--- title: "Nowsta Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Nowsta the right Employee Scheduling solution for you? Explore 283 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/172778/Nowsta/reviews/" page_type: "reviews" language: "en" --- Nowsta 4.9 (283) [View alternatives](https://www.capterra.com/p/172778/Nowsta/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 20th, 2026 # Reviews of Nowsta Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews jt jennifer t event producderHospitality, 501 - 1,000 employeesUsed the software for: 1-2 years. “Nowsta makes staffing and events logistics and organization, which can be difficult to organize a breeze!“ September 3, 2024 EO Erin O Event AssistantEvents Services, 51 - 200 employeesUsed the software for: Less than 6 months. “The Earnings function isn’t used by my company, as it isn’t very advanced and payroll is run separately via ADP.“ December 6, 2024 CP Clayton P Director of OperationsHospitality, 51 - 200 employeesUsed the software for: More than 2 years. “The ease with which I'm able to see staff's allocation and hours throughout the week.“ December 10, 2024 JL Jeremy L OwnerEvents Services, 11 - 50 employeesUsed the software for: More than 2 years. “There is no quick way to edit shifts without access to a computer.“ January 14, 2025 AC Ashley C Director of Food and BeverageFood & Beverages, 201 - 500 employeesUsed the software for: More than 2 years. “It provides an opportunity to organize dynamic operations and can be utilized reliably in the mobile version for necessary updates.“ May 2, 2024 sa sarah a VP Event ProductionEvents Services, 51 - 200 employeesUsed the software for: 1-2 years. “it was hard to get our database uploaded accurately and we had a lot of turnover + low response times from our CSM prior to Aimee.“ February 14, 2024 NN Nick N Executive ChefRestaurants, 11 - 50 employeesUsed the software for: More than 2 years. “I like how you can clock in and clock out with it, you can schedule employees and keep track of their hours on a daily basis.“ October 14, 2023 JD Jill D CFOHospitality, 51 - 200 employeesUsed the software for: More than 2 years. “The Customized csv for import is still not 100% correct and manual changes have to be made before importing.“ October 17, 2023 ## Showing most helpful reviews Showing 1-25 of 283 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Amanda Z. Staffing Manager Events Services Used the software for: 1-2 years ### "This app has been game changing for how we communicate with staff." July 20, 2018 5.0 Pros I like the ease of use as a Coordinator. My time spent scheduling has shrunk majorly, leaving me more time to focus on recruiting, on-boarding and training. The calendar makes it really easy for me to see what my week looks like. The sorting function help me isolate events to more easily see events. Even the color and font choices used in the apps is pleasing to the eye! The support from the Nowsta team has been amazing. They always respond within minutes through their direct messaging function and not only resolve the issue, but are a blast to work with. It's been a year that we have used the software and there have been endless improvements to functionality. They have expanded the system in many ways, allowing us to change our payroll functions and save money. Many times, we have seen areas for improvement, have sent the Nowsta team suggestions and then seen the tweaks in the app a few weeks later. The team at Nowsta is the ultimate example of continuous improvement. My staff really enjoys using the app and it has actually been a help in hiring as well. I mention it during the interview and I have seen candidates' faces light up with excitement that we schedule with such a convenient form of communication. Cons The timeclock function on the app can be buggy and not record proper times, but I let the Nowsta team know and it's usually fixed right away. It's also an easy fix as a Coordinator, to adjust the times on the desktop. Review Source KD Keiry D. HR Hospitality Used the software for: 6-12 months ### "Saves Time, So Easy To Use, and Love the app!" January 21, 2025 5.0 Use to do labor calls for catering teams and its a great resource! Pros So easy to use! The best platform to fill open positions for mass labor calls and keep track of people requests. Cons Transfer of Data to HRIS, timeclock punch connectivity Switched from [CaterXpert](https://www.capterra.com/p/100856/CaterXpert/) mass scheduling was essential to making the swich Review Source KE Kristina E. Owner Events Services Used the software for: 1-2 years ### "Seems