# ebase Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ebase Software - reviews, pricing plans, popular comparisons to other Project Management products and more.

Source: https://www.capterra.com/p/172635/eBASE/alternatives

---

# 

 ebase Software Review 2026: Features, Integrations, Pros & Cons

Last updated on February 25, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

ebase

## What is ebase?

ebase is a school facilities management software company within KEV Group School Solutions, dedicated to enhancing operational efficiency in educational institutions. Trusted by over 10,000 facilities, ebase provides an all in one, cloud-based platform that helps districts manage day to day operations with ease. Built with a user driven approach, ebase offers a flexible suite of modules including asset maintenance, work orders, facility scheduling and facility rentals. These scalable solutions are designed to grow with the evolving needs of school districts as part of KEV Group’s School Management Solution.

## What is ebase used for?

[Logbook](https://www.capterra.com/logbook-software/)[Inventory Management](https://www.capterra.com/inventory-management-software/)[Fixed Asset Management](https://www.capterra.com/fixed-asset-management-software/)

Overall rating

Based on 39 user reviews

Reviews sentiment

Positive

97%

Neutral

3%

Negative

0%

Starting price

CA$1500

Other, Per Year

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ebase

4.6 (39)

VS.

[4.8 (738)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/)

Starting Price

CA$1500

Other, Per Year

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (39)

Ease Of Use

4.8 (1,314)

Value For Money

4.6 (31)

Value For Money

4.7 (1,076)

Customer Service

4.9 (39)

Customer Service

4.9 (1,101)

## ebase alternatives

Highest Rated

[4.8 (993)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

Starting price

$25.00

Per User, Per Month

[4.6 (85)](https://www.capterra.com/p/191385/AkitaBox/reviews/)

Starting price

Contact vendor for pricing

[4.6 (28)](https://www.capterra.com/p/79186/Cartegraph-Asset-Management/reviews/)

Starting price

Contact vendor for pricing

[UpKeep](https://www.capterra.com/p/145635/UpKeep/)

[4.6 (1,320)](https://www.capterra.com/p/145635/UpKeep/reviews/)

Starting price

$20.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/145635/UpKeep/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Accounting

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

ebase 161 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Manage the process of evaluating documents or requests submitted for approval

Manage adding fixed assets to proposed budgets

Manage assets throughout their lifecycle to optimize profit

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

A list of registered participants

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Automatically populating fields or sections within a form

Automatically create schedules based on business needs or employee availability and qualifications

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Scan barcodes to ensure accurate pricing and label tracking

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Create, manage, and send invoices or bills to customers

Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure

Track and manage schedules and meetings via an integrated calendar

Online registration for classes

Private online space that lets businesses securely share documents and provide information access to clients

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Designed to serve commercial properties

Track and manage adherence to policies for any service, product, process, or supplier

Capability of a software or system to make decisions and perform actions based on specified conditions

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Track, store, and access client contracts or licenses

Specialized for general contractors/sub-contractors (those who conduct work on a contract basis)

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Accept and process credit card transactions

A collection of customer information such as contact details, demographics, previous interactions, etc.

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Track and manage the decline in value of assets and plan for improvements

Track products that are for sale at a reduced price or part of coupon promotions

Manage sending personnel and resources to a site as needed

Plan when and how to dispose of outdated or decommissioned assets

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Electronically collect payments for goods or services

Digitally sign online documents

Receive and/or send email notifications for urgent updates, requests, or other information

Pre-made examples and templates for emails

Manage procedures that ensure organizational equipment remains in working condition

Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed

Track the location of specific equipment at all times

Online registration for events

Manage and track high-value assets including office equipment, furniture & more

Manage the maintenance of building facilities

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Track and store information regarding failed inspections

Public or private sharing of digital files such as documents, audio/video, images, and more

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

Designed to be used by kindergarten, primary, middle, and senior secondary schools.

Form predictions based on past and present data/trends

Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system

Store, manage and track all forms in a centralized location

Search for specific words or phrases within a document or database

Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies

Register a group/batch of attendees

Information, data and reports that are being tracked over time

Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects

Process images and automatically scan for data

Manage and track all disruptions and incidents

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Cross-checking financial records with physical inventory counts and records

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Maintain and control the stock level of inventory

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Identify and respond to unexpected problems or failures (ie. "negative events")

Manage and track all job information and associated tasks

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Visualization tool to organize and optimize tasks and track their status at every stage of workflow

Establish procedures for monitoring locations of keys

Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity

Allows the calculation of fees for late rent payments

Identify the physical location of an individual, asset, device, etc.

