---
title: "Echo360 Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Echo360 Software - reviews, pricing plans, popular comparisons to other Higher Education products and more."
source_url: "https://www.capterra.com/p/172761/TurningPoint/"
page_type: "product"
language: "en"
---

# 

 Echo360 Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Echo360

## What is Echo360?

Echo360 is the leading interactive video learning management, content authoring, interaction & engagement, and assessment platform serving over 2 million learners across North America, Europe, the Middle East, and Asia Pacific. Built for the cloud, instructors and learners around the world can use the platform from wherever they are, on any device, to create, record, and consume content, give and receive feedback, and gain real-time insights along their inspired learning journey.

## What is Echo360 used for?

[Higher Education](https://www.capterra.com/higher-education-software/)[Virtual Classroom](https://www.capterra.com/virtual-classroom-software/)[Learning Management System](https://www.capterra.com/learning-management-system-software/)

Top alternative

Featured

Overall rating

Based on 44 user reviews

Reviews sentiment

Positive

80%

Neutral

18%

Negative

2%

Starting price

$1

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Echo360?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://echo360.com/&name=Echo360)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Echo360

4.2 (44)

VS.

[4.8 (165)](https://www.capterra.com/p/135075/Classe365/reviews/)

Starting Price

$1

per user, per month

Starting Price

$100

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (44)

Ease Of Use

4.6 (4,327)

Value For Money

4.2 (32)

Value For Money

4.7 (2,513)

Customer Service

4.3 (33)

Customer Service

4.8 (2,705)

## Echo360 alternatives

[4.5 (129)](https://www.capterra.com/p/172471/Cypher-Learning/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Canvas](https://www.capterra.com/p/127214/CANVAS/)

[4.6 (4,332)](https://www.capterra.com/p/127214/CANVAS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Moodle](https://www.capterra.com/p/80691/Moodle/)

[4.3 (3,387)](https://www.capterra.com/p/80691/Moodle/reviews/)

Starting price

$130.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[Blackboard](https://www.capterra.com/p/14500/Blackboard-LMS-for-Business/)

[4.1 (537)](https://www.capterra.com/p/14500/Blackboard-LMS-for-Business/reviews/)

Starting price

$9500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

80%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/172761/TurningPoint/alternatives/)

## FAQs about Echo360

Overview

### Which roles and teams benefit most from Echo360?

Echo360 is most used by students, faculty, and academic support teams that need reliable lecture capture, playback, and course engagement tools. IT and classroom support staff manage deployment and troubleshooting, while program directors, advisors, and research or clinical education teams use it to deliver training, review sessions, and accessible learning content.

Answer based on 44 reviews

Overview

### What company size and specific industries is Echo360 built for?

Echo360 is designed for organizations in the education, corporate, government, and military sectors. It fits institutions and businesses of many sizes that want to support learning, measure sentiment, and improve the overall experience for learners, employees, or other participants.

Talk to an expert

### More questions?

Ask our experts

Features and Usability

### What are the key features of Echo360?

Echo360 offers video streaming and video management, presentation streaming, and session recording for asynchronous and synchronous learning. It includes polls/voting, Q&A management, real-time chat, and anonymous feedback for audience engagement, plus gradebook, quizzes, attendance tracking, reporting/analytics, LMS integration (LTI), and content management.

Integrations

### Which third-party tools and platforms does Echo360 integrate with?

Echo360 integrates with 4 third-party platforms: Brightspace, Canvas, Moodle, and Microsoft PowerPoint. These integrations cover learning management systems and presentation software, giving Echo360 compatibility with common classroom and course-content workflows.

Answer based on 8 reviews

Getting Started and Support

### What training and onboarding options does Echo360 offer?

Echo360 provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled group learning, documentation gives written reference material, and videos provide self-paced demonstrations.

Answer based on 7 reviews

Getting Started and Support

### What customer support options does Echo360 offer?

Echo360 provides email/help desk, a knowledge base, phone support, and chat. Reviewer feedback is mixed but often positive: support is described as swift, thorough, and helpful for complex setups, though some users say troubleshooting can still take hours before presentations and become frustrating.

Answer based on 4 reviews

## Features

AI summary

Based on 2,349 Higher Education reviews

Capterra data shows that buyers of Higher Education software rank the following features as their top priorities:

-   **Student Portal** (**49%** of reviewers rated this feature as critical)
-   **Learning Management** (**43%**)
-   **Activity Dashboard** (**37%**)

Echo360 supports all three features that reviewers rate most highly: **Student Portal**, **Learning Management**, and **Activity Dashboard**. Together, these capabilities help institutions give students easy access to course resources, manage learning activities in one place, and track participation and performance through clear dashboard views, helping businesses and academic teams improve the learning experience and monitor outcomes more effectively.

