 2+ years ### "We love Jackrabbit Gymnastics!" March 12, 2024 5.0 Pros It keeps us organized and up to date. We could not do without it. Cons I wish we could schedule emails to go out that would then utilize the current class enrollment at the time the scheduled email goes out. Review Source NM Nicolle M. Owner Sports Used the software for: 2+ years ### "Love jackrabbitt" December 9, 2022 3.0 Been using for using very easy to use Pros Processing credit card payments is very simple. You are able to run and post in one click Cons Removing inactive students is a pain and long process Reason for choosing Jackrabbit Gymnastics Price Review Source LA Liz A. Owner Sports Used the software for: 2+ years ### "Jackrabbit gymnastics " August 17, 2020 5.0 Using jackrabbit has made it so that I don’t have to hunt down payments every session. All of our parents know when the processing date is. All payments are done together. It also allows me to better prepare for how many kids we will have in the upcoming semester. Pros I love how easy it is to navigate. My staff learned how to use it quickly. The new “Notes” section is great... Now my staff and I can always be on the same page when talking with a parent about a bill. Cons I don’t like that the staff portal logs out so quickly. We often have students come in late and entering their attendance is time consuming since we have to log in again. Reason for choosing Jackrabbit Gymnastics A friend of mine uses it and recommended it to me Review Source SG Shayna G. Executive Director Alternative Medicine Used the software for: Less than 6 months ### "Trying to fit a square peg into a round hole" August 11, 2020 5.0 Business problems we are solving - getting payment up front It's A LOT more back-end work that I would have expected. It's because we are doing lots of 1:1 tutoring and classes are not always consistent from week to week. It's not your fault, it's probably ours. Pros Customer support staff are amazing. Parents being able to enrol in classes themselves and billing process is virtually automatic for classes that are billed by the session. I also like having the kids info in one location and access to the sign off waivers. Cons We are a tutoring company (mostly 1:1) trying to use a gymnastics software. I don't know if it's the right fit. I like the classes feature of it, but the 1:1 stuff needs improvement - Specifically the weekly billing aspect of it. If you don't bill Monday through Friday of that week, the data are lost as kids may attend different classes the following week. Also billing is not itemized. It shows the week that they attended 1:1 classes and the amount but it does not show specific dates and times. Reason for choosing Jackrabbit Gymnastics We went back and forth with the sales team and this one fit our needs just a little bit more. I'm considering making the switch back to quickbooks becuase my clients need itemized billing for their funding. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Because I wanted parents to enrol in their own classes and I wanted automatic billing. Review Source DD Danielle D. Manager Sports Used the software for: 2+ years ### "Great program!" March 21, 2022 5.0 Great experience, wonderful customer service! Pros Easy to use! Very helpful in charging accounts each month and keeping up with many families accounts with the click of a button! Cons Constant changes to the program, most of them for the better but makes it difficult to keep up with each month when trying to do something quickly. Review Source LN Laurie N. Front Desk Sports Used the software for: 2+ years ### "User-friendly system for Youth Sports" December 23, 2022 4.0 Pros The ease of use is the most likable part of this software. It's very straight-forward with no frills. Cons There are some features that need to catch up with the times such as the display on the invoices and being able to charge tips and credit card fees to families in bulk. Review Source SP Shant P. Director of Operations Education Management Used the software for: 2+ years ### "Exceed Robotics review of Jackrabbit Gymnastics" August 17, 2020 4.0 happy overall but we desperately need email automation to scale our business Pros Easy to use, good GUI including menus, complete payment page with complete history and adjustments, adequate amount of search criteria to generating reports, app available Cons no workflows to automate emails (payment reminders, welcome emails, registration confirmation emails, digital certificates, ...) , not able to create class groups for automatic enrollment into entire curriculum (composed of multiple courses in series), automatic sibling nor multiple course discounts are not available, no option to offer add-on services to course fee (cannot offer extra care, lunch options via website), event attendance not available, Reason for choosing Jackrabbit Gymnastics n/a Review Source AN Anna N. Owner Sports Used the software for: 2+ years ### "Ease of use and Excellent Support" March 28, 2022 5.0 Pros