--- title: "ebase Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ebase Software - reviews, pricing plans, popular comparisons to other Project Management products and more." source_url: "https://www.capterra.com/p/172635/eBASE/" page_type: "product" language: "en" --- # ebase Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ebase ## What is ebase? ebase is a school facilities management software company within KEV Group School Solutions, dedicated to enhancing operational efficiency in educational institutions. Trusted by over 10,000 facilities, ebase provides an all in one, cloud-based platform that helps districts manage day to day operations with ease. Built with a user driven approach, ebase offers a flexible suite of modules including asset maintenance, work orders, facility scheduling and facility rentals. These scalable solutions are designed to grow with the evolving needs of school districts as part of KEV Group’s School Management Solution. ## What is ebase used for? [Logbook](https://www.capterra.com/logbook-software/)[Inventory Management](https://www.capterra.com/inventory-management-software/)[Fixed Asset Management](https://www.capterra.com/fixed-asset-management-software/) Top alternative Featured Overall rating Based on 39 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Starting price CA$1500 Other, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ebase?[Manage this product listing](https://www.g2.com/products/ebase/claim_requests/new?auto=true) ## ebase Overview Updated August 2026 AI summary ebase is a project management solution designed for organizations of all sizes, offering tools for planning, tracking, and coordinating projects. Covering categories such as facility and asset management, it provides features like Gantt views, document management, time tracking, and collaboration. With deployment across web and mobile platforms, it supports customization, workflow management, and integration with other business systems. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ebase 4.6 (39) VS. [4.8 (1,064)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting Price CA$1500 Other, Per Year Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (39) Ease Of Use 4.8 (1,325) Value For Money 4.6 (31) Value For Money 4.7 (1,085) Customer Service 4.9 (39) Customer Service 4.8 (1,111) ## ebase alternatives [4.8 (757)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (426)](https://www.capterra.com/p/130563/FMX/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [UpKeep](https://www.capterra.com/p/145635/UpKeep/) [4.6 (1,331)](https://www.capterra.com/p/145635/UpKeep/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/145635/UpKeep/) [Elara](https://www.capterra.com/p/10006009/Elara/) [4.5 (16)](https://www.capterra.com/p/10006009/Elara/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10006009/Elara/) ## FAQs about ebase Overview ### Which roles and teams benefit most from ebase? ebase is most used by facilities, maintenance, and operations teams that need to manage work orders, asset records, and service coordination across sites. Health and safety staff rely on it for compliance tracking and incident workflows, while administrative and support roles use it to centralize scheduling, requests, and reporting. Answer based on 39 reviews Overview ### What company size and specific industries is ebase built for? ebase is designed for large, multi-site education organizations in North America, especially K–12 school districts. It is built for Facilities, Health & Safety, and Human Resource teams that support district operations across multiple locations. Features and Usability ### What are the key features of ebase? ebase includes service request management, work order management, preventive maintenance, and predictive maintenance for facility operations. It also offers asset tracking, inventory management, and key & lock management, plus scheduling, workflow automation, audit trail, reporting, and API access for integrating data and processes. Getting Started and Support ### What training and onboarding options does ebase offer? ebase provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, webinars cover topic-focused sessions, documentation offers written reference material, and videos provide recorded guidance for self-paced review. Answer based on 4 reviews Getting Started and Support ### What customer support options does ebase offer? ebase provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. Users describe the support team as easy to work with, responsive, and helpful with setup, customization, and ongoing questions, with direct person-to-person assistance often noted as timely and practical. Answer based on 7 reviews Features and Usability ### Is ebase easy to use for everyday work? ebase works well for daily operations with a layout many teams find straightforward across work orders, permits, inspections, and reporting. Facilities staff, school boards, and administrative users often adapt quickly, though less technical users may need training, and phone use can feel cramped for tradespeople on smaller screens. Answer based on 20 reviews Features and Usability ### How user-friendly is the ebase interface? ebase presents information in a clear, organized interface that many users find easy to navigate across modules. School boards, rentals teams, and health and safety staff like the clean screens and customizable fields, though some users want more shortcuts, stronger report flexibility, and easier tailoring for very specific workflows. Answer based on 10 reviews ## Features AI summary Based on 29,194 Project Management reviews Capterra reviewers highlight the following as the features buyers care about most when evaluating project management software: - **Deadline Management** (**59%** of reviewers rated this feature as critical) - **Project Time Tracking** (**62%**) - **Project Time Tracking** (**62%**) ebase provides project management functionality for teams that need a central system to organize work and keep projects moving. Its feature set supports day-to-day coordination and execution, helping businesses manage ongoing activities in one place and giving teams a clearer view of project progress and responsibilities. Access Controls/Permissions Define levels of authorization for access to specific files or systems Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases ebase 161 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Asset Accounting: Manage adding fixed assets to proposed budgets - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Attendee Tracking: A list of registered participants - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Autofill: Automatically populating fields or sections within a form - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Budget Management: Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Class Registration: Online registration for classes - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Commercial Properties: Designed to serve commercial properties - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Conditional Logic: Capability of a software or system to make decisions and perform actions based on specified conditions - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Depreciation Management: Track and