--- title: "ebase Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ebase Software - reviews, pricing plans, popular comparisons to other Project Management products and more." source_url: "https://www.capterra.com/p/172635/eBASE/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # ebase Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ebase ## What is ebase? ebase is a school facilities management software company within KEV Group School Solutions, dedicated to enhancing operational efficiency in educational institutions. Trusted by over 10,000 facilities, ebase provides an all in one, cloud-based platform that helps districts manage day to day operations with ease. Built with a user driven approach, ebase offers a flexible suite of modules including asset maintenance, work orders, facility scheduling and facility rentals. These scalable solutions are designed to grow with the evolving needs of school districts as part of KEV Group’s School Management Solution. ## What is ebase used for? [Logbook](https://www.capterra.com/logbook-software/)[Inventory Management](https://www.capterra.com/inventory-management-software/)[Fixed Asset Management](https://www.capterra.com/fixed-asset-management-software/) Top alternative Featured Overall rating Based on 39 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Starting price CA$1500 Other, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ebase?[Manage this product listing](https://www.g2.com/products/ebase/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ebase 4.6 (39) VS. [4.6 (1,331)](https://www.capterra.com/p/145635/UpKeep/reviews/) Starting Price CA$1500 Other, Per Year Starting Price $20 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (39) Ease Of Use 4.6 (1,325) Value For Money 4.6 (31) Value For Money 4.5 (1,085) Customer Service 4.9 (39) Customer Service 4.7 (1,111) ## ebase alternatives Highest Rated [4.8 (1,080)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (757)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (454)](https://www.capterra.com/p/130563/FMX/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Elara](https://www.capterra.com/p/10006009/Elara/) [4.5 (16)](https://www.capterra.com/p/10006009/Elara/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10006009/Elara/) ## FAQs about ebase Overview ### Which roles and teams benefit most from ebase? ebase is most used by facilities, plant services, and maintenance managers who coordinate work orders, building operations, and service requests. Administrative and rental staff use it to manage facility bookings, payments, and records, while health and safety coordinators track compliance tasks, incidents, and operational follow-up. Answer based on 39 reviews Overview ### What company size and specific industries is ebase built for? ebase is designed for large, multi-site education organizations in North America, especially K–12 school districts. It is built for teams in Facilities, Health & Safety, and Human Resources that support school operations across multiple locations. Features and Usability ### What are the key features of ebase? ebase offers service request management, maintenance scheduling, preventive and predictive maintenance, and work order management for facility operations. It also includes asset tracking, inventory management, inspection management, reporting and analytics, role-based permissions, workflow automation, and API access for connecting with other systems. Getting Started and Support ### What training and onboarding options does ebase offer? ebase provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, webinars offer scheduled group learning, documentation gives written reference material, and videos provide visual, self-paced guidance. Answer based on 4 reviews Getting Started and Support ### What customer support options does ebase offer? ebase provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. Reviewers describe the support team as easy to work with, timely, and helpful with customization and ongoing changes. Users also note clear guidance and direct person-to-person assistance when questions come up. Answer based on 7 reviews Features and Usability ### Is ebase easy to use for daily operations? ebase provides an approachable day-to-day experience across work orders, asset management, permits, and scheduling. School boards and facilities teams value familiar navigation between modules, built-in help, and configurable workflows. Staff with limited computer experience may need training, and mobile phone screens can make field tasks less convenient than tablets. Answer based on 20 reviews Features and Usability ### What is the ebase user interface like? ebase presents information in a clean, logical web interface that helps users move between modules and complete permits or operational tasks. Administrators value configurable fields, forms, and templates that match local processes. Some smaller departments need additional customization, while less technical users may want more shortcuts and clearer guidance. Answer based on 10 reviews ## Features AI summary Based on 29,194 Project Management reviews Capterra reviewers highlight the following as the features buyers care about most when evaluating project management software: - **Deadline Management** (**59%** of reviewers rated this feature as critical) - **Project Time Tracking** (**62%**) - **Project Time Tracking** (**62%**) ebase provides project management functionality for teams that need a central system to organize work and keep projects moving. Its feature set supports day-to-day coordination and execution, helping businesses manage ongoing activities in one place and giving teams a clearer view of project progress and responsibilities. Access Controls/Permissions Define levels of authorization for access to specific files or systems Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases ebase 161 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Asset Accounting: Manage adding fixed assets to proposed budgets - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Attendee Tracking: A list of registered