# Pair Up Systems Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Pair Up Systems Software - reviews, pricing plans, popular comparisons to other Daycare products and more.

Source: https://www.capterra.com/p/172691/Pair-Up-Systems

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# 

 Pair Up Systems Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Pair Up Systems

## What is Pair Up Systems?

Babysitting & nanny scheduling software agency management client, candidate tracking, automated communications, and payment processing.

## What is Pair Up Systems used for?

[Daycare](https://www.capterra.com/child-care-software/)

Overall rating

Based on 11 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$250

Per Feature, Per Month

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Pair Up Systems

4.4 (11)

VS.

[### SmileCloud](https://www.capterra.com/p/254446/SmileCloud/)

[0.0](https://www.capterra.com/p/254446/SmileCloud/#reviews)

Starting Price

$250

Per Feature, Per Month

Starting Price

$200

Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.8 (11)

Ease Of Use

0.0 (0)

Value For Money

4.0 (10)

Value For Money

0.0 (0)

Customer Service

4.7 (10)

Customer Service

0.0 (0)

## Pair Up Systems alternatives

[Office Center](https://www.capterra.com/p/23499/Office-Center/)

[1.3 (3)](https://www.capterra.com/p/23499/Office-Center/#reviews)

Starting price

$795.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/23499/Office-Center/)

Highest Rated

[ChildDiary](https://www.capterra.com/p/136745/ChildDiary/)

[4.0 (3)](https://www.capterra.com/p/136745/ChildDiary/#reviews)

Starting price

$1.50

Per User, Per Month

[Learn More](https://www.capterra.com/p/136745/ChildDiary/)

## Pricing

Value for money

4.0 (10)

Basic

$250.00

Per Feature,Per Month

Value for money

4.0 (10)

4.0

Based on 10 reviews

## Support, customer service and training options

Customer Service

4.7 (10)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (10)

4.7

Based on 10 reviews

## User reviews

Overall rating

4.4

Based on 11 reviews

Filter by rating

5(6)

4(3)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MH

Molly H.

Owner

Staffing and Recruiting

### "Pair up review "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

July 21, 2019

Pros

I like that it keeps my families and nanny’s info in the system

Cons

I don’t like that I can’t customize anything to better fit my agency.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SS

Siobhan S.

Owner

Consumer Services

### "Good product in a unique market"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 19, 2019

Pros

I have been using Pair Up Systems for more than 2 years now and in that time have seen it's features and functionality improve. While the overall aesthetics leave something to be desired, the product functions very well and experiences very few glitches. When any problems do occur, customer support is quick to respond. In our industry there is nothing that I have found that competes with Pair Up and it's effectiveness and I do think the company is looking to continually improve the product over the next few years.

Cons

It is still a bit clunky. and currently based online and in e-mail. More phone integration and an app would be amazing.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NG

Nicole G.

co-founder

Individual & Family Services

### "Pair Up Review"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 16, 2019

We are very new to PairUp and haven't actually been able to use it with our Families and Sitters. We are still in the setup process.

Pros

\-Team is super helpful and eager to make changes to better the software. -That in the future, we will have automated emails which will eliminate a lot of our busy work. -It facilitates a recurring revenue.

Cons

\-parts of the software seem a little outdated: the language, not being able to save a card on file, the importing a calendar process. -grammatical errors in some of the pop-ups/emails. -inconsistencies in language and across the website. -The fact that Sitters cannot apply to a job directly. -We wish it was a little more customizable (example: the registration pages & automated emails) -Would love to change the photo on the main screen to one of our photos. -Importing your calendar is not easy. You have to read and follow steps/open new windows. If there was a simple button and follow along process, that would be ideal.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JW

Jaclyn W.

Regional Director

Individual & Family Services

### "It works but lacks modern features"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

2/10

July 12, 2019

Pros

I like that our clients and caregivers can sign up and use the software.

