---
title: "MentorCloud Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about MentorCloud Software - reviews, pricing plans, popular comparisons to other Mentoring products and more."
source_url: "https://www.capterra.com/p/172625/MentorCloud/"
page_type: "product"
language: "en"
---

# 

 MentorCloud Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 15, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

MentorCloud

## What is MentorCloud?

Global brands like Marriott International, Merck Group, Seven West, Nasdaq Center, IESE, IIT Madras use our easy-to-use, scalable and highly configurable MentorCloud platform for attracting, engaging, growing and retaining their top talent. MentorCloud plugs into your existing HR, L&D stack, and intelligently matches your people with suitable mentors, and catalyzes human connections and mentoring interactions transcending locations, with a vast library of resources based on our founder's book.

## What is MentorCloud used for?

[Mentoring](https://www.capterra.com/mentoring-software/)

Top alternative

Featured

Overall rating

Based on 34 user reviews

Reviews sentiment

Positive

94%

Neutral

6%

Negative

0%

Starting price

$15000

Usage Based, Per Year

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for MentorCloud?[Manage this product listing](https://www.g2.com/products/mentorcloud/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### MentorCloud

4.6 (34)

VS.

[4.9 (390)](https://www.capterra.com/p/177744/Together/reviews/)

Starting Price

$15000

Usage Based, Per Year

Starting Price

$10000

Flat Rate, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (34)

Ease Of Use

4.8 (390)

Value For Money

4.4 (26)

Value For Money

4.7 (302)

Customer Service

4.7 (28)

Customer Service

4.7 (331)

## MentorCloud alternatives

[4.9 (200)](https://www.capterra.com/p/146511/MentorcliQ-Employee-Mentoring/reviews/)

Starting price

$9900.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.7 (67)](https://www.capterra.com/p/152649/Mentorloop/reviews/)

Starting price

$299.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (34)](https://www.capterra.com/p/145653/MentorCity/reviews/)

Starting price

$350.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.8 (9)](https://www.capterra.com/p/140242/Wisdom-Share/reviews/)

Starting price

$7500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/172625/MentorCloud/alternatives/)

## FAQs about MentorCloud

Overview

### Which roles and teams benefit most from MentorCloud?

MentorCloud is most used by executives, talent and program leaders, and marketing or communications teams running mentoring and development initiatives. HR and talent managers use it to match mentors, track engagement, and support career growth, while operations and executive leaders oversee program outcomes, scalability, and cross-organizational participation.

Answer based on 34 reviews

Overview

### What company size and industries is MentorCloud built for?

MentorCloud serves medium to large enterprises for learning and development, yet 62% of reviewers come from small businesses and 31% from enterprises. It appears most often in non-profit organization management at 12%, followed by management consulting at 9% and pharmaceuticals at 6%, primarily for mentoring.

Answer based on 34 reviews

Features and Usability

### What are the key features of MentorCloud?

MentorCloud offers AI-based matching, mentor/coach matching, and mentoring program management for pairing participants and coordinating programs. It also includes scheduling and communication tools such as appointment scheduling, calendar sync, chat/messaging, and email reminders, plus tracking and reporting features like progress tracking, action item tracking, feedback management, and reporting & statistics.

Integrations

### Which third-party tools and platforms does MentorCloud integrate with?

MentorCloud integrates with 8 third-party tools and platforms, including Cornerstone, LinkedIn Learning, Okta, Oracle Fusion Cloud HCM, SAP SuccessFactors HCM, Salesforce Customer360, Single Sign-On, and Workday HCM. These integrations cover learning, identity, CRM, and human capital management systems.

Getting Started and Support

### What training and onboarding options does MentorCloud offer?

MentorCloud provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide self-paced viewing for product setup and feature review.

Answer based on 4 reviews

Getting Started and Support

### What customer support options does MentorCloud offer?

MentorCloud offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users describe the support team as helpful and responsive, with several saying it goes beyond troubleshooting by helping train participants and guide program setup. Some note the hands-on support improves the overall experience.

Answer based on 6 reviews

## Features

AI summary

Based on 965 Mentoring reviews

Capterra reviewers point to these as the top priorities when choosing mentoring software:

-   **Mentor/Coach Matching** (**58%** of reviewers rated this feature as critical)
-   **Mentoring Program Management** (**44%**)
-   **Participant Profiles** (**31%**)

MentorCloud supports all three of the features buyers rate most highly: **Mentor/Coach Matching**, **Mentoring Program Management**, and **Participant Profiles**. Together, these capabilities help organizations pair participants more effectively, manage mentoring initiatives with greater consistency, and maintain detailed profile information for better program oversight, allowing teams to run mentoring programs more efficiently and create stronger participant experiences.