manage the decline in value of assets and plan for improvements - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Dispatch Management: Manage sending personnel and resources to a site as needed - Disposal Management: Plan when and how to dispose of outdated or decommissioned assets - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Email Templates: Pre-made examples and templates for emails - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Equipment Tracking: Track the location of specific equipment at all times - Event Registration: Online registration for events - Facility Asset Management: Manage and track high-value assets including office equipment, furniture & more - Facility Management: Manage the maintenance of building facilities - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Failed Inspection Tracking: Track and store information regarding failed inspections - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - For Schools: Designed to be used by kindergarten, primary, middle, and senior secondary schools. - Forecasting: Form predictions based on past and present data/trends - Forms Creation & Design: Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system - Forms Management: Store, manage and track all forms in a centralized location - Full Text Search: Search for specific words or phrases within a document or database - Gantt/Timeline View: Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies - Group Registration: Register a group/batch of attendees - Historical Reporting: Information, data and reports that are being tracked over time - Idea Management: Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects - Image Capture: Process images and automatically scan for data - Incident Management: Manage and track all disruptions and incidents - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Auditing: Cross-checking financial records with physical inventory counts and records - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - Job Management: Manage and track all job information and associated tasks - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Kanban Board: Visualization tool to organize and optimize tasks and track their status at every stage of workflow - Key & Lock Management: Establish procedures for monitoring locations of keys - Key Performance Indicators: Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity - Late Fee Calculation: Allows the calculation of fees for late rent payments - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Milestone Tracking: Monitor task progress and planned accomplishments to better manage project status - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Location: Manage and support multiple locations - Multiple Projects: Ability to handle several projects simultaneously - Online Booking: Book meetings and appointments through a website or digital platform - Online Registration: Real-time registration over the web - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Payment Processing: Accept, record, and reconcile financial transactions - Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk - Predictive Analytics: Predict future data based on historical data sets - Predictive Maintenance: Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Prioritization: Arrange tasks based on the level of priority or urgency - Product Identification: Ability to link barcodes or serial numbers with specific items for identification - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Planning/Scheduling: Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints - Purchase Order Management: Create, send, and track purchase orders and their statuses - Quotes/Estimates: Generate quotes or estimates for customers - Rate Management: Track/optimize rates in relation to usage - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Records Management: Ability to record, store, update, and retrieve information - Recurring Appointments: Schedule repeating appointments based on a duration of time - Recurring Rentals: Designed to support renewals for recurring customers - Refund Management: Oversee the process of issuing refunds - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reorder Management: Purchase and replenish product stock based on inventory levels and needs - Report Templates: Sample of reports that could be customized as needed or used as is - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reporting/Project Tracking: Track task progress, milestones, delays, or other key information and generate reports on them for evaluation - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Service History: Track work performed and resources used for past customers, sites, or assets - Service Request Management: Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more - Short/Long Term Rental: Length of rental - Space Management: Manage occupancy and space utilization in facilities and buildings - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Status Tracking: Track the status over time for a request, process, asset, or transaction - Subcontractor Management: Track information, qualifications, and contact details of subcontractors - Supplier Management: Manage all supplier data and operations - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Technician Management: Oversee technicians and track their assigned work orders - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vendor Managed Inventory: Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Version Control: Track revisions and updates made to files and navigate between different versions - Warehouse Management: Manage and track operations and inventory within warehouses - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Work Order Creation: Create a new work order - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (39) 4.5 Based on 39 reviews ## Pricing Value for money 4.6 (31) Basic CA$1,500 Other,Per Year Value for money 4.6 (31) 4.6 Based on 31 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (39) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (39) 4.9 Based on 39 reviews ## User reviews Overall rating 4.6 Based on 39 reviews Filter by rating 5(25) 4(13) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent MP Molly P. Capital Projects Manager Facilities Services ### "I'm all about that eBase, 'bout that eBase, no trouble!