Cons

That it doesn't alert us when a caregiver accepts a sit request. That profile photos are not automatically sent to the families. That a caregiver's city and state are not listed next to their info when all sitters are listed out. It would be great if we could put caregivers into categories or organize them by location. That the favicon cannot be changed on the website or when bookmarking it on a phone.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 20, 2019

Jaclyn- this is great feedback. We are actually in process on most of these! The sit notification is changing in 2019, and the favicon & location grouping (like your city/state request) in 2020. The caregiver pictures will continue to remain in the family profile. When we email them they stop getting delivered to parents because they look like spam to email clients!

DP

Danielle P.

Owner

Individual & Family Services

### "Happy with Pair Up"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

4/10

July 12, 2019

I’m happy with the service, it gives me more freedom to get the behind the scenes and get business done without having to do all the tedious work of scheduling

Pros

I love that it is an automated system that allows me to get more work done behind the scenes.

Cons

I don’t love that it’s not super mobile friendly. I wish they had an app for this.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TK

Tina K.

Owner

Individual & Family Services

### "My review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 3, 2019

Pros

\-I like the ease of use of the system -Families can easily register for services -The cost of the service is inexpensive

Cons

\-I don't like if they book more than one reservation the same time they are still charged a scheduling fee for each individual registration.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AJ

Ami J.

Owner/President

Consumer Services

### "Pair Up User"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

June 28, 2019

I've been working with the (designer) for over a decade, and love the Pair Up system software. It's very intuitive & easy to figure out. I also love that our data is never down or missing. If/when there is an issue, it's resolved quickly.

Pros

I love the ease and functionality. It's so easy to teach a new person, with no prior experience working with our business, how to use the software for purposes of training new administrators. Everything is self explanatory and even with no User Manual, just by playing around on the site & clicking on different menus/submenus, it is easy to figure out quickly.

Cons

I don't like that the sitter availability calendar is still not cell phone friendly, as most new applicants apply using their phones. I brought up this issue several times over the last 8 years, but it still has not changed. We then have to go in and individually unblock each 1/2 hr time that the sitter's phone entered (as they cannot for example, enter a 10 hr open block without it changing to 1/2 hr increments, which is incredibly time consuming and tedious.

Reasons for choosing Pair Up Systems

Easy to just transition & keep things the same versus creating my own product/data/server/etc. and having to make any major changes, not to mention the data transfer.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AD

Alejandra D.

Owner

Education Management

### "Pair Up Systems review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 28, 2019

As of now, I am very happy and grateful I met the rep and I know this is going to help my business grow a lot, I am excited to see how things go and that babysitters are familiar with the software and families.

Pros

We are just going to start actually using (busy times) setting up with babysitters, lol! But I like that clients they can request a babysitter and booking and payment is so much easier and saves me time!

Cons

I wish it will be more mobile friendly (app) you are able to customize it but some functions you are not the fact all the other agencies have the same set-up and such, The rep has been great in helping to customize it what we can. I wish we could have it in French without the huge cost of translation.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HB

Hudson B.

Owner

Consumer Services

### "Best software out there for babysitting agencies!"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 28, 2019

The rep has been extremely responsive and helpful from the start! She answered all of my questions in a timely and professional manner, and she's always available via phone or email for support. Couldn't ask for a better customer service experience.

Pros

I love that family users can book services and prepay, and the sits are immediately available for babysitter users to claim.

Cons

It's not super mobile friendly, but gets the job done.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KV

Kara V.

Owner

### "We have really benefitted from what PairUp offers us."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

May 7, 2018

It definitely saves us a lot of time in setting up requests.

Pros

All the information is easily accessible from one place. I like how easy it is to create new data, and our babysitters can view more information about all of the requests.

Cons

It is not very mobile friendly. It is difficult to navigate the admin screens from a mobile phone. I have also had complaints from sitters that it's difficult to update information via mobile phone.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/172691/Pair-Up-Systems/reviews/)

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