# Officient Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Officient the right Human Resources solution for you? Explore 22 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/172666/Officient/reviews

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Officient

4.6 (22)

[View alternatives](https://www.capterra.com/p/172666/Officient/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Officient

Ease of use

4.6

Customer Service

4.8

## Showing most helpful reviews

Showing 1-22 of 22 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Evelyn B.  
Office Manager  
Online Media  
Used the software for: 1-2 years

### "From not-so-efficient to Officient"

October 25, 2019

4.0

Thanks to Officient we don't need to use different folders for every employee anymore or countless spreadsheets that held HR-information. We now have one very user-friendly and clear overview of all our HR-data and a usefull way of getting insights in our HR data as well as making up contracts or documents that our employees need to sign. Whenever you have questions you receive an answer within 5 tot 10 minutes from the always-present support team. I love working with them and I love using their tool! It makes my job a lot nicer.

Pros

Super userfriendly software with a lot of useful features and awesome support!

Cons

Even though they try, it's not always possible to have a custom-made platform which suits your company perfectly, but they try to service every client as best as they can!

Review Source

KG

Katrien G.  
Operations manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Great HR tool!"

May 23, 2023

5.0

Pros

Very easy to use, complete overview of employee information, contract templates, HR process flows that are customisable, integration with payroll partner (sickness, holiday,...), asset management,...

Cons

It is a relatively new tool and a general tool which as such does not fit all aspects of every individual company but they are very open to feedback and new features are still being developed based on that feedback!

Alternatives considered

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Reason for choosing Officient

Link with payroll partner, ease of use, customer support quality

Review Source

VR

Verified Reviewer  
Customer Success Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "As an employee I don't really see it's value"

March 3, 2022

3.0

Maybe more for HR and managers but not not sure what's the value proposition for employees.

Pros

You get an organigram of who's who and who's who's manager. You can tell when you days off are and see others.

Cons

Maybe super useful for HR but employee wise, not sure what's the benefit. I opened my account once a month in the last 6 months.

Review Source

BV

Bart V.  
Office Manager  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Officient makes HR administration a breeze"

April 13, 2023

5.0

Officient is a tool made by HR for HR and it shows. I'm saving tons of time on paperwork thanks to the automation that Officient provides.Their support team regularly follows up to see if you have any issues. They implement your recommendations into their software if needed.

Pros

\-Employees can onboard through self-service and have a self-service portal-Officient automates requesting vacation-Asset and fleet management is an option-Their support is really fast and helpful

Cons

We haven't had any big issues so far, so I really can't say.

Review Source

SP

Steven P.  
Co-founder & COO  
Internet  
Used the software for: 1-2 years

### "A solution we didn't even know how it would improve our office and hr management"

November 11, 2019

5.0

Pros

This was a missing piece in our company and immediately showed its value after implementing it. It has an intuitive user experience, it takes care of a professional relationship between our company and its employees, it allows us to get management overviews on certain high-level information and we can zoom in to details.

Cons

Not much, we were early adopters, so it wasn't as feature rich as it is now back then. Nevertheless the core elements were there and we were able to have our input on the roadmap of the product.

Reason for choosing Officient

We were working with shared and protected folders, lots of data on e-mail to our employees, paper contracts being scanned in, use of office materials excel overviews etc. Officient came on our radar through known people in our network and we were immediately sold for the idea after the first presentation of the tool.

Review Source

Marc D.  
Managing Director  
Information Technology and Services  
Used the software for: 6-12 months

### "HR administration to the next level"

November 8, 2019

5.0

Pros

The integrated approach, all employee information in one place, even the document signing is included. The onboarding of new employees goes smooth and faster. Also the evolution of the solution is great, new features are becoming available, sometimes at the request of customers.

Cons

The integration with our social wage calculation office can still improve, creation of new employees must be done manualy and car assignments must be kept on two places. But these or less important compared with the other benefits we get.

Reason for choosing Officient

Because Officient is much more evolved with all new features !

Review Source

Suzan M.  
HR Director  
Information Technology and Services  
Used the software for: 6-12 months

### "Greater empowerment of the employees"

November 12, 2019

4.0

Pros

With Officient we do not hire an extra HR officer to do the administration. Our colleagues can find all contracts and monthly paycheck in their personal page. They are responsible for address changes, or other personal changes. I do not get questions about their leave balance, they have a overview of the holidays of team members and they have easily access of the professional mobile numbers of their colleagues. I get as HR director more time to focus on other important issues and we also save at HR costs.

