# Teramind Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Teramind the right Data Loss Prevention solution for you? Explore 95 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/172645/Teramind/reviews --- Teramind 4.7 (95) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 14th, 2026 # Reviews of Teramind Ease of use 4.5 Customer Service 4.5 ## Pros and Cons in Reviews SS Sweta S Human Strategy CoordinatorEducation Management, 51 - 200 employeesUsed the software for: 1-2 years. “The platform has been valuable in helping our company and employees grow by allowing us to effectively track progress, improve consistency and enhance overall productivity.“ November 14, 2025 EK Esty K SecretaryReal Estate, 11 - 50 employeesUsed the software for: More than 2 years. “It's pretty expensive, and for more monitoring options you have to pay even more.“ February 7, 2025 KS Konrad S Systems AdministratorEntertainment, 51 - 200 employeesUsed the software for: More than 2 years. “Our industry has many peculiar security requirements Teramind meets them all perfectly and we've been able to leverage it's alerts to fulfill other requirements we didn't even know it could help with.“ April 24, 2026 DJ Dattatray J Director - Information TechnologyMarketing and Advertising, 51 - 200 employeesUsed the software for: Less than 6 months. “I purchased the licenses mainly for its video recording feature but since last one month, I am not able to view old recordings.“ June 21, 2022 LF Luis F General ManagerInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years. “Teramind has been a great tool for improving visibility and security across our customers workforce.“ April 24, 2026 ML Miri L SecretaryReal Estate, 11 - 50 employeesUsed the software for: 1-2 years. “The only thing with most of these software is that once the computer disconnects from the internet you lose control.“ June 22, 2022 SP Shannon P Manager of HRIS and APOil & Energy, 51 - 200 employeesUsed the software for: More than 2 years. “It is great when the emails alert you to a rule that is setup or to quickly look at what an employee is working on.“ February 12, 2025 Vanessa W Operational FinanceConstruction, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “The only thing I do not like this tool is that when I try to log in, it is a bit slow the procedure, as it tries to recover my password and has complicated functions for beginners.“ October 1, 2021 ## Showing most helpful reviews Showing 1-25 of 95 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Vanessa W. Operational Finance Construction Used the software for: 1-2 years ### "Easy navigation and simplicity" October 1, 2021 5.0 This tool has served me a lot at work, since it has allowed me to monitor all employees and verify all the work they do. In addition, it contains a very intuitive and powerful interface. It also has excellent functions that make it very professional. Pros Teramid seems an excellent tool, since its functionality is effective and very fluid, I like it because it allows me to monitor remotely and has the ability to record videos easily. Cons The only thing I do not like this tool is that when I try to log in, it is a bit slow the procedure, as it tries to recover my password and has complicated functions for beginners. Review Source IW Iris W. File Review Manager Real Estate Used the software for: Less than 6 months ### "Terrific Time Tracker" March 31, 2020 4.0 Overall, its great and it works for what it was implemented for. It accurately tracks hours and it is both app and web based so you can use it wherever you go. Pros This app definitely tracks time as long as you stay active. It works and is especially helpful during the shelter in place order we are all experiencing. Its easy to use and can work for employees and independent contractors alike. A great tool, most ideal for small business owners. Cons It will time out and try to reconnect for no apparent reason. It requires you to shut down the program and could require program repair to fully correct. It does not track what programs you are using which would be nice (possibly a upgraded account feature?) This would be helpful to report to the company tracking the hours. Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) This was a temporary switch as we are unable to clock in at our usual office locations. Review Source Response from Teramind March 12, 2021 Hi Iris, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. We encourage you to work with our support staff to assist in troubleshooting any issues you may experience with connection issues. Teramind can easily record which applications are being used as well as generate reports based on usage. On the top right-hand side of the dashboard you will find a Tour Guide, which should help in using the Teramind solution to its fullest and provide guidance for you in this area. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team VR Verified Reviewer Accounting Construction Used the software for: I used a free trial ### "Teramind honest review" October 19, 2023 2.0 Pros Lots of features, security features, screen recording Cons Bad UI, not flexible, bad customer support, lots of features I don't need etc. Alternatives considered [Insightful](https://www.capterra.com/p/142813/Workpuls/) Switched from [Insightful](https://www.capterra.com/p/142813/Workpuls/) Because Insightufl gave me more value Review Source MB Muhammad B. Sr. Network Engineer Information Technology and Services Used the software for: I used a free trial ### "very good services" November 5, 2021 5.0 very good services Pros screen recording, web n apps monitoring, system logs Cons time doctor has not feature of hiding log out access from clients, so clients log out time doctor according to their will which is not good technique for monitoring tool. tera mind is providing these feature in their apps Reason for choosing Teramind time doctor has not feature of hiding log out access from clients, so clients log out time doctor according to their will which is not good technique for monitoring tool. tera mind is providing these feature in their apps Switched from [Time Doctor](https://www.capterra.com/p/129984/Time-Doctor/) time doctor has not feature of hiding