# Page 2 | Time and Attendance Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Time and Attendance the right Time Tracking solution for you? Explore 60 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/172648/Advanced-Time-and-Attendance/reviews --- Time and Attendance 4.3 (60) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Time and Attendance ## Showing most helpful reviews Showing 26-50 of 60 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RA Rick A. ERP Planning Analyst Public Policy Used the software for: 2+ years ### "Hamilton Police, Ontario, Canada: Experience with Mitrefinch TMS" July 14, 2016 4.5 Pros Hamilton Police Service was looking for a product that encompassed Manager and Employee web self-service for scheduling and tracking attendance. The product also had to interact with our payroll (Oracle/PeopleSoft) and other necessary applications. Mitrefinch was chosen for its features and price point. This product was able to handle over 100 shift schedule rotations to accommodate our departments. Support has greatly improved in the last year as extra staff was added to the Canadian market. They have always been there in a timely fashion for the few urgent issues we have faced. The software runs in a standard Microsoft environment. No special software was required. All clients use Internet Explorer browser to access the application. Cons Documentation of the software is too many releases behind. The report writer is very capable but lacks features expected in today's reporting tools. However, it has never crashed and is very reliable. Review Source RJ Raif J. Business System Analyst IT Food Production Used the software for: 2+ years ### "Mitrefinch Review" May 24, 2019 5.0 Pros Browser portal is very user friendly. Flexible and customisable. Cons The Windows software is visual outdated and showing its age, although the majority of the functionality has been or is being ported over to the web based interface. Review Source MH Melissa H. HR Generalist Retail Used the software for: 2+ years ### "Not Great for TMS software" December 12, 2018 2.0 I would not recommend this product. Pros We use Mitrefinsh Time Management Software. It gets the job done through biometric clocks where all employees punch in. Cons The reporting features are terrible. If I need to run a report for myself in HR I always need assistance about which report to run and how to exactly do it. It is very confusing and the system has a hard time calculating hours worked for a certain time period. Review Source BC Barry C. IT Manager Food Production Used the software for: 2+ years ### "Mitrefinch" April 8, 2019 5.0 We have had a positive experience using Mitrefinch software. Where issues do arise we have found their support to be very helpful. Pros We use Mitrefinch Access Control, Time and Attendance and HR modules across three business locations. The software & access control hardware have proven to be very reliable over many years of use. Staff generally access the system via the web portal which provides an intuitive interface. Cons We have no real issues to report under the "cons" section. The software does what we need it to do. Review Source Maria F. Used the software for: 1-2 years ### "null" May 20, 2016 5.0 Review Source TZ Tina Z. Payroll Officer Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Happy Customer" December 5, 2016 4.0 Product is easy to use and fully intergrates with all modules. We have the data base open all day as it is quick easy access to employees personal details. Pros Easy to use and easy to fix if errors are made. Reporting is good if after CSV files and data easy to update and find. Use of template section is really good as well. Support are always quick and helpful. Being ablet to custom's fields etc is fantastic. Cons Could still be developed further and if the graphs was developed further would be really good. Looking forward to the Dashboard version of the HR Database to come out as this will be better viewing. Sometimes the links between fields in TMS and HR do not work and have to double enter data. Review Source Ella B. Manager Information Technology and Services Used the software for: Less than 6 months ### "SO FAR I LOVE IT" October 23, 2018 4.0 Pros Things could be redone to my organization needs - Reports could be planned perfectly Cons However A few UK highlights can't be changed or excluded. Framework can be extremely unbending and rigid. Some major reporting features are excessively mind boggling for most clients, making it impossible to make and keep up. Review Source CK Carol K. HR Director Used the software for: 2+ years ### "Mitrefinch Ongoing Service" May 12, 2016 3.5 Pros The software is fairly intuitive and easy to use. There is minimal training required for employees to use the clock. Cons Until we were paired with our customer service rep, it was difficult to obtain help and assistance when we needed it. Review Source SG Stephen G. Director of Technological Operations Used the software for: ### "Great product and service" January 12, 2016 5.0 There are many pro's to the product that Advanced System have offered our company. The first being a custom tailored solution to a time capture issue in our industry. We have always had to have our employees hand write their times on cards and the managers would have to manually calculate their time worked in 5 minute increments. Now our employees clock in using their finger and the software captures and calculates time worked. The other top highlight of their product is the ability to hold information in a database setting. Not only does the software capture time, but we are able to store valuable employee information and produce reports that our of great value to our team. The software development team has been outstanding to work with. They have never said 'no' to anything that we have requested. The commitment to making our company satisfied has been a priority since day one. Review Source CH Caroline H. Manager Information Technology Used the software for: Less than 6 months ### "Time and Attendance System" December 5, 2016 5.0 The product is very customisable which I believe will suit many organisations. However, as with such time and attendance systems, Higher Manager support and HR policies are critical to the successful implementation. This is the most difficult system I have had to implement not because of the complexity of the software itself, but the resistance from the staff. Pros Customisable and good support (yay to your support staff!) Cons Complex. May be difficult to support in-house unless you have good, technical IT staff. Providing integration to other Payroll Systems will be useful. Review Source LM Lori M. Payroll Manager Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Very easy to use software and great customer service" May 20, 2016 4.5 Pros The customer support is very good. The product can be easily customized to our business needs. Cons The back end