--- title: "BetterUnite Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about BetterUnite Software - reviews, pricing plans, popular comparisons to other Event Management products and more." source_url: "https://www.capterra.com/p/172631/BetterUnite/" page_type: "product" language: "en" --- # BetterUnite Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) BetterUnite ## What is BetterUnite? BetterUnite is the complete software solution for nonprofits. Fundraising, Events, CRM and more - BetterUnite offers everything your organization needs with our all-in-one, easy to use software suite. We provide your organization with one unified, user-friendly software to manage all aspects of what nonprofits do every day. Tired of using two, three or more tools? Ditch the multiple subscriptions and supercharge your nonprofit with our complete fundraising and nonprofit management engine. ## What is BetterUnite used for? [Fundraising](https://www.capterra.com/fundraising-software/)[Event Management](https://www.capterra.com/event-management-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/) Recognitions Shortlist Best ease of use Best value for money Top alternative Featured Overall rating Based on 37 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $45 Other, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Fundraising / 2025 - Grant Management / 2025 - Nonprofit CRM / 2025 Our "Best of" badge program showcases products with the highest ratings... - Donation Management / 2026 - Event Management / 2026 - Fundraising / 2026 - Grant Management / 2026 - Membership Management / 2026 - Mobile Event Apps / 2026 - Nonprofit / 2026 - Nonprofit CRM / 2026 - Virtual Event / 2026 - Volunteer Management / 2026 Our "Best of" badge program showcases products with the highest ratings... - Donation Management / 2026 - Event Management / 2026 - Fundraising / 2026 - Grant Management / 2026 - Membership Management / 2026 - Mobile Event Apps / 2026 - Nonprofit / 2026 - Nonprofit CRM / 2026 - Virtual Event / 2026 - Volunteer Management / 2026 Do you work for BetterUnite?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.betterunite.com&name=BetterUnite) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### BetterUnite 4.9 (37) VS. [4.5 (1,099)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/) Starting Price $45 Other, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (37) Ease Of Use 4.2 (2,485) Value For Money 4.9 (37) Value For Money 4.2 (1,233) Customer Service 4.9 (37) Customer Service 4.5 (1,518) ## BetterUnite alternatives [4.6 (6,103)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.7 (388)](https://www.capterra.com/p/145329/Fundraising-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.2 (656)](https://www.capterra.com/p/57588/StarChapter/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/) Starting price $7000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/172631/BetterUnite/alternatives/) ## FAQs about BetterUnite Overview ### Which roles and teams benefit most from BetterUnite? BetterUnite is most used by nonprofit executives, development teams, and event staff who manage fundraising, donor engagement, and campaign performance. Executive directors and CEOs use it for organizational oversight, while advancement, operations, and events roles rely on it to run auctions, ticketing, donations, sponsorships, and supporter communications efficiently. Answer based on 37 reviews Overview ### What company size and industries is BetterUnite built for? BetterUnite serves small nonprofit organizations, with 97% of reviewers from small businesses and 62% in nonprofit organization management. It is built for executive directors, development professionals, board members, fundraisers, event managers, auctioneers, PTOs, and booster clubs, with additional use in fundraising at 6% and architecture and planning at 3%. Answer based on 37 reviews Features and Usability ### What are the key features of BetterUnite? BetterUnite offers fundraising and event management features such as online and live auction management, ticketing, registration management, and mobile check-in. It also includes donation tracking, recurring giving, payment processing, CRM, member management, and reporting tools, plus communication features like email marketing, SMS messaging, and alerts/notifications. Pricing ### How much does it cost and what fees or limitations are included? BetterUnite starts at $45 per month for the Core plan, which includes access to all modules and a 3% platform fee. Pro costs $65 per month with a 2% platform fee and annual commitment, while Premier is $95 per month, paid annually, with zero platform fee. A free version and free trial are available. Answer based on 8 reviews Integrations ### Which third-party tools and platforms does BetterUnite integrate with? BetterUnite integrates with 20 third-party tools and platforms, including payments and finance tools like Stripe, PayPal, Apple Pay, Google Pay, Venmo, and QuickBooks; marketing tools like Mailchimp, Constant Contact, Klaviyo, and Emma by Marigold; and CRM platforms such as Salesforce Platform, Dynamics 365, Blackbaud CRM, and Virtuous. Answer based on 4 reviews Getting Started and Support ### What training and onboarding options does BetterUnite offer? BetterUnite provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live sessions support guided instruction, webinars provide scheduled group