# BetterUnite Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is BetterUnite the right Event Management solution for you? Explore 37 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/172631/BetterUnite/reviews --- BetterUnite 4.9 (37) [View alternatives](https://www.capterra.com/p/172631/BetterUnite/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of BetterUnite Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews Tracie B Executive DirectorNon-Profit Organization Management, Self-employedUsed the software for: 1-2 years. “The cost to host our auction on the platform was reasonable and highly effective.“ March 25, 2026 CL Christopher L Vice PresidentFund-Raising, 11 - 50 employeesUsed the software for: 6-12 months. “It's an E2E solution that knowingly covers all the aspects of charity and fundraising events with easy to use interfaces.“ August 8, 2024 ED Emily D Executive DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “The tool is easy to use and ensures our donors are easily tracked and informed.“ August 13, 2025 MO Mark O Executive DirectorArchitecture & Planning, Self-employedUsed the software for: More than 2 years. “Our volunteers can hop in and get to work with very little training. “ September 8, 2023 ## Showing most helpful reviews Showing 1-25 of 37 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Mary M. Marketing & Media Manager Used the software for: 6-12 months ### "BetterUnite is the platform I've been searching for." April 19, 2018 5.0 No-cost donor management, fundraising platform, easy connection to payments and mailchimp. Pros As a marketing consultant for nonprofits, I have spent many hours searching for a platform that will provide a robust donor CRM and also connect with fundraising and events. BetterUnite does all of that and more - at no cost to the organization! Cons Everything that I've thought that could be made better, I've contacted the Better Unite team and they've adjusted the platform or walked me through some alternate options - no complaints here! Review Source Response from BetterUnite May 15, 2018 Thank you for the review, Mary! We appreciate your feedback and truly enjoy working with you to make the platform everything that you and Unite Life needs to suceed at fundraising. DH Dawn H. Gala Chair Sports Used the software for: 2+ years ### "\[sensitive content hidden\] for the WIN! " August 14, 2025 5.0 Pros \[sensitive content hidden\] made it easy from the start! I have experience with another platform yet. I did not have the customer service support that I needed. We moved over to BetterUnite and have it looked back. \[sensitive content hidden\] his personable, professional, responsive, and always happy to help walk-through or review instructions for site use. She’s a gem! Cons We have loved everything! We used better world before, and that platform has limitations, which had a searching for a different one. Switched from [BetterWorld](https://www.capterra.com/p/237618/BetterWorld/) They had limitations such as automatic credit card processing with Live auction winning bids put in Review Source JG Jamie G. Development and Operations Coordinator Non-Profit Organization Management Used the software for: 6-12 months ### "We have used this software to run a crowdfunding campaign and fundraising event." May 9, 2018 4.0 Pros That it is free (we are a small nonprofit), has lots of functionality, and is easy to use. There have been a few hiccups or errors with the software but the IT team have been quick to reply and fix the issues. Cons That it automatically adds a donation to the platform upon checkout instead of allowing the donor to choose to donate. And you have to know to uncheck the donation, kind of misleading. Review Source Response from BetterUnite May 15, 2018 Thank you for the review, Jamie! We love working with Austin Youth River Watch - you guys do incredible work. JB Jenny B. Events and Programs Manager Non-Profit Organization Management Used the software for: 6-12 months ### "Great System for Event Planning!" March 17, 2025 5.0 This system has been so easy to use and the customer services is unmatched! My account manager \[sensitive content hidden\] has been very responsive and always finds time to chat with me regarding any questions I have! Using this system is a game changer for event sales and planning. Pros BetterUnite makes it so easy to collect ticket and sponsorship sales, as well as track guest lists for our events. The table feature made it so simple to seat over 600 guests for my recent event. We also love the thermometer feature, that we had pulled up live at our event and could see live donations come through. Cons I honestly do not have much about the system I do not like. My overall experience has been great! Switched from [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/) The interface and feature of BetterUnite is way cleaner. Review Source Response from BetterUnite March 18, 2025 Thank you so much for taking the time to leave a review, Jenny! We appreciate you and all you do. We're here anytime you need anything. JK José K. Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "A Comprehensive Fundraising Tool with Exceptional Support" October 23, 2024 5.0 We’re really impressed with BetterUnite and love using it as first-time users. This platform is a game-changer for any nonprofit wanting to elevate their fundraising experience. It gave us the confidence to raise more funds for the causes we care about. A special thanks to the BetterUnite team, and particularly our Senior Account Manager, for their invaluable guidance and support. Their timely help was crucial in making sure our event was a success and that we left a positive impression on our guests, whether they attended in person or virtually. Pros I love that BetterUnite is a comprehensive fundraising platform with tools for everything; from managing silent auctions, tracking bids, and recognizing donors to event registration, check-ins, guest participation (both in-person and virtual), and more. It’s impressive how many advanced features are available for free to nonprofits. The onboarding process was excellent, and the support was top-notch, ensuring the success of our first hybrid fundraising event. Even for a small nonprofit like ours, with limited fundraising experience, we found it easy to manage tasks like automated communications with guests and generating tax-deductible receipts for auction winners. Cons The platform is very well-designed and can handle both simple and complex fundraising setups. However, initially, it took us a little time to fully understand how the payout process worked for the funds raised, but the support team quickly guided us through it and explained the process clearly. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) We were looking for more robust solution with great and indispensable features to grow and expand our fundraising effort. Review Source Response from BetterUnite October 30, 2024 Thank you so much, José, for taking the time to provide a review! We are just thrilled that you had such a great experience - that is truly our only goal. Let us know how we can better support you and your organization! DC Diane C. CEO Founder Individual & Family Services Used the software for: Less than 6 months ### "First time user " December 6, 2024 4.0 Betterunite took the stress out of fundraising. Pros The simplicity of the platform made sense. The ticket purchase and table seating process was awesome. The check -in process was smooth. Cons There was nothing I disliked about the program. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) Referral from the grant writer Shakira O’Kane Review Source Response from BetterUnite August 6, 2025 Hi, Diane. Thank you for taking the time to review BetterUnite. Please let us know if there is anything further that our team can do to make your experience even better! CL Christopher L. Vice President Fund-Raising Used the software for: 6-12 months ### "BetterUnite, the de facto platform for charities and fundraising" August 8, 2024 5.0 Top notch. Working with \[sensitive content hidden\] has been amazing. \[sensitive content hidden\] has the right customer management skills to advance an organization's needs quickly. Pros It's an E2E solution that knowingly covers all the aspects of charity and fundraising events with easy to use interfaces. It connects to most major payment systems and is widely known as a fundraising platform. Cons I would like to see a commercial model where the client brings their own merchant processing solution using Authorize.net for example. Reason for choosing BetterUnite Austin based company with an excellent track record. \[sensitive content hidden\] is a close friend and our broker and she uses it. Kind Hart foundation. Review Source Response from BetterUnite October 30, 2024 Hi, Christopher. Thank you for taking the time to provide a review of BetterUnite! Thank you as well for your thoughtful suggestions. Please let us know if there is anything more that we can do to support you and your organization! LG Leslie G. Director of Institutional Advancement Fund-Raising Used the software for: 6-12 months ### "So glad we went with BetterUnite!" September 8, 2023 5.0 We love BetterUnite. The entire team has been amazing to work with and the annual subscription rate is affordable for our non-profit. Pros The BetterUnite Team is very responsive and will work very hard to ensure we have everything we need to be successful. Their training is on point and is included in the package - not charged extra like other fundraising platforms. Cons I would like reporting to be more robust and have filters that will enable us to segment according to event, or according to fund. This is a work in progress. Alternatives considered [Auction-Tracker](https://www.capterra.com/p/93245/Auction-Tracker/) Reason for choosing BetterUnite Auction Tracker doesn't have the ability to create our custom event webpage. While it's a good auction management tool, it's not as robust as BetterUnite. It's also super expensive! Switched from [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/) BetterUnite includes events management. Review Source Response from BetterUnite September 20, 2023 Hi, Leslie - thank you so much for taking the time to write a review! You're right - we are working on the reporting modules and have just released the Custom Report Builder. Let us know what you think! Thank you for ALL that you do - we appreciate you! JJ Jennifer J. Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "Excellent Fundraising Tool with AMAZING support team!" September 8, 2023 5.0 Pros I LOVE that we have a dedicate representative that will help us when we have needs for our events. It is so wonderful to have the same person help us and help us grow our organization to serve the needs of our families. Cons I would love to see a function where we can set up our branding in all areas of customization. This would be a great addition to an already wonderful product! Alternatives considered [GoFundMe Pro](https://www.capterra.com/p/127258/GoFundMe-Pro/)[Give Lively](https://www.capterra.com/p/177952/Give-Lively-full-fundraising-platform/) Reason for choosing BetterUnite The flexible plan with no long-term commitment and the flexibility to offer our donors to cover fees, which is customizable with each event. Review Source Response from BetterUnite September 20, 2023 Hi, Jennifer. Thank you so much for taking the time to provide a review! We truly appreciate it. Your mission is inspiring and heartfelt and we are honored to walk with you in the journey. Thank you for all that you do! ED Emily D. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Customizable Fundraising Tool - Well-Built for Events " August 13, 2025 5.0 I've really enjoyed working with BetterUnite. Their customer service team is responsive, and our account manager regularly reaches out to offer support, user tips, and even suggests opportunities where we might save money on fee structures. Pros BetterUnite provides the flexibility to design online fundraising and event pages based on our custom events. The tool is easy to use and ensures our donors are easily tracked and informed. Cons Additional communication functionality to donors is offered at an additional cost, so the timing of current communications can be limited. Review Source CB Carol B. Executive Assistant Music Used the software for: Less than 6 months ### "Best Customer Support EVER!" September 12, 2023 5.0 I work for a nonprofit and we used BetterUnite for a silent auction. I have zero experience setting up silent auctions but was asked to set one up for a music festival that was happening over Labor Day weekend. I have a friend who has used BetterUnite give me a very brief overview of how to add items to the auction but that was really it. He gave me a contact to call at BetterUnite in case I had further questions (boy did I!!).Fast forward to the Friday before a major US holiday (and the day the auction was set to go live). People were frantically texting me asking me for a link to the auction or a QR code they could use and I had NO IDEA how to get that info. I called the contact at BetterUnite that my friend gave me, \[sensitive content hidden\]. At the time, I had no idea \[sensitive content hidden\] is the \[sensitive content hidden\] of the company. I left a voice mail early in the afternoon (again on the Friday before a major US holiday) and \[sensitive content hidden\] called me back within an hour. I told her my situation and she very patiently walked me through the steps to get our account completely set up and helped me get our auction live. Without \[sensitive content hidden\] help, this most certainly would not have happened. And we ended up raising about $1000 which for a very small nonprofit is a lot of money. Best customer support experience ever! Pros I used the silent auction and adding items was super easy and very intuitive. Cons I love everything about this company! Very user friendly and intuitive and there's great guidance all along the way for next steps. And the customer support is fantastic! Review Source Response from BetterUnite September 15, 2023 We're so happy that you're so happy, Carol! Thank you for taking the time to write a review. We look forward to seeing you on BetterUnite again soon! LP Liza P. CEO Philanthropy Used the software for: Less than 6 months ### "Excellent platform" November 22, 2023 5.0 For the last ten years, I've been engaged in philanthropic endeavors through my foundation. Better Unite, a platform that streamlines charity efforts, empowers individuals to choose and direct their donations within the foundation effortlessly. Gratitude to the outstanding team at Better Unite, especially a remarkable member who patiently guided me in using the platform. It's the exceptional customer service that fosters loyalty and encourages promotion. Thrilled that this USA-based platform has expanded its presence to Australia. Pros Ease, customer service. Excellent value Cons Nothing. I can't fault the platform at all. Review Source Tracie B. Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "Great event management and hosting platform" March 25, 2026 5.0 Great. The platform is affordable and robust for even small non-profit organizations holding events and auctions. Their customer service team responded timely, was kind, and thorough in all guidance. Pros This is a great product for non-profit organizations running auctions or events. They allow “ala carte” option add ons for a reasonable price per event. The cost to host our auction on the platform was reasonable and highly effective. Customer service was excellent. Cons Better Unite was not as easy to manage on mobile platforms. It did require many steps throughout the auction and event process. Alternatives considered [Givebutter](https://www.capterra.com/p/172048/Givebutter/) Reason for choosing BetterUnite Customer service and ease of setup and use was better with BetterUnite. Review Source Response from BetterUnite March 26, 2026 Thank you so much for taking the time to leave a review, Tracie! We are very proud of our support team and thank you for acknowledging them. We are working toward a mobile app for admins, but we hope you enjoyed the mobile app for check-in and event quick add. Thank you again! Victoria V. Development Associate Non-Profit Organization Management Used the software for: 6-12 months ### "BetterUnite is the best!" July 31, 2025 5.0 It's been nothing short of stellar. I love this company and I'm so excited to continue working with them in the future. Pros I love the support team - they are so kind, knowledgeable, and professional! They've been great to work with both virtually and through their in-person event support. We wouldn't have had a successful gala last year without them. The software itself is extremely intuitive and easy to use. I love how customizable it is and how all of your event tools live in one place. In terms of donor and donation management, it's extremely easy to see a donor's history and to sync it with Salesforce. Cons I wish there was something like a setup wizard for events. Because it's so thorough and customizable, it can be easy to forget a step here and there. However, the regular reviews done by the BU team usually catch those errors quickly. Review Source Response from BetterUnite August 1, 2025 Thank you so much for taking time to leave a review, Victoria! We so value your work and are thrilled to partner with you. We are working on a "setup wizard" (good words!) for our events to make sure that everyone gets the full functionality - but we do love our account management team's personalized work and will always keep that human touchpoint. Thank you for partnering with BetterUnite! Kandice L. Founder and Consultant Events Services Used the software for: 1-2 years ### "My #1 fundraising software I recommend to all of my clients." August 6, 2025 5.0 I have recommended this software as my #1 fundraising platform. After I demo the software to my clients, they almost always make the switch immediately. If they don't switch immediately, they tend to switch the following year. Pros It is well rounded and has everything my clients need for a wonderful price. It makes my job as a fundraising consultant very easy. Cons I sometimes have a hard time navigating the site. The platform has many features that live in multiple places but sometimes I think the flow could be better. Switched from [Event.Gives](https://www.capterra.com/p/265110/EventGives/)[Greater Giving](https://www.capterra.com/p/127257/Event-Software/)[Givebutter](https://www.capterra.com/p/172048/Givebutter/)[Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/) BU is way easer to use with a better price point Review Source Response from BetterUnite August 7, 2025 Thank you so much for taking the time to leave a review, Kandice! We are always working on the navigational aspects of BetterUnite (with more robust functions comes complexity that can be hard to navigate), but we try with user stories and constant event review sessions to create the best experience we can. We would LOVE to know more if you have suggestions - please email those to support@betterunite.com. Thank you again! Kristen E. Development Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "BetterUnite Is Just Better" July 30, 2025 5.0 Pros I love BetterUnite for its ease of use, broad functionality, ever-expanding features, and customizations. The BetterUnite support team is remarkable and have been a lifesaver time and time again, even mid-event! I recommend them to anyone I can and am so grateful to have their platform on my tool-belt! Cons I only wish that the BetterUnite team was closer to where I'm based so I could meet them in person. They are all wonderful, especially Selin! Review Source Response from BetterUnite August 1, 2025 Thank you so much for the review Kristen! We adore Selin too <3 We would love to meet IRL as well - A Better Conference is a great option and Austin is a fun place to visit :) We also travel to a lot of conferences, so we will make sure to reach out when we're in your area. Thank you for all that you do for your community and THANK YOU for partnering with BetterUnite! MM Millie M. Events Manager Non-Profit Organization Management Used the software for: 6-12 months ### "Love BetterUnite!" August 5, 2025 5.0 BetterUnite has been a