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 2, 2021 The Client Services I've experience is unparalleled. \[SENSITIVE CONTENT HIDDEN\] is so knowledgeable and patience. She often has a solution or plan of action so I never feel ignored. Cannot overstate how important this has been in our implementation process. It's great to see a company consistently looking for ways to improve. Pros It's very intuitive, easy to navigate, and visual. I appreciate the editability and that changes are real-time. I also want to give the "Switch To" function a shout-out because it's awesome for helping troubleshoot user problems. Cons \- I feel like WO notifications need an overall reboot. - A better way of notifying parties when the text box under WO 'Actions' is filled out. It appears in 'History' only and therefore is easily missed. - No way to integrate our external absent management software in to eBase without adopting the timesheets module which would require inputting/upkeeping data in two places. - Would be great if there was an alert that could be issued when a provider has entered in more time than is available for in a predetermined work week -An hour limit per labour note that requires approval if gone past. - An 'Estimates' tool that can be used for a combination of internal and external service providers. - A way to assign multiple 'Internal Service Providers' under one work order without having to create multiple jobs. - Include a date stamp when a 'Job' is added. - Ability to 'Start New Discussion' and select which job - Linkage between WO Facilities and Rentals. - A way to customize the homepage for an entire 'Profile' group. Reasons for choosing ebase Wasn't a part of the tendering process Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LM Lori M. Community Use of Schools Liaison Education Management ### "Community USe Module" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 29, 2021 Clients can easily book requests, and I see them in a time sensitive way. (immediate) Pros Ease of use, eBASE support, dependability and time sensitive accuracy. Cons Accounting can sometimes be a challenge, when manual changes are required. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HJ Hannah J. Facility Services Systems Control Clerk Education Management ### "Great for School Boards" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 28, 2021 Pros There are so many features on eBase and ways to customize the program to your needs and to your liking. Once you get the hang of the system it is easy and efficient to use. Cons Some of the features are not user friendly for some of our staff who are not great with technology and require further training and instruction. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RB Radu B. Head of Facilitites Education Management ### "User perspective and feed back as a manager of the team which use the product" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 25, 2021 Tracking manpower of custodians and maintenance team, daily functionality of the tasks scheduling. Its easy to use, easy to get around practically self explanatory. Pros The e-base software is easy to use, specifically on a day to day basis, recurring WO functions works well to maintain facilities, asset management is really useful on creating a budget and asses equipment cycle function and replacement. Recently we integrated more and more the system for functions and events and is the only system we use to book rooms and schedule setups of events. Cons Assigning a tag to the equipment and tracking inventory equipment, we think could be better linked to residual value of the assets value with accounting department. Alternatives considered [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Reasons for choosing ebase Service support, accessibility and easy to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RR Renee R. CUS/Plant Services Officer Facilities Services ### "EBASE review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 January 25, 2021 We have many modules of EBASE and working on getting another one. Very easy to use and teach for others to learn. Pros This product is very easy to use. All the modules we currently have we have had no difficulties with. Cons Sometimes EBASE does not always have the ability to tweak the software the way you want it. Reasons for choosing ebase Already had ebase so add on Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JA Jason A. Projects Officer Facilities Services ### "Work Orders/Logs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 22, 2021 Pros To date I personally use the above listed modules and the Board plans on expanding. To date the software has been easy to use and customize to our specific needs. I would recommend the software for any size organization. Cons No Complaints so far. We launched during COVID and were still successful Switched from [DirectLine](https://www.capterra.com/p/55114/DirectLine/) User Friendly and becoming the industry standard in the Educational sector Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CA Carole A. Administrative Assistant Education Management ### "Excellent Database" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 20, 2021 it is so easy to use, great customer service, reasonably priced Pros it is so user friendly both for the administrative and public user, easy to program. Cons I don't have anything that I could say about what i don't like. Reasons for choosing ebase We were going to recreate another program in house with our IT department, which we knew would eventually outdate just like the existing system we were using. This gave us a database that will grow with our ever changing needs and environment within education. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LC Lou C. Manager Education Management ### "Customization and integration" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 19, 2021 eBASE has provided for a collaborative working experience amongst a very diversified organizational audience where multi departmental access to important documents and refences can be made at a touch of a button. Pros The flexibility to customize for our specific organization insures that we can meet our own needs and specific organizational goals Cons Would like to see the development of a more defined holistic capital assessment and life cycle management tool Reasons for choosing ebase Very intuitive and flexible set up for our organization. Access to live customer service agents when you have a question or problem. Any matters are dealt with quickly and very thoroughly, Agents always take the extra time to explain and walk you through issues when needed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DM Domenic M. facility Manager Education Management ### "A complete CMMS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 19, 2021 Extremely satisfied Pros The software has many functionalty modules that are customized to a certain degree to fit the best use of the organiztion. It is user friendly and the customer care assistance/support is fantastic. I really like the metrics reporting tool since it provides information at my fingertips regarding many aspects of our mantenance and project management service units. Cons There are some additional modules that i would like to utilize however they are to be purchased seperatly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IH Ian H. Director of Operations Education Management ### "eBASE review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 19, 2021 Integrating eBASE into our operation has been incredibly positive and I would highly recommend the software for any organization that generates work orders and operates facilities. Pros The software is easy to use and I appreciate how it has removed paper from our work order process. It improves accountability through the direct assignment and tracking of work orders. It has reduced work order completion times and improved tracking. Cons It can be difficult for tradespeople to use the software on a phone because of the limited screen sizes on most phones. We have adapted by providing iPads to staff. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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