# Page 4 | SendJim Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is SendJim the right Customer Engagement solution for you? Explore 81 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/172685/SendJim/reviews

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SendJim

4.4 (81)

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Last updated March 13th, 2026

# Page 4 - Reviews of SendJim

## Showing most helpful reviews

Showing 76-81 of 81 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KB

Kyle B.  
Owner  
Construction  
Used the software for: Less than 6 months

### "Extremely Disappointed"

November 1, 2023

1.0

Many things, but at this time I'm going to keep that anonymous and simply state I am very disappointed.

Pros

That they seemed to specialize in roofing industry.

Cons

Many things, but at this time I'm going to keep that anonymous and simply state I am very disappointed.

Review Source

Response from ServiceMoxie

December 13, 2023

Hi Kyle! Thank you for taking the time to leave us a review. We really appreciate it. Our team works really hard to provide a great program for our users. I'm sorry to hear that your experience with SendJim has not been the best. We would love the opportunity to learn more from you on how we can improve. Can you please email our team or open a chat on our website so we can learn more?

VR

Verified Reviewer  
CEO  
Computer Software  
Used the software for: Less than 6 months

### "The missing link"

October 20, 2021

5.0

Great team -- very knowledgeable and personable.

Pros

It is incredibly easy to connect sending real-world items to customers and prospects using CRM automation. Delivering hand written post cards and letters along with baked goods! We have tied it into our automation tool to allow us to design unique deliveries that are time relative to the recipient.

Cons

They don't offer Rice Krispie treats yet.

Review Source

Response from ServiceMoxie

December 3, 2021

Thank you for your review! While we still don't have Rice Krispie Treats yet, we are working on expanding our gift selection in the upcoming year.

DB

Denisse B.  
Owner  
  
Used the software for: 6-12 months

### "Awesome! Epic! Quick! "

April 16, 2018

5.0

No door hanging.

Pros

Who ever needs to door hang again with Sendjim? No one. Sending postcards is completely automated. This saves us a ton in labor hour a d labor pay.

Cons

It does not connect with one of our scheduling Software's (Jobber). Because Jobber Does not have an open API we can't connect to it.

Review Source

Response from ServiceMoxie

December 3, 2021

Hi Denisse! We appreciate you taking the time to leave us a review. We are happy to let you know that SendJim now integrates directly with Jobber and other CRMs to help you send out automated mailings to your customer and their neighbors to help build your route density. We'd also be happy to help you set that up! Just send us an email or open a chat on our website to have a member of our team help set that up for you.

LJ

Lee J.  
Sales manager  
Construction  
Used the software for: 6-12 months

### "SendJim brings in the leads!"

December 14, 2021

5.0

Fantastic

Pros

The ease of use does it for me! I can send mailers fast!

Cons

I love it! Nothing to dislike at all! You want easy? Well here it is!

Reason for choosing SendJim

No choice!

Review Source

Response from ServiceMoxie

December 16, 2021

Lee, thank you for leaving your review. We really appreciate hearing from our users. If there is ever anything our team can help you with, please let us know!

AP

Allen P.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Prospective Customer Reach"

December 9, 2021

4.0

All of the employees at SendJim have been very helpful and respond quickly to questions.

Pros

I like that I can target prospective customers by proximity to existing customers and send out cards around the time of an existing job in the area. I also like the fact that this software links with my Customer Factor account so I can send out mailings to my existing customers with ease.

Cons

Sometimes it is a little difficult to navigate or customize but I am also fairly new to this software, so with time it will probably get easier.

Reason for choosing SendJim

I never really looked at any other products. I saw SendJim at the Huge Convention in Atlanta and had been thinking of trying it.

Review Source

Response from ServiceMoxie

December 13, 2021

Allen, Thank you for taking the time to leave us a review! It was great meeting you at the Huge Convention this year. We're happy to see you're enjoying the software so far. If you ever have any questions, please let us know!

MM

Michael M.  
Owner  
Consumer Goods  
Used the software for: 6-12 months

### "Awesome Sauce "

December 9, 2021

5.0

Awesome

Pros

It's features are great. Good customer service.

Cons

Nothing. Everything is great. Just takes time m to get use too

Review Source

Response from ServiceMoxie

December 13, 2021

Thank you for taking the time to leave us a review, Michael! We really appreciate it. If you ever have any feature requests or questions for our team, let us know!

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