--- title: "Nowsta Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Nowsta the right Staffing Agency solution for you? Explore 283 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/172778/Nowsta/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- Nowsta 4.9 (283) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of Nowsta Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews CP Clayton P Director of OperationsHospitality, 51 - 200 employeesUsed the software for: More than 2 years. “The ease with which I'm able to see staff's allocation and hours throughout the week.“ December 10, 2024 EO Erin O Event AssistantEvents Services, 51 - 200 employeesUsed the software for: Less than 6 months. “The Earnings function isn’t used by my company, as it isn’t very advanced and payroll is run separately via ADP.“ December 6, 2024 AC Ashley C Director of Food and BeverageFood & Beverages, 201 - 500 employeesUsed the software for: More than 2 years. “It provides an opportunity to organize dynamic operations and can be utilized reliably in the mobile version for necessary updates.“ May 2, 2024 JL Jeremy L OwnerEvents Services, 11 - 50 employeesUsed the software for: More than 2 years. “There is no quick way to edit shifts without access to a computer.“ January 14, 2025 NN Nick N Executive ChefRestaurants, 11 - 50 employeesUsed the software for: More than 2 years. “I like how you can clock in and clock out with it, you can schedule employees and keep track of their hours on a daily basis.“ October 14, 2023 sa sarah a VP Event ProductionEvents Services, 51 - 200 employeesUsed the software for: 1-2 years. “it was hard to get our database uploaded accurately and we had a lot of turnover + low response times from our CSM prior to Aimee.“ February 14, 2024 JE Jacob E Assistant Operations ManagerFood & Beverages, 11 - 50 employeesUsed the software for: 1-2 years. “Nowsta helps us schedule our event staffing with ease and is a great experience!“ January 22, 2025 JD Jill D CFOHospitality, 51 - 200 employeesUsed the software for: More than 2 years. “The Customized csv for import is still not 100% correct and manual changes have to be made before importing.“ October 17, 2023 ## Showing most helpful reviews Showing 1-25 of 283 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Amanda Z. Staffing Manager Events Services Used the software for: 1-2 years ### "This app has been game changing for how we communicate with staff." July 20, 2018 5.0 Pros I like the ease of use as a Coordinator. My time spent scheduling has shrunk majorly, leaving me more time to focus on recruiting, on-boarding and training. The calendar makes it really easy for me to see what my week looks like. The sorting function help me isolate events to more easily see events. Even the color and font choices used in the apps is pleasing to the eye! The support from the Nowsta team has been amazing. They always respond within minutes through their direct messaging function and not only resolve the issue, but are a blast to work with. It's been a year that we have used the software and there have been endless improvements to functionality. They have expanded the system in many ways, allowing us to change our payroll functions and save money. Many times, we have seen areas for improvement, have sent the Nowsta team suggestions and then seen the tweaks in the app a few weeks later. The team at Nowsta is the ultimate example of continuous improvement. My staff really enjoys using the app and it has actually been a help in hiring as well. I mention it during the interview and I have seen candidates' faces light up with excitement that we schedule with such a convenient form of communication. Cons The timeclock function on the app can be buggy and not record proper times, but I let the Nowsta team know and it's usually fixed right away. It's also an easy fix as a Coordinator, to adjust the times on the desktop. Review Source RM Rachel M. Director of Operations Food & Beverages Used the software for: 2+ years ### "Staffing is hard enough as is, do yourself a favor! Get Nowsta!" May 11, 2023 5.0 With nowsta we are staying organized and it helped push our companies staffing methods into the digital Era. Using an app vs sending emails and making calls has saved so much time. \[sensitive content hidden\] and \[sensitive content hidden\] have been so helpful to me since day 1 and care about their clients and how this program can help them every day. Pros Nowsta customer service is always top notch! The software is so user friendly from both an admin pov and staff member pov. It has the ability to be so event specific and you can truly tailor it to your companies needs! This allows you to see all information on the go, whenever you need it! Nowsta also makes employee communication easier with the use of notifications and viewing team contact info. I honestly cannot say enough great things about this software. Cons I have no complaints, truly. And if I did, I know Nowsta would do everything they could to fix