Who Uses This Software?

IT professionals, Service Providers, Host Providers and Software Vendors


Average Ratings

1 Review

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $4.95/month/user
  • Pricing Details
    Inquire for Service Provider pricing
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Webinars
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • TruGrid
  • www.trugrid.com
  • Founded 2017
  • United States

About TruGrid

Simplifies corporate-wide access to Enterprise Workspaces (desktops/servers) that are based on Microsoft Remote Desktop Services (RDS). Includes fully-integrated security and cloud scalability. 30-day trial available; no credit card required for trial. Inquire about Service Provider pricing.


TruGrid Features

  • Diagnostic Tools
  • Feedback Collection
  • File Transfer
  • Live Chat
  • Remote Control
  • Screen Sharing
  • Session Recording
  • Session Transfer

TruGrid Reviews Recently Reviewed!


Capterra-loader

Easy to setup, flexible customer service, and decent pricing

Feb 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I can setup clients pretty quickly

Dashboard with all my clients in one place

Pricing is just month to month

Customer service is great, free setup even.

No firewall changes

Cons: No mobile apps yet. They are supposed to have them this quarter. I asked them to let me know once they are ready so I can also use them.

Overall: Save a lot of time for remote support of client systems.