# Versatile Retention Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Versatile Retention Software - reviews, pricing plans, popular comparisons to other Compliance products and more.

Source: https://www.capterra.com/p/172753/Versatile-Retention/reviews

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# 

 Versatile Retention Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on November 12, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Versatile Retention

## What is Versatile Retention?

Versatile Retention is a complete schedule management and research solution that keeps your retention schedule updated, under control, and accessible to every member of your business. With over 66,000 U.S. federal and state retention requirements out-of-the-box, and optional North American and International subscriptions, this is one of the most robust solutions on the market.

## What is Versatile Retention used for?

[Compliance](https://www.capterra.com/compliance-software/)

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$5995

Per Feature, One Time

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Versatile Retention

4.7 (3)

VS.

[4.7 (414)](https://www.capterra.com/p/148230/SOXHUB/reviews/)

Starting Price

$5995

Per Feature, One Time

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (3)

Ease Of Use

4.6 (136)

Value For Money

4.3 (3)

Value For Money

4.5 (132)

Customer Service

4.7 (3)

Customer Service

4.6 (136)

## Versatile Retention alternatives

[4.5 (212)](https://www.capterra.com/p/164872/Netwrix-Auditor/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.6 (39)](https://www.capterra.com/p/151388/StandardFusion/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.8 (105)](https://www.capterra.com/p/138931/Audit-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

Highest Rated

[Scrut Automation](https://www.capterra.com/p/10012083/Scrut/)

[4.9 (136)](https://www.capterra.com/p/10012083/Scrut/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10012083/Scrut/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Archiving & Retention

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Audit Trail

A record of all activities within the system, including user access, changes made, etc.

Customizable Templates

Pre-designed layouts that can be customized to match preferences and requirements

Policy Management

Create, manage, and track policies and procedures within an organization

Risk Management

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Versatile Retention 7 features

Define levels of authorization for access to specific files or systems

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

A record of all activities within the system, including user access, changes made, etc.

Pre-designed layouts that can be customized to match preferences and requirements

Create, manage, and track policies and procedures within an organization

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Track revisions and updates made to files and navigate between different versions

Get Advice

We can help you find the software with the features you need.

Features

4.0 (3)

4.0

Based on 3 reviews

## Pricing

Value for money

4.3 (3)

Basic

$5,995

Per Feature,One Time

Value for money

4.3 (3)

4.3

Based on 3 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.7 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (3)

4.7

Based on 3 reviews

## User reviews

Overall rating

4.7

Based on 3 reviews

Filter by rating

5(2)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

DN

Dynessa N.

Supervisor, Records and Information Management

Food & Beverages

### "Retention research at your fingertips."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 7, 2019

Great value for the price. I get updates on a regular basis. I am not waiting months and months for an update CD, I can pull the updates down as they are available.

Pros

Instead of having to go to our outside legal firm, I am able to quickly search and find any of the retention laws that may be relevant to our business by searching by keywords, business activity, jurisdiction, and/or regulating agency.

Cons

It is a blank slate. The only thing in the software when you start is the collection of citations.

Reasons for choosing Versatile Retention

Usability and previous experience with the product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 9, 2019

Thank you for your thoughtful review! It sounds like Versatile Retention is saving you a lot of time and money. We understand that having a blank slate to work with can sometimes be overwhelming. Because all industries and companies have different needs and requirements, we offer the ability to create a customized retention schedule from scratch. For clients that do not have the internal resources to commit to building a retention schedule from the ground up, our consulting team is available to assist clients with a multitude of tasks including developing and maintaining retention schedule, citation mapping, etc., along with other IG and data privacy services. If you're interested in learning more about our consulting services, feel free to reach out to your Account Rep. Thank you for your continued support and business!

BP

Brandye P.

Records Manager

Utilities

### "Novice Administrator less than 2 years"

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

May 15, 2019

A lot of work, again the whole 'tutorial' aspect of the training is ok, but it's not sufficient. I recently signed up for the online webinars by Zasio, thinking I was going to learn about the Retention software, very disappointed that was not the case.

Pros

The Web application and ability to be utilized by users throughout our company. The ability to link current legal citations and have them available to map out the purpose of the RRS.

Cons

As the administrator, I feel as if I have to relearn it every time I sit down to modify or update a retention. Currently in the process of changing to a functional bucket RRS, very time consuming. Upon implementation we were utilizing a multi-paged excel workbook that was converted in under User Defined Fields. That being said modification and the addition of legal citations can be a bit time consuming. Then reconstructing the reporting feature to meet the criteria of the information. If a legal citation has been added, but not in the initial USF then the report has be modified. This is a great product if you have an individual who's sole responsibility is managing this and retention alone. I'm a one person show, also overseeing the management of our ERS as an administrator there as well.

Reasons for choosing Versatile Retention

Seemed like a easier product to manage, initial overhead of implementation was lower, sales rep was great.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 9, 2019

Thank you for your insightful and honest review! We are glad that Versatile Web Retention makes it easier for your employees to access your retention schedule and legal citations supplied by Zasio. We understand that many of our clients wear many hats. We have a couple of different options available to users who only periodically access the tool. There are free built-in tutorials that are subject searchable, and with current annual maintenance and support, our Support Team is available Mon-Fri 7a-6p MT. We also offer online training that is customized to address your individual needs and can be recorded for future training purposes/reference. The ZTech webinars that you referenced are for our records management solution, Versatile Enterprise. Similar webinars for Versatile Retention are currently being discussed and we will make sure to let you know when these take place. Thank you for your continued support and business.

JM

Josh M.

CEO

Computer Software

### "Moved from Excel retention schedule "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 20, 2019

Honestly, it was great. The sales team was very consultative and not at all overly-salesy or pushy. They were helpful and used an “evaluation plan” document created specifically for our project that made the whole evaluation predictable and without surprises. Our VP of IT said it was one of the better vendor experiences she’s had in 20+ years.

Pros

We are a large publicly traded financial services company that does business globally so we needed a solution that wouldn’t just organize our data retention schedule, but also provide up-to-date legal citations for the hundreds of jurisdictions we do business in. Versatile Retention International provided citation coverage for 130 countries, 5 “admin” users and unlimited “end-users” (web based access for business users/searches/requests, etc). We found this to be highly convenient and an excellent cost value. We were able to easily import and normalize our rather complicated Excel retention schedule and the Zasio team were pros.

Cons

Zasio offers both a SaaS and on-premise versions of their Versatile Retention solution. They are essentially identical but the SaaS version will cost you a lot more over time. I realize SaaS is how software is often delivered today, but the cost difference isn’t minor. We went with SaaS after IT specified this as their preference.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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