PushPress

PushPress


4.5 / 5
94 reviews

Who Uses This Software?

Boutique gyms, fitness facilities, martial arts studios, yoga studios, gymnastics, rock climbing and other membership based fitness, athletic, recreational, and sports facilities.


Average Ratings

94 Reviews
Ease Value

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $99.00/month
  • Pricing Details
    Month to month, no contracts or obligations.
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • PushPress
  • www.pushpress.com/
  • Founded 2011
  • United States

About PushPress

PushPress is the best software platform for running your fitness facility. We have a suite of products to manage classes and privates, take payments, manage leads and track attendance for forward-thinking Gyms around the world.


PushPress Features

  • Attendance Tracking
  • Billing & Invoicing
  • Check-in Manager
  • Contract Management
  • Employee Management
  • Event Management
  • Inventory Management
  • Marketing Management
  • Member Portal
  • Membership Management
  • Payment Processing
  • Point of Sale (POS)
  • Attendance Tracking
  • Billing & Invoicing
  • Check-in Manager
  • Class Management
  • Contract Management
  • Employee Management
  • Event Management
  • Inventory Management
  • Marketing Management
  • Membership Management
  • Point of Sale (POS)
  • Reservations Management
  • Application Management
  • Committee Management
  • Dues Management
  • Email Marketing
  • Event Management
  • Member Directory
  • Member Portal
  • Member types
  • Membership Database
  • Membership Renewals
  • Payment Processing
  • Website Management

PushPress Reviews Recently Reviewed!


Took us from looking mom and pop, to presenting like a well established business w/ a tech staff

Apr 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: We run an athletic performance facility. A big portion of our athletes are below the age of 18. Pushpress allows the athlete/parent to sign the athlete up easily on line from landing pages. We are able to attach digital documents to the plans so waivers are signed by parent and stored digitally. Parents can pay online prior to attending class. We spend our time coaching instead of doing administrative task during our training times. Once an athlete is established and on a plan, the system does the rest..From recording check ins, to sending emails when punch cards are out.

It keeps track of our payments and indicates who is late. It will flag athletes that have not paid, by not allowing them to check in.

I would be remiss if I did not mention the customer service. They are very attentive to problems and open to dialogue about features that users would like added in future updates.

Cons: Emails...some time the system sends emails to clients when I wish I had a clearer way of indicating if I want an email to go or not. Sometimes our clients get bombarded with emails and the email I actually need them to read and act upon is lost in the mix.

Also the inability to change pricing on the fly for a plan without creating a discount. End up comping plan and charging to invoice...just not nice and clear when looking after the fact. Requires me to make notes in system so I know why they were comped etc.

They have improved using the system for youth athletes, but our problem is kids do not pay the bill. I wish the athletes could check in, but would Athlete would be flagged and we would be flagged in the system if they have not paid...but still records Check-in as owing.

The portal is nice but really needs ability for athlete to check how many punches they have remaining to be valuable.

PushPress FTW!

May 03, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The new PushPress smartphone app is very easy for our members to use. They can sign up for classes, see who is in each class, and even add a profile picture so it's easy for people to put a 'face to the name.' We also love the fact that we can send out 'landing page' forms to any prospective members to sign up as a lead, for an intro, or for a membership. We can also add a discount and they can visibly see the discount is being applied which is great!

Cons: What I liked least about the software has already been taken care of in the latest app updates: 1) Our members wanted to see who was in what class and that has been resolved with the new software update; 2) We wanted a waitlist because a lot of our weekend classes fill up and there's no way to see if anyone else is interested in the class, but again that is currently being tested in the app before the release; 3) We really hope they implement timing out of classes soon. For instance if no one is signed up for the 6:30pm class by 5:30pm, the class will automatically be cancelled so the coach and athletes will know.

Overall: Our overall experience with PushPress has been fantastic. We switched over from one of their main competitors and we have absolutely no regrets. It's a great tool to have for members, especially with the Store and Check-in apps as well. It makes for a somewhat flawless introduction for new members coming into our gym.

Get off the computer and back to work faster!

May 03, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Pushpress organizes all my clients memberships, classes, events, sales of product, emails....I can link contact forms and registration pages to my Gym's website for easy payment processing. The Pushpress team works continually to update software. They accept recommendations on features and improvements, and work to make the Pushpress software work for you! They respond very quickly to questions, and provide videos of their answers, instead of simply directing you to "visit the customer forum to find an answer".

Cons: During one software update all my members' emergency contact info got imported to one of the other fields, and the only fix was manually going into each and correcting. But no info was LOST.

