# Page 3 | itemit Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is itemit the right Asset Tracking solution for you? Explore 70 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/172615/itemit/reviews

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itemit

4.8 (70)

[View alternatives](https://www.capterra.com/p/172615/itemit/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of itemit

## Showing most helpful reviews

Showing 51-70 of 70 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Andy B.  
BS ISO Rope Rescue Operative  
Civic & Social Organization  
Used the software for: 6-12 months

### "itemit Review"

December 13, 2018

5.0

Fantastically proactive team! Great service and a brilliant app which can easily grow with our rescue team.

Pros

The ease of use and structure is excellent.

Cons

Nothing to comment. Possibly consider wider range of sticker types for outdoors etc?!

Review Source

Response from RedBite Solutions

December 20, 2018

Hi Andy, We're very very glad here at itemit that you're so happy with our app! As for a wider range of sticker types - we do offer a range of anodised aluminium tags for outdoor use, they're robust and have a strong adhesive or you can even use rivet holes. We've also planned out more ways to track and connect with your items for the future so keep an eye out! If you ever need anything or have any suggestions on how we can improve the app further, we'd love to hear from you, just email us at team@itemit.com. Thanks again! Ben

RN

Rasmus N.  
Business Analyst  
Chemicals  
Used the software for: 1-2 years

### "Great Product"

May 24, 2023

5.0

Pros

The ease of use, flexibility and customer support

Cons

We had some minor issues and wishes we informed customer support about. All of them have been developed at the moment. Love the support and engagement from the Team!

Review Source

VR

Verified Reviewer  
Post Production Super  
Media Production  
Used the software for: Less than 6 months

### "All in one asset Management "

December 22, 2021

5.0

Very positive

Pros

Very usfull with asset booking for use across the company.

Cons

Would like more options to customise and show only what parts of the service we use.

Review Source

VR

Verified Reviewer  
Graphic Designer  
Marketing and Advertising  
Used the software for: 1-2 years

### "All in one Assent Management System"

November 13, 2019

4.0

We use it for our asset management. We use to track the QR codes through mobile.

Pros

Location-Based Mapping. Reporting feature is really good. Mobile Access: Access the Asset information straight from the phone.

Cons

Nothing. We did not face any issues till now. The apps does what it promises with ease. We are happy with the tool.

Review Source

Response from RedBite Solutions

November 22, 2019

Thank you so much for your review, we're delighted you're enjoying using the reporting tool in particular! The itemit Team

RS

Rob S.  
Maintenance and Repair Co ordinator  
Consumer Services  
Used the software for: Less than 6 months

### "A much needed solution to manage our assets."

August 7, 2023

5.0

This tool seemed to fit our needs and more. Early days but totally confident we have what we need to manage our growing asset list.

Pros

Being able to tag items with Custom QR Tags which are readable using a mobile phone.The abilty to import your existing asset spreadsheet and add as much information as you need.

Cons

Having the option to change the way all your assets are displayed when opened. Sorry if there is an option.Currently set to alphabetical order.

Review Source

Response from RedBite Solutions

August 9, 2023

Hi Rob, Thank you so much for taking the time to give us your feedback. So chuffed you are loving itemit. We can't wait to see what we can achieve together! I'll pass back your feedback on the ordering of assets displayed too - sounds like a great shout to me!

MW

Martin W.  
Operations Director  
Marketing and Advertising  
Used the software for: 2+ years

### "Innovative & thoughtful solution "

August 18, 2023

5.0

Pros

Itemit was designed with users & business requirements at the core.

Cons

Nothing really works for what we need. Perhaps some health & safety checking automation (especially helpful for remote workers). An audit trail for end users of the items (without having them as logged-in paid users) would be nice.

Review Source

Response from RedBite Solutions

August 23, 2023

"Innovative & thoughtful solution" Oh Martin, we appreciate you taking the time to leave us a review so much! Thank you for your kind words, we are over the moon itemit has had such a positive impact on you.