pretty standard" May 15, 2023 3.0 Been fine Pros I had to get into using NOwsta because of one of my clients, I don't have too much to say but it doesn't have the features I need to completely use it. I have to still use my schedule and also they still have to email in hours. Saves me on sending out the schedule but not much more on the other side. Cons that it doesn't have everything I need, not as easy as I would like. Review Source PM Pablo M. Director Staffing and Recruiting Used the software for: 2+ years ### "Great system for staffing companies " September 18, 2024 5.0 I love it. Adp, paychex, ubeya, connect team not even close. You guys are the best in the industry Pros It fits our industry. Bill pay vs pay rate reports, all in great Cons We cannot communicate 2 way with staff and cannot create a group chats with the team per event. Since we are here, also a section where you can have documents to give team. Onboarding, training, etc Check out connecteam, i almost get them instead of you. Add some of those features and you will be perfect. I am serious Alternatives considered [Ubeya](https://www.capterra.com/p/164999/Ubeya/) Reason for choosing Nowsta Knowledge, features and because we were offer a nice Deal Switched from [Connecteam](https://www.capterra.com/p/153140/Connecteam/) Loved Nowsta and the bill vs pay feature. You focus on events vs Employees. That is how I need to see our jobs, not by ppl but by day and event Review Source RM Rachel M. Director of Operations Food & Beverages Used the software for: 2+ years ### "Staffing is hard enough as is, do yourself a favor! Get Nowsta!" May 11, 2023 5.0 With nowsta we are staying organized and it helped push our companies staffing methods into the digital Era. Using an app vs sending emails and making calls has saved so much time. \[sensitive content hidden\] and \[sensitive content hidden\] have been so helpful to me since day 1 and care about their clients and how this program can help them every day. Pros Nowsta customer service is always top notch! The software is so user friendly from both an admin pov and staff member pov. It has the ability to be so event specific and you can truly tailor it to your companies needs! This allows you to see all information on the go, whenever you need it! Nowsta also makes employee communication easier with the use of notifications and viewing team contact info. I honestly cannot say enough great things about this software. Cons I have no complaints, truly. And if I did, I know Nowsta would do everything they could to fix them. Nowsta has helped me at 2 different companies over 4+ years and it is one of the top 3 things required for me to do my job properly. Reason for choosing Nowsta There was no choice for me, I insisted on stopping the use of paycom scheduling and using nowsta. Switched from [Paycom](https://www.capterra.com/p/130949/Paycom/) I personally requested it upon accepting my job after using Nowsta at another company. Review Source ZH Zach H. Catering Events Manager Hospitality Used the software for: 2+ years ### "Wowsta for Nowsta!" February 20, 2024 5.0 Very pleased. I think we've been using it since 2018 or so. I acknowledge that the program probably offers much for function that we tend to utilize. Pros Ease of use by my staff via the app, which leads to quick responsiveness. Cons I'm not seeing or not aware of a inter- staff communication capability. Like shift swapping. Would be nice if staff could swap shifts among themselves. Using the pdf timesheet for billing is not conducive to our operations. There are always incidentals/ deliver fees added on the back end that do not necessarily show up on the final pdf. We are a University that employs students and On call folks. Our Payroll procedures process them differently. For example, student are paid rounded to the nearest quarter hour. On calls are paid using exact times. We ultimately have to round everyone to quarter hours to keep the actual hours worked more clean. We use a separate payroll system called Bannerweb for logging hours. Reason for choosing Nowsta Nowsta seemed to be a more 'catering centric' program Switched from [7shifts](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/) Nowsta seemed to be a more 'catering centric' program Review Source PF Paige F. Special Events Coordinator Events Services Used the software for: 6-12 months ### "New Staffing Events Coordinator Joins New Company as a Nowsta Coordinator. " October 12, 2023 5.0 Overall Nowsta is a great tool for admin and external users alike. Other than the missing chat feature and the inability to easily change/sort an