# MentorCloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is MentorCloud the right Mentoring solution for you? Explore 34 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/172625/MentorCloud/reviews --- MentorCloud 4.6 (34) [View alternatives](https://www.capterra.com/p/172625/MentorCloud/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of MentorCloud Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews Shubhangi W Software Engineer Computer & Network Security, 201 - 500 employeesUsed the software for: Less than 6 months. “With this platform, I am sure we can help create a community where we can support each other.“ May 25, 2023 NG Naaila G National Mentor Program DirectorNon-Profit Organization Management, 51 - 200 employeesUsed the software for: More than 2 years. “The software is very user-friendly and has functions and features that allow for a variety of engagements. “ August 15, 2022 EL Emma L Director, Program DevelopmentNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 6-12 months. “All of these tools make building a community easy and providing resources even easier.“ August 3, 2022 DM Dejan M Executive ChefFood Production, 10,001+ employeesUsed the software for: Less than 6 months. “It's very promising that we can share our stories and experiences of our successes and learning curve's.“ July 26, 2021 ## Showing most helpful reviews Showing 1-25 of 34 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Nishani M. Executive Director Education Management Used the software for: 6-12 months ### "Excellent customer success model and user-friendly interface" May 3, 2023 5.0 Our experience with MentorCloud has been very fruitful. We had a plan in mind and to build a program for that would have taken us a minimum of 24 months, but with MentorCloud's customization we were able to implement it within a month. Pros The features and the fact that they offer customised products to suit the needs of different organizations is great, however once we started working along side MentorCloud, I have come to understand that the values of the \[sensitive content hidden\] passion of the team and their methods of customer success is what I enjoy most. No matter what the problem is ,it is faced with utmost sincerity, which makes the program netter and better day by day. Cons Ease of onboarding due to our SSO limitation is something that has not yet worked for us, however it is a privacy limitation from our side. Review Source EL Emma L. Director, Program Development Non-Profit Organization Management Used the software for: 6-12 months ### "I highly recommend MentorCloud" August 3, 2022 5.0 MentorCloud's software is very expansive. There are so many features to work with on the platform. I think the platform would be a great value add for almost any kind of business for internal or external mentorship and training programs. Their customer support team is excellent and goes above and beyond to create materials, train and follow up with the participants, and plan and brainstorm ways to make the program better. They are just selling software, they are selling an experience. I have loved working with this team and their product! Pros My favorite features within the MentorCloud software are the circles, scheduling tools, privacy features, community posting board, and the learn tab. All of these tools make building a community easy and providing resources even easier. I love that you can communicate with participants solely through the platform. This helps with keeping personal information private and keeping program messaging organized. Cons I don't like that fireside chats cannot be recorded and shared. If we are going to have high-level keynote speakers hosting chats I would love the opportunity to reuse that content in the future. Specifically for my program, I don't like that mentees and mentors can request matches themselves. I think this causes confusion for everyone involved. Review Source KL Kirstin L. Project Management Director Consumer Goods Used the software for: 1-2 years ### "Mentorcloud feedback " July 6, 2023 3.0 Pros I have never used mentorcloud prior to working with the US Dream Academy. The software was easy to navigate and understand the profile features. Cons The scheduling components including "fireside chats" and mentor meetings. I could view all other mentor/mentee activity but we often had to rely on zoom or google meet because we were unable to get a meeting scheduled within mentor cloud. For virtual mentoring as well, the addition of breakout rooms would be a nice added feature as we only had the capability to do group meetings. Review Source Shubhangi W. Software Engineer Computer & Network Security Used the software for: Less than 6 months ### "Great platform for coaching and mentoring " May 25, 2023 5.0 I liked this product a lot. It is very easy to use. It's very effective to build mentor mentee relationships. Pros Mentor mentee matching is so effective on MentorCloud. Setting up meeting with video call, was easy. Video/audio was flawless. I had a great first conversation with my mentee. I think this product is needed in today's day and age given mental illness is increasing steadily. With this platform, I am sure we can help create a community where we can support each other. 