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Monitor task progress and planned accomplishments to better manage project status

Access software remotely via mobile devices

Notifications via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage and support multiple locations

Ability to handle several projects simultaneously

Book meetings and appointments through a website or digital platform

Real-time registration over the web

Manage and track customer orders for goods, investments, or any other purchases

Accept, record, and reconcile financial transactions

Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk

Predict future data based on historical data sets

Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Arrange tasks based on the level of priority or urgency

Streamlining repetitive tasks and activities through automated and predefined workflows

Ability to link barcodes or serial numbers with specific items for identification

Plan and coordinate all the resources, costs and time needed to execute assignments

Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints

Create, send, and track purchase orders and their statuses

Generate quotes or estimates for customers

Track/optimize rates in relation to usage

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Ability to record, store, update, and retrieve information

Schedule repeating appointments based on a duration of time

Designed to support renewals for recurring customers

Oversee the process of issuing refunds

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Purchase and replenish product stock based on inventory levels and needs

Sample of reports that could be customized as needed or used as is

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Track task progress, milestones, delays, or other key information and generate reports on them for evaluation

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held

Plan daily routes to optimize employee scheduling and provide directions

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Track work performed and resources used for past customers, sites, or assets

Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more

Length of rental

Manage occupancy and space utilization in facilities and buildings

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Track the status over time for a request, process, asset, or transaction

Track information, qualifications, and contact details of subcontractors

Manage all supplier data and operations

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Oversee technicians and track their assigned work orders

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Log and record hours worked and costs spent to assist in billing and invoicing

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Track and interpret metrics on the usage of company resources

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Track revisions and updates made to files and navigate between different versions

Manage and track operations and inventory within warehouses

Web form that allows users to enter data that is sent and processed for different reasons

Create a new work order

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

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Features

4.5 (39)

4.5

Based on 39 reviews

## Pricing

Value for money

4.6 (31)

Basic

CA$1,500

Other,Per Year

Value for money

4.6 (31)

4.6

Based on 31 reviews

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## Support, customer service and training options

Customer Service

4.9 (39)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (39)

4.9

Based on 39 reviews

## User reviews

Overall rating

4.6

Based on 39 reviews

Filter by rating

5(25)

4(13)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MP

Molly P.

Capital Projects Manager

Facilities Services

### "I'm all about that eBase, 'bout that eBase, no trouble!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 2, 2021

The Client Services I've experience is unparalleled. \[SENSITIVE CONTENT HIDDEN\] is so knowledgeable and patience. She often has a solution or plan of action so I never feel ignored. Cannot overstate how important this has been in our implementation process. It's great to see a company consistently looking for ways to improve.

Pros

It's very intuitive, easy to navigate, and visual. I appreciate the editability and that changes are real-time. I also want to give the "Switch To" function a shout-out because it's awesome for helping troubleshoot user problems.

Cons

\- I feel like WO notifications need an overall reboot. - A better way of notifying parties when the text box under WO 'Actions' is filled out. It appears in 'History' only and therefore is easily missed. - No way to integrate our external absent management software in to eBase without adopting the timesheets module which would require inputting/upkeeping data in two places. - Would be great if there was an alert that could be issued when a provider has entered in more time than is available for in a predetermined work week -An hour limit per labour note that requires approval if gone past. - An 'Estimates' tool that can be used for a combination of internal and external service providers. - A way to assign multiple 'Internal Service Providers' under one work order without having to create multiple jobs. - Include a date stamp when a 'Job' is added. - Ability to 'Start New Discussion' and select which job - Linkage between WO Facilities and Rentals. - A way to customize the homepage for an entire 'Profile' group.

Reasons for choosing ebase

Wasn't a part of the tendering process

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LM

Lori M.

Community Use of Schools Liaison

Education Management

### "Community USe Module"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 29, 2021

Clients can easily book requests, and I see them in a time sensitive way. (immediate)

Pros

Ease of use, eBASE support, dependability and time sensitive accuracy.

