Who Uses This Software?

Tour Companies, Activity Companies


Average Ratings

7 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Pricing Details
    GoDo is free for your company to use.
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • GoDo
  • godo.io
  • Founded 2017
  • United States

About GoDo

Provides tour and activity companies with the tools they need to transform their company.


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GoDo Features

  • Activities Booking
  • Booking Notes
  • CRM
  • Customer Support
  • Group Reservations
  • Promotions Management
  • Rate Management
  • Room Booking Management
  • Third Party Booking
  • Accommodation Booking
  • Activities Booking
  • Central Reservation System
  • Coach Booking
  • Custom Packages
  • Customer Management
  • GDS / OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Price / Margin Management
  • Promotions Management
  • Quote Management
  • Reservations Management
  • Vendor Management
  • Website Management

GoDo Reviews Recently Reviewed!


THEY GET IT Best company I have worked with in 15 Years

Apr 17, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to work great reports easy lookups . Desktop or smart phone app is easy and fast.

Flow for purchase is easy for guests. Have had a 35% improvement in conversion rate.

Cons: Found some small glitches BUT support took care of them in within 15 min.

Overall: Support is there in chat link (or phone) US based (no 3ed world call center) and they are VERY responsive. I was a bit so/so about a new company but I knew some of the staff from a previous company the bailed out of the biz in 48 hours. They took all the best they learned about this business and made a company that GETS IT. Web site, backend and great purchase flow. They don't bang at your door with a hard sell (that scares me) they just deliver.

Great company for tourism!

Apr 18, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I enjoy it's ease of use, and the ability to close tours and make alterations through my cellphone on the go.

Cons: It's a bit difficult on my end to make changes to an offer - altering the dates of a tour offered on my end would be much easier than having to go through CS. In addition, I'd wished that the Google Calendar sync were an immediate feature, and that when tours were booked, that both myself and the guide scheduled were immediately emailed, rather than having to have me schedule a guide for each day prior to their being informed. Lastly, I wish that when I entered a customer to the data base manually, that they were an option so that I could send them a "thank you, please review email".

Overall: The organisation of it all makes my life infinitely easier! Simple to check when and what by date, and to pull up customers.

Capterra loader

GoDo - Just do it

Oct 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The online booking system is a piece of cake to use. The GoDo staff walks you through every feature and is available via phone or chat feature on their website at a moment's notice. the Mobile app makes maintaining and verifying schedules and bookings simple and quick. Made my startup with my tours flawless and it feels seamless as we move forward. Great company

Cons: There is a feature or two that would helpful, but doesn't deter from the use of the GoDo software. When you have issues they help at a moment's notice and listen when you have suggestions.

Overall: Incredible experience. They are experienced, knowledgeable and will help with everything possible to get your website, business, and anything else up and running. It's not just a software service you are gaining, you are gaining a family. If I could give 10 stars I would.

The only choice for booking software

Apr 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: GoDo has been the best choice I ha e made for my company so far. They have an excellent product that they continue to improve upon and the entire team is friendly and extremely helpful. Top it all off with their surprisingly low rates. I see my company working with GoDo for many years to come.

Cons: I honestly do not have any cons to list. GoDo is consistently and constantly meeting and exceeding my expectations.

Thank You!

Oct 11, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Call Center Service, easiness in scheduling tours and guides, reviews page is a great for quality control, ability to have multiple cities on the same account (we operate in 2 different time zones)

Cons: Some of the reporting could be better, but I am seeing efforts and improvements made every day.

Overall: When we transitioned to GoDo we noticed an increase in sales almost immediately, which we attribute to the call center service. I don't want to think about how many sales were missed in the past because a call wasn't answered. GoDo has not only helped us to maximize our income potential, but helped us to operate more efficiently.

GoDo is the one to Go To

Oct 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The program is very intuitive and easy to use - there is no real sharp learning curve...and if you do get stuck, the staff is VERY willing to help walk you through it.

Cons: There are a few very minor glitches, but that is to be expected from any first generation of software. The development team is almost ready with the update and have incorporated suggestions from all of their users. I for one am very excited to see the new version!

Love this company!

Oct 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: GoDo rocks! Their customer service is amazing, they always go above and beyond when it comes to answering our questions and concerns. The calendar and payment options are easy for our customers to use and we are making money:) The team at GoDo has exceeded my expectations and I would not hesitate to refer anyone. Thanks guys!

Cons: I don't have anything that I don't like about the software.