setup can be very complex at times depending what needs to be done Review Source SG Sherry G. Payroll Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Helpful, as usual." July 8, 2016 4.0 Pros The day-to-day use of the product is user-friendly and there's no hassle getting support when you need it. Cons When setting up reports or permanent changes, it's not so user-friendly. Have to contact support. Review Source KM Kaysey M. HR Coordinator Philanthropy Used the software for: 6-12 months ### "Great Customer Support!" May 27, 2016 4.0 Pros I like that the system is able to capture exactly what we need in our reports. There are also standard reports that have already been created that are also very useful. I also like how intuitive the system is. I would say it is pretty user friendly with the appropriate training. Cons The system can sometimes be slow and quirky. I don't like that some of the reports that have been created for us cannot run automatically because they are too large and instead we need to manually select the users in batches. Review Source GR Guy R. Manager Information Technology and Services Used the software for: 6-12 months ### "MITREFINCH - A full service" July 2, 2019 5.0 Excellent, very professional Pros I contracted Mitrefinch to Implement their software at a large manufacturer. Their consultants were very easy to work with, very supportive. Software is user friendly. Cons Can't think of anything. They basically provided everything in terms of the Project Implementation. Review Source DS Donna S. Payroll Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Mitrefinch Support" May 12, 2016 5.0 Pros This software brings all the HR info to one place with no need to do paper trails. Cons I don't have any complaints. This program is a very logical program and easy to use. Review Source MR Marianne R. Payroll Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Software Support" May 31, 2016 4.5 Pros Ease of use and very knowledgeable support staff. Very quick to reply to inquiries or concerns. Cons Server can be a bit slow sometimes. not much other than that though. Review Source LN Laurie N. Payroll Manager Management Consulting Used the software for: 2+ years ### "Overall thoughts about TMS" September 27, 2016 5.0 Pros User friendly and efficient support when I need it. Cons Nothing. . works great for our needs. Sometimes it needs rebooting, but at least nothing has been lost. . Review Source tY tom Y. HR Officer Retail Used the software for: 6-12 months ### "T&T Supermarket" May 31, 2016 4.0 Pros The user interface was pretty intuitive, so it's relatively easy to learn. The support is very good, with Larry Walsh being able to answer most of my inquiries. The instances where he could not, he would look for help from others and get back to me in a timely fashion. Cons There are some idiosyncracies that are kind of odd. There's no training material that actually describes process flows and how data flows from one area to another. Review Source GD Geraldine D. HR & Training Manager Used the software for: ### "One Very Happy & Satisfied Customer" January 13, 2016 5.0 DLR Leisure have been using TMS over 4 sites since January 2012. TMS has made everything more efficient and less time consuming. TMS allows the easy transfer of employee data to our payroll system, which now sees payroll only taking 3 hours to process, as opposed to 2 days. Very Flexible System and it can be tailored to suit your business needs. The extensive reporting capabilities of the system gives us access to attendance information and allows us to determine the reasons for absenteeism and the associated costs. Advance Systems Ireland have always delivered superior customer service which make them a pleasure to deal with. Want an excellent Employee Management System give Advance Systems a call, you won't be disappointed. Review Source AD Andriana D. HR Associate Retail Used the software for: 6-12 months ### "Mitrefinch Review" June 6, 2016 4.0 Pros Support is quick to respond any time there is an issue or if I need help generating a report. Cons A lot of manual work and adjustments, instead of being more automatic through formulas, etc. Don't fully trust the system and always have to set reminders to check that entitlements stayed the same from when I changed them. Review Source SB Sarah B. VP Operations Construction Used the software for: Less than 6 months ### "Mitre Finch" October 25, 2017 4.0 Pros Items were able to be customized to my company needs - Reports could be designed however we needed Cons Several UK features can't be changed or omitted. System can be very rigid and inflexible. Some reporting features are too complex for most users to create and maintain. Review Source WS Winnie S. Financial Controller Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "TMS review" December 7, 2016 4.0 The overall performance of this product met out expectation Pros It provide accuracy time keeping and project costing. Time saving by uploading labour hours to payroll system without double manual handling on timesheets. Cons Initial set up cost is high Review Source KP Kevin P. Controller Used the software for: ### "Bruin Plastics' business relationship with Advanced Systems" January 12, 2016 5.0 Bruin Plastics is a small manufacturing company and started working with Advanced Systems in 2011. We utilize the payroll system for tracking hours worked by our employees. There are many other aspects of the system we do not utilize, however Bruin has only had great experiences with Advanced Systems. When we moved from XP to Windows 7, Advanced Systems helped get TMS working on the new platform and accomplished this in time to get the workforce paid on time. The support staff has helped out every time and they support the product. Review Source PT Patty T. Sr. Staff Accountant Used the software for: ### "Helpful & friendly staff, easy to navigate about" January 15, 2016 5.0 I use the product on a frequent basis. We went from approximately 40 staff to 200. Growth with the product was not an issue and getting around the system is fairly easy. If we wanted additional information to track, the staff was most helpful to add what we need in an timely manner. I email their support with any questions, most are minor but handled quickly, so I'm never held up on what I'm trying to do. Review Source LD Leo D. VP Operations, Owner Used the software for: ### "Advance Systems is simple, ease to use time tracking software with GREAT Customer Service" January 13, 2016 5.0 We have been using Advance Systems software for over 2 years. Our employees and managers have adopted the software and have found it quite easy to use. It has also made our payroll process more streamlined and reduced the time and energy to manage our employees. As a small business, every minute saved goes directly to the bottom line and we have saved many minutes over our 2+ years using Advanced Systems. Review Source Similar Products Featured