Learning Management

4.3 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Organize and track educational activities

Student Information/Records

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create lists of student grades, transcripts, class lists, course schedules, etc. to be shared with instructors and administration

For Higher Education

3.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Software designed for higher education organizations

Third-Party Integrations

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Communication Management

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage and track all internal and external communication conducted via calls, email, text, or chat

Customizable Branding

2.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Add customized logos and colors to align with company branding

Echo360 114 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Ad hoc Reporting: Generate one-off reports that meet information requirements
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Anonymous Feedback: Allow reviewers to provide anonymous feedback to encourage honest conversations
- Assessment Management: Creation, administration, and evaluation of assessments or tests
- Assignment Management: Assign issues and tasks based on availability or required skills
- Asynchronous Learning: Supports flexible learning at different times (i.e., learners can access course materials at their own pace)
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Attendance Tracking: Track the attendance of specific individuals or groups
- Audience Engagement: Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A)
- Ballot Management: Create ballots, add candidates, ballot measures or propositions, and customize ballot layouts
- Blended Learning: Supports learning paths that combine in-person classes with online/virtual courses
- Breakout Rooms: Sub-room created within virtual meeting/class
- Built-in Course Authoring: Tools that allow users to create and publish courses and course material/content
- Certification & Licensing: Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders
- Class Scheduling: Schedule in-person or online classes
- Commenting/Notes: Leave comments and notes on documents for others to view
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Contact Management: Manage, organize, and store contact information
- Content Library: Centralized repository to store content and assets
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Corporate/Business: Software specialized for corporate use
- Course Authoring: Developing custom training courses for educating employees or for teachers to create courses for their students
- Course Management: Create, organize, and assign courses to users
- Course Publishing: Publish finished eLearning course in a compatible eLearning format (e.g., SCORM, xAPI).
- Course Tracking: Track which progress and course materials have been completed by each user
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software
- Data Import/Export: Import and export data to and from software applications
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Employee Engagement: Tools to improve and measure employee satisfaction and involvement
- Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities
- Employee Portal: Online portal where employees can access and track their own information
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance
- Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- For Higher Education: Software designed for higher education organizations
- For Sales Teams/Organizations: Caters to sales teams
- For Virtual Events: Designed for events that occur online
- Gamification: Games or game-like elements to track progress and reward accomplishments
- Gradebook: Track student's scores and grades on course materials
- Information Hub: A centralized repository of all information that might be useful to students
- Interactive Content: Allow the audience to interact or engage with the content
- Interactive Learning: Students are encouraged to interact with technology-enabled study materials during the course of learning
- Interactive Whiteboard: Virtual whiteboards allow instructors to share information with students in real-time
- K-12: Software designed for kindergarten through 12th grade schools
- Leaderboards: Boards that use custom metrics to show how leading performers compare to other individuals/teams
- Learner Portal: Students can access materials and communicate with instructors via their online student profile
- Learning Management: Organize and track educational activities
- Live Results Sharing: Present live poll results to audience
- LMS Integration (LTI): Integration with LMS system
- Location Tracking: Identify the physical location of an individual, asset, device, etc.
- Media Import: Import various types of media (e.g., images, presentations, videos, music, etc.) to be used in eLearning courses
- Mobile Access: Access software remotely via mobile devices
- Mobile App: Access the system via a mobile application
- Mobile Learning: Access for students to complete learning materials on mobile platforms
- Multi-Language: Manage and support multiple languages
- Multimedia Support: Supports various file formats
- Multiple Question Types: Supports different types of question formats, including multiple-choice, checkbox, open-answer, Likert scale, and essay
- Offline Response Collection: Practice of collecting data and responses for market research/surveys without an internet connection
- Online Polling: Survey or poll in which participants communicate responses via the internet, typically by completing a questionnaire on a web page
- Online Voting: Allow voters to authenticate their identity and vote online
- Phone Polling: Survey or poll in which voice broadcast recipients can communicate responses via the phone
- Phone Voting: Allow voters to authenticate their identity and vote by phone using either voice commands or touch-tone keypads
- Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement
- Presentation Streaming: Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet
- Presentation Tools: Share and present designs
- Progress Reports: Document and report the progress of ongoing projects
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Q&A Management: Allow users to collaborate and ask questions regarding folders and/or documents within the system
- Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews
- Quizzes: Brief assessments used to measure knowledge and skills
- Raise Hand: Notify presenter that attendee wishes to speak
- Real-time Broadcasting: Broadcast live video streams
- Real-Time Chat: Engage in direct, instant messaging with customers, users, etc.
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Results: View results and outcomes in real time
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- SCORM Compliance: Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework
- Screen Sharing: Digitally share screen view with others
- Self-paced Learning: Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge
- Self-Service Content Curation: Assembling information about a topic of interest and building content paths without assistance from third parties
- Session Recording: Record active support and chat sessions for auditing and training
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks
- Skills Tracking: Track employee skills, competencies, training & qualifications
- Skip Logic: Skip over or route respondents to different questions based on their previous answers
- Social Learning: Create tools to promote social interaction and learning between students/trainees and instructors/trainers
- Storyboarding: Dictate the order and pace of an eLearning course, including the logic for how different learners progress
- Student Information/Records: Create lists of student grades, transcripts, class lists, course schedules, etc. to be shared with instructors and administration
- Support Audio/Images/Video: Allow media to be embedded in the question or answer options
- Survey/Poll Management: Create and administer polls and surveys
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Synchronous Learning: Real-time, interactive learning experiences where participants engage in learning activities simultaneously
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Tests/Assessments: Create tools to measure student retention of learning material and lessons
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Training Companies: Software designed for companies who offer training programs to clients
- Training Management: Track employee/learner's progression through training programs
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Video Management: Store and manage online video content
- Video Streaming: Allows users to view videos without downloading media files
- Virtual Classroom: Classes/sessions accessible via web browser of built-in video conferencing
- Voter Management: Manage lists of eligible registered voters
- VR/AR Compatibility: Virtual or augmented reality engagement
- Whiteboard: Allows multiple users to simultaneously annotate on a digital whiteboard
- Word Clouds: Visual representations of words that give greater prominence to words that appear more frequently