TW

Tomasz W.  
Facilities Director  
Farming  
Used the software for: Less than 6 months

### "Thank You !!!"

August 25, 2023

4.0

Very Happy

Pros

Easy access, very fast way of adding items,

Cons

When I press on chat with us I got lots of options to press to get automatic option but I could not write anything

Reason for choosing itemit

Recommendation

Review Source

Garry W.  
Equipment Support Coordinator  
Defense & Space  
Used the software for: 6-12 months

### "Itemit Asset Management "

December 11, 2018

5.0

Improved visibility and recognition of assets. I envisage saving a huge amount of time in the future by scanning items.

Pros

Ease of use and logical layout. Varied type and size of. tags (QR, RFID etc)

Cons

Limited reporting flexibility (though improving all the time).

Review Source

Response from RedBite Solutions

December 20, 2018

Hi Garry, Thank you for your review! Here at itemit, we're glad that our app is helping with a range of activities and is saving you a lot of time! We're also glad to see that itemit's improvements are visible and noticeable! We always strive towards the best user experience possible. If you ever need anything or have any suggestions on how we can improve the app further, we'd love to hear from you, just email us at team@itemit.com. Thanks again! Ben

MK

Mason K.  
Media instructor  
Education Management  
Used the software for: I used a free trial

### "Simple and easy to use! "

December 17, 2020

5.0

Itemit allows myself and my coworker to keep track of camera equipment stock in a small department in a college. It was a great find and gone are the days of using spreadsheets etc.

Pros

I love itemit because it is very user friendly and intuitive. It has all the necessary features you would expect for managing your Inventory laid out in a way that is super functional. The ability to manage using the online browser app or using your mobile phone offers much sought after flexibility.

Cons

There are a couple of features that would improve the software even further such as being able to assign an email address to contacts aswell as users for email notifications.

Alternatives considered

[Sortly](https://www.capterra.com/p/169199/Sortly-Pro/)

Reason for choosing itemit

Just seemed more solely focused on item management

Review Source

CB

Claire B.  
Crew/Technician  
Entertainment  
Used the software for: 1-2 years

### "Excellent customer support "

December 22, 2021

4.0

Very attentive team who stay in touch and check in with us.

Pros

Easy to use app and friendly people to get help from

Cons

It was difficult for us at first to import previous data, but we ended up starting again anyway so it was fine. The software now has added depreciation options which are useful.

Reason for choosing itemit

Price and functionality

Review Source

AQ

Ash Q.  
Estimator/Logistics Manager  
Construction  
Used the software for: Less than 6 months

### "Great system and support to match"

April 25, 2019

5.0

This product has changed to way we work for the better. Before we invested in ItemIt we was unsure where any of our plant items were, which took up time and money. Now we are able to track each item either on our desktops or the app with ease. The support from the guys in itemIt HQ is second to none.

Pros

This soft ware is very easy to use with clear interface and great support.

Cons

Nothing worth mentioning as we have had no problems what so ever.

Review Source

Response from RedBite Solutions

November 22, 2019

Hi Ash, Thanks so much for taking the time to leave us a review. We're delighted itemit has changed the way you work for the better. The itemit Team

DC

David C.  
Corps Secretary  
Military  
Used the software for: 1-2 years

### "Just What Was Needed!!!"

December 22, 2020

5.0

Still early days for us but the ITEMIT software is set to transform the way we track and account for many £M of Corps property. Easy to use and manipulate.

Pros

Ease of use and a support team who were outstanding.

Cons

Took a little time to get right for us (but it was worth the wait!!)

Review Source

KH

KATARZYNA H.  
Managing Director  
Import and Export  
Used the software for: 6-12 months

### "Great and esay to use"

December 11, 2018

5.0

Pros

Very easy to use, great functions like notifications and reminders. User friendly way to manage assets.

