--- title: "Teramind Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Teramind the right Employee Monitoring solution for you? Explore 107 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/172645/Teramind/reviews/" page_type: "reviews" language: "en" --- Teramind 4.7 (107) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 17th, 2026 # Reviews of Teramind Ease of use 4.5 Customer Service 4.6 ## Pros and Cons in Reviews RB Rolands B Fraud analystFinancial Services, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “Additional feature, that is especially important for my line of work is monitoring and risk management, as those features can prevent data incidents or potential fraudulent activities.“ July 24, 2026 Lisa D ManagerProfessional Training & Coaching, 2 - 10 employeesUsed the software for: 6-12 months. “The price was a little high, i can understand the value especially for companies with all remote users but the $25 per user per month was a little painful for our small company“ April 23, 2026 KS Konrad S Systems AdministratorEntertainment, 51 - 200 employeesUsed the software for: More than 2 years. “Our industry has many peculiar security requirements Teramind meets them all perfectly and we've been able to leverage it's alerts to fulfill other requirements we didn't even know it could help with.“ April 24, 2026 Lisa D ManagerProfessional Training & Coaching, 2 - 10 employeesUsed the software for: 6-12 months. “However, we experienced compatibility issues with Apple products and often needed IT support to troubleshoot, especially after system updates.“ April 23, 2026 SS Sweta S Human Strategy CoordinatorEducation Management, 51 - 200 employeesUsed the software for: 1-2 years. “The platform has been valuable in helping our company and employees grow by allowing us to effectively track progress, improve consistency and enhance overall productivity.“ November 14, 2025 JC Jason C DevOps EngineerConstruction, 51 - 200 employeesUsed the software for: More than 2 years. “There's no "starts with" operator and wildcards "\*" or "?" are not supported.“ July 23, 2026 TP Tejas P IT ManagerInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years. “Very Satisfied with the product and the report it generates with employee productivity and keyboard/mouse falsification also it captures.“ July 22, 2026 EK Esty K SecretaryReal Estate, 11 - 50 employeesUsed the software for: More than 2 years. “It's pretty expensive, and for more monitoring options you have to pay even more.“ February 7, 2025 ## Showing most helpful reviews Showing 1-25 of 107 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Brandon G. Founder Used the software for: 6-12 months ### "Perfection for a virtual company" January 30, 2018 5.0 Improved overall company security and employee performance. Pros Globonics is a virtual company with employees working from home in many different locations. We needed a way to monitor these employees' performance. With Teramind we are able to: 1. Monitor emails both incoming/outgoing and we are able to search for key words across our entire enterprise's email flow 2. We monitor clock in / out performances. There is a tendency for people to clock in when working from home and simply not work for the first 30 to 60 minutes. 3. When we spot a productivity opportunity we can go back to the exact time and employee and watch their recorded video. We have used these videos during performance reviews. 4. The recorded videos can also be used to provide training on what we call EIO's (efficiency improvement opportunities). For example, a user spends 4 hours working on 100 items. The user was not using a series of hot keys programmed into our software. We took the video and showed a before and after. After user worked 130 items in 4 hours. 5. Teramind has an automated alert system that can be customized for many things but is robust even out of the box. It monitors for key website usage (monster.com/indeed/etc) and will let you know if your personnel are looking for other jobs. It monitors for file uploads, unauthorized printing, and more. 6. We are successfully using Teramind to satisfy SOC2 DLP (data loss prevention) audit requirements. Needless to say we LOVE it! Cons When we were using the hosted version: The only suggestion I have is to tweak how your licensing assignment works. When using the hosted version every time a "user" logs onto a computer it creates a new "employee" in Teramind and eats up a license automatically. There are times when our trainers travel to employee homes or when we have an onsite computer at a client that has multiple employees logon to it where we do not want this behavior. Instead, my suggestion is it creates a profile for each employee and track's their usage across ALL devices they log on to. Now that we use our own internal server: Teramind tracks by actual device and not by user so the licensing application issue no longer exists however, we still have many duplicate employees as it still creates a duplicate each time they logon to a different device. Review Source Response from Teramind February 20, 2018 Hi Brandon, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. Sorry to hear you had a bit of a hiccup with deployment. You can integrate Active Directory with Teramind for a smooth deployment of agents, which will prevent duplicate employee's from being automatically generated. Please reach out to our support staff if you require assistance with AD integration. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team KS Konrad S. Systems Administrator Entertainment Used the software for: 2+ years ### "Great software" April 24, 2026 5.0 I've been a fan since we originally deployed this in 2020, we tested several pieces of software for this gap in our security but Teramind had superior features, at a better price, and allowed us to run completely locally. Our industry has many peculiar security requirements Teramind meets them all perfectly and we've been able to leverage it's alerts to fulfill other requirements we didn't even know it could help with. Pros I'm a big fan of the UI and the level of control, most importantly I've never had any issues with it that weren't readily and effectively resolved by their all-star support team, this is the ultimate plug and play solution to our security woes and requires almost no maintenance or oversight aside from occasional updates. Cons If I had one complaint it would be the learning curve on some aspects can be a little overwhelming, but this is mostly due to the verbosity of the features. In particular the alerts setup took a while because of the unique syntax for file changes, but again the support team was able to guide us through this. Alternatives considered [OneDrive](https://www.capterra.com/p/161304/OneDrive/) Reason for choosing Teramind I don't remember the name of the software it was 6 years ago. The quality of video was honestly pathetic, even highly compressed at a low framerate teramind had better video output, not to mention the complete lack of comparable features and the fact it was ONLY cloud AND cost more. Review Source SD Stan D. HR Director Wholesale Used the software for: 1-2 years ### "Great tool for employers to use!" July 22, 2026 5.0 Great experience overall, easy customer service to deal with. The dashboard is easy to navigate and provides the end user with a lot of information on the employees who are being tracked. Pros Allows for me to have a great overview of how productive my employees are and what they are spending the majority of their days working on/doing Cons The Instant Message feature was better on the old dashboard vs the new dashboard that's in place now Review Source VR Verified Reviewer Accounting Construction Used the software for: I used a free trial ### "Teramind honest review" October 19, 2023 2.0 Pros Lots of features, security features, screen recording Cons Bad UI, not flexible, bad customer support, lots of features I don't need etc. Alternatives considered [Insightful](https://www.capterra.com/p/142813/Insightful/) Switched from [Insightful](https://www.capterra.com/p/142813/Insightful/) Because Insightufl gave me more value Review Source BL Bruno L. Senior Software analyst Banking Used the software for: 6-12 months ### "Excellent survaillance tool" July 22, 2026 5.0 The system is easy to use, easy to configure. Support is always available when we run into problems. Pros It's easy to use, configuration is simple yet effective software for survaillance purposes. The recording allows our security team to quickly validate employees behaviors. Cons Some feature (Omni / Insight) are only available to the admin users. Those feature would be helpful to our security team. It's also not possible to export a report from those pages that could be share with our security team that would list the names of the employee, the event type, the duration, and time stamp of the event Review Source EK Esty K. Secretary Real Estate Used the software for: 2+ years ### "Great productivity booster" February 7, 2025 5.0 Pros You can select invisible installation or visible, depending on your needs. You can see the employees' screens in real time. Cons It's pretty expensive, and for more monitoring options you have to pay even more. Alternatives considered [KeepActive](https://www.capterra.com/p/172028/Employee-Monitoring-Software-and-Time-Tracking-Solution/) Reason for choosing Teramind For the real time screen viewing that teramind has Review Source RB Rony B. Accounts Manager Information Technology and Services Used the software for: 2+ years ### "Unmatched Employee Monitoring Software" June 23, 2023 5.0 My overall experience with Teramind has been highly positive. The platform's robust employee monitoring capabilities have provided valuable insights into our team's activities. The ability to track and analyze user behavior has enhanced productivity and security within our organization. The customizable alerts and automated actions have streamlined our workflow and ensured policy compliance. While there were some areas for improvement, such as the learning curve and occasional performance lags, Teramind has proven to be an essential tool for effective employee monitoring. It has empowered us to make informed decisions and maintain a secure work environment. Pros Teramind impressed me with its standout features that revolutionized our employee monitoring experience. The powerful monitoring capabilities provided real-time insights into employee activities, helping us enhance productivity and security. The ability to track and analyze user behavior allowed us to identify potential risks and mitigate them proactively. The customizable alerts and automated actions streamlined our workflow, ensuring prompt response to any policy violations. The comprehensive reporting and analytics provided valuable data for optimizing processes and making informed decisions. Teramind