🙏🏽 Cons There is nothing so far that I didn't like about MentorCloud. Review Source Thomas C. civil engineer Plastics Used the software for: 1-2 years ### "connection and united learning" May 4, 2024 5.0 It is perfect for a more modern, correct teaching and keeping employees in constant tutorials that are beneficial to keep up to date, its tools have been easy to use, strengthening learning Pros It has made it possible to carry out a much more organized learning process to keep employees updated with news and new tools so that they can learn and have a commitment to the company and have constant training in a very modern way. A more active communication is maintained between the team, achieving among all resolve doubts to achieve objectives Cons I have managed to have the desired expectation and they have not failed me, I like everything and I dislike nothing Review Source GS Grace S. Talent Solution Parter Medical Practice Used the software for: 2+ years ### "MentorCloud is a great partner for us to cultivate Mentoring culture in the company" May 3, 2023 5.0 Pros It is a smart easy to use platform. Great staff to assist us on the mentoring program execution along the journey. Very expertise staff to help us(customer) to design the program and achieve desired success. Cons The only fitfall is current the platform are not Chinese language friendly. Review Source JH Jeff H. Co-Chair and Certified Mentor Management Consulting Used the software for: Less than 6 months ### "Nicely-designed system; crisp performance " May 25, 2023 5.0 Pros I was able to coordinate meetings easily with my mentee. The system allowed us to communicate, without necessarily sharing our personal contact information. I ended up sharing my personal contact information with him, but not all people would want to do that. Cons As with any new system, it took a little bit of time to become accustomed to MentorCloud. After I learned where things were, I found it very easy to use. Review Source PK Prue K. Marketing Manager Wine and Spirits Used the software for: 1-2 years ### "MentorCloud. in the wine industry" August 8, 2022 5.0 As highlighted about, we're a small team managing an 'industry wide' mentoring program. MentorCloud makes this possible and the outcomes for participants is amazing. Pros We're a small team with limited resources, so being able to manage a mentor program of 100+ participants through MentorCloud is amazing! It's user friendly and there's a great customer support team there to help with any questions. Cons MentorCloud emails sometimes go straight to participants junkmail, causing a breakdown in communications. Reason for choosing MentorCloud The people behind the product Review Source BP Brooke P. Director of Marketing & Communications Non-Profit Organization Management Used the software for: 2+ years ### "An excellent partner!" May 10, 2023 5.0 Pros The MentorCloud team is responsive and agile. They find solutions when needed and are always looking for ways to improve the product and service. Cons There are very few, and minor at that, issues with MentorCloud. Review Source VR Verified Reviewer Partner Broadcast Media Used the software for: 6-12 months ### "A platform that works well and allows me to be in full communication with my mentees. " June 25, 2018 4.0 An ease of use and dependable solution to connect and discuss topics that are of interest. Pros It's easy to arrange and have conversations using the platform. The quality of audio and video is good. Cons It takes too many clicks to get to my mentee. I have to first get through a screen of recent mentors and mentees that started to use the service. I'd like to start at my account. Review Source PBE Paola Berenice E. Jefe de Talento Humano Construction Used the software for: 1-2 years ### "Una herramienta Genial " September 12, 2022 5.0 Excelente manera de relacionar el personal senior con el junior Pros Es sencillo y amigable, permitiendo utilizar una gran herramienta de desarrollo como el mentoring de una forma moderna Cons Los reportes en excel, hay que transformar al tipo de archivo Review Source JG JORGE G. COO Leisure, Travel & Tourism Used the software for: Less than 6 months ### "MentorCloud is great!" July 23, 2021 5.0 Fantastic software that I highly recommend! Pros From the very beginning the tool was easy to use and helped us on our Mentoring sessions and performance tracking. Cons There is nothing I did not like from the software Review Source RT Roshan T. CEO Education Management Used the software for: 1-2 years ### "MentorCloud is changing mentoring in Malaysia" January 25, 2020 5.0 It has been a great experience and it has really changed the way how mentoring is done in Malaysia Pros There is significant hassle in organising and coordinating mentoring programmes, especially for the HR community. With MentorCloud, it takes away all the painful administrative functions of mentoring and it also provides a way for mentees to find their own mentors and learn to manage their learning and growth process Cons At this point, Mentorcloud solves most of my mentoring challenges. I can't see how else it can evolve - it is great. covers all the key challenges. I would like to see it rolled out to the community and to schools too in a B2C way Reason for choosing MentorCloud Mentorcloud was miles and miles superior to any of the other providers Review Source DL Dan L. President Facilities Services Used the software for: 6-12 months ### "Most Mentoring Options for Today's Workforce " May 3, 2023 5.0 Excellent support in getting the system up and running as well as consulting ideas to keep employees engaged. Pros The amount of different ways mentoring can be given/received, in groups, individually, and in both directions. This maximizes value. Cons Would like to see performance reviews added as a feature. Reason for choosing MentorCloud It offered the most ways mentoring could be performed - gave employees the most options. Mentoring expertise from ownership and passion about mentoring. Review Source JA Jeromine A. CEO Management Consulting Used the software for: 2+ years ### "Agile Simple and Scalable" June 6, 2019 5.0 The customer success team at MentorCloud are committed to ensuring clients are supported throughout the contract term. Pros Knowing it is powered by IBM Watson and hosted on AWS the user experience allows for ease of navigation with speed and reliability. Cons Enhancements are critical to retain world-class software status. Alternatives considered [MentorCity](https://www.capterra.com/p/145653/MentorCity/) Reason for choosing MentorCloud Software offerings Review Source NG Naaila G. National Mentor Program Director Non-Profit Organization Management Used the software for: 2+ years ### "MentorCloud provides