---

Get Advice

We can help you find the software with the features you need.

Features

3.9 (44)

3.9

Based on 44 reviews

## Pricing

Value for money

4.2 (32)

Free Trial

Basic

$1.00

Value for money

4.2 (32)

4.2

Based on 32 reviews

## Integrations

[

Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[

Canvas](https://www.capterra.com/p/127214/CANVAS/)[

Moodle](https://www.capterra.com/p/80691/Moodle/)[

Brightspace](https://www.capterra.com/p/122854/Brightspace/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (33)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (33)

4.3

Based on 33 reviews

## User reviews

Overall rating

4.2

Based on 44 reviews

Filter by rating

5(18)

4(17)

3(8)

2(1)

1(0)

Mentioned topic

Sorted by most recent

MR

Martin R.

IT Specialist

Higher Education

### "Great product for our needs with new features coming online frequently"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 5, 2025

Have been using Echo360 for several years to capture and manage classroom recordings across entire campus of a private university.

Pros

Great product for classroom capture across our entire campus. Robust system that handles thousands of recordings with quick processing turnaround each semester.

Cons

Sometimes will get logged out or switch roles (admin/instructor) in some browsers if not using incognito window.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 6, 2025

Thank you for the feedback, Martin!

CM

Caleb M.

Senior Systems Specialist

Higher Education

### "5\* for Echo360!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 3, 2024

Nothing short of exceptional. I think the few pros I've outlined give an answer for this section!

Pros

Firstly I'd like to note that Echo Support is fantastic. Of all the systems I've used in my work and personal life, Echo has the best support team by a country mile. Support is swift to respond to tickets and their responses are thorough and take our institution and how we use the system into context. EchoVideo is the system we use offered by Echo360. EchoVideo is straightforward but extremely effective and as a result, allows our teachers and students to engage with and make the most of Echo360 without feeling overwhelmed. Its ability to integrate with other key tools in the teaching and learning space is important and seamless for not only administrators but also end users. A special note is that accessibility is their highest priority when developing new content - something many systems often forget about, or don't prioritise appropriately.

Cons

The only thing that immediately comes to mind is the restrictedness surrounding user role modification. There is plenty of functionality within Echo360 (EchoVideo in this instance), but the ability to modify user roles against these varying functionalities is quite restrictive.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 12, 2024

Thank you for the review, Caleb!

AN

Anonymous User

Master of Social Work Student

E-Learning

### "Using Echo360 as a Student"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

December 26, 2022

Pros

I like that I could rewatch lectures at different playback speeds, as some lecturers spoke slowly or quickly during the actual lecture.

Cons

There were some audio issues like: 1) being able to hear irrelevant speakers other than the lecturer and 2) the audio quality isn't the best.The user interface also wasn't very intuitive.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NK

Nicole K.