them. Nowsta has helped me at 2 different companies over 4+ years and it is one of the top 3 things required for me to do my job properly. Reason for choosing Nowsta There was no choice for me, I insisted on stopping the use of paycom scheduling and using nowsta. Switched from [Paycom](https://www.capterra.com/p/130949/Paycom/) I personally requested it upon accepting my job after using Nowsta at another company. Review Source KE Kristina E. Owner Events Services Used the software for: 1-2 years ### "Seems pretty standard" May 15, 2023 3.0 Been fine Pros I had to get into using NOwsta because of one of my clients, I don't have too much to say but it doesn't have the features I need to completely use it. I have to still use my schedule and also they still have to email in hours. Saves me on sending out the schedule but not much more on the other side. Cons that it doesn't have everything I need, not as easy as I would like. Review Source PM Pablo M. Director Staffing and Recruiting Used the software for: 2+ years ### "Great system for staffing companies " September 18, 2024 5.0 I love it. Adp, paychex, ubeya, connect team not even close. You guys are the best in the industry Pros It fits our industry. Bill pay vs pay rate reports, all in great Cons We cannot communicate 2 way with staff and cannot create a group chats with the team per event. Since we are here, also a section where you can have documents to give team. Onboarding, training, etc Check out connecteam, i almost get them instead of you. Add some of those features and you will be perfect. I am serious Alternatives considered [Ubeya](https://www.capterra.com/p/164999/Ubeya/) Reason for choosing Nowsta Knowledge, features and because we were offer a nice Deal Switched from [Connecteam](https://www.capterra.com/p/153140/Connecteam/) Loved Nowsta and the bill vs pay feature. You focus on events vs Employees. That is how I need to see our jobs, not by ppl but by day and event Review Source ZH Zach H. Catering Events Manager Hospitality Used the software for: 2+ years ### "Wowsta for Nowsta!" February 20, 2024 5.0 Very pleased. I think we've been using it since 2018 or so. I acknowledge that the program probably offers much for function that we tend to utilize. Pros Ease of use by my staff via the app, which leads to quick responsiveness. Cons I'm not seeing or not aware of a inter- staff communication capability. Like shift swapping. Would be nice if staff could swap shifts among themselves. Using the pdf timesheet for billing is not conducive to our operations. There are always incidentals/ deliver fees added on the back end that do not necessarily show up on the final pdf. We are a University that employs students and On call folks. Our Payroll procedures process them differently. For example, student are paid rounded to the nearest quarter hour. On calls are paid using exact times. We ultimately have to round everyone to quarter hours to keep the actual hours worked more clean. We use a separate payroll system called Bannerweb for logging hours. Reason for choosing Nowsta Nowsta seemed to be a more 'catering centric' program Switched from [7shifts](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/) Nowsta seemed to be a more 'catering centric' program Review Source PF Paige F. Special Events Coordinator Events Services Used the software for: 6-12 months ### "New Staffing Events Coordinator Joins New Company as a Nowsta Coordinator. " October 12, 2023 5.0 Overall Nowsta is a great tool for admin and external users alike. Other than the missing chat feature and the inability to easily change/sort an event's staff assignments/roles on the event page, I have no complaints. Pros I like the ability to visually see which events are fully staffed, which need staffing, and the easy publishing of open shifts to our staffing roster. Cons I don't like that there is no way to chat/text staff within the app. It would be nice if there was a SLACK like chat area/channels area for staff to reach out rather than given them our personal numbers. Switched from [Connecteam](https://www.capterra.com/p/153140/Connecteam/) The new company I work with prefers Nowsta since it integrates with TPP. Review Source JR Jonathan R. Director of Operations Food & Beverages Used the software for: 1-2 years ### "Employee Communication and Coordination at its Finest" December 5, 2023 5.0 Compared to the competition, Nowsta comes out way ahead in ease of use, ability to deliver results, drive efficiency, and track accountability. Pros Ease of use and interface make using Nowsta & training easy. Ease of integrations makes implementation and ROI high. Many workers in our market are familiar with Nowsta. Data and reporting allow deep analytics for management, business strategy, and budgets. Cons Not allowing workers to Opt to share their calendars across multiple employers means that employee calendars are not always up to date. Not being able to see available workers without creating a placeholder shift. Alternatives