Atlantis Systems

Atlantis ORS


4 / 5
8 reviews

Who Uses This Software?

Hotel & Travel Industry


Average Ratings

8 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    In Person
  • Support
    Business Hours

Vendor Details

  • Atlantis Systems
  • glocorp.asia
  • Founded 2007
  • Philippines

About Atlantis ORS

Atlantis Online Reservation System (ORS) provides hoteliers with multiple direct booking solutions, including reservations management, integration to popular PMS and CM systems, couponing and discounting solutions and hundreds of other sales & marketing features.


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Atlantis ORS Features

  • Activities Booking
  • Booking Notes
  • CRM
  • Customer Support
  • Group Reservations
  • Promotions Management
  • Rate Management
  • Room Booking Management
  • Third Party Booking

Atlantis ORS Reviews Recently Reviewed!


This company really innovates and updates their functions every month!

Feb 14, 2018
3/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: features is way ahead of anything you will see out there, when you take their products it will be all in one from website to content managing of your website to booking engine even Domain and hosting, best of all they know alot about payment gateways locally.

Cons: monthly fix subscription cost, their support is very locally concentrated. so if they have a local office in your country most likely thats the time you will be supported properly

due to their volume of clients there are times where replies take 2days

Overall: i did not have to find different providers who will handle my domain, hosting, email support, website content updates, booking engine, payment gateway, they have other products where hotels can sell their services also like ecommerce for hotel

It was Great!

May 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: features are way ahead of anything you will see out there, when you take their products it will be all in one from website to content managing of your website to booking engine even Domain and hosting, best of all they know alot about payment gateways locally.

Cons: monthly fix subscription cost, their support is very locally concentrated. so if they have a local office in your country most likely that's the time you will be supported properly.

expert customer support

Jun 11, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
Likely

Pros: best customer support available among competitors. Fully capable software with reasonable commission rate.

Cons: Ease of use. Sometimes tricky to use and has frequent bugs. Frequency of updates can be improved by having more significant updates with less frequency.

Overall: Great customer support

the functionality is very limited making it hard for the hotellier to even upload rates

May 30, 2018
2/5
Overall

1 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: interface is nice on the eyes, the color and buttons are nice. Even the interface for the end user is also pretty.

Cons: limited functions and options. It is very hard to upload your rate matrix for the entire year because the choices for bulk update is very limited.

There is also no choice for multiple selection for the different types of rooms making it impossible to edit rates and rooms in a large scale without consuming a day or two.

great customer service

May 30, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: it is easy for us to use the new system, my front desk officers can manipulate and easy to control the room allocation. And for us to easy to see the reviews.

Cons: actually we do not have any issue with the system as for now. maybe in the future and i hope customer service can help us address all of our concern real time.

Overall: benefits is alot. we can get new bookings from different places and business.

Atlantis Online Reservation System (ORS) review

Feb 01, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: A one stop shop. (domain, hosting, email support, website content updates, booking engine, payment gateway, channel manager etc.)

Cons: The ease of use and responsive friendly support

Great customer support

May 30, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: The system is easy to use. It is helpful to check the reservations or any invoice. The design is minimalist.

Cons: I have nothing against the system. I don't find any error about it. But it doesn't mean that you will not improve your services or your system.

This was the best software that I have ever used in booking, reservation, etc.

May 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Unlike other softwares, Atlantis ORS has many special features to help ease the booking services of people. It is an all in one software especially regarding on payments, they know a lot about it.

Cons: No problem at all about monthly subscription. They always give an update. No hassle to use. The best booking engine of all.