event's staff assignments/roles on the event page, I have no complaints. Pros I like the ability to visually see which events are fully staffed, which need staffing, and the easy publishing of open shifts to our staffing roster. Cons I don't like that there is no way to chat/text staff within the app. It would be nice if there was a SLACK like chat area/channels area for staff to reach out rather than given them our personal numbers. Switched from [Connecteam](https://www.capterra.com/p/153140/Connecteam/) The new company I work with prefers Nowsta since it integrates with TPP. Review Source JR Jonathan R. Director of Operations Food & Beverages Used the software for: 1-2 years ### "Employee Communication and Coordination at its Finest" December 5, 2023 5.0 Compared to the competition, Nowsta comes out way ahead in ease of use, ability to deliver results, drive efficiency, and track accountability. Pros Ease of use and interface make using Nowsta & training easy. Ease of integrations makes implementation and ROI high. Many workers in our market are familiar with Nowsta. Data and reporting allow deep analytics for management, business strategy, and budgets. Cons Not allowing workers to Opt to share their calendars across multiple employers means that employee calendars are not always up to date. Not being able to see available workers without creating a placeholder shift. Alternatives considered [FoodStorm](https://www.capterra.com/p/124696/FoodStorm-for-Catering/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[Caterease](https://www.capterra.com/p/2280/Caterease/) Reason for choosing Nowsta Nowsta did better in the critical areas listed above: staff management and tracking, time and attendance, API integrations (payroll & sales software), communication with employees, HR tracking, file sharing, metric tracking & Data (call outs and shift declinations) Switched from [Deputy](https://www.capterra.com/p/167811/Deputy/) Deputy's integration did not work with our software. It also did not deliver in critical areas listed above, where Nowsta does deliver. Review Source BK Bob K. CFO Hospitality Used the software for: 2+ years ### "Great product and service" February 9, 2024 5.0 We as a company have loved Nowsta from implementation. It has definitely been a game changer for us in multiple ways and has had a positive impact in all departments, from event staffing to floral staffing to operations staffing and scheduling meetings. It is integral to our success and the support team is top-notch. Pros Scheduling, time tracking, ease of use, ability to assign multiple roles with various hourly rates, reporting tools Cons Nothing that I dislike but there may be a feature or two that might be beneficial, at least for some of the information or uses that I would like to retain/export. Reason for choosing Nowsta Belief in the product and our communications with Max Switched from [CoAd](https://www.capterra.com/p/156904/PrimePay/) Ease of use, ability to assign multiple roles with multiple rates without a cap on the number of roles, mobile use of the timeclock app and ability for our team members to have everything they need at their fingertips with the app. Review Source FT Frankie T. Owner Food & Beverages Used the software for: 2+ years ### "Nowsta is a must have!" November 30, 2023 5.0 Nowsta has enabled us to grow as a company and scale when needed. This is a must have app in our industry. Pros I like the ability to schedule multiple events and include a multitude of details that are important to convey to our teams. Also, the ability to engage temp staff through the same system is a game changer. Cons I would like to be able to receive employee responses through the system making it a one stop shop. Alternatives considered [HotSchedules](https://www.capterra.com/p/52611/HotSchedules/) Reason for choosing Nowsta The format makes so much sense for a company like ours where we may have many events in multiple locations across the state all at the same time. Switched from [When I Work](https://www.capterra.com/p/121248/When-I-Work/) Lack of flexibility for our industry. We felt limited. Review Source TM TRACY M. ACCOUNT MANAGER Hospitality Used the software for: 6-12 months ### "AMAZING! ONLY FINGERS AND KEYS NEEDED!" December 17, 2024 5.0 AMAZING!!!! I FEEL CONFIDENT WORKING ON THIS APP BECAUSE OF THE DESIGN AND SUPPORT Pros SIMPLE TO USE. FLOWS ACCORDINGLY. EXCELLENT TECH SUPPORT. EXCELLENT TRAINING. EVERYTHING YOU NEED TO SEE AND KNOW AT THE CLICK OF A BUTTON. Cons ONE THING IS THAT WHEN YOU ARE LOOKING AT AN EMPLOYEE'S SCHEDULE IF IT WAS ALL A DROP-DOWN METHOD