ServeCircle Solutions

ServeCircle


4 / 5
6 reviews

Who Uses This Software?

Service Centers, Mobile Companies, Service franchise providers, Product insurance companies.


Average Ratings

6 Reviews

  • 4 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $20.00/year
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Webinars
  • Support
    Online
    Business Hours

Vendor Details

  • ServeCircle Solutions
  • www.servecircle.com
  • Founded 2015
  • India

About ServeCircle

An online platform that helps you manage all of your service centers from a single, centrally hosted application.


129102

ServeCircle Features

  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management

ServeCircle Reviews Recently Reviewed!


Best Software for Service Industry

Sep 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Its easy to use and keeps all the records quite clear. Bundled with mobile phone Apps, Service engineers easily know what's need to be done and work out. Customer gets instant SMS and email alerts for registration, work completion and job delivery. The best part of ServeCircle being tremendous support from the customer care. Anytime either call or chat, you get immediate support.

Cons: Since every details are online, it is difficult to access data when internet connection is out.

Overall: Once the registration part is completed, service engineers and technicians know what to do exactly from their mobile apps. Our engineers and technicians come to office prepared for the day reducing management cost and time. So, overall customer satisfaction is at the max with the help of ServeCircle.

Vendor Response

by ServeCircle Solutions on September 25, 2018

Thank you for this feedback. It helps us to do better.

good fo service center

Sep 17, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: 1 . no need to save any data in local drive.

2. reports are very clear and useful formats.

3. every need is fulfilled for service centers.

4. jobseet format is very good. every checklist and input information show in print.

Cons: 1.its cant be use without internet.

2. data can not open without internet. and also can't find customer information without internet.

Overall: solving meany problems like manual typed job seet convert into good format with problems and cost of repair . so every signal documents in proper format. its impressive for our customer.

Vendor Response

by ServeCircle Solutions on September 25, 2018

Thank you for your review.

Now server much better keep going

May 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Invoice generation tax calculation service jobsheet generation onsite customer manage all good inventory also managed

Cons: Software was good for using but plz add hsn code uplode by excel and when we select hsn code then tax % auto selected

Overall: Invoice tracking

Vendor Response

by ServeCircle Solutions on May 16, 2018

Thanks for your feedback. Product is continuously improving and shall consider your request.

Capterra loader

SERVE CIRCLE software for maintenance people

Sep 20, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of updating regular status of service during the course of support case.

Cons: nothing to dislike as such. might be we can add few more features in the coming months like customer login to book a call , graphical reports for management.

Overall: we could systematically acknowledge the receipt of support/service calls and provide regular updates

Vendor Response

by ServeCircle Solutions on September 21, 2018

Thank you for your feedback.

Excellent Software for Service Centres

Sep 19, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. Since it is cloud it is easy to access from any ware

Cons: Inventory section is not user friendly. A field should be given for entering the rack in which the product for repair is placed.

Vendor Response

by ServeCircle Solutions on September 21, 2018

Thank you for your feedback. We have taken a note of it.

it's as good not bad for managing serivces

Sep 17, 2018
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: so many features are very good @ good price

Cons: but it's still missing so many features and make software much easier

Overall: Good

Vendor Response

by ServeCircle Solutions on September 18, 2018

Thank you for your review and feedback. We have taken a note of it and shall work to make things better. Regards.