considered [FoodStorm](https://www.capterra.com/p/124696/FoodStorm-for-Catering/)[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)[Caterease](https://www.capterra.com/p/2280/Caterease/) Reason for choosing Nowsta Nowsta did better in the critical areas listed above: staff management and tracking, time and attendance, API integrations (payroll & sales software), communication with employees, HR tracking, file sharing, metric tracking & Data (call outs and shift declinations) Switched from [Deputy](https://www.capterra.com/p/167811/Deputy/) Deputy's integration did not work with our software. It also did not deliver in critical areas listed above, where Nowsta does deliver. Review Source BK Bob K. CFO Hospitality Used the software for: 2+ years ### "Great product and service" February 9, 2024 5.0 We as a company have loved Nowsta from implementation. It has definitely been a game changer for us in multiple ways and has had a positive impact in all departments, from event staffing to floral staffing to operations staffing and scheduling meetings. It is integral to our success and the support team is top-notch. Pros Scheduling, time tracking, ease of use, ability to assign multiple roles with various hourly rates, reporting tools Cons Nothing that I dislike but there may be a feature or two that might be beneficial, at least for some of the information or uses that I would like to retain/export. Reason for choosing Nowsta Belief in the product and our communications with Max Switched from [CoAd](https://www.capterra.com/p/156904/PrimePay/) Ease of use, ability to assign multiple roles with multiple rates without a cap on the number of roles, mobile use of the timeclock app and ability for our team members to have everything they need at their fingertips with the app. Review Source FT Frankie T. Owner Food & Beverages Used the software for: 2+ years ### "Nowsta is a must have!" November 30, 2023 5.0 Nowsta has enabled us to grow as a company and scale when needed. This is a must have app in our industry. Pros I like the ability to schedule multiple events and include a multitude of details that are important to convey to our teams. Also, the ability to engage temp staff through the same system is a game changer. Cons I would like to be able to receive employee responses through the system making it a one stop shop. Alternatives considered [HotSchedules](https://www.capterra.com/p/52611/HotSchedules/) Reason for choosing Nowsta The format makes so much sense for a company like ours where we may have many events in multiple locations across the state all at the same time. Switched from [When I Work](https://www.capterra.com/p/121248/When-I-Work/) Lack of flexibility for our industry. We felt limited. Review Source MA Michelle A. Head of Booking Department Hospitality Used the software for: 1-2 years ### "Makes my job easier!" May 19, 2023 5.0 I can not gush any mor than I have. It is the best managing software I have ever used. It meets all my staffing needs- and exceeds them with Nowsta Flex. I could not be a happier camper. Pros Nowsta creates a space where I can successfully create and customize events to our companies particular needs. We are also able to more easily evaluate our staff and track hours worked. Communication with our staff is an absolute breeze with the built in announcement feature. Cons I have not bumped into anything that Nowsta has not already changed (adding the "unavailable" feature was a dream come true) Alternatives considered [Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) Reason for choosing Nowsta I used Nowsta at another company (where I was first introduced to it). When I moved to my new company, they were using email+google sheets to manage events and staff employees. I said there is a better way- let me tell you about Nowsta! We implemented in the off season and have been using Nowsta in full force since then! Review Source CF Caroline F. HR Director Hospitality Used the software for: 2+ years ### "Best Product on the market " January 9, 2025 5.0 We just love working with Nowsta, we really think it's a great product Pros Nowsta has revolutionized our industry. I love that it keeps track of all my hourly employees time but also if they have two pay rates , their reviews... it's by far the best product on the market for time keeping of big teams Cons The updates we ask for take too long to happen Review Source NM Nikki M. Director of catering Food & Beverages Used the software for: 6-12 months ### "Efficiency in catering and gig work" November 12, 2023 5.0 Good it has been overall good. Only with scheduling a shift for someone and not sending an update for scheduled shifts is my only complaint. Pros We like Nowsta it works well for gig work. Efficiency overall for staff to pick up or deny shifts quickly. Cons Your current hours are not tallied on the first screen. Hours worked on the first screen would be so efficient. Reason for choosing Nowsta Not sure. I am just figuring out the system as far as I know