Review Source WH William H. Owner Events Services Used the software for: 2+ years ### "Nowsta makes us a force to recon with in our industry " June 9, 2023 5.0 I am very happy with the way everything has been going and plan to use the Nowsta app until I retire Pros I love both the desktop in the mobile app. Thanks to Nowsta we have a very easy time communicating with our staff in real time. Cons Just like any other sort of technology today it takes a little getting used to. We were coming from an antiquated system to something fresh and new, but the team walked us through everything step-by-step, and make sure that we understand every aspect of the app.. Review Source DS Daryl S. CEO Events Services Used the software for: 6-12 months ### "Lovin Nowsta" September 10, 2024 5.0 Its been really seamless for us. I love that I can fill staffing positions, even last minute, if I get in a jam, and the Nowsta staff is super responsive to when we have an urgent need (or any need in that matter). Pros I love how integrated my event details and staffing are. Cons I dont genuinely have any complaints. It works for what we need it for. Review Source JA Jennifer A. Controller Entertainment Used the software for: 1-2 years ### "Best Entertainment Crewing Software " February 19, 2022 5.0 This software allows us work with an ever-changing employee pool to staff entertainment events. It is easy to set-up events, add employees to shifts, and be able to customize most aspects of the crewing process to meet our client's needs. It is also very convenient to have timesheets and employee attendance integrated in the same software as our calendar and crewing. Pros Nowsta is great for real-time staffing, planning upcoming events for clients, and for tracking attendance and employee times. I've worked with several different software packages over the past 5 years, and this is the one that I'm going to stick with because it does everything I need it to in a user-friendly way. Cons I would like to be able to add a little more customization to employee pay rates (not only by position, but by client as well). It would also be helpful to be able to customize overtime rules a little more. Review Source Response from Nowsta February 22, 2022 Hi Jennifer, Just following up here to let you know that you can create custom pay rates on a per client basis. Here is a link to an article that explains how to set these up. https://community.nowsta.com/en/articles/3038105-how-to-add-custom-client-pay-rates-and-bill-rates If you have any questions - please let us know at support@nowsta.com MD Monica D. Staffing Manager Hospital & Health Care Used the software for: 2+ years ### "Easy to navigate" September 8, 2023 5.0 We use Nowsta integrated with Total Party Planner which works well for our catering company. Pros Nowsta is user friendly. I love that I can use it on my phone or on my desktop. Most of my event staff find it easy to clock in and out and set up their availability calendar. Cons Nowsta works for all my needs at this time. Review Source SM Sunni M. General Manager Hospitality Used the software for: 6-12 months ### "Nowsta has transformed our business" August 10, 2023 5.0 Onboarding was really easy and allowed us to really clean-up our files as we imported the data. Ease of use is fantastic both internally and the app for our team. Pros Nowsta has saved us countless hours allowing us to focus our attention from staff scheduling to team training, client support, sales and marketing. Our efficiency, accuracy and accountability has been transformed. Cons Truly there isn't anything to complain about. Customer service has been amazing and responsive, the system works without downtime. Reason for choosing Nowsta A large catering company recommended Nowsta. Review Source jT jennifer T. event producder Hospitality Used the software for: 1-2 years ### "Nowsta rocks my world!" September 3, 2024 5.0 It has been the best event app ihave used to date in my 20 years in events! Pros It's user friendly - attractive, easy to navigate and make updates. Humorous little phrases pop up while refershing while working. Nowsta makes staffing and events logistics and organization, which can be difficult to organize a breeze! Cons nothing reaally - i'd be stretching to think of something that stands out. Review Source AC Ashley C. Director of Food and Beverage Food & Beverages Used the software for: 2+ years ### "Use Nowsta for YOUR Business " May 2, 2024 5.0 We could not function as an organization without Nowsta. It provides an opportunity to organize dynamic operations and can be utilized reliably in the mobile