Who Uses This Software?

LogDNA helps thousands of companies from SMBs to enterprise accounts who operate on a global scale and log hundreds of terabytes a day. Devops teams, engineers, CTOs, COOs all use LogDNA.


Average Ratings

33 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Pricing Details
    Simple, pay-per-GB pricing model eliminates contract and paywalls
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • LogDNA
  • logdna.com
  • Founded 2013
  • United States

About LogDNA

LogDNA was created as the best, fastest, most affordable cloud log management system to revolutionize the DevOps/IT landscape. There was a clear need to streamline the process of log collection, centralization, monitoring, and analysis. We took those features one step further and produced a SaaS platform that could deploy almost instantly and centralize logs from cloud, multi-cloud, on-premises, and a hybrid of everything in between, further simplifying the process of modern log management.


LogDNA Features

  • Archiving
  • Audit Trails
  • Compliance Reporting
  • Consolidation
  • Data Visualization
  • Event Logs
  • Network Logs
  • Remediation
  • Syslogs
  • Thresholds
  • Web Logs

LogDNA Reviews Recently Reviewed!


Great, except for repeated issues with log ingestion (remote syslog)

Mar 27, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: User interface is top notch. So much better than most competitors I've evaluated (which is quite a few actually).

Saved views, quick searches and view context functions makes this a joy to use.

Cons: Two things are blocking our expanded usage of LogDNA for our much bigger product & team:

1. Reliability. The repeated issues with the remote syslog log ingestion is just not acceptable. I've contacted support about it before, but I won't bother again until it seriously improves. We have to restart at least one logspout container each 1-2 weeks. And there ARE NO ALERTS that things aren't ingesting properly.

Basically I don't trust that all log data is there anymore.

2. Pricing. The pricing is great for small log volumes and short durations (as for the product we've migrated to LogDNA). But for slightly larger volumes (say 50 GB) or longer storage (14-30 days), the pricing is too high compared to competitive offerings (from e.g. Logentries).

Fewer plans (3 + free) with clear separation by features would be clearer. Costs should increase linearly with storage volume AND retention length (multiplied). This would make pricing clear and logical, instead of using "minimum charges" which is just annoying and stops us from increasing our usage until we reach that threshold.

I completely understand the need to raise prices for more value delivered, but it should be structured so that customers clearly perceive the added value. For instance, you should probably add advanced alerts to an "Enterprise" plan, and possibly limit graph usage for "Starter" plans, etc.

Best tool I've ever used for logging. It just makes sense!

Feb 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We've used a few other logging tools before, and still struggled with debugging our webapp on multiple servers. Then we found LogDNA, and decided to give it a try. Wow! It's so simple to install, we were up and running within a few minutes. The user interface is clean and intuitive. It's really easy to search keywords (even excluding terms), and jump to timeframes in your own local timezone. You can even type in 10 hours ago and it just works by jumping to the log line with a highlighted marker. It's saved us so much time when diagnosing a problem, tuning our app/server performance, and even when reviewing the logs to predict trends.

I also love the alerts and integration with email, Slack, PagerDuty, and even your own Webhook. With a couple of clicks, you can set up the notification rules to trigger an alert. With LogDNA, we always know what's going on at every level throughout the stack.

Cons: You can't customize the colors for log levels. Although they have a few preset themes to choose from, you can't fully customize it. For example, it's easy to see the Error level highlighted in red, but for the remaining log levels such as Info, Notice, Warning, Fatal, etc., the colors are the same so you can't quickly skim the logs without reading it.

Capterra loader

Best product for logging in market

Dec 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: We have tried many logging solutions out there in the market, but logdna was the cheapest, simple and best solution out there for logging. It has good support for different platforms like cloud, kubernetes and hosted machines. The setup is very simple for even a beginner and UI is very intuitive. It has all the required features for logging. The search and tags functionality has reduced a lot of pain of debugging.

The support channel is very active. I have got the solution to all my problems quickly.

The alerting feature is very useful in case our service goes down or misbehaves. It supports mails, slack and webhook which we use to automatically restart our server.

Cons: We can't set per service based logging limit. There are not many colour options for different logs.

Overall: I would recommend logdna to everyone. It's pricing, feature parity and support are best.

LogDNA makes logging fun and easy!