Cons

I miss a link with our track and trace program.

Review Source

Maarten K.  
CEO  
Marketing and Advertising  
Used the software for: 6-12 months

### "Increase HR efficiency"

November 8, 2019

5.0

Our usage focusses on: - Holiday requests & sick absence management - Onboarding for new employees - Remuneration management - Financial planning data

Pros

I love how Officient offers a complete overview and working process of your HR-related matters

Cons

That the process is dependent on the social bureau when setting up. After set-up though, this is not an issue and everything is fully connected. So the dependency can be merely a hurdle in the beginning, but offers great benefits as well.

Review Source

Joeri D.  
Sales Manager - Business Consultant  
Information Technology and Services  
Used the software for: 6-12 months

### "Officient turned out to be a real HR collaboration toolkit for IT1! "

October 29, 2019

5.0

Selfservice possibilities helping us daily. Helpdesk has done a great job responding swiftly, even after business hours! Centralized management & log adds overview & security as needed for GDPR. Quite some development decisions were made in favour of our requests / proposals.

Pros

The full circle, app based overview of the total compensation value a employee receives.

Cons

Custom contracttemplates are not really adaptable to fit our look & feel.

Reason for choosing Officient

More complete offering

Review Source

VR

Verified Reviewer  
ios developer  
Computer Software  
Used the software for: 6-12 months

### "As an employee it's not the best I used so far"

August 12, 2022

4.0

Pros

It's good because I can see who works in the company and under who's management. I can do most admin things that I am required to do, including things like holidays management.

Cons

The UX is not great, not really inviting.

Review Source

FD

Felix D.  
Customer Manager  
Management Consulting  
Used the software for: 2+ years

### "Super outil"

January 3, 2025

5.0

Pros

Facilité d'utilisation, simple et concis

Cons

Mail récapitulatif des congés du personnel : ne prend que les x premiers

Review Source

Wouter B.  
Bestuurder  
Business Supplies and Equipment  
Used the software for: 6-12 months

### "Gebruiksvriendelijk en overzichtelijk HR tool"

June 19, 2024

5.0

Enorme stap vooruit in de administratie van medewerkers, van contractdocumenten naar onkonsten, verlofplanning.

Pros

Eenvoudig beheer van documenten, uren, opvolging, dit zowel voor de werkgever als de medewerker

Cons

op dit moment nog geen funcionaliteiten gevonden die tekort schieten, wij zoeken nog een tool om gegevens van bedrijfswagens vlotter in bij te houden

Review Source

ES

Emy S.  
HR Officer  
Graphic Design  
Used the software for: 1-2 years

### "Efficiëntie & gebruiksgemak"

July 11, 2023

4.0

Heel positief, fijn voor HR en fijn voor medewerkers om zo een gecentratliseerde tool in huis te hebben.

Pros

Het is een tool die heel intuïtief werkt en is alomvattend voor HR.Je kan alle essentials hierin opnemen en het is zo modulair.Werk je aan de module opleidingen, dan kan je deze onzichtbaar zetten.Per document heb je de keuze om het zichtbaar of onzichtbaar te zetten.Heel fijn.

Cons

Het is een app die in ontwikkeling blijft. Dat merk je ook en is positief.Soms stoot je op zaken die niet mogelijk zijn en dan is het hopen dat dit wordt gewijzigd in de toekomst.

Alternatives considered

[Personio](https://www.capterra.com/p/158622/Personio/)[Sympa](https://www.capterra.com/p/162164/Sympa-HR/)[monday.com](https://www.capterra.com/p/147657/monday-com/)

Reason for choosing Officient

Prijs, efficiëntie en gebruiksgemak.

Switched from

[Centhro](https://www.capterra.com/p/255440/Centhro/)

Geen gebruiksgemak, verouderde interface en beperkte mogelijkheden.

Review Source

Lies V.  
HR Manager  
Real Estate  
Used the software for: 2+ years

### "I love OFFICIENT"

August 23, 2023

5.0

Officient helpt HR om zaken niet te vergeten! ION heeft afgelopen jaren meer dan 30 personen per jaar aangeworven en Officient was essentieel om dit in goede banen te leiden.Officient automatiseert waar het kan en maakt de HR job des te leuker!

Pros

Contracten en policies ondertekenen, onboarding flow, link met payroll, kalender, insights, data,...