Overall: Pushpress has exceeded my expectations in Customer Service. Quick to respond with solutions. There's no run around or inexperienced reps. Everyone I've dealt with is very polite and proactive to find you answers. Pushpress is easy to use, very user friendly, very organized. Thank you for a great product!

Best Management System Out There

Sep 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We have used two other big name management systems at our CrossFit gym. When we had the opportunity to try Push Press we took a chance because we did nit love our system at the time. Rep and his team have exceeded our expectations. The system they developed has thought of everything. Dan even met with me and my husband when we happened to be in the area of his gym and just talked about what we need and what could make the system better. The team is quick to respond with any question and that is super important to us. They are always finding ways to make our lives better and better.

Cons: I know that cons are valuable to help you improve, but I can honestly say I cannot think of one.

Overall: Push Press offers every major report you could ever find valuable. The dashboard has everything you need right away to do a quick check on what you need to know for the day. The check in in awesome letting you know who registers, who checked in and who didn't. Everything I can possibly want is in this system.

PushPress has packaged a very powerful platform into a simple and easy to use solution.

Apr 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The simplicity. Once the system has been set up, there is very little maintenance that needs to be done with the software. Getting members into the system with a membership is fast and simple. This allows me to spend the time getting to the member, instead of doing admin for the member. It just works.

I also love the dedicated apps. They take a load of my staff and there is less need to have a staff member managing a front desk. These apps make it easy for members to self manage scheduling, checking in to classes, and purchase.

The overall look and feel of the system is elegant. It isn't cluttered like other management solutions (MBO, Wodify, etc). We've had nothing but compliments from our members since the switch!

Cons: I would like to see more controls on how to communicate with members and clients. I would like to be able to customize the messages on automated emails.

Overall: I've been able to remove myself from most of the day-to-day admin, since members can self-manage most of their issues through the apps. This has freed up hours from my day to devote to growing the business.

Awesome product, a few bugs

May 04, 2019
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This platform is super easy to use and understand. The apps and additional features are simple enough that we started taking advantage of them soon after we set up our membership billing side of things. Mainly, we use it for member billing, attendance and payroll tracking. But we've also begun to use the store and screens apps.

Cons: I'm not a fan of the auto-emailing and how we don't have control over what goes to who and when. Especially during migration (but even after), members get tons of unnecessary emails and it's pretty obnoxious. We've also run into other miscellaneous bugs and they often take awhile to hunt down and fix. Seems like the software is very popular and with all of the new apps being tested, issues don't get resolved for several days, maybe even weeks. Maybe just a shortage of manpower?

Overall: Overall, the software is great and does everything we need it to do. The support staff is amazingly helpful and friendly. If I could change one thing, it would be giving businesses control over the emailing to its members.

Vendor Response

by PushPress on May 08, 2019

Thanks for taking the time to give us your honest feedback! We appreciate every review.

We agree with you about the emails - when we started we thought "less is more" and felt it was one less thing an owner had to spend time configuring. We still believe setting up all the emails is a lot of burden on an owner, but we've identified a better way to do this.

It's on the project board, and will be done soon, but we have some really big works in progress now that have to be completed as a prerequisite to this.

Capterra loader

PushPress is the best value with the best service on the market

Sep 07, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The value of the software is second to none, I think. The people who created it are gym owners who understand how gyms, especially CrossFit-style gyms operate. Their customer support has always been great, too. Quick to respond or offer an answer. I also like that there's a Facebook community so you can see how others who are using the software may have already solved a certain problem you're facing -- like two people who share an email address.

Cons: It's kind of cumbersome to setup new clients, especially drop-ins, with "special requests." I coach one class and will frequently get people who say they were given a buy 2, get 1 free deal, or are offered 50% off a punch card, etc. Special exceptions are difficult. I wish I could just open one screen and put in the persons name, how many classes they get, and how much I want to charge them, if anything at all.

Pushing PushPress

May 14, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: -automation

-customer service

-cyber security

This software allows for quick charges on items, event setup, attendance tracking, and member communication among other things. I appreciate the automatic drafting of memberships which takes the thinking out of the equation so I can focus on my actual business.

Cons: -membership cancellations

-could use a point of sale device

-cost per transaction

Memberships cancelling is tough to navigate at times. It would be convenient to have a device for sales similar to the Square System.

Personally looking forward to a less expensive option for transactions.

Overall: Overall, PushPress makes running a gym significantly easier. Automated memberships alone are worth the time saved to run memberships.