learning, documentation offers written reference material, and videos give self-paced viewing for common setup tasks. Answer based on 4 reviews Getting Started and Support ### What customer support options does BetterUnite offer, and how do users rate the experience? BetterUnite offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as responsive, reliable, detailed, and helpful, with proactive outreach from account representatives. Some users report delays on time-sensitive tickets and difficulty getting live help when immediate assistance is needed. Answer based on 10 reviews Ease of use ### Is BetterUnite easy to use for nonprofits and events? BetterUnite feels easy to use for most nonprofits, volunteers, and event teams, even with varied fundraising needs. The interface is intuitive on desktop and mobile, campaign setup is straightforward, and donor registration is simple, though some users mention a learning curve around navigation or payout setup. Answer based on 11 reviews ## Features AI summary Based on 7,313 Event Management reviews Capterra data shows that buyers of Event Management software rank the following features as their top priorities: - **Registration Management** (**53%** of reviewers rated this feature as critical) - **Event Scheduling** (**52%**) - **Attendee Management** (**48%**) BetterUnite supports all three features that reviewers rate most highly: **Registration Management**, **Event Scheduling**, and **Attendee Management**. Together, these capabilities help businesses handle sign-ups, keep event timelines organized, and manage attendee details in one place, allowing teams to run events more efficiently and deliver a better attendee experience. Registration Management 4.8 (19) 73.68% of 19 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Event Scheduling 4.8 (21) 80.95% of 21 reviewers that rated this feature as important or highly important Plan an event's time and location Attendee Management 4.9 (14) 85.71% of 14 reviewers that rated this feature as important or highly important Process of managing, tracking, and communicating with individuals who are registered to attend an event Mobile Access 4.9 (13) 84.62% of 13 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Payment Processing 4.9 (26) 69.23% of 26 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Electronic Payments 4.9 (16) 62.50% of 16 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services BetterUnite 143 features ### All Features - Absentee Bidding: A tool that allows bidders to bid on an upcoming auction item prior to the beginning of the auction - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Reporting: Generate one-off reports that meet information requirements - Agenda Management: Access event or meeting agenda online - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event - Auction Management: Allows businesses to create and manage auctions. - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Bid Management: Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Budgeting/Forecasting: Create budgets based on historical data and future projections - Buy Now Option: In addition to the traditional bidding process in an auction, add the option for bidders to buy the item immediately - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Chat/Messaging: Communicate using direct chat or messages within the system - Committee Management: Manage a group of members established for coordinating plans, programs, or other initiatives - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Conferences/Conventions: Software that specializes in managing events such as conferences, conventions and trade shows - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Contribution Tracking: View donor contribution history, track how much money have been raised over time and measure progress - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Deadline Management: Specify or track the date/time a project, task, etc., is due for completion - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Donation Tracking: Track and view detailed financial donation history made by contacts and members - Donor Discovery: Search 3rd party databases to identify potential donors - Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Due Date Tracking: Ability to identify, sort on and alert participating parties about the approaching date by which action has to be taken - Dues Management: Track and collect membership dues - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - Financial Reporting: Generate reports to assess the financial performance of an organization - For Grantseekers: Software designed for grantseekers - For Nonprofits: Software specialized for non-profit organizations - Forms Management: Store, manage and track all forms in a centralized location - Fund Accounting: Manage revenue acquired through grants, donations, and other sources (accountability vs. profitability) - Fundraising Management: Activities related to raising money for a specific cause - Gift Matching Management: Ability to match gifts through the system - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Grant Application Management: Track and manage the status of grant applications - Grant Award Tracking: Track grant submission requirements, deadlines, and financial documentation for awarded grants - Grant Discovery: Automatically search funding sources and alert uses when grant opportunities