a secure online community" August 15, 2022 4.0 Pros The software is very user-friendly and has functions and features that allow for a variety of engagements. I love that it allows you to build a secure online community. Cons The mobile app version of the software needs to be further developed to allow for video conferencing from a mobile device. Reason for choosing MentorCloud Security and closed network Review Source LK Lisa K. Senior Applications Consultant Information Technology and Services Used the software for: Less than 6 months ### "Great tool to start and maintain a mentor relationship!" May 3, 2023 4.0 Pros I like the profiles and how they effectively match people. The intake questions are also valuable to me. Cons The video/conference feature doesn't always link to my Teams, so I have to send double the amount of invites. I also receive a lot of emails when I create fireside chats as people accept / sign up for them. Switched from [Small Improvements](https://www.capterra.com/p/121088/Small-Improvements/) Not enough features and profile matching. Review Source YA Yaseen A. Senior Associate Venture Capital & Private Equity Used the software for: Less than 6 months ### "Could not be happier with our deployment!" October 19, 2022 5.0 10/10 would recommend to anyone looking to build a mentorship/advisory program for their constituents or employee base. Pros The ability to connect individuals from our disparate networks for mentorship and advisory is so powerful! The customer success team with \[SENSITIVE CONTENT\] are brilliant and a pleasure to work with every time! Cons Nothing, the platform is purpose-built and straightforward! Review Source SL Scott L. CEO & Founder Consumer Goods Used the software for: 6-12 months ### "Shorten Your Learning Curve" July 19, 2021 5.0 I have a much clearer direction for my company in regards to a consistent marketing message and the types of clients I want to target. Also, ideas on how to overcome specific objections to the transformational products that we are introducing. Pros The information is delivered by experienced entrepreneurs in the areas that you have directly expressed a need to implement in your business. Cons There have been from time to time some scheduling glitches with the software but we were able to overcome them pretty quickly. Review Source HL Hannie L. Director of Talent Management Hospitality Used the software for: 6-12 months ### "Great Tool for Building Mentoring Relationships" May 9, 2023 4.0 Pros The MentorCloud is very powerful with the individual profiling and participants' matching functionality, getting our participants connected across geographical locations and/or discipline background. The site is easy to navigate and convenient to use. The Library is the great resources for our participants to get information. Cons The functions to book sessions is less frequently used by our participants who mainly like to connect through work email or Teams meeting. Review Source AR Aleena R. Marketing and Communications Coordinator Non-Profit Organization Management Used the software for: 1-2 years ### "MentorCloud is a great platform for our mentorship programme" August 4, 2022 5.0 Pros MentorCloud is a great platform for our mentorship programme. It is a powerful, user-friendly platform and has amazing features that allow users to stay engaged and benefit from the programme overall. The MentorCloud team are wonderful to work with and are always available to provide support and guidance on making the most of the platform and our mentorship programme. Cons I would like to use the platform for longer before providing feedback on this. Review Source SS Smita S. AF Mentorship Lead Philanthropy Used the software for: 1-2 years ### "MentorCloud and AF Mentorship Programme " August 9, 2022 5.0 Pros MentorCloud was easy to navigate and the MentorCloud support team have been very helpful to ensure we use the platform effectively. It has been a key feature of our AF Mentorship Programme and provided an effective platform for mentors and mentees to connect. We really appreciate the team at MentorCloud - thank you! Cons Images or pdf cannot be added to the email circulation so fliers with graphics for email communications could not be shared with users. Review Source MT Minh T. Volunteer Civic & Social Organization Used the software for: Less than 6 months ### "Great Product!" May 25, 2023 4.0 Overall, my experience with MentorCloud has been a positive one, and I would recommend the platform to all administrators and users who are looking to grow their employee body and organization! Pros As a youth mentor volunteer, MentorCloud did an excellent job in facilitating my mentor-mentee match-ups and weekly session scheduling! Cons MentorCloud could be optimized in its section division, as I sometimes get confused between tabs. Review Source KP Kevin P. Europe Capability Director Pharmaceuticals Used the software for: 6-12 months ### "Excellent system but customer service outstanding" August 3, 2022 5.0 Very good but overall Darren is the star not the software Pros I like the simplicity and how intuitive it is Cons Nothing. It is all good and very intuitive Reason for choosing MentorCloud Already used in reverse mentoring Review Source RM Roisin M. Managing Director Pharmaceuticals Used the software for: Less than 6 months ### "Mentor Cloud Ireland review" August 3, 2022 4.0 Hugely positive experience- guided by \[SENSITIVE CONTENT\] . \[SENSITIVE CONTENT\] made himself available at all times- despite the time difference between the west coast of the US and Ireland/UK Pros This platform is extremely easy to navigate. For anyone unfamiliar or needed training, our dedicated manager was always on hand to give guidance Cons Very little- all very easy to use. We received training on any problems we encountered- which were very few. Reason for choosing MentorCloud not applicable Review Source Similar Products Featured ## Related categories [Mentoring](https://www.capterra.com/mentoring-software/)