# TruGrid Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about TruGrid Software - reviews, pricing plans, popular comparisons to other Remote Support products and more. Source: https://www.capterra.com/p/172770/TruGrid --- # TruGrid Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) TruGrid ## What is TruGrid? Simplifies corporate-wide access to Enterprise Workspaces (desktops/servers) that are based on Microsoft Remote Desktop Services (RDS). Includes fully-integrated security and cloud scalability. Inquire about Service Provider pricing. ## What is TruGrid used for? [Remote Support](https://www.capterra.com/remote-support-software/)[Remote Desktop](https://www.capterra.com/remote-desktop-software/)[Virtual Machine](https://www.capterra.com/virtual-machine-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $15 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TruGrid?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.trugrid.com&name=TruGrid) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TruGrid 5.0 (2) VS. [4.7 (733)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/) Starting Price $15 Per User, Per Month Starting Price $6 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.8 (732) Value For Money 5.0 (2) Value For Money 4.8 (642) Customer Service 5.0 (2) Customer Service 4.7 (484) ## TruGrid alternatives [4.8 (389)](https://www.capterra.com/p/151861/FixMe-IT/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/) [4.0 (206)](https://www.capterra.com/p/100303/Kaseya-VSA/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 77% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/100303/Kaseya-VSA/) [SetMe](https://www.capterra.com/p/10012366/SetMe/) [4.7 (41)](https://www.capterra.com/p/10012366/SetMe/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10012366/SetMe/) Highest Rated [TSPlus](https://www.capterra.com/p/217414/TSPlus/) [4.9 (50)](https://www.capterra.com/p/217414/TSPlus/reviews/) Starting price $14.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/217414/TSPlus/) [View all alternatives](https://www.capterra.com/p/172770/TruGrid/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Active Directory Integration Integrates with Active Directory Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Escalation System alerts about the need to escalate an issue or request Authentication Verify the identity of users/devices to enable secure access TruGrid 27 features Define levels of authorization for access to specific files or systems Integrates with Active Directory Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Verify the identity of users/devices to enable secure access Track and manage adherence to policies for any service, product, process, or supplier Add customized logos and colors to align with company branding Creates virtual version of end user's desktop environment or operating system Access client's system information, including hardware and software configuration, to perform diagnostics Process of familiarizing new employees with the company, their position, and responsibilities Move files across different systems or networks Ability to chat online in real time Observe and track the demand, usage, progress or quality of a system, product, or user Estimate or forecast of a future scenario based on the study of present trends Engage in direct, instant messaging with customers, users, etc. Access work applications remotely, for when working away from the office and/or traveling Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Print remote documents from multiple devices Deploy updates or install new software remotely Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Digitally share screen view with others At least a username and password is required to access the system Record active support and chat sessions for auditing and training Allow users to access multiple services after entering their login credentials once Gauge satisfaction and receive information for improvement and success Extra layer of security that requires not only a password and username but also something specific to that user Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Trial Basic $15.00 Per User,Per Month Value for money 5.0 (2) 5.0 Based on 2 reviews ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent ZK Zachary K. Professional Services Director Information Technology and Services ### "Trugrid is awesome" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 30, 2018 We are using Trugrid to solve the complex question of providing secured access to enterprise resources across our customer base. Pros \-Quick setup -Works securely -Great 2FA from mobile app -Peace of mind Cons \-Extra steps required for Windows 7 (Not a deal killer) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jim T. Consultant / Project Manager ### "Easy to setup, flexible customer service, and decent pricing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 17, 2018 Save a lot of time for remote support of client systems. Pros I can setup clients pretty quickly Dashboard with all my clients in one place Pricing is just month to month Customer service is great, free setup even. No firewall changes Cons No mobile apps yet. They are supposed to have them this quarter. I asked them to let me know once they are ready so I can also use them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)