We love Jackrabbit! It's intuitive, flexible and customizable to fit our ever changing needs. In addition, their support team is top notch! Cons We love the product and their commitment to continual innovation. Review Source OZ Olivia Z. Gymnastics coach Sports Used the software for: 1-2 years ### "Jack Rabbit keeps me organized " March 12, 2024 5.0 Pros The attendance feature keeps me organized and is easy to use! Cons Sometimes the font is too small, where I can’t read it Review Source KW Kristina W. Program Director Recreational Facilities and Services Used the software for: 1-2 years ### "Easy and intuitive " October 30, 2018 5.0 Pros Jackrabbit is very intuitive and powerful. The program has tons of features at your fingertips. This is a great option for an all in one CRM and Employee management tool. Employee management, customer management, and class management system are literally in one location. Employees can access their schedule, utilize the time clock feature, and receive automated emails once a new student enrolls. Customers have access to their payment portal so there are no surprises. Admins keep track of all the important big picture items as well as smaller details easily. Jackrabbit makes recurring tasks like email, payments, calendar and schedule functions easy to get to quickly. Cons It did take me a while to get used to reading spots available vs enrolled. I do wish the employee portal was a bit more powerful and robust. Review Source JS Jill S. owner Recreational Facilities and Services Used the software for: 2+ years ### "No birthday party system" February 24, 2019 4.0 I enjoyed Jackrabbit and would go back if it were to offer a birthday party expansion/compatible program. Pros I liked using jackrabbit class for my indoor playground. We have 8 week long classes and needed to be able to register children for classes while also having a point of sale system for walk in open play customers. I liked that I could run daily/weekly/monthly/custom revenue reports to see exactly which classes and services were generating income and which weren't. It was very user friendly, and I miss using it. Cons It does not have a birthday party registration system and no plans to get one (per customer service). Birthday parties are about 40% of my business and I lost business due to this. Customers could only book during times the store was open - OR they could register for a party but we could not offer any upgrades. It was a frustration that cost me money. Review Source SG Sean G. Executive Director Sports Used the software for: 2+ years ### "Solid Registration software" March 25, 2022 3.0 Overall, one of the better program registration software I have used. Pros Ease of pulling reports. Pleasant display and readability. Cons Exporting the IIF file into QuickBooks is an absolute nightmare. Looking at making some JR changes, if that doesn't work, we will be looking for new software. Review Source TC Tayler C. Marketing Manager Sports Used the software for: 2+ years ### "God product to reach my clients " March 25, 2024 5.0 Being in marketing, jackrabbit has been a great source for me to use when needing to send emails in a fast and easy way. Pros Easy product for wanting to reach clients. Also nice way to keep clients information organized. Cons Can't think of anything. It's pretty easy to use. Review Source CL Colleen L. Owner Recreational Facilities and Services Used the software for: 2+ years ### "Jackrabbit Use" August 11, 2020 4.0 The experience is fairly positive and Jackrabbit responds. The look of the pages needs to be updated and modernized. Pros Jack Rabbit has many features that we use but sometimes it is not intuitive to the user. I would like to be able to have multiple skill and conditioning records for competitive kids and some functionality increased. Cons I would like to see the employees time card and checking time improved. Reason for choosing Jackrabbit Gymnastics Better service Switched from [QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/) Better functionality and combined processes. Review Source CA Chris A. Webmaster Information Technology and Services Used the software for: 2+ years ### "serviceable and easy" March 17, 2022 5.0 we've run our gym with multiple classes for years. It handles all the scheduling and payments with ease. Pros if you take the time to simply read the directions and check out the samples, it's simple to set up on your website. Cons has a bit of a learning curve for non technical people. Review Source Jennifer A. Admin Health, Wellness and Fitness Used the software for: 2+ years ### "great" March 16, 2022 5.0 Pros Jackrabbit is an user friendly program to navigate Cons At first it was a little overwhelming but as i started to navigate it was very simple Review Source NM Nadia M. Office Supervisor Recreational Facilities and Services Used the software for: 2+ years ### "We love Jackrabbit @ SCSC!" June 15, 2021 5.0 Overall, we have had a good experience using Jackrabbit for our swim