log out access from clients, so clients log out time doctor according to their will which is not good technique for monitoring tool. tera mind is providing these feature in their apps Review Source ML Milena L. IT Manager Accounting Used the software for: 2+ years ### "Teramind review" May 11, 2021 5.0 This software has allowed us to save from a potential data breach and being able to catch people leaving who tried to take our IP. Very good software. A bit on the expensive side but worth every penny. Pros Easy to look at a glance at what is being monitored Functionality is easy to get around Has a great GUI. Cons It would be good to drill down to a specific time as opposed to date. It can take a few pages to get to a specific time in a day to check on something. Alternatives considered [ActivTrak](https://www.capterra.com/p/135366/ActivTrak/) Reason for choosing Teramind Functionality in is much better. Navigation in ActivTrak wasn't as easy. Review Source WS William S. Founder Marketing and Advertising Used the software for: Less than 6 months ### "Inept Support" October 16, 2020 3.0 The customer experience has been poor. Pros The platform seems to be the most advanced from what we have seen however we have not been able to use it fully or properly since it has not tracked time or tasks properly since day one. Cons Buyer beware. The platform is very advanced from the looks of it but since I have signed up 2 weeks ago, the system hasn't tracked time or tasks properly and after spending hours on remote sessions, chat and email support, the system is still not working and when I request additional support they have nor record of all of the tickets, meetings, etc. As a new customer, this experience has been horrible. Again the platform may be advanced but all that technology doesn't do any good if you can't use it and support can't support you. Alternatives considered [Time Doctor](https://www.capterra.com/p/129984/Time-Doctor/) Reason for choosing Teramind I thought this was a more advanced system however it is missing very basic features like being able to provide your client a simple time report of time worked during a specific period. You can't export or share reports. Switched from [Hubstaff](https://www.capterra.com/p/132376/Hubstaff/) video recording fearure Review Source Andrigo F. Support Analist Information Technology and Services Used the software for: 6-12 months ### "Teramind is your eyes on your company" July 2, 2019 5.0 is an amazing software and it has so much features than i can't even remember all of them. I've done a lot of tests with other solutions and i couldn't find any that satisfyed my needs, but Teramind do! Pros I think is the only solution that provied all the features that i searched in a solution like this. The best feature certainly is the video recording and live video streamming. I cannot find that feature in any other solution, and while it is available on Teramind, it provides even more that i was looking for, like remote control of the monitored machines and 6 months of video recording saved on cloud, for EACH monitored computer. Cons It is an expensive software. Even choosing the on-premise version (which should be the cheaper option), it costs a lot. I think they could lower the price, so they can sell more. Alternatives considered [Veriato Workforce Behavior Analytics](https://www.capterra.com/p/161116/Veriato/) Reason for choosing Teramind has a lot more features. Review Source Response from Teramind March 12, 2021 Hi Andrigo, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. Please keep an eye out for new feature and improvements, as we work hard towards providing an even better user experience! We thank you once again for your review and are working towards providing an even better user experience for our customers. Your feedback is appreciated! - The Teramind Team Rene H. Head IT Security Used the software for: 6-12 months ### "Its has been an amazing expericence and a winderfull software that does exactly what you want!" January 18, 2018 5.0 Security, Control, peace of mind. the ability to know all that is going in the organization Pros Very easy to use! friendly"! I love the layout and how its organized. it gives you real data! its has given us the proteccion that we need! Cons For the mac integration there are more funcitons to be added like the pc version! the downloading of the videos takes time and sometime there are issues. Review Source Response from Teramind February 20, 2018 Hi Rene, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. As for Mac Support, this has been released in beta with the core monitoring features unlocked. While it is not currently symmetrical to our Windows agent, we will be unlocking features periodically in the next 90 days till the agent stands par-to-par with the full Windows agent. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team Livio B. IT Telecommunications Used the software for: 1-2 years ### "Great product" November 22, 2022 5.0 Pros is helping us tremendously to measure employee time efficiency and effectiveness. Cons Sometimes the recording agent slows computers down. Review Source Will C. LeaseFetcher Founder and Managing Director Automotive Used the software for: Less than 6 months ### "Limited usability for Mac users" January 2, 2018 3.0 Great idea for tracking staff productivity Pros The interface looks very good and the level of detail you can get access to makes this a great bit of software for tracking staff. The ability to view a users system live is a great tool. I loved the idea of email tracking Cons I was very excited about the email tracking but after testing this out multiple times and contacting support turns out they don't support multiple features like this on a mac Mac not supported Network monitoring Emails File Transfers Behavior Rules Didn't see one mention of this on their website so wasted 1 hour setting this up. Review Source Response from Teramind January 4, 2018 Hi Will, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. As for Mac Support, this has been released in beta with the core monitoring features unlocked. While it is not currently symmetrical to our Windows agent, we will be unlocking features periodically in the next 90 days