version for necessary updates. Pros Their customer service is always quick and easy if we ever need back-end information. The worker profiles are robust and great for HR tracking. Cons I would like if feature could be added to hide worker profile notes from certain assigned roles. Sometimes the pages lag/cannot keep up with the speed of changes and edits. Review Source VS Victoria S. Event Manager Hospitality Used the software for: 1-2 years ### "Nowsta Review" June 23, 2023 4.0 I've been using NOWSTA for over a year now, and definitely recommend it to all. It is super important for our company because everyone (front of house and back) use it for scheduling. Pros I love NOWSTA because it is super user friendly to all staff that uses the application. The real time updates are so helpful as things typically change in the event industry. Cons I do not like how sometimes NOWSTA lags in time and I do not like how sometimes NOWSTA glitches and removes data from already inputted info. Review Source CW Christopher W. Bartending Food & Beverages Used the software for: 2+ years ### "Nowsta review" July 19, 2024 5.0 Pros I was particularly impressed by Nowsta's user-friendly interface and the seamless experience it provides for both employees and managers. The scheduling system is intuitive and makes it easy to track shifts, manage availability, and communicate with the team. The integration with payroll systems is a major plus, saving time and reducing errors in payment processing. Additionally, the mobile app is convenient for on-the-go access and helps keep everyone in the loop with real-time notifications. Cons One area where Nowsta could improve is the customization of notifications. Sometimes the frequency of alerts can be overwhelming, especially during peak scheduling times. Also, while the platform is generally robust, occasional technical glitches can cause delays or confusion. Expanding the customer support hours would be beneficial as well, to ensure assistance is available during late shifts or weekends. Review Source JD Jim D. President Food & Beverages Used the software for: 2+ years ### "Outstanding product" August 2, 2023 5.0 Outstanding Pros Easy access you can make changes on the Fly works well with cell phones Cons Would be great if you could highlight certain key points so employees can see that it is a focus area once putting notes in Review Source PH Pj H. Co-Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "We Love Nowsta" October 22, 2023 5.0 Overall Nowsta has solved our core scheduling needs. It has also made it simple to know when our team is on site for events by them clocking in. Pros Nowsta is the tool we use to schedule and staff our events. Our life has been easier since using the app and our team loves it as well. Cons We don't like that we can't see if a team member has read our messages. Our team also cannot communicate/respond to us in the app. Reason for choosing Nowsta Their team made us seem as important as their larger clients, the pricing was within our budget and the platform meets most of our needs. Review Source DZ Dee Z. Director of Operations Hospitality Used the software for: 1-2 years ### "Nowsta is my co-worker" May 12, 2023 4.0 We are able to keep preferred and non preferred list and give our clients better service Pros Nowsta has made our ability to staff multiple events in one day with ease . We can pick and choose staff or we can announce a job to all qualified Cons Dates of acceptance of the app/ having to keep going back to the whole calendar when trying to see just 1 day events/ there are a few more enhancements that would make a staffing agency life easier Reason for choosing Nowsta The price and the ease of use Review Source NP Nick P. Staffing Coordinator Hospitality Used the software for: 2+ years ### "Nowsta Effectiveness For Catering" July 26, 2024 5.0 Pros How easy it is to set up and use. And how flexible it is for our workers to use. Cons nothing so far. no real major flaws or setbacks. Review Source CG Cindy G. Sales Mgr Hospitality Used the software for: 2+ years ### "Catering Company review of Nowsta" June 2, 2023 5.0 it's an easy app to use and as i need to utilize it daily, i'm grateful for a process that is intuitive and easy to work with Pros it's easy to switch between different modes and to keep track of staffing progress Cons I wish i could see more information on the screen at once; ie the calendar for more than a month Reason for choosing Nowsta it was recommended to us by several staff members and we looked into it and installed Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.