# iReview Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about iReview Software - reviews, pricing plans, popular comparisons to other Reputation Management products and more.

Source: https://www.capterra.com/p/172707/irevu

---

# 

 iReview Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

iReview

## What is iReview?

iReview helps you generate more reviews, rank higher on search, and get more visibility in more places, more often – 90% of online customers look up reviews before making a purchase. Review and reputation management solution that lets you generate, manage, monitor, respond, review, and analyze market reviews. Marketing Automation Platform (includes SMS and Email) with a Review and Reputation Management focus, that helps businesses Become Top Listed.

## What is iReview used for?

[Reputation Management](https://www.capterra.com/reputation-management-software/)

Top alternative

Featured

Overall rating

Based on 6 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$99

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for iReview?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://mydev.com&name=iReview)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### iReview

5.0 (6)

VS.

[4.7 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/)

Starting Price

$99

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (6)

Ease Of Use

4.7 (1,203)

Value For Money

5.0 (6)

Value For Money

4.5 (834)

Customer Service

4.8 (6)

Customer Service

4.6 (839)

## iReview alternatives

Highest Rated

[5.0 (152)](https://www.capterra.com/p/210085/TrueReview/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.7 (254)](https://www.capterra.com/p/149054/Brand24/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (86)](https://www.capterra.com/p/207396/GiveMe5-ai/reviews/)

Starting price

$119.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Trustpilot](https://www.capterra.com/p/169618/Trustpilot/)

[4.5 (1,204)](https://www.capterra.com/p/169618/Trustpilot/reviews/)

Starting price

$299.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/169618/Trustpilot/)

[View all alternatives](https://www.capterra.com/p/172707/irevu/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Review Monitoring

5.0 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Automatically monitor and receive alerts for any new online reviews

Response Management

4.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Reporting/Analytics

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Third-Party Integrations

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

API

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

iReview 19 features

Software program that continuously adjusts its behavior based on observed data

Application programming interface that allows for integration with other systems/databases

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Alter the layout and content of reports

Tracks metrics that provide insight into how a user interacts with any interface or product

Track the usage of certain hashtags

Track and monitor a specific set of keywords

View and track pertinent metrics to find patterns and gain insights from data

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Automatically monitor and receive alerts for any new online reviews

Allows businesses to request reviews from their customers

Share internal and external reviews on social media platforms

Search and filter data across systems to locate required information by entering keywords or certain criteria

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Optimize and manage the search engine optimization efforts for a website or digital content

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

An extended application or connector that enables users to perform additional services with their current set of tools

Features

5.0 (6)

5.0

Based on 6 reviews

## Pricing

Value for money

5.0 (6)

Free Trial

Free Version

Basic

$99.00

Per User,Per Month

Value for money

5.0 (6)

5.0

Based on 6 reviews

## Support, customer service and training options

Customer Service

4.8 (6)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (6)

4.8

Based on 6 reviews

## User reviews

Overall rating

5.0

Based on 6 reviews

Filter by rating

5(6)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MH

Mustafe H.

Guest house Owner

Hospitality

### "Upgraded my review management experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 5, 2022

In my field of operation Reviews are essential and it is really hard monitoring everything on multiple platforms. There's where iReview kicks in and helps me monitor all of them in one place.

Pros

\- Easy & Friendly UI.- Does fetch reviews from all existing platforms- Can reply to all reviews from one place- Assigns TAGs reviews which need urgent attention- Easy to check how my competitors are doing

Cons

None. iReviews fills all the needs that a hospitality company needs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RB

Riad B.

Technical Support

Information Technology and Services

### "A great Review Management System"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 2, 2022

I am very happy that i discovered Ireview. They make it so easy to manage and reply to your reviews, rank higher on search and get more visibility. My business is booming and it's all thanks to Ireview

Pros

Management System is amazing, the review site helps you filter good reviews, also their technical support team is amazing

Cons

Everything is working great with them. Nothing bad happens with Ireview

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ES

Eduard S.

Software Developer

Restaurants

### "Easy and important to use for every business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 2, 2022

Pros

I really like iReview, easy to manage all reviews on all platforms.

Cons

There is nothing you like a little. This software is amazing

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GF

Giorgio F.

Fleet Manager

Transportation/Trucking/Railroad

### "Good Value For The Results"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 2, 2022

The software shows how you're performing across the web, and it highlights positive and negative keywords that are helpful for us to understand how people like/dislike us.

Pros

This service actually works. In trucking, reputation matters, we were dealing with some very low ratings. So, we decided to give Ireview a shot, it outperformed our expectations, and it was like a cheat system. Our online star rating has improved dramatically since the inception of using their software.

Cons

There isn't anything we like least, as long as we get as many 5-star ratings as possible, we're happy.

Reasons for choosing iReview

Value

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AB

Atdhe B.

/

Animation

### "Manage your business reputation"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

October 6, 2022

It is helping me rank higher, stand on top of my competition, list my good/bad reviews. etc.

Pros

I like that you can connect iReview to all the review giving platforms out there.

Cons

I love the constant updates, they make the software better. The only thing I would want to change is for it to have a mobile application.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RR

Richard R.

Regional Managing Partner

Insurance

### "It is fantastic! We gained 5 star review immediately and also gained new customers in the process"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 21, 2018

We received many positive reviews from using this product and were able to communicate directly with our customers to help them better understand their purchases from us.

Pros

Our website was hit with a very bad review which was no fault of our service. he promised us this would turn around into a positive experience with many 5 star reviews. We did what he suggested and it worked.

Cons

I do not see anything here that was negative to me. We are very pleased with the service. Customer Service has also been very helpful with Setup and all questions we has had. I look forward to partnering with IREVU in the future on more projects.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)