game-changer for our fundraising events, and our account manager, \[sensitive content hidden\] , has been absolutely incredible! Her support, expertise, and quick responses make all the difference. \[sensitive content hidden\] truly understands the nonprofit world and goes above and beyond to help us succeed. We’re so grateful for her and the BetterUnite platform! Pros BetterUnite has completely transformed the way we manage our fundraising events. The platform is incredibly comprehensive, combining event management, ticketing, auctions, donor tracking, and giving pages all in one place—which saves us so much time and hassle. It's user-friendly on both the admin and donor sides, and their automation features have streamlined our workflows. One of the biggest pros, though, is their outstanding customer support. Our account manager, \[sensitive content hidden\] , has been an absolute rockstar—knowledgeable, responsive, and always ready to help us make the most of the platform. With BetterUnite, we feel more empowered and efficient in our mission to raise funds and engage our community. Cons The backend dashboard is feature-rich, so it can be less intuitive without training. While functional, certain features on the mobile view (especially admin tools) aren’t as seamless or intuitive as on desktop. Switched from [OneCause](https://www.capterra.com/p/145329/Fundraising-Software/) We wanted better customer service and were unhappy with our service we had previously received. Review Source Susan S. Event Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "Great product" August 5, 2025 5.0 BetterUnite makes my job as an Event Coordinator much easier. The more I learn about it, the more I appreciate all of its capabilities. Pros I love how intuitive the BU platform is to work with. I also love how easy it is to get support from the BU team on various campaigns. It is also very easy to manage our fundraising events, keep track of attendees, donors, etc. I do truly appreciate this product. Cons Honestly, I don't really have any things I disklike about BU. They are so good about constantly improving the product, that if there is a feature that doesn't work well, they seem to improve it quickly. Review Source Response from BetterUnite August 6, 2025 Thank you so much for taking the time to provide your thoughts about BetterUnite, Susan! We are always grateful for your feedback and to you for being a BetterUnite partner. If there's anything we can do to make your BetterUnite experience even better, please let us know! MF Melissa F. Business Manager Non-Profit Organization Management Used the software for: 2+ years ### "Recommend BetterUnite" August 6, 2025 5.0 Overall, BetterUnite has been a fantastic solution for our nonprofit. It strikes the perfect balance of powerful features and user-friendly design. Pros The platform is very intuitive, whether you're on a computer or a mobile device. Our staff and volunteers have found it simple to navigate and set up campaigns, manage contacts, and run reports. Donors also comment on how easy it is to register for events and make contributions all from their phones or laptops with no confusion. Cons We haven't experienced any strong negatives. Any issues have been resolved quickly by BetterUnite support Switched from [OneCause](https://www.capterra.com/p/145329/Fundraising-Software/) Cost and ease of use were the main reasons for switching to BetterUnite Review Source Response from BetterUnite August 14, 2025 Hi, Melissa. Thank you so much for your review and taking the time to provide your thoughts and experience for others. I'm also so happy that you're finding so much value in BetterUnite - that's always our ultimate goal. Keep doing all the good that you are and let us know how we can support you! Danielle M. Director of Operations Non-Profit Organization Management Used the software for: 2+ years ### "The Best Tool We’ve Ever Used for Fundraising Success" August 15, 2025 5.0 BetterUnite is the best tool I've used to ticket and event, run and event and manage fundraising goals. No other platform has come close. Pros The ease of use and implementation, and the number of features available to us for our complex tickets. The customer service is above and beyond. Cons I don't have a negative comment about BetterUnite. We have not used the donor management side as much as events. Switched from [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/) Bonterra lacked event features that were essential to our needs. Review Source VR Verified Reviewer Development Director Non-Profit Organization Management Used the software for: 6-12 months ### "Hunter's Review of BetterUnite " August 7, 2025 5.0 My overall experience is that I appreciate having support from the BetterUnite team when needed. When problems or confusions occur, I never have an issue getting quick support. This is my first time in my career using a non profit system that does it all which includes event management, a donor base, donate buttons, and much more! It is exciting to be apart of a company that is doing amazing work in supporting non profits through