has become an indispensable tool for efficient and secure employee monitoring. Cons While Teramind offers robust employee monitoring capabilities, there were a few areas that left room for improvement. One drawback was the complexity of the platform, which required a learning curve to fully utilize its features. The interface, while functional, could benefit from a more modern and user-friendly design. The pricing structure felt a bit on the higher side compared to some alternatives. Additionally, the system occasionally experienced performance lags, impacting real-time monitoring. Despite these limitations, Teramind remains a powerful employee monitoring solution with valuable features, but it could benefit from addressing these areas for enhancement. Alternatives considered [Time Doctor](https://www.capterra.com/p/129984/Time-Doctor/)[DeskTime](https://www.capterra.com/p/168660/DeskTime/) Reason for choosing Teramind After thorough evaluation of alternative products, I ultimately chose Teramind for its unmatched employee monitoring capabilities. Its robust features and comprehensive insights surpassed other options. The ability to track user behavior, customizable alerts, and automated actions set Teramind apart, ensuring a secure work environment. The intuitive interface and powerful reporting tools provided a seamless monitoring experience. While alternatives had their merits, Teramind's comprehensive feature set and advanced monitoring capabilities made it the clear choice for effective employee management. Review Source TD Todd D. IT Director Civil Engineering Used the software for: 1-2 years ### "An awesome solution for monitoring behavior and productivity" January 31, 2023 5.0 Teramind is an excellent product that enables us to keep close tabs on user activity and prevent data exfiltration. It is easy to install and administer and as powerful as it is, it is very easy to administer. A very well written program! Pros The product is very powerful yet is very easy to administer. I really like the fact that it can be used surreptitiously to monitor behavior, but also used to monitor user productivity. Cons This product is not the least expensive option, however, when you factor in all the features it provides, it is worth it. Alternatives considered [Veriato Workforce Behavior Analytics](https://www.capterra.com/p/161116/Veriato/) Reason for choosing Teramind Teramind checked all the boxes for us and was more robust and easier to administer. Because they offer three different tiers (Starter, UAM, DLP and Enterprise), it allowed us to select just what we needed, which in our particular case was UAM. Review Source IW Iris W. File Review Manager Real Estate Used the software for: Less than 6 months ### "Terrific Time Tracker" March 31, 2020 4.0 Overall, its great and it works for what it was implemented for. It accurately tracks hours and it is both app and web based so you can use it wherever you go. Pros This app definitely tracks time as long as you stay active. It works and is especially helpful during the shelter in place order we are all experiencing. Its easy to use and can work for employees and independent contractors alike. A great tool, most ideal for small business owners. Cons It will time out and try to reconnect for no apparent reason. It requires you to shut down the program and could require program repair to fully correct. It does not track what programs you are using which would be nice (possibly a upgraded account feature?) This would be helpful to report to the company tracking the hours. Switched from [Paychex](https://www.capterra.com/p/119841/Paychex-Flex/) This was a temporary switch as we are unable to clock in at our usual office locations. Review Source Response from Teramind March 12, 2021 Hi Iris, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. We encourage you to work with our support staff to assist in troubleshooting any issues you may experience with connection issues. Teramind can easily record which applications are being used as well as generate reports based on usage. On the top right-hand side of the dashboard you will find a Tour Guide, which should help in using the Teramind solution to its fullest and provide guidance for you in this area. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team VR Verified Reviewer Manager Professional Training & Coaching Used the software for: 6-12 months ### "Strong Data, Some Apple Issues" April 23, 2026 5.0 Overall, the platform is relatively easy to use and provides valuable insight into employee productivity. There is a bit of a learning curve when first getting started, but it becomes more manageable over time. However, we experienced compatibility issues with Apple products and often needed IT support to troubleshoot, especially after system updates. Pros Time Tracking, Reporting, ability to remote in to view live feed of employees working. Able to control screen if necessary Cons The price was a little high, i can understand the value especially for companies with all remote users but the $25 per user per month was a little painful for our small company Review Source JBG Jay Bee G. InfoSec Engineer Outsourcing/Offshoring Used the software for: 1-2 years ### "Teramind review" June 9, 2025 5.0 Love it all and open for additional features. Knowledge based and training is a bang as well. Support is available 24X7 and very accommodating. Pros Interface and feature request. Support customize