Cons

At the time when we were inserting our products into itemit there was no function to upload data at once from excel

Review Source

Response from RedBite Solutions

December 20, 2018

Hi Katarzyna, We're very glad to hear that you're finding itemit user friendly and easy to use and thank you for the review! Here at itemit, we're always happy to see that improving our app in terms of functions and features makes a real difference to our customers. If you ever need anything or have any suggestions on how we can improve the app further, we'd love to hear from you, just email us at team@itemit.com. Thanks again! Ben

SEC

Stevie Edson C.  
Head of Training & Compliance  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great support and ease of deployment"

December 17, 2020

5.0

Pros

The UI across multiple platforms was a pull for myself in it's deployment in my Operation. How easy the platform was up and running across a nationwide operation within minutes.

Cons

The ability to audit assets. This has been requested and in development, which is great - so not really a con as such.

Review Source

SW

Shaun W.  
Marketing Executive  
Food Production  
Used the software for: 6-12 months

### "Great product"

December 11, 2018

4.0

Great customer service, easy to use and always help when you need it

Pros

Keeps track of all our items and notifies who has them and where they are.

Cons

Would like a feature which allows people to 'check' items back in

Review Source

Response from RedBite Solutions

December 20, 2018

Hi Shaun, Thank you so much for leaving us a review! Your feedback is extremely useful and we're glad you're finding our app helpful. As for the check in and out feature that you mentioned, it's a great idea! This is actually already on our development roadmap and work is underway, so watch this space! We hope it will help with the ease and speed of seeing which assets are available for use. If you ever need anything or have any further suggestions for improvements, we'd love to hear from you, just email us at team@itemit.com. Thanks again! Ben

MT

Matt T.  
IT Support Engineer  
Insurance  
Used the software for: Less than 6 months

### "Great Tracking software!"

December 18, 2018

4.0

made tracking our internal assets much more streamlined and allows us to track on the go using only our mobiles

Pros

QR Code tracking using a mobile makes life much faster and easier

Cons

N/A much better than our old access database!

Review Source

Response from RedBite Solutions

December 20, 2018

Hi Matt, Thank you for the review! We're very glad that itemit is making your life much easier and faster! We're also very glad to see that you're using the app as your new database! We always strive to make tracking assets easier and more streamlined, while also making out of date tracking methods a thing of the past! If you ever need anything or have any suggestions on how we can improve the app further, we'd love to hear from you, just email us at team@itemit.com. Thanks again! Ben

GJ

Grant J.  
Database/Technology Assistant  
Events Services  
Used the software for: Less than 6 months

### "technology tracking"

November 26, 2019

5.0

Pros

it is so easy to in put information and keep track of all of the technology we take from show to show

Cons

some times the app does not updat for a long time after changing it in the web one

Review Source

Response from RedBite Solutions

November 27, 2019

Hi Grant, Many thanks for taking the time to leave us a review, we really appreciate it. We release regular updates to the system which often include improvements to speed and performance. Please do double check that you have the latest version of the app. If you do find anything you think could be improved, just drop us an email to team@itemit.com and we will resolve this for you. Thanks The itemit Team

LM

Lauren M.  
Production Secretary  
Broadcast Media  
Used the software for: Less than 6 months

### "Great Piece of Software"

December 22, 2021

5.0

Pros

I find this software really easy to use, and the way it is laid out is very user friendly.

Cons

It takes a while to set up but once that's out of the way it's very easy to maintain.

Review Source

DO

Dexter O.  
Project Manager  
Philanthropy  
Used the software for: Less than 6 months

### "Helpful and eager customer support"

December 17, 2020

5.0

ItemIT has been a handing way for us bring our inventory to the cloud and making instant sign-outs and tracking an option.

Pros

The tagging feature is critical to our use case.

Cons

That you cannot upload your own excel sheets. This is however made easier as the ITEMit team does it for you.

Alternatives considered

[Sortly](https://www.capterra.com/p/169199/Sortly-Pro/)

Reason for choosing itemit

The tagging features made more sense for our use-case and the price was better.

Review Source

CS

Calum S.  
General Manager  
Hospitality  
Used the software for: Less than 6 months

### "Excellent software!"

December 30, 2020

5.0

Pros

Catered for our exact needs! Other products weren't able to offer the same.

Cons

Could be slightly more user friendly, requires a bit of searching for different features.

Review Source

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