arise - Grant Management: Monitor application statuses, proposals and award funds - Historical Trend Analysis: Review data from past periods to reveal recurring tendencies - Image Library: Store and manage images - Interaction Tracking: Track interaction history by documenting conversations for contacts - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Lead Capture: Automatically identify and save contact information of potential customers - Live Auction: An auction that takes place in real time in front of a group of bidders - Live Streaming: Live stream to multiple devices simultaneously - Member Communication: Contact members listed in the database through email, SMS, social, phone, etc. - Member Database: Add, store and access information pertaining to members - Member Portal: Online gateway through which members can access/update personal information - Member Types: Handle various types of membership based on groupings - Membership Management: Database of members to track personal information of individuals and families - Membership Renewals: Conveniently automatically renew memberships at the end of subscriptions - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Mobile Bidding: Allows bidders to send item bids via phone. - Mobile Check-in: Allow attendees to check in via their mobile devices - Mobile Giving: Ability to make a donation from a mobile device/app - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Event: Utilize the same app for multiple events - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - One-to-One Messaging: Send personal messages to clients or attendees - Online Auction: Host, facilitate and manage a virtual auction online in which participants and members can buy, sell or bid items - Online Bidding: Allows for auction participants and potential buyers to bid for items virtually from anywhere - Online Forms: Create new forms and/or use ready-made online form templates - Online Giving: Outlet for members and visitors to submit donations electronically - Online Registration: Real-time registration over the web - Payment Processing: Accept, record, and reconcile financial transactions - Payment Tracking: Track sent and received payments, invoices, and bills. - Personalization: Adjust communications based on previous interactions or personal preferences - Pledge Management: Track commitments to donate in the future - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Recurring Giving: Manage and track recurring gifts - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Shipping Management: Manage and track orders being shipped to customers - Silent Auction: An auction in which bidders write down their bids on a sheet of paper - SMS Messaging: Send messages via SMS - Social Marketing: Manage campaigns and track engagement for marketing efforts across social media channels - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Promotion: Market event via social media tools - Sponsor Pages: Provide sponsors with dedicated digital space within event website - Sponsorship Management: Raise funds via sponsors and grants - Status Tracking: Track the status over time for a request, process, asset, or transaction - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticketing: Customize, sell, and distribute tickets - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Video Streaming: Allows users to view videos without downloading media files - Visitor Registration: Make a list and register visitors - Volunteer Management: Manage volunteer information and direct volunteer resources - Volunteer Recruiting: Advertise volunteer opportunities and recruit new volunteers - Watch List: View and track activity related to an individual, transaction, etc. - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.7 (37) 4.7 Based on 37 reviews ## Pricing Value for money 4.9 (37) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/172631/BetterUnite/pricing/) Core $45.00 Other,Per Month It includes: - 3% platform fee - Access to all modules Pro $65.00 Flat Rate,Per Month It includes: - 2% platform fee - Requires annual commitment Premier $95.00 Flat Rate,Per Month It includes: - Zero platform fee - Paid annually Value for money 4.9 (37) 4.9 Based on 37 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Venmo](https://www.capterra.com/p/222572/Venmo-/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (37) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (37) 4.9 Based on 37 reviews ## User reviews Overall rating 4.9 Based on 37 reviews Filter by rating 5(34) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Tracie B. Executive Director Non-Profit Organization Management ### "Great event management and hosting platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 25, 2026 Great. The platform is affordable and robust for even small non-profit organizations holding events and auctions. Their customer service team responded timely, was kind, and thorough in all guidance. Pros This is a great product for non-profit organizations running auctions or events. They allow “ala carte” option add ons for a reasonable price per event. The cost to host our auction on the platform was reasonable and highly effective. Customer service was excellent. Cons Better Unite was not as easy to manage on mobile platforms. It did require many steps throughout the auction and event process. Alternatives considered [Givebutter](https://www.capterra.com/p/172048/Givebutter/) Reasons for choosing BetterUnite Customer service and ease of setup and use was better with BetterUnite. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 26, 2026 Thank you so much for taking the time to leave a review, Tracie! We are very proud of our support team and thank you for acknowledging them. We are working toward a mobile app for admins, but we hope you enjoyed the mobile app for check-in and event quick add. Thank you again! Danielle M. Director of Operations Non-Profit Organization Management ### "The Best Tool We’ve Ever Used for Fundraising Success" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 15, 2025 BetterUnite is the best tool I've used to ticket and event, run and event and manage fundraising goals. No other platform has come close. Pros The ease of use and implementation, and the number of features available to us for our complex tickets. The customer service is above and beyond. Cons I don't have a negative comment about BetterUnite. We have not used the donor management side as much as events. Switched from [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/) Bonterra lacked event features that were essential to our needs. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DH Dawn H. Gala Chair Sports ### "\[sensitive content hidden\] for the WIN! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 14, 2025 Pros \[sensitive content hidden\] made it easy from the start! I have experience with another platform yet. I did not have the customer service support that I needed. We moved over to BetterUnite and have it looked back. \[sensitive content hidden\] his personable, professional, responsive, and always happy to help walk-through or review instructions for site use. She’s a gem! Cons We have loved everything! We used better world before, and that platform has limitations, which had a searching for a different one. Switched from [BetterWorld](https://www.capterra.com/p/237618/BetterWorld/) They had limitations such as automatic credit card processing with Live auction winning bids put in Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ED Emily D. Executive Director Non-Profit Organization Management ### "Customizable Fundraising Tool - Well-Built for Events " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 13, 2025 I've really enjoyed working with BetterUnite. Their customer service team is responsive, and our account manager regularly reaches out to offer support, user tips, and even suggests opportunities where we might save money on fee structures. Pros BetterUnite provides the flexibility to design online fundraising and event pages based on our custom events. The tool is easy to use and ensures our donors are easily tracked and informed. Cons Additional communication functionality to donors is offered at an additional cost, so the timing of current communications can be limited. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User Development Director Non-Profit Organization Management ### "Hunter's Review of BetterUnite " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 7, 2025 My overall experience is that I appreciate having support from the BetterUnite team when needed. When problems or confusions occur, I never have an issue getting quick support. This is my first time in my career using a non profit system that does it all which includes event management, a donor base, donate buttons, and much more! It is exciting to be apart of a company that is doing amazing work in supporting non profits through digital advantages. BetterUnite is user friendly, and I can't say enough good things about their customer service. Pros Their quick assistance when needed, and their do it all system. It makes it easy as a non profit when everything is in one place! Cons There is not many things I dislike about BetterUnite. Maybe there are a few features that can be added, but the nice thing is when you suggest a new feature, they take that into consideration. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 14, 2025 Thank you so much for such a kind review! If you have ideas about what those missing components are, let us know - we've built everything in collaboration with our users. We so appreciate you partnering with BetterUnite in all the good that you're doing! MF Melissa F. Business Manager Non-Profit Organization Management ### "Recommend BetterUnite" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 6, 2025 Overall, BetterUnite has been a fantastic solution for our nonprofit. It strikes the perfect balance of powerful features and user-friendly design. Pros The platform is very intuitive, whether you're on a computer or a mobile device. Our staff and volunteers have found it simple to navigate and set up campaigns, manage contacts, and run reports. Donors also comment on how easy it is to register for events and make contributions all from their phones or laptops with no confusion. Cons We haven't experienced any strong negatives. Any issues have been resolved quickly by BetterUnite support Switched from [OneCause](https://www.capterra.com/p/145329/Fundraising-Software/) Cost and ease of use were the main reasons for switching to BetterUnite Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 14, 2025 Hi, Melissa. Thank you so much for your review and taking the time to provide your thoughts and experience for others. I'm also so happy that you're finding so much value in BetterUnite - that's always our ultimate goal. Keep doing all the good that you are and let us know how we can support you! Kandice L. Founder and Consultant Events Services ### "My #1 fundraising software I recommend to all of my clients." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 6, 2025 I have recommended this software as my #1 fundraising platform. After I demo the software to my clients, they almost always make the switch immediately. If they don't switch immediately, they tend to switch the following year. Pros It is well rounded and has everything my clients need for a wonderful price. It makes my job as a fundraising consultant very easy. Cons I sometimes have a hard time navigating the site. The platform has many features that live in multiple places but sometimes I think the flow could be better. Switched from [Event.Gives](https://www.capterra.com/p/265110/EventGives/) [Greater Giving](https://www.capterra.com/p/127257/Event-Software/) [Givebutter](https://www.capterra.com/p/172048/Givebutter/) [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/) BU is way easer to use with a better price point Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 7, 2025 Thank you so much for taking the time to leave a review, Kandice! We are always working on the navigational aspects of BetterUnite (with more robust functions comes complexity that can be hard to navigate), but we try with user stories and constant event review sessions to create the best experience we can. We would LOVE to know more if you have suggestions - please email those to support@betterunite.com. Thank you again! MM Millie M. Events Manager Non-Profit Organization Management ### "Love BetterUnite!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 5, 2025 BetterUnite has been a game-changer for our fundraising events, and our account manager, \[sensitive content hidden\] , has been absolutely incredible! Her support, expertise, and quick responses make all the difference. \[sensitive content hidden\] truly understands the nonprofit world and goes above and beyond to help us succeed. We’re so grateful for her and the BetterUnite platform! Pros BetterUnite has completely transformed the way we manage our fundraising events. The platform is incredibly comprehensive, combining event management, ticketing, auctions, donor tracking, and giving pages all in one place—which saves us so much time and hassle. It's user-friendly on both the admin and donor sides, and their automation features have streamlined our workflows. One of the biggest pros, though, is their outstanding customer support. Our account manager, \[sensitive content hidden\] , has been an absolute rockstar—knowledgeable, responsive, and always ready to help us make the most of the platform. With BetterUnite, we feel more empowered and efficient in our mission to raise funds and engage our community. Cons The backend dashboard is feature-rich, so it can be less intuitive without training. While functional, certain features on the mobile view (especially admin tools) aren’t as seamless or intuitive as on desktop. Switched from [OneCause](https://www.capterra.com/p/145329/Fundraising-Software/) We wanted better customer service and were unhappy with our service we had previously received. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JN Jessica N. Events Support Associate Non-Profit Organization Management ### "Easy to learn platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 5, 2025 Pros I like how easy it is to navigate event set-up, the features are very easy to learn, and customer support is always reliable. Cons It can be difficult for customers using BetterUnite to navigate to different pages like item donation page. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 6, 2025 Hi, Jessica. Thank you so much for taking the time to provide a review. We would love to know more about the navigation difficulty to item donation forms that you mentioned and we would really love to know any thoughts you have on how we can improve that. Thank you for being an invaluable member of the BetterUnite community and we look forward to learning from  you.  Susan S. Event Coordinator Non-Profit Organization Management ### "Great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 5, 2025 BetterUnite makes my job as an Event Coordinator much easier. The more I learn about it, the more I appreciate all of its capabilities. Pros I love how intuitive the BU platform is to work with. I also love how easy it is to get support from the BU team on various campaigns. It is also very easy to manage our fundraising events, keep track of attendees, donors, etc. I do truly appreciate this product. Cons Honestly, I don't really have any things I disklike about BU. They are so good about constantly improving the product, that if there is a feature that doesn't work well, they seem to improve it quickly. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 6, 2025 Thank you so much for taking the time to provide your thoughts about BetterUnite, Susan! We are always grateful for your feedback and to you for being a BetterUnite partner. If there's anything we can do to make your BetterUnite experience even better, please let us know! [View all Reviews](https://www.capterra.com/p/172631/BetterUnite/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Whova vs BetterUnite](https://www.capterra.com/compare/149712-172631/Whova-vs-BetterUnite)