Who Uses This Software?

IT professionals, Service Providers, Host Providers and Software Vendors


Average Ratings

2 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $4.95/month/user
  • Pricing Details
    Inquire for Service Provider pricing
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Webinars
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • TruGrid
  • www.trugrid.com
  • Founded 2017
  • United States

About TruGrid

Simplifies corporate-wide access to Enterprise Workspaces (desktops/servers) that are based on Microsoft Remote Desktop Services (RDS). Includes fully-integrated security and cloud scalability. 30-day trial available; no credit card required for trial. Inquire about Service Provider pricing.


TruGrid Features

  • Diagnostic Tools
  • File Sharing
  • Real-time Chat
  • Screen Sharing
  • Session Recording
  • Session Transfer
  • Surveys & Feedback

TruGrid Reviews Recently Reviewed!


Trugrid is awesome

Oct 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: -Quick setup

-Works securely

-Great 2FA from mobile app

-Peace of mind

Cons: -Extra steps required for Windows 7 (Not a deal killer)

Overall: We are using Trugrid to solve the complex question of providing secured access to enterprise resources across our customer base.

Capterra loader

Easy to setup, flexible customer service, and decent pricing

Feb 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I can setup clients pretty quickly

Dashboard with all my clients in one place

Pricing is just month to month

Customer service is great, free setup even.

No firewall changes

Cons: No mobile apps yet. They are supposed to have them this quarter. I asked them to let me know once they are ready so I can also use them.

Overall: Save a lot of time for remote support of client systems.