# Mezmo Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Mezmo Software - reviews, pricing plans, popular comparisons to other Log Management products and more. Source: https://www.capterra.com/p/172632/LogDNA --- # Mezmo Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Mezmo ## What is Mezmo? Mezmo, formerly LogDNA, is an observability platform to manage and take action on your data. Launched in Y Combinator’s Winter 2015 cohort, the company fuels massive productivity gains for modern engineering teams at hyper-growth startups and Fortune 500 companies alike, including Asics, Better.com, Sysdig, and 6 River Systems. ## What is Mezmo used for? [Log Analysis](https://www.capterra.com/log-analysis-software/)[Log Management](https://www.capterra.com/log-management-software/) Top alternative Featured Overall rating Based on 42 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% Starting price $10 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Mezmo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.mezmo.com/&name=Mezmo) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Mezmo 4.7 (42) VS. [4.5 (243)](https://www.capterra.com/p/172277/ManageEngine-Firewall-Analyzer/reviews/) Starting Price $10 Usage Based, Per Month Starting Price $395 Other, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (42) Ease Of Use 4.5 (243) Value For Money 4.7 (38) Value For Money 4.6 (215) Customer Service 4.8 (35) Customer Service 4.7 (230) ## Mezmo alternatives Highest Rated [5.0 (16)](https://www.capterra.com/p/10022288/Logmanager/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.5 (212)](https://www.capterra.com/p/164872/Netwrix-Auditor/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (26)](https://www.capterra.com/p/175185/Log360/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.5 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/172632/LogDNA/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Archiving & Retention 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Data Visualization 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Graphical representation of data Remediation Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Identify and orchestrate execution of actions needed to restore systems to optimal conditions Reporting/Analytics 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Mezmo 24 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes A record of all activities within the system, including user access, changes made, etc. Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Track and report regulatory data to either internal management or external stakeholders Assembly of graphs and charts for visualizing and tracking statistics/metrics Creation and customization of dashboards Analyze survey results via statistical testing or crosstabs directly within the software Graphical representation of data A chronological record of actions or occurrences within a network, software, or process Compliant with HIPAA, which sets standards for sensitive patient data protection Collects and aggregates data from various systems within the IT environment Notifications that are delivered to users as soon as an event occurs Identify and orchestrate execution of actions needed to restore systems to optimal conditions View and track pertinent metrics to find patterns and gain insights from data Search and filter data across systems to locate required information by entering keywords or certain criteria Log files automatically created for all activities performed by servers, such as a history of web page requests Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Allow users to access multiple services after entering their login credentials once Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings Interact with data visualization elements, such as charts and graphs, to drill down into data Features 4.5 (42) 4.5 Based on 42 reviews ## Pricing Value for money 4.7 (38) Free Trial Free Version Basic $10.00 Usage Based,Per Month Value for money 4.7 (38) 4.7 Based on 38 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ GitHub](https://www.capterra.com/p/129067/GitHub/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Docker](https://www.capterra.com/p/148132/Docker/)[ Heroku](https://www.capterra.com/p/158191/Heroku/)[ PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)[ Amazon EC2](https://www.capterra.com/p/219781/EC2/)[ OpsGenie](https://www.capterra.com/p/170236/OpsGenie/) ## Support, customer service and training options Customer Service 4.8 (35) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (35) 4.8 Based on 35 reviews ## User reviews Overall rating 4.7 Based on 42 reviews Filter by rating 5(32) 4(9) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent AU Anonymous User Director Computer Software ### "LogDNA" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 7, 2021 Our overall experience with LogDNA has been brilliant. While we've looked at other solutions since using LogDNA, we've never really had any desire to leave. LogDNA does everything we need it to do and will continue to serve us well into the future. Pros The ease of use at being able to direct logs from servers in 3 different locations, plus logs from various AWS servers, being able to view more than one of these logs at once, in time order and start from a specific time has made debugging much easier than the past, and then being able to be notified about specific errors as quickly as we think is right. We are now, more often than previously, able to follow the paper trail to see how a certain bug arose without needing to contact the end customer Cons Sometimes the search/filter bar can be quite cumbersome to use, with certain string matches working, even though LogDNA says it shouldn't, and then other string matches, that should work as expected not to work without notice. You can often get these to work after a bit of tweaking and regex work, but it can take some effort at times Alternatives considered [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/) Reasons for choosing Mezmo We chose LongDNA because of the price and ease of set-up when we were still relatively small, and LogDNA has grown with us we've gotten bigger. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SA Sebastian Alejandro S. Backend developer Computer Software ### "easy and powerful software" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 May 17, 2021 Pros It is a very robust software, allows to easily view the logs for debug complex applications. It has good functionalities like seeing the context of the logs. The dark theme it's awesome. Easy to use a search Cons You cannot block the live button, when you try to see old logs it keeps updating with new requests which makes debugging difficult. You should implement expotation to formats like cvs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MG Mauricio G. CTO Computer Software ### "Title for my review? Huh?" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 18, 2020 We make software robots/chatbots. We don't store conversation transcripts inside of our primary database because we don't want to store those transcripts forever nor add the load to our primary database and app. So we use LogDNA to store all of those transcripts and when errors occur we can pull them up via LogDNA and debug what happened. Pros The interface is quite nice. It is also priced well for high volume. Lastly, it integrates well with other platforms, in particular the Heroku setup is really nice. Cons \* The indexing lag lately has been a bit high. Sometimes we get alerted to errors in Slack from our apps and it takes a few minutes before we can read the logs to see what happened. \* The search is a little finicky. It'd be great if we could toggle between full text searching and searching using special characters so we didn't have to escape special characters all the time. \* It's awesome that LogDNA serves as a single store for all app logs. However the UI for selecting which apps to display and switching between them feels clunky. Switched from [Papertrail](https://www.capterra.com/p/180057/Papertrail/) The pricing is better for LogDNA. Alternatives considered [Amazon DynamoDB](https://www.capterra.com/p/199662/DynamoDB/) [Loggly](https://www.capterra.com/p/148959/Loggly/) Reasons for choosing Mezmo Pricing and ease of use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS Jason S. CRO Leisure, Travel & Tourism ### "Great logging" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 March 18, 2020 Pros Really easy to send logs from our servers to LogDNA. We run our workloads on AWS and use the CloudWatch to LogDNA lambda to ship logs to LogDNA... Works like a charm. Love that I can aggregate all my logs from multiple AWS services (a large fleet of EC2 instances and thousands of Lambdas) in to a single log stream. Also really love how I can set alarms for specific strings in the Logs... I get notifications when certain strings appear in the logs which allows me to react to specific events much faster than normal. Cons Searching logs can be cumbersome. It's not simple booleans, which can make things a bit challenging with complex queries. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IS Ivan S. CTO Health, Wellness and Fitness ### "LogDNA review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 17, 2020 It's one of the essetial tools for us in debugging the issues Pros The search engine is super user friendly and easy to use. It was a simple process to integrate with the existing code base. Adding context object to each log message is very usefull for us. Cons Sometimes need to refresh the page to see the latest messages. And even then it looks like there is a delay to see the latest. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MG Mani G. Founder Marketing and Advertising ### "Easy to setup and use, and with the best pricing out of all logging services." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 17, 2020 Great product at the best price in the market with a true pay-as-you-go usage model. Installs and works without issue on every cloud and platform we've tried it on from Kubernetes to VMs to local laptop. Pros Very quick setup on all platforms, especially Kubernetes. Solid UI, fast tailing of real-time logs, structured logging and good search capabilities. Cons Dashboards and metrics based on logs is rather basic. Could use more features and dashboard/charting functionality. Alternatives considered [Loggly](https://www.capterra.com/p/148959/Loggly/) [Papertrail](https://www.capterra.com/p/143882/Papertrail/) [Papertrail](https://www.capterra.com/p/180057/Papertrail/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NE Nicholas E. CTO Entertainment ### "LogDNA is Essential!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 March 17, 2020 LogDNA has become an essential part of our support and debugging processes. It is easy to use and easy to implement, and is an instant value add to our logging infrastructure. Pros Ease of integration and ease of use are the software's primary advantages. Cons I wish that when you expanded a line and clicked 'view in context', you could expand the lines in the resulting window to see their metadata. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User CEO Computer & Network Security ### "Easy log management for Kubernetes" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 25, 2019 Pros \- Very fast search over terabytes of data - Easy to integrate with Slack and other tools - Easy to get up and running overall, especially on Kubernetes. Only two lines of code to implement and start seeing it on the LogDNA dashboard - Lets you control what is being stored, and filtering on ingest means you don’t get charged for filtered data, even if you’re still sending it in for tailing. Pretty fair way of doing pricing. - The overall developer experience is good, and quite intuitive to build graphs and dashboards. Cons \- Takes a while to dig in and figure out all of the features - Alerting is nice, but could use more customization Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AL Alexander L. CTO Transportation/Trucking/Railroad ### "LogDNA is a must have for any tech company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 11, 2019 LogDNA has been helping us managing logs since early days (when our company was just 5 people). It helps us pro-actively identify bugs/crashes before our customers even had a chance to log support ticket. Pros \- LogDNA is very easy to integrate - takes 5min to setup - LogDNA saves disk space - you dont need to store logs in your server anymore - LogDNA views makes it easy to organize logs based on environment, service, filter, etc - LogDNA alerts enable us to pro-actively identify bugs/crashes before our customers even had a chance to log support ticket - LogDNA makes it easier to expose logs to everyone in the team without having to give them access to the production servers Cons There is nothing i like least about this product. Maybe the fact that it gets more expensive as your system and users grows, but thats fair and expected Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EJ Emma J. Developer Computer Software ### "Easy Logging" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 8, 2019 Being able to see key activity on the site has really helped with support - as we can identify the actions a user has taken and any errors for bug fixes. Sure, you get this with any logging software, but LogDNA had easy set up, a good free plan, and just seemed really clear compared to the others we tried. I am really happy customer and plan to use LogDNA when I launch more online services. Pros I love how easy LogDNA was to set up on my NodeJS server, and the web-based display of my logs. It makes tracking user actions and errors really simple, and I have been able to quickly identify problems and fix bugs. Cons For a logging service, this ticked all the boxes for me. When there has been an issue (I was getting duplicate logs) - support quickly fixed it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/172632/LogDNA/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [ManageEngine Firewall Analyzer vs Mezmo](https://www.capterra.com/compare/172277-172632/ManageEngine-Firewall-Analyzer-vs-LogDNA)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)