Mentor/Coach Matching

4.6 (23)

69.57% of 23 reviewers that rated this feature as important or highly important

Match mentors and mentees through self-matching, admin-led matching, or automatically based on skills, interests and other parameters

Mentoring Program Management

4.6 (24)

66.67% of 24 reviewers that rated this feature as important or highly important

Manage mentoring programs: registration, pairing, curriculum, and reporting

Participant Profiles

4.6 (21)

66.67% of 21 reviewers that rated this feature as important or highly important

Personal profiles that may include photos, job roles, skills, interests, qualifications, languages spoken, and more

Progress Tracking

4.5 (20)

65.00% of 20 reviewers that rated this feature as important or highly important

Reporting on how each user, task or process has advanced since its initiation

Enrollments/Onboarding

4.5 (10)

70.00% of 10 reviewers that rated this feature as important or highly important

Manage the enrollment and onboarding of all new members and accepted applications

Appointment Scheduling

4.4 (21)

61.90% of 21 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

MentorCloud 39 features

### All Features
- Action Item Tracking: Track the status of discussed/agreed tasks
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- AI-based Matching: Carry out matching automatically using machine learning algorithms
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Scheduling: Schedule appointments via a calendar
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Career Development: Process of enhancing skills & experiences for continuous professional growth & advancement
- Chat/Messaging: Communicate using direct chat or messages within the system
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Content Library: Centralized repository to store content and assets
- Curriculum Management: Map out the subjects that comprise courses of study
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Email Reminders: Reminders sent via email
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications
- Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
- Goal Management: Allows employees to set and manage work or career related goals
- Learning Management: Organize and track educational activities
- Mentor/Coach Matching: Match mentors and mentees through self-matching, admin-led matching, or automatically based on skills, interests and other parameters
- Mentoring Program Management: Manage mentoring programs: registration, pairing, curriculum, and reporting
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Participant Profiles: Personal profiles that may include photos, job roles, skills, interests, qualifications, languages spoken, and more
- Program Evaluation: Collect and analyze data to evaluate the effectiveness of projects and programs
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Ratings/Reviews: Ratings/Reviews
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Training Management: Track employee/learner's progression through training programs
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Features

4.5 (34)

4.5

Based on 34 reviews

## Pricing

Value for money

4.4 (26)

Small Org (<1k employees)

$15,000

Usage Based,Per Year

Value for money

4.4 (26)

4.4

Based on 26 reviews

## Integrations

[

Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[

Okta](https://www.capterra.com/p/119653/Okta/)[

SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)[

LinkedIn Learning](https://www.capterra.com/p/246660/Linkedin-Learning/)[

Oracle Fusion Cloud HCM](https://www.capterra.com/p/72011/Oracle-HCM-Cloud/)[

Salesforce Customer360](https://www.capterra.com/p/10017314/Salesforce-Customer360/)[

Single Sign-On](https://www.capterra.com/p/209022/Single-Sign-On/)[

Cornerstone](https://www.capterra.com/p/148825/Cornerstone/)

## Support, customer service and training options

Customer Service

4.7 (28)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (28)

4.7

Based on 28 reviews

## User reviews

Overall rating

4.6

Based on 34 reviews

Filter by rating

5(22)

4(10)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Thomas C.

civil engineer

Plastics

### "connection and united learning"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 4, 2024

It is perfect for a more modern, correct teaching and keeping employees in constant tutorials that are beneficial to keep up to date, its tools have been easy to use, strengthening learning

Pros

It has made it possible to carry out a much more organized learning process to keep employees updated with news and new tools so that they can learn and have a commitment to the company and have constant training in a very modern way. A more active communication is maintained between the team, achieving among all resolve doubts to achieve objectives

Cons

I have managed to have the desired expectation and they have not failed me, I like everything and I dislike nothing

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KL

Kirstin L.

Project Management Director

Consumer Goods

### "Mentorcloud feedback "

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

July 6, 2023

Pros

I have never used mentorcloud prior to working with the US Dream Academy. The software was easy to navigate and understand the profile features.

