# Accept Mission Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Accept Mission the right Idea Management solution for you? Explore 33 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/172656/Accept-Mission/reviews

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Accept Mission

4.7 (33)

[View alternatives](https://www.capterra.com/p/172656/Accept-Mission/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Accept Mission

Ease of use

4.6

Customer Service

4.7

## Pros and Cons in Reviews

DM

Dirk M

Program ManagerUtilities, 501 - 1,000 employeesUsed the software for: 1-2 years.

“The software’s dashboard is intuitive and user-friendly, providing a clear overview of ongoing campaigns.“

March 13, 2024

MR

Marianne R

IT Servicedesk CoördinatorPharmaceuticals, 10,001+ employeesUsed the software for: Less than 6 months.

“There are some bugs in the software, which makes it more difficult to work with Accept Mission, because you never know if it's your own user behavior or the application itself.“

August 26, 2020

MD

Marlies D

Healthcare Environment ManagerHospital & Health Care, 51 - 200 employeesUsed the software for: More than 2 years.

“Easy to use, time-saving in setting up relevant innovation discussions, clear process and adjustable to your own needs.“

August 13, 2021

SC

Suzan C

BUDPharmaceuticals, 51 - 200 employeesUsed the software for: 6-12 months.

“Accept mission is easy to use and drives the enthusiasm and engagement within the teams.“

July 21, 2021

## Showing most helpful reviews

Showing 1-25 of 33 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Siem V.  
CEO  
Food Production  
Used the software for: 2+ years

### "Skip other tools, save time and move forward quickly"

February 29, 2024

5.0

Since today's rapidly evolving business landscape, being adept or die is the reality. As an entrepreneur leading a team of over 250, integrating Accept Mission's Idea & Innovation Management Software has been transformative. The dashboard provides real-time insights, fostering seamless collaboration among our diverse teams. Also its gamification feature, turns brainstorming and prioritizing into an engaging experience. By gamifying our innovation campaigns, it not only enhances productivity but also nurtures a culture of creativity and healthy competition. Moreover, the AI capabilities streamline idea funnel management, ensuring every suggestion receives proper attention.

Pros

This is probably the best tool for innovation on the market. We are very enthusiastic about: Campaign management. Funnel management Gamification and AI It generates ideas fast and simple.

Cons

Obviously my personal frustration, it took a while before I got everyone on board for using this tool or any other for that matter. Accept mission helps you out. But I still highly recommend using every step and tackling every cliché when it comes to build a strong foundation in your company when starting with a tool such as this one.

Review Source

jH

jessica H.  
EMEA strategic Program lead  
Marketing and Advertising  
Used the software for: I used a free trial

### "Easy to use innovation tool with an extensive feature package "

July 19, 2021

5.0

You actually do business with real people who are concerned about your objectives and results and want to make sure you are using and getting the most out of this tool.

Pros

The product is easy and fun to use. But don't get mistaken - the basic features are already extensive. Knowing that I can scale and really have a broader roll-out in the near future personalized to my needs, was the last push to use this product. Having a brainstorming session is one thing but have a really well-thought-through tool will definitely be a game-changer in setting up innovative projects within the organization.

Cons

I'm using the tool completely separate from the organizational tools. Easy plug-in were not yet available (but could be changed in the meantime).

Alternatives considered

[Ideawake](https://www.capterra.com/p/167267/Ideawake/)

Reason for choosing Accept Mission

lack of features and does not have a process for evaluating ideas.

Switched from

[Miro](https://www.capterra.com/p/128955/Miro/)

Miro has no easy user interface and takes too much time to explain it when you want to add a new team member to the project. Also, there is no room for tracking progress or creating follow-up steps. Highly needed if you want to make a project succeed in the organization.

Review Source

LB

Laura B.  
Administratiemedewerker  
Education Management  
Used the software for: 6-12 months

### "Encourages people to share their ideas"

April 16, 2026

5.0

Overall, my experience with Accept Mission was really inspiring. What I liked most is that it encourages employees to think creatively and actually share their ideas, instead of keeping them to themselves.

Pros

What I really like about Accept Mission at THUAS is that it creates an environment where people feel encouraged to speak up and share their ideas. It gives employees the feeling that their input actually matters, which is very motivating. I think that is one of the biggest strengths of the platform: it does not just focus on tasks or results, but also on involving people and making people feel heard. On top of that, the platform is modern and easy to use

Cons

One downside is that the platform can sometimes feel a bit overwhelming at first because there are many different elements and possibilities. Especially for new users, it may take some time to fully understand how everything works and how to get the most out of it. A slightly simpler onboarding or introduction could make the first experience smoother.