participants - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Autofill: Automatically populating fields or sections within a form - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Budget Management: Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Class Registration: Online registration for classes - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Commercial Properties: Designed to serve commercial properties - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Conditional Logic: Capability of a software or system to make decisions and perform actions based on specified conditions - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Depreciation Management: Track and manage the decline in value of assets and plan for improvements - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Dispatch Management: Manage sending personnel and resources to a site as needed - Disposal Management: Plan when and how to dispose of outdated or decommissioned assets - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Email Templates: Pre-made examples and templates for emails - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Equipment Tracking: Track the location of specific equipment at all times - Event Registration: Online registration for events - Facility Asset Management: Manage and track high-value assets including office equipment, furniture & more - Facility Management: Manage the maintenance of building facilities - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Failed Inspection Tracking: Track and store information regarding failed inspections - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - For Schools: Designed to be used by kindergarten, primary, middle, and senior secondary schools. - Forecasting: Form predictions based on past and present data/trends - Forms Creation & Design: Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system - Forms Management: Store, manage and track all forms in a centralized location - Full Text Search: Search for specific words or phrases within a document or database - Gantt/Timeline View: Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies - Group Registration: Register a group/batch of attendees - Historical Reporting: Information, data and reports that are being tracked over time - Idea Management: Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects - Image Capture: Process images and automatically scan for data - Incident Management: Manage and track all disruptions and incidents - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Auditing: Cross-checking financial records with physical inventory counts and records - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - Job Management: Manage and track all job information and associated tasks - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Kanban Board: Visualization tool to organize and optimize tasks and track their status at every stage of workflow - Key & Lock Management: Establish procedures for monitoring locations of keys - Key Performance Indicators: Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity - Late Fee Calculation: Allows the calculation of fees for late rent payments - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Milestone Tracking: Monitor task progress and planned accomplishments to better manage project status - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Location: Manage and support multiple locations - Multiple Projects: Ability to handle several projects simultaneously - Online Booking: Book meetings and appointments through a website or digital platform - Online Registration: Real-time registration over the web - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Payment Processing: Accept, record, and reconcile financial transactions - Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk - Predictive Analytics: Predict future data based on historical data sets - Predictive Maintenance: Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Prioritization: Arrange tasks based on the level of priority or urgency - Product Identification: Ability to link barcodes or serial numbers with specific items for identification - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Planning/Scheduling: Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints - Purchase Order Management: Create, send, and track purchase orders and their statuses - Quotes/Estimates: Generate quotes or estimates for customers - Rate Management: Track/optimize rates in relation to usage - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Records Management: Ability to record, store, update, and retrieve information - Recurring Appointments: Schedule repeating appointments based on a duration of time - Recurring Rentals: Designed to support renewals for recurring customers - Refund Management: Oversee the process of issuing refunds - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reorder Management: Purchase and replenish product stock based on inventory levels and needs - Report Templates: Sample of reports that could be customized as needed or used as is - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reporting/Project Tracking: Track task progress, milestones, delays, or other key information and generate reports on them for evaluation - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Service History: Track work performed and resources used for past customers, sites, or assets - Service Request Management: Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more - Short/Long Term Rental: Length of rental - Space Management: Manage occupancy and space utilization in facilities and buildings - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Status Tracking: Track the status over time for a request, process, asset, or transaction - Subcontractor Management: Track information, qualifications, and contact details of subcontractors - Supplier Management: Manage all supplier data and operations - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Technician Management: Oversee technicians and track their assigned work orders - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vendor