this is our first run with it. Review Source JM Jared M. Senior Operations Manager Food & Beverages Used the software for: 2+ years ### "Nowsta Lowers My Stress Level" July 11, 2023 5.0 Overall, I am completely impressed with the functionality, ease of use, and practicality of this product. It increases my quality of life because it is so helpful and user friendly that it significantly lowers my stress level. Thanks, again. Pros Nowsta is so intuitive and helpful that I honestly enjoy my time using the program. I am able to visualize and focus on the teams and venues I am staffing rather than stress about difficult logistics of a program (which is common in other programs I use). It is incredibly fluid and simple in use for an aspect of my job that is actually very complicated. I would recommend Nowsta to anyone who spends a significant portion of their day filling any type of employee shifts. Thanks for your hand work, Nowsta! Cons I don't have a good understanding of how to compare employee work/hour allocation relative to specific types of events. Perhaps better illustrative data representation would help. It's also possible that I just don't know how to find or use these already accessible features. Review Source JA Jennifer A. Controller Entertainment Used the software for: 1-2 years ### "Best Entertainment Crewing Software " February 19, 2022 5.0 This software allows us work with an ever-changing employee pool to staff entertainment events. It is easy to set-up events, add employees to shifts, and be able to customize most aspects of the crewing process to meet our client's needs. It is also very convenient to have timesheets and employee attendance integrated in the same software as our calendar and crewing. Pros Nowsta is great for real-time staffing, planning upcoming events for clients, and for tracking attendance and employee times. I've worked with several different software packages over the past 5 years, and this is the one that I'm going to stick with because it does everything I need it to in a user-friendly way. Cons I would like to be able to add a little more customization to employee pay rates (not only by position, but by client as well). It would also be helpful to be able to customize overtime rules a little more. Review Source Response from Nowsta February 22, 2022 Hi Jennifer, Just following up here to let you know that you can create custom pay rates on a per client basis. Here is a link to an article that explains how to set these up. https://community.nowsta.com/en/articles/3038105-how-to-add-custom-client-pay-rates-and-bill-rates If you have any questions - please let us know at support@nowsta.com MD Monica D. Staffing Manager Hospital & Health Care Used the software for: 2+ years ### "Easy to navigate" September 8, 2023 5.0 We use Nowsta integrated with Total Party Planner which works well for our catering company. Pros Nowsta is user friendly. I love that I can use it on my phone or on my desktop. Most of my event staff find it easy to clock in and out and set up their availability calendar. Cons Nowsta works for all my needs at this time. Review Source SM Sunni M. General Manager Hospitality Used the software for: 6-12 months ### "Nowsta has transformed our business" August 10, 2023 5.0 Onboarding was really easy and allowed us to really clean-up our files as we imported the data. Ease of use is fantastic both internally and the app for our team. Pros Nowsta has saved us countless hours allowing us to focus our attention from staff scheduling to team training, client support, sales and marketing. Our efficiency, accuracy and accountability has been transformed. Cons Truly there isn't anything to complain about. Customer service has been amazing and responsive, the system works without downtime. Reason for choosing Nowsta A large catering company recommended Nowsta. Review Source GC Greta C. Human Resources Director Hospitality Used the software for: 2+ years ### "Streamline your process!" May 10, 2023 5.0 Payroll reporting is simpler.Tracking who is where/when is much less single-threaded than it was. Pros So much easier to keep track of who is where, when, and it keeps me from double booking folks. I also love that it alerts/reminds them of their commitments. So much better than a spreadsheet! Cons Some occasional glitches that are a challenge for the less tech-savvy.Daily schedule of events often prints with strange page breaks. Review Source MC Monica C. Catering Staff Director Hospitality Used the software for: 2+ years ### "Makes my job easy" August 5, 2023 5.0 Great was first a user and found it very beneficial and now the administrator and it is essential Pros Nowsta is essential in Staffing our events. Provides easy communication tools. Cons Custom reports and scheduled reports would help automate processes and keep groups in the know. And reporting for published shifts replies (nowsta tells me that someone declined direct requests, would be nice to know about published ones too when Staffing various shifts