Nov 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: After struggling for years with tail-ing the logfiles of our servers, some genius told me that I should have a look at LogDNA. With their low pricing, I could hardly imagine that they offered quality software. But they do! Once setup at the server, it's easy to create filters (based on server, process, tag or level) to create custom views. So, for example, you can set a view to show all log entries from an error level for a certain process. On top of that, you can also create alarms for views to receive notifications at a certain treshold.

Cons: For 99% it does what I expect it to do. The only downside over the past years was that occasionally it was a bit slowish with realtime live updates. But most of the time it's pretty fast.

DNA of your product!

Dec 06, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: 1. json log ingestion. We were logging our application logs in json formats and when we were looking for the application it fit into it.

2. S3 back up. Sometime we need to search for the older logs and it helps to get it from there.

3. Search. The advanced search really help us to get what we exactly want it. And we go the context quickly(using switch to context) and it really a cool and handy feature to use.

4. Dashboard. Some time out applications misbehaves and flood the logs. It is super easy to find the service using the dashboard by seeing the log ingestion rate. And we use 50s of services.

Cons: In the recent release, there is some problem with the search it seems. Getting irrelevant logs

Great software, helps to keep an eye on business, simple, beautiful interface, fits all needs

Feb 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Simple interface, great user experience.

Feature-rich: it fits all my needs regarding log monitoring.

Multiple integrations support many OS, using dedicated agent makes integration easy.

Dynamic development brings new features.

Reasonable price.

Cons: Sometimes there are lags in log processing also I've spotted some missing logs (migrate from syslog to agent integration doesn't fix a problem).

Linux agent consume to much memory - it's an issue on cloud VMs with small amount of memory, where overhead on monitoring/logs should be as small as possible.

Graphs looks pretty - but should have more interaction with logs filter - eg. filter could map on graph - changing filter conditions change graph conditions as well.

Overall: "One Ring to rule them all" - helps with monitoring cloud environment with many nodes - alerts helps fix a problems.

Easy Logging

Jan 08, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how easy LogDNA was to set up on my NodeJS server, and the web-based display of my logs. It makes tracking user actions and errors really simple, and I have been able to quickly identify problems and fix bugs.

Cons: For a logging service, this ticked all the boxes for me. When there has been an issue (I was getting duplicate logs) - support quickly fixed it.

Overall: Being able to see key activity on the site has really helped with support - as we can identify the actions a user has taken and any errors for bug fixes. Sure, you get this with any logging software, but LogDNA had easy set up, a good free plan, and just seemed really clear compared to the others we tried. I am really happy customer and plan to use LogDNA when I launch more online services.

A great product with a great team

Mar 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I like the fact that is super easy to use, easy to apply filters and configure. Better yet, I like the fact that the development team will listen to us customers in regards new features or specific troubles.

Cons: The box for entering the filter queries could be slightly bigger. Some of my filters are extremely big because I have a need to see specialized errors and throw alerts when they happen. Often I have to copy the filters to a text editor so I can paste them back.

Capterra loader

LogDNA is the perfect tool for someone who just needs to aggregate all of their logs into one place

Feb 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Not only is LogDNA incredibly simple to setup and use, but it doesn't overwhelm you with features. It does one thing really well: logging. Also, LogDNA is very affordable compared to the alternatives (most of which have lots of features I don't want). LogDNA is a simple product, but it fills a niche that no one else does as simply or elegantly.

Cons: Nothing! LogDNA is exactly what I want it to be. The only thing that's slightly annoying is that their search doesn't do partial string matching very well, but it's really not that hard to type out the whole search string :)

This is really a fantastic service.

Feb 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It's very fast, always working and the feature-set makes it so great to find bugs and see status. The meta search and time filters are superb.

Cons: We have many microservices and it's hard to manage more than a few saved views. The ability to organise and create collections of saved views would really be the final polish for our use-case.

Overall: We use LogDNA to send meaningful logs from our many microservices. It gave us the ability to look through historical error events and check the status of the workers. For critical services, we are able to receive notifications when errors occur. It's really superb.

good product

Oct 22, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - i like the S3 archiving

- the search is fast

Cons: - sometimes, the search part is not powerful enough.

- it will be great if can have a local parser for reading archived data.\

Overall: very good. already moved lots of our product to LogDNA

We define our overal app overview as pre-LogDNA and post-LogDNA

Feb 24, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It keeps me well informed of what is really happening in my software products. I can very easily search and get notified of any problems that are important to me. LogDNA is very simple to integrate and use with a great pricing options.