Cons

The scheduling components including "fireside chats" and mentor meetings. I could view all other mentor/mentee activity but we often had to rely on zoom or google meet because we were unable to get a meeting scheduled within mentor cloud. For virtual mentoring as well, the addition of breakout rooms would be a nice added feature as we only had the capability to do group meetings.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MT

Minh T.

Volunteer

Civic & Social Organization

### "Great Product!"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

May 25, 2023

Overall, my experience with MentorCloud has been a positive one, and I would recommend the platform to all administrators and users who are looking to grow their employee body and organization!

Pros

As a youth mentor volunteer, MentorCloud did an excellent job in facilitating my mentor-mentee match-ups and weekly session scheduling!

Cons

MentorCloud could be optimized in its section division, as I sometimes get confused between tabs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JH

Jeff H.

Co-Chair and Certified Mentor

Management Consulting

### "Nicely-designed system; crisp performance "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

May 25, 2023

Pros

I was able to coordinate meetings easily with my mentee. The system allowed us to communicate, without necessarily sharing our personal contact information. I ended up sharing my personal contact information with him, but not all people would want to do that.

Cons

As with any new system, it took a little bit of time to become accustomed to MentorCloud. After I learned where things were, I found it very easy to use.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Shubhangi W.

Software Engineer

Computer & Network Security

### "Great platform for coaching and mentoring "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

May 25, 2023

I liked this product a lot. It is very easy to use. It's very effective to build mentor mentee relationships.

Pros

Mentor mentee matching is so effective on MentorCloud. Setting up meeting with video call, was easy. Video/audio was flawless. I had a great first conversation with my mentee. I think this product is needed in today's day and age given mental illness is increasing steadily. With this platform, I am sure we can help create a community where we can support each other. 🙏🏽

Cons

There is nothing so far that I didn't like about MentorCloud.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BP

Brooke P.

Director of Marketing & Communications

Non-Profit Organization Management

### "An excellent partner!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 10, 2023

Pros

The MentorCloud team is responsive and agile. They find solutions when needed and are always looking for ways to improve the product and service.

Cons

There are very few, and minor at that, issues with MentorCloud.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

HL

Hannie L.

Director of Talent Management

Hospitality

### "Great Tool for Building Mentoring Relationships"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 9, 2023

Pros

The MentorCloud is very powerful with the individual profiling and participants' matching functionality, getting our participants connected across geographical locations and/or discipline background. The site is easy to navigate and convenient to use. The Library is the great resources for our participants to get information.

Cons

The functions to book sessions is less frequently used by our participants who mainly like to connect through work email or Teams meeting.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

LK

Lisa K.

Senior Applications Consultant

Information Technology and Services

### "Great tool to start and maintain a mentor relationship!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

May 3, 2023

Pros

I like the profiles and how they effectively match people. The intake questions are also valuable to me.

Cons

The video/conference feature doesn't always link to my Teams, so I have to send double the amount of invites. I also receive a lot of emails when I create fireside chats as people accept / sign up for them.

Switched from

[Small Improvements](https://www.capterra.com/p/121088/Small-Improvements/)

Not enough features and profile matching.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

DL

Dan L.

President

Facilities Services

### "Most Mentoring Options for Today's Workforce "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

May 3, 2023

Excellent support in getting the system up and running as well as consulting ideas to keep employees engaged.

Pros

The amount of different ways mentoring can be given/received, in groups, individually, and in both directions. This maximizes value.

Cons

Would like to see performance reviews added as a feature.

Reasons for choosing MentorCloud

It offered the most ways mentoring could be performed - gave employees the most options. Mentoring expertise from ownership and passion about mentoring.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Nishani M.

Executive Director

Education Management

### "Excellent customer success model and user-friendly interface"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 3, 2023

Our experience with MentorCloud has been very fruitful. We had a plan in mind and to build a program for that would have taken us a minimum of 24 months, but with MentorCloud's customization we were able to implement it within a month.

Pros

The features and the fact that they offer customised products to suit the needs of different organizations is great, however once we started working along side MentorCloud, I have come to understand that the values of the \[sensitive content hidden\] passion of the team and their methods of customer success is what I enjoy most. No matter what the problem is ,it is faced with utmost sincerity, which makes the program netter and better day by day.

Cons

Ease of onboarding due to our SSO limitation is something that has not yet worked for us, however it is a privacy limitation from our side.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/172625/MentorCloud/reviews/)

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Popular comparisons

[Together Mentoring vs MentorCloud](https://www.capterra.com/compare/172625-177744/MentorCloud-vs-Together)