and events in a day) Reason for choosing Nowsta Was not involved in scheduling prior to Nowsta with company Review Source ES Emily S. Human Resources Assistant Hospitality Used the software for: 2+ years ### "Great time saving software!" July 6, 2022 5.0 Overall, Nowsta is a great tool when it comes to our scheduling, event organization, and employee management. We are very thankful for the time it saves us and for the straightforward approach Nowsta has with all users. Pros So many elements of Nowsta work great! The easy-to-view calendar of events, the list of workers that populates quickly, the list of scheduled shifts, and all of the easy-to-navigate features really save us time in the Human Resources office! Cons Nothing specifically on the administrator level needs improvement. For mobile navigation on behalf of the employees, maybe an easier layout is needed, but I am unfamiliar with mobile navigation. Review Source KJ Katie J. Office Admin Food & Beverages Used the software for: 6-12 months ### "Nowsta for Catering" July 17, 2023 5.0 Our experience with is lovely! We love using the mobile app. It makes it so easy for everyone! Pros The thing that I like most about Nowsta is how easy it is to use. Our employees love using the app to track their hours & earnings. It is also easy for us to keep track of them as well! The mobile app is a life saver for catering! The employees can easily clock in and out of their shifts by phone! Cons I do not really have any cons for Nowsta! I have always had a great experience with it. Review Source cB carlos B. CDC Hospitality Used the software for: 2+ years ### "Honest opinion " October 4, 2023 4.0 Just Great and very usefull for a daily usage. Pros How easy makes control a whole system for companies like our. Cons Some times its kind of too slow to load but it can also be part of the internet. Review Source TB Tammy B. Catering Coordinator Events Services Used the software for: 2+ years ### "We Love Nowsta" May 12, 2023 4.0 Nowsta has been very beneficial in saving time scheduling staffing and keeping track of staffing as per event. Pros We love how easy it is to assign team members to events and how easy it is for team members to accept or decline, based on their personal schedules. We love how Nowsta integrates with our Curate software! We appreciate all of the information that we are able to plug-into each event! Cons We do not at all appreciate that Nowsta does not offer any phone support whatsoever. Nowsta is impossible to integrate with ADP and this is a huge disappointment, as had been told that this would be an easy process. We are having to hire yet another software in order to run our payroll, again a huge disappointment, because we were hoping that using Nowsta would streamline our payroll process. Review Source Response from Nowsta May 15, 2023 Hello Tammy, We do offer custom payroll files that will import directly into ADP. Please contact us at support@nowsta.com and we can assist you in getting this set up. MP Matthew P. President Food & Beverages Used the software for: 2+ years ### "An amazing experience and great product!" July 27, 2023 5.0 Pros I like that Nowsta works well for our team and that they are constantly improving the product with the input of their users. Cons If it could export information back to our catering software, that would be helpful but our catering software does not have that capability Reason for choosing Nowsta We chose Nowsta because of their team, the pricing and their willingness to listen and add features. Review Source NN Nick N. Executive Chef Restaurants Used the software for: 2+ years ### "Nowsta helps keep our scheduling and hours organized" October 14, 2023 5.0 I am very happy with Nowsta. Pros Nowsta is a powerful app. I like how you can clock in and clock out with it, you can schedule employees and keep track of their hours on a daily basis. Cons I am not sure. Nowsta does what I need it to do. Review Source LW Lisa W. Director of Business Development Hospitality Used the software for: 2+ years ### "We Love Nowsta!" October 8, 2021 5.0 We love Nowsta - from the beginning, their attention to detail and willingness to listen to our needs as a high volume luxury catering company and then develop the tools within the system to be a successful program for us have been top notch. It is super user friendly for our team to use - even with people who do not thrive using technology. It has been a game changer for our business! Pros Being able to see the different views from daily, weekly and monthly for event staffing has been super helpful. We love that the program can handle both our day to day time clock needs and our scheduling for offsite events. We have been to integrate into many facets of our business and it is so nice to have everything on one platform! Cons We found integration to be easy and pretty seamless for our company. For how I use Nowsta in my role with our company, it works great for me. 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