config I can't list all but there some minor features that need to be added. Cons only conflict with some filtering solutions and screenshot artefacts. Maybe some updates in the computer with last login user. Review Source VR Verified Reviewer Manager Cloud Service Information Technology and Services Used the software for: 1-2 years ### "Cloud employee manage men tool" November 15, 2022 4.0 over all we are satisfied with product looking forward to have integration feature for this product like SSO and AD Pros It records user activity very effectively and give alerts as per policies set Cons cloud module cannot be integrated with any took or with AD Review Source VR Verified Reviewer Human Resources Specialist Banking Used the software for: 2+ years ### "Monitor Your Team to Success" October 28, 2018 5.0 Pros Teramind has been of great help to some of our sub-departments. Tracking and monitoring employee activity has never been easier. With our busy schedules and constant distractions, it is important to keep track of progress and how things are going with every one on the team. Teramind also provides extensive user behavior analytics, which is another great feature we periodically use. Cons Not many negative things I can say about Teramind at this point. Make sure to use a good connection. Review Source Response from Teramind March 12, 2021 Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. Please keep an eye out for new feature and improvements, as we work hard towards providing an even better user experience!! - The Teramind Team Livio B. IT Telecommunications Used the software for: 1-2 years ### "Great product" November 22, 2022 5.0 Pros Teramind is helping us tremendously to measure employee time efficiency and effectiveness. Cons Sometimes the recording agent slows computers down. Review Source KB Kim B. Information Services Manager Oil & Energy Used the software for: 1-2 years ### "Excellent Customer Service" February 21, 2020 5.0 Overall, i love the product, but it is pricey Pros The software gives me a peek into the day of a user that needs monitoring Cons It is a little clunky, A little hard to navigate through. Reason for choosing Teramind I chose Teramind because it seemed to give me exactly what i needed on quick order. I had a user that was performing unethical acts on his computer and Teramind allowed me to pinpoint exactly when and how it was happening. Review Source Response from Teramind March 12, 2021 Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. The Teramind solution can be a bit overwhelming, as we do offer a wide-array of solutions under one roof. On the top right-hand side of the dashboard you will find a Tour Guide, which should help in using and the Teramind solution to its fullest as well as any navigation issues you may run into. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team YS YURI S. Head Of Operations Outsourcing/Offshoring Used the software for: 6-12 months ### "Powerful Employee Monitoring Tool!" December 16, 2019 5.0 All good so far, except the issue that it keeps getting disconnected and I think the system really requires a fast and stable internet connection so everything that's being captured from your PC is uploaded in real-time. Pros I like it when it records videos of the screen activities of our remote employees. It just gives us more peace of mind about what they are all doing throughout the day at work. Cons What I don't really like about it is just it constantly gets disconnected. Maybe cause of the bandwidth issues as the system captures videos of all your screen activities, so it would constantly reboot and all just to make sure all recorded videos are uploaded on the server. Review Source Response from Teramind March 12, 2021 Hi Yuri, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. We encourage you to work with our support staff to assist in troubleshooting any issues you may experience with connection problems. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team rF raizy F. account manager Management Consulting Used the software for: 2+ years ### "Top service" December 12, 2022 5.0 Pros Service is great Cons nothing ,did not have any problems since I started using it. Review Source VR Verified Reviewer Deputy Manager IT Information Technology and Services Used the software for: Less than 6 months ### "For Employee Monitoring" June 16, 2020 3.0 We planned to monitor work from home users as we started due to COVID 19 but we used only it for a month and the customer service is the worst part of the product and there is no guidance available for the same. they will just send you the link on how to do it.I am using different software now at the cheaper cost which is fulfilling my need. Pros Auto calculation of productivity on the basis of classification of the software was good. Cons but in some antivirus, it is detected as the virus and also with that, there are issues in deleting and adding the system deleting the system even you removed the software from the system but cannot re-add it and there is a lot of manual work in order to check the productivity and you cannot see the login log out time properly as the customization of reports is not possible. Review Source EB Elie B. CEO Printing Used the software for: 2+ years ### "Great service great system" April 19, 2018 5.0 Pros We've been with Teramind for over 4 years and have seen significant improvements. We are happy to have invested in this platform. Cons Nothing I would say negative about it. Just looking forward to seeing a slightly faster method for installing it on our workstations. Review Source Response from Teramind May 22, 2018 Hi Elie - Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. Teramind can be deployed remotely using our MSI installer in conjunction with group policy like Active Directory. This method is quite fast and convenient. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team KM Kerri M. Account Manager Real Estate Used the software for: 2+ years ### "Very Satisfied User" December 2, 2022 5.0 really great experience using teramind. would recommend Pros If you have employees that work remotely and you want to track their work this is the right thing for you Cons this is really a great software. you can view your employees live screen which is the best feature of all Review Source Charles S. IT Manager Insurance Used the software for: Less than 6 months ### "Amazing product, easy to use for monitoring." April 19, 2018 5.0 We were able to find out why some employees were not as productive. Pros Super easy to use, the file and keyword alerts are very helpful. It also has a real-time preview in the dashboard. Cons The only thing for my manager did not like was the price. She was wanting just 2 users and the smallest option was 5 users. Review Source Response from Teramind May 22, 2018 Hi Charles, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. The Cloud solution is offered both as a monthly or annual subscription. Annual subscriptions save you 2 months out of the year. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team ALC Ana Laura C. Dir Comercial Computer Software Used the software for: 1-2 years ### "Teramind Review from a regular user" December 3, 2022 5.0 We could increase productiviy of employees by analyzing wich day of the week and also the better hour to produce better work for each role, also we identified the least productive days and the kind of apps to block in order to stablish better policies Pros That has a lot and detailed information about the activity of the equipment and always is accurate Cons Sometimes if you do not configure it properly could be invasive for user privacy Review Source VR Verified Reviewer Graphic Designer & Computer Networking Graphic Design Used the software for: I used a free trial ### "Amazing experience" July 8, 2018 4.0 Easy to monitor employees in an organistaion, easy to identify possible threats and also safeguards employees' and organisation's information Pros Easy to identify and monitor possible threats. Teramind is useful in monitoring employees efficiency at work. Its security features are useful in providing real time access to users activities by providing alerts and warnings thus ensuring a firm operates smoothly. Cons Requires sufficient knowledge to use this software incase its features are updated. Quite challenging when setting up this software. Review Source Response from Teramind March 12, 2021 Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. The Teramind solution can be a bit overwhelming, as we do offer a wide-array of solutions under one roof. On the top right-hand side of the dashboard you will find a Tour Guide, which should help in using the Teramind solution to its fullest. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team VR Verified Reviewer Managing Attorney Law Practice Used the software for: I used a free trial ### "Solid software " December 3, 2020 5.0 Positive. This software is a little pricy, but feature rich. We went elsewhere ultimately. Pros I thought that the feature set was really robust and it had a cool interface. This was one of my first experiences with this kind of software and it was enjoyable. Cons The interface is a bit overwhelming in terms of the number of features. I was looking for software that could integrate with payroll and I don't believe it had this. Review Source Response from Teramind March 12, 2021 Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. The Teramind solution can be a bit overwhelming, as we do offer a wide-array of solutions under one roof. On the top right-hand side of the dashboard you will find a Tour Guide, which should help in using the Teramind solution to its fullest. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team CF Chris F. CTO Used the software for: 6-12 months ### "Easy to install and use. " April 19, 2018 4.0 It provides a good general view of productivity levels. Pros We like the dashboard features and the productivity metric features. We like the segregation of the different metrics you can watch so you can easily find what you're looking for. The alerts also seem to be well set up out of the box. Cons Problems seem to happen a lot, which we understand about software, but every time we bring to the attention of support, we get "we're aware of this and working on it"... Well, why aren't we getting notified about the issues when they happen, and why do they take so long to fix? Review Source Response from Teramind May 22, 2018 Hi Chris - Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. Given that we do quite a bit of monitoring, and the fact that no two environments are identical, minor tweaks maybe necessary to allow Teramind to do its job. So while they are not considered bugs with our software, they are fixes that can be passed along to those with non-traditional environments. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.