Cons: Sometimes, it is hard to navigate with lots of defined views without the option to group them if I don't remember their titles.

Easy installation. Great Support. Infinite Usefulness.

Feb 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The ease of getting started with LogDNA is fantastic. In Kubernetes, just run a single command and LogDNA will install as a daemonset and send your logs in. Giving my developers easy access to real-time logs was game changing.

Cons: Looking to do more with summarizing and analyzing data, and they've been adding these features at a rapid pace.

Easy to Install, One place for all your logs, Easy debugging

Dec 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Best features I always use are saving the frequent searches, drilling down to pod level logs ( in k8s ), being able to tag and search against a time frame.

Cons: There has not been much of cons for our use case but once I did feel there has been an issue with log ingestion where we missed some logs. It just happened once.

LogDNA made life much easier for us!

Feb 21, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We use LogDNA almost like a remote terminal. When we deploy to our development servers, we run QA tests and check LogDNA to see if the tests worked or not.

Cons: It was a little difficult for us to set it up on elasticbeanstalk initially. We've also had instances where LogDNA didn't update, but that was resolved by support.

Capterra loader

Customer support was very fast and accurate for what was requested.

Mar 23, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that you can filter quickly and get to the specific pod, time, filter, app. I also like the statistics and is integrated well w/ python logger library w/ the filters. I like that I can access the logs from anywhere.

Cons: Limit of 30days history for our account. Timestamps need to be converted and not as user friendly. I would like to more visibility on all it's capabilities like ContextFilter was interesting and discovered recently.

Overall: Detailed insight to specific log items.

Capterra loader

Good JSON logging and searching tool

Dec 18, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: LogDNA does lots right. JSON log ingestion, powerful and fast searching, live tailing, and log analytics. It also archives to an S3 bucket, and has a great slack integration

Cons: Some reliability concerns a while back, but it looks like they have since been resolved. They need to be mindful about pushing out changes that could affect someone else's logs. Be weary and keep another copy of your logs just incase things go awry.

Capterra loader

Hands down the best logging tool I've used.

Feb 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Love the "view in context" feature, incredibly helpful for our team to quickly diagnose issues and troubleshoot.

Cons: Lacks alerts for the time-being. Some of the user interface components need a bit of tweaking, but everything is being improved rapidly.

Capterra loader

Great Product

Dec 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Extremely easy to use and does everything you need from a product like this

Cons: Honestly there was not much. For our use case, we really didn't have anything that we needed it to do.

Overall: It was great. The team is easy to work with and they have a great product.

Capterra loader

Best cloud logging system I've used

Dec 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to set up. Both the Python and Kubernetes drivers are simple, lean, and efficient. The web UI is beautiful and fast. Much more useful out of the box than a standard ELK stack. Can get a lot of benefit even in the inexpensive usage plan.

Cons: Feature development seems to prioritize mainly around enterprise customers, so small quality-of-life updates are taking a while.

Capterra loader

Didn't Think I Would Ever *Love* a Logging Tool

Dec 10, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I didn't think I would ever rave about a logging tool, but after sitting through a power-user webinar and using LogDNA, I cannot say enough good things about it. We have beautiful logging views so I can instantly research transactions and events in seconds at a detailed or high-level view. There are things that I anticipate taking a long time or being a headache that turn into a few simple clicks since all the data is accessible in LogDNA.

Cons: Our team hasn't been consistent in our logging strategy which LogDNA reveals when sifting through different transactions. I also did not know about a lot of the things I could do with the tool until sitting through the 30 - 40 minute webinar.

Amazingly simple tool to help quickly diagnose issues across many docker containers

Feb 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Simple setup, works in bare metal and docker environment. Simple but powerful query interface allowing pinpointing issues and tracing backwards a breeze across our multiple services.

Overall: Quick diagnosis of issues across multiple services in a docker/kubernetes infrastructure. Copying query to other team members to help diagnosis issues.

Capterra loader

LogDNA is a grat simple product

Dec 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I love the simplicity of LogDNA. It works well for our small environment and seems to have the ability to scale up.

The pricing structure makes sense and suits our needs.

It's also super easy to install and set up on our servers. I've managed to add it to the provisioning system that we use.

Cons: Nothing, at the moment it suits our needs perfectly.