Review Source

MR

Marianne R.  
IT Servicedesk Coördinator  
Pharmaceuticals  
Used the software for: Less than 6 months

### "Accept Mission - ideation experiences"

August 26, 2020

3.0

Pros

We mostly used the Ideation tool, as it is a great way to collect ideas in Covid-times. As soon as you know the trick, setting up missions is really easy.

Cons

There are some bugs in the software, which makes it more difficult to work with Accept Mission, because you never know if it's your own user behavior or the application itself. E.g. in Ideation: you can only add one attachment to a briefing, and after adding it, you cannot see that you successfully added the attachment until Mission has started and you enter as an agent. So it could happen that you have a wrong document attached to a mission, without knowing it.

Review Source

RL

Richard L.  
Senior Expert Digitalization and Innovation  
Renewables & Environment  
Used the software for: 1-2 years

### "Intuitive, quickly implemented and great value innovation management tool"

February 14, 2024

5.0

Pros

The tool can be quickly set up and used, as it is saas running on Azure. You can evaluate the whole tool and all functions without any obligations during a free trial period, which made it super easy to quickly evaluate the solution and compare to others without having to go through any pre sales discussions first. Booking demos of the tool by Accept Mission was also super fast and easy. The tool is intuitive and there are enough tool tips to guide your through the tool. You have many customiziable options in the tool to make it fit your purpose and CI best. Great overview of all ideas in a dashboard or in kanban lanes, list view. Funnels can be used to sort ideas. Drag and drop of items to different status lanes make the workflow easy. The product is optimised on a regular basis and you get new features without any additional implementation needed due to the saas technology. Support by Accept Mission is outstanding! And feature requests from the customer are definitely considered in the back log of Accept Mission. The pricing is transparent and absolutely reasonable. Great value for the money. We are happy with the tool!

Cons

Perhaps more languages within the tool would be helpful. Eventhough we are fine with English. It would be great to have several recipients of admin notfications.

Review Source

DM

Dirk M.  
Program Manager  
Utilities  
Used the software for: 1-2 years

### "a powerful and fun tool"

March 13, 2024

5.0

Pros

Accept Mission’s “Idea & Innovation Management Software” is a powerful tool that seamlessly blends functionality and enjoyment, making it an essential asset for any forward-thinking organization. The software’s dashboard is intuitive and user-friendly, providing a clear overview of ongoing campaigns. The funnel management feature ensures that no idea is lost in the process, allowing us to focus on what truly matters. The gamification element adds an element of fun to the process, fostering a competitive yet collaborative environment that encourages participation and engagement. This unique approach to innovation management keeps the team motivated and eager to contribute. The AI component offers intelligent insights that guide our decision-making process, ensuring we’re always on the right track. It’s like having a personal innovation consultant at our fingertips. What truly sets Accept Mission apart is their attentiveness to the needs and wishes of their customers. They listen, they adapt, and they innovate, embodying a commitment to customer satisfaction. In our experience, the software has proven to be both powerful and enjoyable, a rare combination that reflects Accept Mission’s balanced approach to innovation management. In conclusion, Accept Mission’s software is not just a tool, but a partner in our quest for innovation.

Cons

The multitude of possibilities and options in the system can sometimes lead to choice overload. It’s worth taking a moment to really sit down and think about the right decisions.

Review Source

Alan Anthony C.  
SEO Content Marketing Strategist  
Marketing and Advertising  
Used the software for: 6-12 months

### "One of the best innovation platform out there"

July 20, 2021

5.0

Pros

Accept Mission has a really friendly user interface. In addition, the team behind it is so helpful whenever I have questions and problems.

Cons

Although the platform already has a lot of features, having a mind mapping feature in it would definitely help!

Review Source

VR

Verified Reviewer  
Commercial Lead Oncology  
Pharmaceuticals  
Used the software for: Less than 6 months

### "Implementation of Idea Management within the company"

December 6, 2021

5.0

Easy to use platform with highly supportive team behind it. Implementation is still ongoing and I am looking forward to seeing the first results of our Idea Generation campaigns.

Pros

Easy set-up, continuous support, adaptable to company needs (in certain ammounts)

Cons

Could be even more adaptable to individual company needs

Review Source

VR

Verified Reviewer  
Medical Advisor  
Pharmaceuticals  
Used the software for: 1-2 years

### "Accessible and user-friendly tool to collect ideas and insights from employees"

August 3, 2021

5.0

Great to see how Accept Mission boosts ideation within the business

Pros

Very easy to use and to implement. Great to see how a digital platform can be very interactive.

Cons

Integration within business processes is the key to success and requires time and recurring attention

Review Source

VR

Verified Reviewer  
SEO Content Marketing Strategist  
Marketing and Advertising  
Used the software for: 1-2 years

### "Simple and effective"

January 13, 2023

5.0

Pros

Accept Mission isn't just for ideation. It's useful overall for tracking innovation progress.

Cons

While it's simple and effective, the user interface could benefit from a little modernization.