Cons

Accounting can sometimes be a challenge, when manual changes are required.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HJ

Hannah J.

Facility Services Systems Control Clerk

Education Management

### "Great for School Boards"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

January 28, 2021

Pros

There are so many features on eBase and ways to customize the program to your needs and to your liking. Once you get the hang of the system it is easy and efficient to use.

Cons

Some of the features are not user friendly for some of our staff who are not great with technology and require further training and instruction.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RB

Radu B.

Head of Facilitites

Education Management

### "User perspective and feed back as a manager of the team which use the product"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 25, 2021

Tracking manpower of custodians and maintenance team, daily functionality of the tasks scheduling. Its easy to use, easy to get around practically self explanatory.

Pros

The e-base software is easy to use, specifically on a day to day basis, recurring WO functions works well to maintain facilities, asset management is really useful on creating a budget and asses equipment cycle function and replacement. Recently we integrated more and more the system for functions and events and is the only system we use to book rooms and schedule setups of events.

Cons

Assigning a tag to the equipment and tracking inventory equipment, we think could be better linked to residual value of the assets value with accounting department.

Alternatives considered

[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)

Reasons for choosing ebase

Service support, accessibility and easy to use.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RR

Renee R.

CUS/Plant Services Officer

Facilities Services

### "EBASE review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

January 25, 2021

We have many modules of EBASE and working on getting another one. Very easy to use and teach for others to learn.

Pros

This product is very easy to use. All the modules we currently have we have had no difficulties with.

Cons

Sometimes EBASE does not always have the ability to tweak the software the way you want it.

Reasons for choosing ebase

Already had ebase so add on

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JA

Jason A.

Projects Officer

Facilities Services

### "Work Orders/Logs"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 22, 2021

Pros

To date I personally use the above listed modules and the Board plans on expanding. To date the software has been easy to use and customize to our specific needs. I would recommend the software for any size organization.

Cons

No Complaints so far. We launched during COVID and were still successful

Switched from

[DirectLine](https://www.capterra.com/p/55114/DirectLine/)

User Friendly and becoming the industry standard in the Educational sector

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CA

Carole A.

Administrative Assistant

Education Management

### "Excellent Database"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 20, 2021

it is so easy to use, great customer service, reasonably priced

Pros

it is so user friendly both for the administrative and public user, easy to program.

Cons

I don't have anything that I could say about what i don't like.

Reasons for choosing ebase

We were going to recreate another program in house with our IT department, which we knew would eventually outdate just like the existing system we were using. This gave us a database that will grow with our ever changing needs and environment within education.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LC

Lou C.

Manager

Education Management

### "Customization and integration"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 19, 2021

eBASE has provided for a collaborative working experience amongst a very diversified organizational audience where multi departmental access to important documents and refences can be made at a touch of a button.

Pros

The flexibility to customize for our specific organization insures that we can meet our own needs and specific organizational goals

Cons

Would like to see the development of a more defined holistic capital assessment and life cycle management tool

Reasons for choosing ebase

Very intuitive and flexible set up for our organization. Access to live customer service agents when you have a question or problem. Any matters are dealt with quickly and very thoroughly, Agents always take the extra time to explain and walk you through issues when needed.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DM

Domenic M.

facility Manager

Education Management

### "A complete CMMS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 19, 2021

Extremely satisfied

Pros

The software has many functionalty modules that are customized to a certain degree to fit the best use of the organiztion. It is user friendly and the customer care assistance/support is fantastic. I really like the metrics reporting tool since it provides information at my fingertips regarding many aspects of our mantenance and project management service units.

Cons

There are some additional modules that i would like to utilize however they are to be purchased seperatly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

IH

Ian H.

Director of Operations

Education Management

### "eBASE review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 19, 2021

Integrating eBASE into our operation has been incredibly positive and I would highly recommend the software for any organization that generates work orders and operates facilities.

Pros

The software is easy to use and I appreciate how it has removed paper from our work order process. It improves accountability through the direct assignment and tracking of work orders. It has reduced work order completion times and improved tracking.

Cons

It can be difficult for tradespeople to use the software on a phone because of the limited screen sizes on most phones. We have adapted by providing iPads to staff.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/172635/eBASE/reviews/)

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