Overall: We're trying to ensure that we can watch logs across multiple clusters and multiple machines. This allows any of our developers to watch for errors from a single interface, rather than having so SSH into each machine.

We're also not at the scale to run a system like this ourselves, so it's easier to use an existing product, like LogDNA.

We found it critical to help us with debugging.

Feb 26, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Filtering query logic is a lifesaver when parsing through massive amount of logs. Real time logs are also a must have feature.

Cons: Data retention costs are quite expensive. They could improve with better graphing abilities, currently difficult to set up.

Overall: Debugging.

Capterra loader

Finally found the solution for tracking our logs!

Feb 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: LogDNA has been a pleasure to use and provides almost everything we need. It was easy to deploy the agent using our existing Ansible scripts and their searching and filtering is very intuitive. Our engineering team makes regular use to find and fix bugs and to understand usage.

Cons: Would be great to have a feature that shows a list of log entries by frequency and start / end date - hopefully the team will provide in a future release!

LogDNA has been by far the best logging and log-shipping tool I've used.

Feb 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Ease of use, many features, excellent and fast searching functionality, beautiful and easy-to-read UI.

Cons: The new charting and graphing tool is great, but it doesn't do quite as much as I would like. Additionally, I wish I could search really old logs.

Capterra loader

Logging done the right way

Dec 07, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of setup, especially on kubernetes, is outstanding. The web application features are rich and provide us almost all of the tools we need. They are constantly introducing new ways of analyzing our logs and I look forward to what the team produces in the future.

Cons: I got some feedback from my team that their .NET client was not ideal. It's functional, but needed some customization to really sing. I have provided this feedback and their Head of Product reached out to give me some visibility into their roadmap. This level of responsiveness and awareness is refreshing, and turns this ultimately minor con into a pro.

Overall: We are a SaaS company and we run multiple environments, some of which are multi-tenant. The ramp up experience has been pleasant and easy, and I love having very direct access to various parts of their team. Using LogDNA has moved us from disparate logs spread across multiple servers into a common logging platform that ... just... works.

Easy to use at affordable price

Dec 09, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The customer support is attentive and helpful with any question

Cons: The RBAC could be improved. It is currently very flexible, but the restricted users can still see the names of the sources they do not get access to. Not a huge deal though

Overall: It's easy to use, very affordable (you pay for what you use) and It helps us debug our products by logging everything to one place and being able to search through it very easily

LogDNA Isa vital part of our tech stack

Feb 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

Pros: LogDNA makes searching for context when hunting down a bug trivially easy. The way we select which log files to comb through is very intuitive, and the speed that it returns out search results is very fast.

We loved how easy it was to get started, but we hit some pain points as we used it more heavily.

Mar 22, 2018
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: - The Kubernetes integration was fantastic, it was easy to get set up

- The pricing was very reasonable

Cons: - We wanted a single account for our team to make billing easier, but we had no way to segregate "Views" on the left sidebar. We needed some way to have per-cluster views/searches, otherwise it would be very difficult to navigate.

- We found we could not trust the "Live" view after clicking around in the UI for a little bit, or leaving it running for a while. We couldn't pinpoint what made it stop updating correctly, but we often had to do a full refresh of the page to see the latest logs, after which we would be inundated with logs that we had missed and it was hard to find our place again.

Overall: We were able to get up and running logging centrally from Kubernetes, and it got us through at least one software MVP.

Kudos to the team, there just were too many rough spots to move our entire logging infrastructure over to LogDNA.

Capterra loader

It's incredibly easy to setup and start querying logs almost immediately.

Feb 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of deployment - great instructions on how to get setup on almost every environment

Easy to setup alerts / views to track different environments and create alerts.

Cons: Would love more separation and granularity in permissions. Permissionable views would make this work much better.

Overall: Ability to easily access logs for every server in one place.

Capterra loader

A level above the rest

Feb 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simpler and more powerful than any of the competition. LogDNA is by far the best product on the market for simple logging.

Overall: Solves all of our system logging issues.

Capterra loader

Very easy to find what you need in the logs, but difficult to setup when you have multiple sources

Mar 26, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Friendly UI and easiness of use.

It's pretty fast and easy to filter the log content that interests me.

Cons: The way to find log in context.

For example: I usually have a request id to search for in the logs, but when I find it I have to do multiple steps to find it in context (x lines before and x lines after)

Overall: I didn't have any searchable log solution before, so it was the main benefit it provided us.

The nice ui is good too