digital advantages. BetterUnite is user friendly, and I can't say enough good things about their customer service. Pros Their quick assistance when needed, and their do it all system. It makes it easy as a non profit when everything is in one place! Cons There is not many things I dislike about BetterUnite. Maybe there are a few features that can be added, but the nice thing is when you suggest a new feature, they take that into consideration. Review Source Response from BetterUnite August 14, 2025 Thank you so much for such a kind review! If you have ideas about what those missing components are, let us know - we've built everything in collaboration with our users. We so appreciate you partnering with BetterUnite in all the good that you're doing! TC Tom C. CEO - ED Non-Profit Organization Management Used the software for: 1-2 years ### "Better with BetterUnite" March 12, 2025 5.0 I wouldn't trade it for anything... it does so much for our organization. From fundraising to volunteer management to auctions and ticket sales, it really does have it all! Pros Easy to organize and collect data for all our events. Cons A bit of a learning curve for me to understand how to best use it. Switched from [SignUpGenius](https://www.capterra.com/p/135392/SignUpGenius/) it was too limited and we needed to grow. Review Source Response from BetterUnite August 6, 2025 Thanks, Tom! We appreciate your taking the time to review BetterUnite. We are so proud that we can provide so much value to you and your organization. If we can help further in any way, don't hesitate to reach out! JN Jessica N. Events Support Associate Non-Profit Organization Management Used the software for: Less than 6 months ### "Easy to learn platform" August 5, 2025 4.0 Pros I like how easy it is to navigate event set-up, the features are very easy to learn, and customer support is always reliable. Cons It can be difficult for customers using BetterUnite to navigate to different pages like item donation page. Review Source Response from BetterUnite August 6, 2025 Hi, Jessica. Thank you so much for taking the time to provide a review. We would love to know more about the navigation difficulty to item donation forms that you mentioned and we would really love to know any thoughts you have on how we can improve that. Thank you for being an invaluable member of the BetterUnite community and we look forward to learning from  you.  AC Andrew C. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Great starter donor management software" October 23, 2024 5.0 It was great for our first donor management system. Since it was free, it allowed us the time to learn the system while not also racking up a monthly bill. We could learn at our own pace and not be pressing to get a ROI by using it too quickly without enough expertise Pros It was free and easy to use. Customer support very responsive and detailed once you got them on email. They have a library of commonly asked questions and answers Cons No live customer support. Submitting a ticket takes time to hear back for anything time sensitive. Alternatives considered [Airtable](https://www.capterra.com/p/146652/Airtable/)[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[DonorView](https://www.capterra.com/p/162375/DonorView/)[Donorbox](https://www.capterra.com/p/156860/Donorbox/)[monday.com](https://www.capterra.com/p/147657/monday-com/) Reason for choosing BetterUnite We choose BetterUnite over these alternative products because it was free Review Source Response from BetterUnite October 30, 2024 Hi, Andrew - thank you for providing your thoughtful review. We are happy to provide great support and are actively working to expand our response options. Please let us know if there is anything more that we can do support you! TV Tori V. Development Associate Veterinary Used the software for: Less than 6 months ### "The best support staff!" October 30, 2024 5.0 Overall, our experience was excellent and we will be using it again. The support staff truly made all the difference. The learning curve was a little steep but with their help, we had no issues we couldn’t solve! Pros The best part about BetterUnite was their support team! \[sensitive content hidden\] were total lifesavers during our event. I also liked how easy the site was to use during check-in and our auctions. Cons A communication glitch did happen where customers who bid on auction items but weren’t invited to the event received incorrect communications. Review Source Response from BetterUnite August 6, 2025 Hi, Tori. Thank you for the review. I'm sorry that you experienced a glitch, hopefully that was quickly resolved. We love our support team too - they're just the best! Please always let us know if there are additional things that you would like to see our ways we can improve - we're listening! Thanks for all that you do, Similar Products Featured ## Related categories [Donation Management](https://www.capterra.com/donation-management-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/)[Fundraising](https://www.capterra.com/fundraising-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.