till the agent stands par-to-par with the full Windows agent. We thank you once again for your review and are always working towards providing an even better user experience for our customers. Thank you Team Teramind SP Shannon P. Manager of HRIS and AP Oil & Energy Used the software for: 2+ years ### "Teramind can be great. " February 12, 2025 4.0 It is great when the emails alert you to a rule that is setup or to quickly look at what an employee is working on. Pros It works well when it is working. We have an issue that makes it go down often and it is a pain to look at things when it lapses. Cons The lapses when the software goes down makes it hard to use consistently. Review Source JC Jason C. Managing Director Computer Software Used the software for: 2+ years ### "Extremely powerful software that has proven itself time and time again within our company. " February 15, 2018 5.0 The ability to secure our customers systems with ease. Increasing their productivity in excess of 30% and reducing their data breaches completely. Pros The functionality is superb. The ability to create custom scripts per employee has made security and data protection much easier. The in depth reporting means we can issue regular management reports to our customers board of directors with ease. All information is available with a few clicks in a clean and clear dashboard. The quality of the development really shows. Cons On occasion it is unable to show some of the data for a few hours / day. It doesn't always happen, but when it does it a bit annoying. It doesn't cause too many problems as the same data is shown in different formats so there is always a work around. Review Source Response from Teramind February 20, 2018 Hi Clark, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. We encourage you to work with our support staff to assist in troubleshooting any issues you may experience with our software. Most of the time, this is not a fault of the software. Rather a result of the environment. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team KB Kim B. Information Services Manager Oil & Energy Used the software for: 1-2 years ### "Excellent Customer Service" February 21, 2020 5.0 Overall, i love the product, but it is pricey Pros The software gives me a peek into the day of a user that needs monitoring Cons It is a little clunky, A little hard to navigate through. Reason for choosing Teramind I chose because it seemed to give me exactly what i needed on quick order. I had a user that was performing unethical acts on his computer and Teramind allowed me to pinpoint exactly when and how it was happening. Review Source Response from Teramind March 12, 2021 Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. The Teramind solution can be a bit overwhelming, as we do offer a wide-array of solutions under one roof. On the top right-hand side of the dashboard you will find a Tour Guide, which should help in using and the Teramind solution to its fullest as well as any navigation issues you may run into. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team ML Miri L. Secretary Real Estate Used the software for: 1-2 years ### "Monitoring review" June 22, 2022 5.0 Pros That it has live viewing of the employees screens, and not only screenshots. Cons I don't know of any cons for this. The only thing with most of these software is that once the computer disconnects from the internet you lose control. Review Source JP July P. secretary Real Estate Used the software for: 2+ years ### "best for monitoring and training" January 11, 2023 5.0 Pros This software has the option of live viewing and that helps training new employees. It has keystroke tracking to see every click. Cons The price! It's pretty expensive, the yearly fee for 5 licenses. Review Source EB Elie B. CEO Printing Used the software for: 2+ years ### "Great service great system" April 19, 2018 5.0 Pros We've been with for over 4 years and have seen significant improvements. We are happy to have invested in this platform. Cons Nothing I would say negative about it. Just looking forward to seeing a slightly faster method for installing it on our workstations. Review Source Response from Teramind May 22, 2018 Hi Elie - Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. Teramind can be deployed remotely using our MSI installer in conjunction with group policy like Active Directory. This method is quite fast and convenient. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team KM Kerri M. Account Manager Real Estate Used the software for: 2+ years ### "Very Satisfied User" December 2, 2022 5.0 really great experience using . would recommend Pros If you have employees that work remotely and you want to track their work this is the right thing for you Cons this is really a great software. you can view your employees live screen which is the best feature of all Review Source Charles S. IT Manager Insurance Used the software for: Less than 6 months ### "Amazing product, easy to use for monitoring." April 19, 2018 5.0 We were able to find out why some employees were not as productive. Pros Super easy to use, the file and keyword alerts are very helpful. It also has a real-time preview in the dashboard. Cons The only thing for my manager did not like was the price. She was wanting just 2 users and the smallest option was 5 users. Review Source Response from Teramind May 22, 2018 Hi Charles, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. The Cloud solution is offered both as a monthly or annual subscription. Annual subscriptions save you 2 months out of the year. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team BM Ben M. IT Technician Information Technology and Services Used the software for: Less than 6 months ### "Easy to use, the data you need. Bit expensive though and support is not as good as it should be." July 27, 2017 4.0 Got the data I needed, the simple installation & configuration were a joy, and the hidden running of the software worked perfectly, which was very impressive considering the amount of data it was gathering in the background. The user didn't notice it at all, which is critical to a secret monitoring product. Pros Very easy to use, though a little fiddly to get working (need to pinhole firewall and add AV exclusions in my case). Installation itself is dead simple, but getting it to report needs those aforementioned, at least in my case. The data that it gathers and the reports that you can get are excellent, management is easy. Very difficult to find software that does PC monitoring and gives you the data you need in an easily accessible way with minimal, simple configuration. Best option I have found, certainly. Cons A bit expensive for the sort of deployment they are thinking of (permanent, corporate). Acceptable for my uses though, which are probably more common (temporary, individual). The support is also a bit lacking - chat/email only and can be slow or needing multiple prompts for communication. I also don't like how if there is an outage of reporting it doesn't seem to be possible to get logs from the software that would indicate the reason why. I have asked and received no response from their support staff, which was irritating. Review Source Response from Teramind March 15, 2021 Hi Ben, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. Please keep an eye out for new feature and improvements, as we work hard towards providing an even better user experience! - The Teramind Team PL Perry L. Account Manager Real Estate Used the software for: 2+ years ### "Satisfied user" December 12, 2022 5.0 Pros You can track your employees work and progress Cons It's really a great software. I would recommend it. Review Source MI Mena I. Security Automotive Used the software for: Less than 6 months ### "Great program, buggy software" February 16, 2018 4.0 Peace of mind and stability. Pros I love the functionality of the overall program. It offers me peace of mind in the sense that I can know what is going on and set triggers for potential issues and threats. Cons Very slow to load. Sometimes, it does not pull up the live feed and I have to double check that the software has not been discovered. Also, It does not recognize the email platform we use so we are in the dark about that. That is a very big deal. Review Source Response from Teramind February 20, 2018 Hi Mena, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. Dependent on your environment, you may need to make some adjustments in the Monitoring Settings for an optimal user experience. Please fell free to work with our support staff to reduce/eliminate any lag you may be experiencing. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team VR Verified Reviewer IT Coordinator Construction Used the software for: Less than 6 months ### "System is a little too complex, but that is due to the amount of features it includes. " April 12, 2018 5.0 Remote management of offshore computers Pros Ability to view multiple computers at once, and have remote access. The labelling of activities within the system, allows for easy sorting. Cons Complexity, I feel that alot of the information is duplicative on many pages. It would be best to try and centralize all the computers to one page and filter from there. Review Source Response from Teramind May 22, 2018 Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. The Teramind solution can be a bit overwhelming, as we do offer a wide-array of solutions under one roof. On the top right-hand side of the dashboard you will find a Tour Guide, which should help in using the Teramind solution to its fullest. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team PB Preston B. Support Technician Used the software for: 6-12 months ### "Teramind has give me the insight I need to track the trouble users" April 16, 2018 4.0 Pros I can see how productive my users are, and you can look for flags that can tip you off if they are going to quit or trying to steal sensitive data. Cons The initial setup was difficult because our anitvirus software kept on thinking it was a virus. so we eventually had to remove antivirus for it to work. Review Source Response from Teramind May 22, 2018 Hi Preston, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. Teramind is white-listed from most of the big players in the AV/FW world. For those who are currently unaware of the Teramind solution, simple exclusions may apply to allow the agent to properly communicate with the server. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team JD Jesse D. Managing Director Used the software for: Less than 6 months ### "We are happy extremely happy with the overall product and the Customer service is outstanding." February 16, 2018 4.0 Pros We like the ability to view staff productivity and performance, we not only utilise this internally but for our customers. The video capture feature is useful in our industry as we utilise this for forensic evidence. Cons The rules can be a bit of a hassle to setup, not having a clear guide on how these should be set up can delay the install process. Review Source Response from Teramind February 20, 2018 Hi Jesse, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. Teramind has a library of 250 templated policies you can use right out of the box. Fot your convenience we have split them up into multiple categories so you can easily pinpoint a policy of interest. As always, you can work directly with our sales team to get some additional pointers. We thank you once again for your review and are working towards providing an even better user experience for our customers. - The Teramind Team MG Mike G. VP IT Used the software for: Less than 6 months ### "Software does the job that is needed. User friendly and on point." May 8, 2017 4.0 Pros The things I like the most about this software are the screen shots and video of items that are being monitored. The tool is straightforward and easy to use. Setup is really quick. Default items to monitor are a big help. Cons The think I like the least is the Price. It would be nice if it was cheaper on a yearly basis. Then I would roll it out to the entire organization. Review Source Response from Teramind March 15, 2021 Hi Mike, Thanks for your review! We are glad to see you found value in Teramind's award winning UBA Solution. Please keep an eye out for new feature and improvements, as we work hard towards providing an even better user experience! - The Teramind Team ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.