Review Source

RB

Rick B.  
L&D consultant  
  
Used the software for: Less than 6 months

### "Awesome"

May 8, 2018

5.0

Pros

What I liked most, is being able to vent your ideas anonymously. This also enables the whole organization to be inspired by others.

Cons

A little difficult at first. But with a little help from support it was verry easy to use the tool. Really user friendly!

Review Source

DC

Diego C.  
Director  
Cosmetics  
Used the software for: 1-2 years

### "An innovation enhancing tool "

March 13, 2024

5.0

Using Accept Mission has been a positive experience overall. It has helped our team streamline idea management and project tracking, fostering a culture of innovation and accountability.

Pros

Accept Mission simplifies idea management and collaboration, making it easy for teams to track ideas and see them evolve into projects. Its dashboard efficiently displays idea progress and project outcomes, enhancing transparency and decision-making.

Cons

I see a small opportunity for improvement on some of their settings. It is also important to mention that the software is being constantly updated with more and improved features.

Reason for choosing Accept Mission

Accept Mission stands out among innovation management tools for its simplicity and effectiveness. Its ease of use and clear dashboard make it a practical choice for organizations looking to improve collaboration and track project outcomes efficiently.

Review Source

DK

Daniël K.  
Manager business control  
Education Management  
Used the software for: 6-12 months

### "Excellent solution to improve innovation in the organization"

January 20, 2020

5.0

Pros

We had a excellent experience using this platform! In our organization we were struggling with innovation and how to get better. We choosed for Accept Mission because it is very easy to use, the great design, the many options and last but not least because of the potention of this platform. Thanks to Accept Mission we generate many new ideas and some of them booked allready great results. Furtermore, Accept Mission brings great new updates and features and thats why this platform has so much potention. Almost each month they bring something new and I am very pleased with these updates. The customer care is also very responsive, knowledgeable and friendly. Most of the innovation platforms I know stops when the ideas are generated. What I especially like about Accept Mission that you can do many more things than coming up with new ideas. It is possible to make a project of the choosen idea, and work this idea out. Everybody in the organization can see that the idea is worked out and this motivate eachother to come up with new ideas!

Cons

The only thing I would like to recommend is to offer the platform in other languages. When I can use this platform in my native language I think more people in the organization could work with Accept Mission!

Review Source

DV

David V.  
Innovation & Business Excellence lead  
Pharmaceuticals  
Used the software for: 6-12 months

### "Accept Mission - implementation"

July 19, 2021

4.0

Accept Mission is helping us gather and funnel ideas across our organization in a transparant and straight forward manner.

Pros

Accept Mission is very versatile and easy to use

Cons

Due to its flexibility - it can take some time to pick the right workflow for the business need

Review Source

Response from Accept Mission

July 22, 2021

Thank you for your review! We are doing our best to continuous build new features or improvements so you as a user can easily work with it. Please let us know on the chat or with your customer succes manager what we can do te make it even better. We are interested in your ideas! keep up the good work! And again thanks for the review!

RI

Rogier I.  
Student  
Business Supplies and Equipment  
Used the software for: Less than 6 months

### "Great product with a lot of potential!"

September 7, 2021

5.0

great experience! Nice people, they help you through everything if there are any problems! Great for innovation within a company, the fact that we can work on ideas through a platform and than actually realize that idea is an amazing thing to do

Pros

The fact that you can make a random idea the groundwork of your next project. WHich helps brainstorming sessions go more efficient and faster.

Cons

A free version would be nice to find out if it suits peoples needs before actually considering it

Review Source

NL

Nathalie L.  
Sales Manager  
Pharmaceuticals  
Used the software for: 1-2 years

### "Great tool for setting up new projects and capture ideas from teams quickly"

July 20, 2021

4.0

Pros

Easy to deploy, great tool to get input from all members of the team. The fact that there are already multiple templates available helps to set up projects quickly.

Cons

Training is needed to make optimal use of the program. If (parts of) the tool would be (even more) intuitive, more people would start projects themselves.

Review Source

Response from Accept Mission

July 22, 2021

Thank you for your review! We are doing our best to continuous build new features or improvements so you as a user can easily work with it. Last month we published a couple of new courses on our academy. And I can tell you ther is a new wizard for setting up campaigns on the product roadmap! Thanks for pointing this out and we will deliver even better solutions!

PM

Pim M.  
Student  
Higher Education  
Used the software for: 1-2 years

### "Easy to use brainstorming"

January 21, 2020

5.0

Accept Mission benefits me in collaberating with people all over the world. Would definitely reccomend it!

Pros

The thing I like most about Accept Mission is being able to brainstorm with people in other places/timezones. I Just came back from studying abroad, so I use this tool to work on cool ideas with people from other continents.