school. It's easy to use and train our new hires on. I love having the ability to access the calendar on every single page visited. Pros We love using Jackrabbit at SCSC. I find that the customer service is very responsive and helpful when we need something changed or fixed that isn't working properly. The software is easy to navigate and use. Cons The unexpected website crashes middle of the day. Usually they're pretty good about notifying us about upcoming updates but occasionally the website/software does crash unexpectedly Review Source CS Cheryl S. Front Office Sports Used the software for: 6-12 months ### "Easy of Use" December 9, 2022 5.0 Pros Everything is very easy to use. Support is very accommodating. Cons I wish the program would alert when there is an opening in a class with the tab turning red for waitlist to show, we had a problem with a office person not checking the waitlist first. Review Source LC Lisa C. Manager Sports Used the software for: 2+ years ### "Jackrabbit Review" December 19, 2022 4.0 Pros The Class Management and Billing is the most user friendly Cons the Emailing needs to be updated. the ability to copy and past graphic would be amazing Review Source DT Diane T. Owner Used the software for: 2+ years ### "JR makes it easy for us to focus on the little things because it takes care of the big things!" February 26, 2018 5.0 Pros JR is a complete system - it allows us to have customers enroll online day or night, track attendance, track student progress, and post and collect tuition and other fees easily. The financial tracking and reporting are the best in the industry - we are able to track revenue and match it to our quickbooks quickly and easily. Customer support is top notch - we are able to reach them in a variety of ways - via live chat, email, phone call or by setting up a consultation about a specific topic. Webinars and tutorials are also available. We have a complicated discounting system and JR handles it all. While there are always things to improve on such as prorating tuition upon enrollment from the parent portal - they are always working on ways to implement their clients need and want. Review Source ML Michelle L. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Easy to use and accessible anywhere there is internet" August 24, 2020 5.0 I have nothing bad to say, not sure why more people don't use this service. Any service costs money, but make sure it is money well spent and I cannot imagine not having Jackrabbit. Pros The ease of use and Customer Service. If I ever have a question, I hope right on the chat and someone answers my question in a matter of minutes. Cons It is hard to navigate at first, but you learn where to click to get the information you are looking for. Reason for choosing Jackrabbit Gymnastics We moved from all paper and in house organization to using an electronic service. Being able to allow parents to reschedule, add billing information has made it so much easier. Review Source MD Melanie D. Administrator Health, Wellness and Fitness Used the software for: 2+ years ### "Best client management system!" August 20, 2020 5.0 Pros This is very user friendly and easy to pick up on for a new user. I really like the notes tab and the new resource tab, an awesome feature to have! The client portal has got such positive feedback from our clients. This feature has really helped clients keep connected and is easy for them. I feel like with all the features, if someone has thought of it than this software will have it. I recommend this product by far any day. Thank you Jackrabbit! Cons The only suggestion I would like to see implemented would be a feature to print out the notes that are added to a client's account. Review Source jO jason O. GM Sports Used the software for: 2+ years ### "MGA Jackrabbit review" March 23, 2022 5.0 ease of tracking students Pros Emailing groups or all students. Running payments Cons I have a daycare that brings their kids to our gym. They pay by check from the daycare. I cant run payments in a batch when a group/class pays with a check Alternatives considered [iClassPro](https://www.capterra.com/p/127097/iClassPro/) Reason for choosing Jackrabbit Gymnastics Iclasspro was developed by cheerleader industry Review Source AR Asifa R. Adaptive Gymnastics Coordinator Recreational Facilities and Services Used the software for: 2+ years ### "Does it all" March 11, 2022 5.0 Pros It keeps all of our management from classes, camps, single day events, sales of items all together. Cons It is sometimes difficult to generate the reports that are needed. There are so many options, it is sometimes difficult to narrow down what we are looking for. Review Source ND Nancy D. Xcel director Sports Used the software for: 2+ years ### ":)" December 14, 2022 5.0 Great! Pros Emailing group or event as a whole. Very easy to use Cons Once a class is archived from a previous session the enrollment/drop list should be lock in place. 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