Managed Inventory: Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Version Control: Track revisions and updates made to files and navigate between different versions - Warehouse Management: Manage and track operations and inventory within warehouses - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Work Order Creation: Create a new work order - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (39) 4.5 Based on 39 reviews ## Pricing Value for money 4.6 (31) Basic CA$1,500 Other,Per Year Value for money 4.6 (31) 4.6 Based on 31 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (39) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (39) 4.9 Based on 39 reviews ## User reviews Overall rating 4.6 Based on 39 reviews Filter by rating Counts reflect reviews available in this feed. 5(25) 4(13) 3(1) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful RE Reviewer facility manager Used the software for: 3-5 years ### "Well worth the investment" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 21, 2021 We use them for daily site logs, health and safety inspections and equipment maintenance with the work order system. Pros Ebase has been a great product to use and grow with our school Board, We have slowly added components on as required and increased our users from office staff to on site staff as well as custodial staff. Customer support has been exceptional with responses and questions and have been able to tailor to our needs. Very user friendly. Cons The only con was getting our 500 staff trained on this program as we switched from a completely different type of program for our work order system. Ebase helped with multiple training sessions as needed and willing to set up virtual sessions to be able involve all parties. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Head of Facilitites Used the software for: 3-5 years ### "User perspective and feed back as a manager of the team which use the product" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 29, 2021 Tracking manpower of custodians and maintenance team, daily functionality of the tasks scheduling. Its easy to use, easy to get around practically self explanatory. Pros The e-base software is easy to use, specifically on a day to day basis, recurring WO functions works well to maintain facilities, asset management is really useful on creating a budget and asses equipment cycle function and replacement. Recently we integrated more and more the system for functions and events and is the only system we use to book rooms and schedule setups of events. Cons Assigning a tag to the equipment and tracking inventory equipment, we think could be better linked to residual value of the assets value with accounting department. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Administrative Assistant Used the software for: 3-5 years ### "Community Use of Schools" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 January 21, 2021 Pros Easy to use for myself and the public users for Community Use of Schools module. Cons Specific reports are hard to locate. It would be great if there was an option to enter in the specific information required and generate a report. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer EHS Advisor Used the software for: 3-5 years ### "Best Facilities Management Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 21, 2021 I have had the opportunity to use other health and safety management software over my 25+ year career in the health and safety profession and eBase is by far the most customizable and user friendly software on the market. Changes to templates can be made easily in-house, without additional service fees or or long delays. Finally, the customer services team provides direct person-to-person assistance in a timely manner and have been a pleasure to work with. I highly recommend eBase. Pros I use eBase for our health and safety management system. The system has various module including logs, workplace inspections, work orders, document library and a forms module to create customizable forms, such as, hazard/incident reporting and investigation reports. The best part about eBase is that the modules are customizable to suit our needs, and we can make changes to the template on the go, with no need to submit a ticket and wait months for changes. The software allows us to schedule logs, inspections, etc. automatically, and has feature to remind end user of overdue items. Similarly, we customized our incident reporting system to alert the supervisor in real-time when an incident report is submitted. Each module also has a reports components that allow us to create customized reports for tracking, reporting and trends analysis, as well as the option to export to Microsoft Excel. We were easily able to integrate our HRIS system through Active Directory into eBase for employee and supervisor demographics for hazard/incident reporting. Cons As will all software, there are some features that do not work exactly how I want them to or I would like to have. That said, the eBase development team is very open to receive suggestions for continually improving the software, and some of the changes we have requested have been implemented. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Capital Projects Manager Used the software for: Less than 1 year ### "I'm all about that eBase, 'bout that eBase, no trouble!