Academic advisor

E-Learning

### "Great product "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

April 21, 2022

Echo360 was integrated with multiple tools at my campus to increase accessibility and have an easy way to record instructional videos. There are many functionalities that I have not yet used (eg creating video courses within echo360, or the analytics and quiz features). The features I do use are generally great and well functioning except for the pet peeve above with cropping and captions. I use Echo360 to record and disseminate information sessions, trainings and instructional videos.

Pros

In my institution, Echo 360 is seamlessly integrated with Zoom recordings and Canvas LMS. This means I can record a session on Zoom, have the video upload automatically to Echo360 with auto generated captions and multiple screen focus options (focus on speaker or recorded screen), and then embed the video directly into a Canvas page from my Echo360 personal library. The ability to crop out certain parts of a recording easily within the browser and the ability to manually edit captions for clarity are also very helpful. For the more tech savvy, you can download the video and audio and SRT files and import them into a video editor like Camtasia or Adobe Premiere for additional tweaking and overlays.

Cons

The auto generated captions could be better. One frustrating aspect is that if I crop out a chunk of video, the captions from the entire file still remain associated with the video, so cropping a video completely ruins the captions. I wish cropping a video automatically removed the captions that are generated for the timeframe of the crop.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Prince G.

Computer Engineer

Computer Hardware

### "TurningPoint review"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

2/10

April 30, 2021

Pros

It is an easy way to engage and measure the knowledge of students in a class and it also has a favourable customer service.

Cons

It does not give a chance to re-submit assignments which you might have submitted by mistake or want to amend errors you realized they have.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MH

Mahmudul H.

Graduate Research Assistant

Research

### "Okay but can be improved"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

April 22, 2021

Pros

Seamlessl+ and used by many universities!! So doesn't need orientation with the algorithm.

Cons

Randomly doesn't record audio. Which is problematic as you can't rely on it. There needs to be a verifying mechanism that the audio is recording.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ER

Erika R.

Training Coordinator

Mental Health Care

### "Turning Point review for evaluation "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 8, 2021

Pros

I like the accessibility of creating post test and evaluation for our trainings. It is easy to manage the responses and to export them into excel. As well as creating and scheduling them.

Cons

Not being able to survey more than 100 people.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DR

Drew R.

Data Analyst

Medical Devices

### "Great Conversation Starter"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 8, 2021

TurningPoint has been a great tool for us.

Pros

The technology allows my audience to interact with me in real time. When talking to salesmen about the needs of their teams it is always great to get real time responses to address some of the issues they may have in the field.

Cons

Not a whole lot. There is a small learning curve on how to start building power points.

Reasons for choosing Echo360

n/a

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JS

Jamilah S.

Safety & Quality Education Program Manager

Hospital & Health Care

### "Effective for Increased Engagement"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 8, 2021

During virtual teachings, overall participation and engagement has increased since using Turning Point.

Pros

The software gives me a lot of flexibility for gamifying with groups. I have found it easy to use and I rarely have problems with getting large groups onto the participant portal.

Cons

When participants join the portal, all PPT slides are able to be seen, but videos do not play through the TP session. This causes participants to have to join the virtual class on a PC as well as on their phone (for the polling questions) to be able to participate (This is only if videos are embedded into the PPT).

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AC

Amy C.

Staff VP, Accreditation and Certification

Airlines/Aviation

### "Easy to use but not always accurate"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

February 3, 2021

TurningPoint reps have always been very responsive when we need assistance. We typically use the actual clicker devices in person, but with the pandemic, in person courses were not happening. Using the mobile function has been very helpful for our virtual trainings. I wish we did not have to pay per seat to add more people on though. Maybe they could change the way they charge to blocks of seats, instead of a per seat cost that you have to pay every year. I have considered moving to a software that does not require an annual fee.

Pros

It is helpful, especially in the pandemic, that this software is mobile enabled, and people can respond from all over the U.S. The physical clickers are very simple to use. It is a nice way to engage a class and measure their knowledge.

Cons

I don't like that we have to pay an annual subscription fee based on our number of seats. Occasionally we may need to have more participants, but we would have to add on more participants into our subscription just for those couple of times that we need more than we have. Also, I wish there was a way to not give points against a person's score if they do not answer a question. Sometimes signals are weak or someone leaves the room, and they are penalized for that. Doesn't give a real accurate example of their current knowledge.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/172761/TurningPoint/reviews/)

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Popular comparisons

[Canvas vs Echo360](https://www.capterra.com/compare/127214-172761/CANVAS-vs-TurningPoint)