# Atlantis Online Reservation System (ORS) Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Atlantis Online Reservation System (ORS) the right Reservations solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/172744/Atlantis-ORS/reviews --- Atlantis Online Reservation System (ORS) 3.9 (8) [View alternatives](https://www.capterra.com/p/172744/Atlantis-ORS/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Atlantis Online Reservation System (ORS) Ease of use 3.9 Customer Service 4.0 ## Showing most helpful reviews Showing 1-8 of 8 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Graphic Artist Used the software for: Less than 6 months ### "This was the best software that I have ever used in booking, reservation, etc. " May 25, 2018 5.0 Pros Unlike other softwares, Atlantis ORS has many special features to help ease the booking services of people. It is an all in one software especially regarding on payments, they know a lot about it. Cons No problem at all about monthly subscription. They always give an update. No hassle to use. The best booking engine of all. Review Source PAC Prince Anjo C. Sales Account Executive Used the software for: 2+ years ### "It was Great!" May 25, 2018 5.0 Pros features are way ahead of anything you will see out there, when you take their products it will be all in one from website to content managing of your website to booking engine even Domain and hosting, best of all they know alot about payment gateways locally. Cons monthly fix subscription cost, their support is very locally concentrated. so if they have a local office in your country most likely that's the time you will be supported properly. Review Source NG Nick G. Hotel Staff Used the software for: 2+ years ### "This company really innovates and updates their functions every month!" February 15, 2018 3.0 i did not have to find different providers who will handle my domain, hosting, email support, website content updates, booking engine, payment gateway, they have other products where hotels can sell their services also like ecommerce for hotel Pros features is way ahead of anything you will see out there, when you take their products it will be all in one from website to content managing of your website to booking engine even Domain and hosting, best of all they know alot about payment gateways locally. Cons monthly fix subscription cost, their support is very locally concentrated. so if they have a local office in your country most likely thats the time you will be supported properly due to their volume of clients there are times where replies take 2days Review Source RV Ramon V. Operations Manager Used the software for: 2+ years ### "expert customer support" June 11, 2018 4.0 Great customer support Pros best customer support available among competitors. Fully capable software with reasonable commission rate. Cons Ease of use. Sometimes tricky to use and has frequent bugs. Frequency of updates can be improved by having more significant updates with less frequency. Review Source CA Carlo A. Duty Manager Hospitality Used the software for: Less than 6 months ### "great customer service" May 30, 2018 4.0 benefits is alot. we can get new bookings from different places and business. Pros it is easy for us to use the new system, my front desk officers can manipulate and easy to control the room allocation. And for us to easy to see the reviews. Cons actually we do not have any issue with the system as for now. maybe in the future and i hope customer service can help us address all of our concern real time. Review Source PK Pamela K. Operations Manager Used the software for: 1-2 years ### "the functionality is very limited making it hard for the hotellier to even upload rates " May 30, 2018 2.0 Pros interface is nice on the eyes, the color and buttons are nice. Even the interface for the end user is also pretty. Cons limited functions and options. It is very hard to upload your rate matrix for the entire year because the choices for bulk update is very limited. There is also no choice for multiple selection for the different types of rooms making it impossible to edit rates and rooms in a large scale without consuming a day or two. Review Source TT Theobill T. IT Manager Hospitality Used the software for: Less than 6 months ### "Atlantis Online Reservation System (ORS) review" February 2, 2019 4.0 Pros A one stop shop. (domain, hosting, email support, website content updates, booking engine, payment gateway, channel manager etc.) Cons The ease of use and responsive friendly support Review Source MAM Mae Ann M. Marketing Head Used the software for: Less than 6 months ### "Great customer support" May 30, 2018 4.0 Pros The system is easy to use. It is helpful to check the reservations or any invoice. The design is minimalist. Cons I have nothing against the system. I don't find any error about it. But it doesn't mean that you will not improve your services or your system. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.