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 4, 2021 The Client Services I've experience is unparalleled. \[SENSITIVE CONTENT HIDDEN\] is so knowledgeable and patience. She often has a solution or plan of action so I never feel ignored. Cannot overstate how important this has been in our implementation process. It's great to see a company consistently looking for ways to improve. Pros It's very intuitive, easy to navigate, and visual. I appreciate the editability and that changes are real-time. I also want to give the "Switch To" function a shout-out because it's awesome for helping troubleshoot user problems. Cons \- I feel like WO notifications need an overall reboot. - A better way of notifying parties when the text box under WO 'Actions' is filled out. It appears in 'History' only and therefore is easily missed. - No way to integrate our external absent management software in to eBase without adopting the timesheets module which would require inputting/upkeeping data in two places. - Would be great if there was an alert that could be issued when a provider has entered in more time than is available for in a predetermined work week -An hour limit per labour note that requires approval if gone past. - An 'Estimates' tool that can be used for a combination of internal and external service providers. - A way to assign multiple 'Internal Service Providers' under one work order without having to create multiple jobs. - Include a date stamp when a 'Job' is added. - Ability to 'Start New Discussion' and select which job - Linkage between WO Facilities and Rentals. - A way to customize the homepage for an entire 'Profile' group. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Manager Facilities Rentals Services Used the software for: 3-5 years ### "Very User Friendly Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 21, 2021 I had used eBase at my previous School Board so when moving to a larger School Board it was a necessary change to bring the rentals department to more modern efficiencies when processing permits, running reports and keeping track of financials. It is extremely user friendly and gives me all the information I need at my fingertips. The permits, statements and invoicing is more user friendly from a client perspective. It is a positive experience for both the School Board staff and the clients. Pros The eBase software is user friendly to use and set up and makes processing permits a lot easier and quicker. Cons Sometimes the needs of a smaller school board or rentals department is not the needs of a larger school board with a larger rentals department so sometimes some customization is required. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer HR Coordinator - Occupational Health and Safety Used the software for: 3-5 years ### "HR Coordinator - Occupational Health and Safety" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 January 21, 2021 My personal experience with eBASE is a very positive one. The software allows me easy access to our facilities history on site inspections and work orders. The company support technicians are absolutely awesome and I have had very good response time when asking questions or trying to resolve a minor problem. I am very comfortable working with the product and I have found it to be very reliable. Pros The software works well for us as it links our safety inspections to our work order system which is very valuable. I like that it has the ability to be customized in areas to suit a client. I also like the ability to upload forms, photos, input comments and it tracks history in a very obvious and easy to find way. Cons The thing I like the least about the software is the struggle users have when they are not familiar with computer systems. The most frequent complaint is the user does not find it intuitive. It would be good if the system had more short cuts. I also find limitations on the types of reports the system can generate. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Rental clerk Used the software for: 3-5 years ### "My experience with the Ebase system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 21, 2021 Ebase company is very helpful. They have been able to assist me quickly with any issues I may encounter and there have not been many. It is mostly from the accounting side and they do advise on what I am able to accomplish on my end. Very friendly company who listened to what your company needs and is able to address and produce what we are looking for. We have expanded use from our rental department to our maintenance and operations departments with positive results. Pros Easy to use. Able to help reduce time in processing permits, keeping renter information up to date, and producing reports. Also have received feedback from renters saying they like the ease in which they can request a booking. Cons When booking monthly I still cannot get the proper dates to come up for each month. EG. 2nd Tuesday of the month. I have to manually change for each month. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Facilities Administrator Used the software for: 3-5 years ### "Solutions you need, when you need them..." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 21, 2021 Great product and great people. Pros Starting over 10 years ago, eBase was our organization's first Facilities Management Software implementation. eBase provided the custom functionality we needed as we developed and brought out facilities organization into the future. As an organization that operates and maintains a significant number of assets with limited resources, the solutions provided by eBase met our needs without being overwhelming. We are still in control of how we want to operate and eBase is able to configure the software to function the way we need it. The implementation and support team at eBase is very easy to work with and helps us learn from other customers' successes as we make continuous improvements and expand on what the product has to offer. Cons Currently, I have no outstanding issues that eBase has not addressed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Manager Used the software for: 3-5 years ### "Customization and integration" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 22, 2021 eBASE has provided for a collaborative working experience amongst a very diversified organizational audience where multi departmental access to important documents and refences can be made at a touch of a button. Pros The flexibility to customize for our specific organization insures that we can meet our own needs and specific organizational goals Cons Would like to see the development of a more defined holistic capital assessment and life cycle management tool Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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