Atlantis Systems

Atlantis ORS


4 / 5
7 reviews


Average Ratings

7 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

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About Atlantis ORS

Provides hoteliers with multiple direct booking solutions, including reservations management.


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Atlantis ORS Features

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Atlantis ORS Reviews Recently Reviewed!


This company really innovates and updates their functions every month!

Feb 14, 2018
3/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: features is way ahead of anything you will see out there, when you take their products it will be all in one from website to content managing of your website to booking engine even Domain and hosting, best of all they know alot about payment gateways locally.

Cons: monthly fix subscription cost, their support is very locally concentrated. so if they have a local office in your country most likely thats the time you will be supported properly

due to their volume of clients there are times where replies take 2days

Overall: i did not have to find different providers who will handle my domain, hosting, email support, website content updates, booking engine, payment gateway, they have other products where hotels can sell their services also like ecommerce for hotel

It was Great!

May 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: features are way ahead of anything you will see out there, when you take their products it will be all in one from website to content managing of your website to booking engine even Domain and hosting, best of all they know alot about payment gateways locally.

Cons: monthly fix subscription cost, their support is very locally concentrated. so if they have a local office in your country most likely that's the time you will be supported properly.

the functionality is very limited making it hard for the hotellier to even upload rates

May 30, 2018
2/5
Overall

1 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: interface is nice on the eyes, the color and buttons are nice. Even the interface for the end user is also pretty.

Cons: limited functions and options. It is very hard to upload your rate matrix for the entire year because the choices for bulk update is very limited.

There is also no choice for multiple selection for the different types of rooms making it impossible to edit rates and rooms in a large scale without consuming a day or two.

expert customer support

Jun 11, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: best customer support available among competitors. Fully capable software with reasonable commission rate.

Cons: Ease of use. Sometimes tricky to use and has frequent bugs. Frequency of updates can be improved by having more significant updates with less frequency.

Overall: Great customer support

great customer service

May 30, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
Likely

Pros: it is easy for us to use the new system, my front desk officers can manipulate and easy to control the room allocation. And for us to easy to see the reviews.

Cons: actually we do not have any issue with the system as for now. maybe in the future and i hope customer service can help us address all of our concern real time.

Overall: benefits is alot. we can get new bookings from different places and business.

Great customer support

May 30, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: The system is easy to use. It is helpful to check the reservations or any invoice. The design is minimalist.

Cons: I have nothing against the system. I don't find any error about it. But it doesn't mean that you will not improve your services or your system.

This was the best software that I have ever used in booking, reservation, etc.

May 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Unlike other softwares, Atlantis ORS has many special features to help ease the booking services of people. It is an all in one software especially regarding on payments, they know a lot about it.

Cons: No problem at all about monthly subscription. They always give an update. No hassle to use. The best booking engine of all.