Cons

Ik mis nog een software voor opleidingen, maar ik weet ook niet of OFFICIENT hiervoor bedoeld is.

Review Source

NC

Niels C.  
Managing Director  
Industrial Automation  
Used the software for: 1-2 years

### "Officient review from an MD's perspective"

November 11, 2019

4.0

One version of the truth for HR data. All in the cloud so eliminating Excel sheets and server directories.

Pros

Ease of use & user interface Possibility to create custom fields to enhance master data. Connection with payrolling company Close connection with owners and developers to discuss new features.

Cons

Pretty basic in certain modules. Needs to be enhanced and extended.

Review Source

SB

Stijn B.  
CEO  
Information Technology and Services  
Used the software for: 1-2 years

### "A no-brainer"

November 8, 2019

5.0

The purchase of Officient is a no-brainer. As the owner of a small company, a lot of payroll administration was still done by myself. Through Officient, the most current processes are automated, such as the entry of employees' illness (and the accompanying documents from the doctor) - to say something. We were early users of the software, and I must say that the speed at which new features and updates are pushed is remarkable.

Pros

The look & feel of the interface, the ease of use, the speed of adoptation.

Cons

Exceptions in the field of payroll administration are not always 100% integrated with the software of the social secretariats.

Review Source

EO

Ellis O.  
Copywriter  
Marketing and Advertising  
Used the software for: 1-2 years

### "Gebruiksvriendelijke tool voor HR & loon"

February 8, 2023

5.0

Pros

De software is zeer makkelijk in gebruik voor werknemers. Verlofdagen aanvragen, ziektebriefjes indienen en documenten ondertekenen gaat heel intuïtief. Alles is vlot vindbaar en duidelijk aangeduid. Handig ook dat je alle loonbrieven makkelijk terugvindt en dat je via de kalender kan kijken wanneer je collega's vakantie hebben.

Cons

Tot op heden is het me nog niet gelukt om Officient te koppelen met andere applicaties zoals Outlook (op Mac), al bestaat de mogelijkheid wel.

Review Source

TV

Thibaut V.  
CEO  
Marketing and Advertising  
Used the software for: 6-12 months

### "Officient is efficient to scale your HR organization"

November 8, 2019

5.0

Pros

Officient is integrated to our current HR system The team is super responsive and implement quickly feature request needed to fasten our internal process.

Cons

Officient could always integrate more feature to fasten our growth, but the team is so responsive and the development so efficient, than for now, I don't have anything to say for the moment.

Alternatives considered

[Factorial](https://www.capterra.com/p/168685/Factorial-HR-Software/)[Payfit](https://www.capterra.com/p/162480/Payfit/)

Review Source

KS

Katrien S.  
New Bizz Director  
Marketing and Advertising  
Used the software for: 1-2 years

### "Efficient. Easy & Time saving."

November 12, 2019

5.0

Pros

Officient gives a us a simple and clear overview off most HR-actions, is easy to use for all employees and gathers all info (from documents, contracts, or specific assets s.a. type of car, mobile phones, licensed programs etc. ) at just one platform! A great tool to get updated insights in a minimum of time.

Cons

No cons at all ! ------------

Review Source

WD

Wim D.  
CEO  
Events Services  
Used the software for: 1-2 years

### "Officient Rules"

November 8, 2019

4.0

I'm very satisfied to have discovered Officient and would recommend it to anyone who works with staff!

Pros

\- Very "user friendly" - You have a very clear overview of your staff; their wage , vacation, car policy, ... - Easy to manage the "leave of absence" - ...

Cons

Once you know how it works, there are no dislikes...

Review Source

KB

Kenneth B.  
Operations Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Review Davo Group"

November 12, 2019

5.0

Pros

The ease of use, the user interface is super friendly.

Cons

I have a team of 9 engineers wich I have to manage. So the overview calendar of all engineers together could be better. For example to approve days off for them, so I can see and plan this in an instance on the overview itself.

Review Source

FF

Frele F.  
Managing partner  
Hospital & Health Care  
Used the software for: 1-2 years

### "Perfect easy going software"

November 18, 2019

5.0

No more manual paperwork needed. Less time consuming HR work. Perfect overview for every member of the team.

Pros

I like the simple yet complete functionality.

Cons

If I need a printout, it could go easier. Question is, did I really need the printout? :-)

Review Source

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