Cons

My favorite Avatar was not in the application

Review Source

PS

Pepijn S.  
Founder  
  
Used the software for: Less than 6 months

### "Accept Mission has been a fun learning experience for our company."

May 3, 2018

5.0

Pros

Getting creative with the entire team is nearly impossible because getting them together in the same room can be quite the hassle. Accept Mission makes this really easy through an interactive gaming experience where you can get creative online. Pro's about this software: - The use of avatars is extremely well thought of, it really gets you into a 'gaming mode'. - Requires little to no experience in gaming whatsoever. - Get employees talking about stuff that matters. - Innovate through creative ideas that originate from the Accept Mission.

Cons

\- Wish there were more avatars! Would love to see as many well-known characters as possible, so everyone could really feel one with the game.

Review Source

SC

Suzan C.  
BUD  
Pharmaceuticals  
Used the software for: 6-12 months

### "Boosted teamwork"

July 21, 2021

5.0

Very positive, good training and support!

Pros

The software really helped us in implementing innovation. Accept mission is easy to use and drives the enthusiasm and engagement within the teams. Clear and easy to use system with nice overviews

Cons

Log-in, switching to single sign on was a huge improvement.

Review Source

EV

Eline V.  
Relatiebeheerder  
Accounting  
Used the software for: 1-2 years

### "Innovative"

February 14, 2018

5.0

Pros

Compared to a meeting, Accept Mission motivates you to take more time to think about your ideas. Since it's anonymous, you don't feel any restriction anymore to suggest whatever ideas come to mind. Furthermore, I liked the game and competition elements in Accept Mission. Trying to figure out who is behind the characters keeps the mission alive and playful, which motivates people to continue.

Cons

If you don't have feeling/experience with applications, it cost a little bit more time to find out how it's working.

Review Source

APP

Ana Paula P.  
Latam Director  
Facilities Services  
Used the software for: 6-12 months

### "Great tool for mature companies "

September 8, 2020

5.0

I am very happy with the tool, the customer service and with the company overall. They are always looking to improve taking into account the needs of their customers.

Pros

If you are looking to systematise and increase productivity in your innovation processes, this is the tool for you. It is not only user-friendly but also generates important data for other areas of the company and for decision-making.

Cons

I would love to see some "free spaces" to create mind maps

Review Source

JD

Jelmer D.  
Innovation Coordinator  
Government Administration  
Used the software for: 1-2 years

### "Great idea-generation tool for teams that work in remote offices"

August 10, 2021

5.0

Pros

Organize the brainstorm in multiple pre-defined stages over a period of days or weeks, participants collaboratie in their own time Select a character to brainstorm anonymous React on and qualify the ideas generated by others

Cons

Initially the system-language was only available in English, now Dutch is also available.

Review Source

RV

Roel V.  
Eigenaar  
Computer Software  
Used the software for: I used a free trial

### "Positieve accept mission review"

September 6, 2021

5.0

Een fijn product om innovatie mee te orginaseren door middel van het visualiseren en realiseren van ideeën.

Pros

Een gemakklijk in gebruik te nemen product. Helpt bij het visualiseren en managen van ideeën zodat deze gerealiseerd kunnen worden. De verschillende functionaliteiten zorgen er voor dat ideeën niet ideeën blijven maar dat deze geëvalueerd en daarna gerealiseerd kunnen worden.

Cons

Accept mission is nog niet zo lang op de markt en heeft daarom nog een bepaalde weg te gaan in het verbeteren van het gebruiksgemak. Sommige knoppen staan op andere plekken dan ik binnen andere applicaties gewend ben. Dit maak het in het begin wat lastiger om mee om te gaan, maar na een tijdje worden deze ook vanzelfsprekend en is het een fijn product om mee te werken.

Review Source

MD

Marlies D.  
Healthcare Environment Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Top tool for making innovation discussions an integrated part of your daily work"

August 13, 2021

4.0

Pros

Easy to use, time-saving in setting up relevant innovation discussions, clear process and adjustable to your own needs.

Cons

No suggestions on what I am missing. During time of use relevant adjustments have been made.

Review Source

VR

Verified Reviewer  
Head Of Accounting  
Entertainment  
Used the software for: Less than 6 months

### "Easy to use tool which kickstarts the team creation of new ideas by using gaming elements."

May 4, 2018

4.0

Great tool that kickstarts idea generation in teams. The gaming element ensures wide enthousiasm among team members. Anonimous participants ensuring no boundries on ideas generated among the group and fair review process by team members. Great job in creating this tool!

Pros

\* Easy to use/ slick looking; \* Gaming element stimulates creativity; \* All users are anonimous, ensuring a "fair" weighing of innovations suggested by all team members.

Cons

As this tool is aimed towards idea generation, the actual success of the ideas generated is subject to proper implementation, which is not supported by this tool.

Review Source

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