Industry Leader in Gym Management Software

May 08, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've been using PushPress for over two years now and have been consistently surprised by PushPress. The company is constantly evolving, adding new products, services and integrations that empower me to spend less time on running a business and more on what I'm in business for. Exceptional customer service is just the icing on the cake.

Cons: Interface is slightly "rigid," but it does everything it needs to do, so it's not really a problem as much as it is an opportunity.

Overall: PushPress saves me time, effort and money, allowing me to do more of what I want to do and less of what I have to do.

Vendor Response

by PushPress on May 09, 2019

Thanks for the review Skyler! I love your mindset in that it's more of an opportunity! We're actually redoing the whole frontend right now :)

Business Anytime You Need It

May 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use. It's intuitive and you can get the information you need/want with a click or two. Time is money and as a mother and business owner I need my software to work in my office and on my phone on the go. It checks all of the boxes I need to be successful. Thank you Pushpress team.

Cons: I don't have a least. If I had to choose one maybe the quirks that arise here and there. However, the team is always there for you to fix any issues and weekly big fixes allow for constant upgrades.

Overall: I've been with Pushpress since 2016. I have recommended them countless times and will continue to support them. They've built an amazing platform for ease of use and the features keep coming all while they grow and add clients.

Capterra loader

Good software, great support

Sep 10, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software is simple to use, and the support is phenomenal. If there is an issue the developers are quick to respond and will dig in until they find the issue.

Cons: I like that it's basic.... but I also don't like that it's basic. Would like a little more robustness in reporting and member management. I understand the developers want to focus on what they feel are the most important areas rather than adding a bunch of bells and whistles, but I think what I would want to be able to generate from the software and what the developers feel is most important doesn't always line up.

Overall: Amazing customer service. Push Press is an ever evolving platform which they are constantly working to improve, but it does not have all the kinks worked out and there are a lot of needs for workarounds to manage fairly basic (in my opinion) needs. Still, I would rather work with a company whose product has a little less finesse but who I know is doing their best to improve it and serve their clients needs than with a company which has everything under the sun but who you can't reach when there is a problem.

Great Product

May 03, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: This software allows our gym to easily manage memberships. We can see our new leads, who has been showing up, to the gym, and who we need to reach out to to provide a better service and get them back in the gym. We can easily add new products for members to purchase via the product page. There is also a very seamless payroll system in place as well which makes getting paid the correct hours very easy.

Cons: The only thing I don't like is that there isn't a seamless way for members to log themselves in for the day through a partnering app such as SugarWOD. I have to manually enter names and check members in.

Overall: Overall the product is easy to get around and can provide, not only ease of use with products, payroll, and member accounts, but accurate information on member consistency and growth.

Thoughts on Push Press

May 06, 2019
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that Push Press attempts to offer all the features a gym business would need

Cons: I feel like because this software tries to do everything, it struggles to do any one thing particularly well

Overall: The software is pretty consistent and I can certainly rely on it to get the job done

Vendor Response

by PushPress on May 08, 2019

Tyler, thank you for the review! Although we have been the first in our industry to claim "all in ones are a failed concept, because they cannot do anything very well", it is indeed hard to meet all the needs of a gym owner and do everything exceptional. Our goal is to keep everything as simple and streamlined as well can to hit that "exceptional" mark for as many clients as we can.

Any way we can improve things, do not hesitate to let us know!

Best decision ever

May 03, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software has fully automated my CrossFit affiliate. We are able to do everything needed with it. It has transformed our retail point of sale which used to be a pain for members. We have been able to run better reports, setup events, and it integrates with all of our existing communication tools (slack, mail chimp, etc). Their customer service is fast and prompt to resolve any issues or problems you might have.

Cons: The PushPress team is constantly updating to make the platform better so there can be some features that are not fully functional for very short periods of time. It has not been an issue for our day to day operations. My only suggestion would be a staff app so it isn't just browser based for employees and managers. I'm sure this is in the pipeline.

Overall: We are seeing more traffic than ever due to the enhanced user experience. The days of paper waivers, emailing with drop-ins and potential members are long gone.

Simple and Easy to Learn

Sep 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to scale it to whatever business size you have. PushPress integrates with a lot of other software to make it easy to keep your POS system in place while adding to your technology.

Cons: Sometimes there are things you want to do that aren't part of the software but that means they aren't part of the software or integrations YET.

Overall: PushPress has made running my facility a lot more efficient with all the of the tools and integrations it has built in so far. They are always improving and making for a better experience. Their customer service is always speedy and super understanding of anything that comes up (if a glitch or something happens).

One of the most customer centered options for gym software

May 10, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the team behind PushPress and the ease of use the product they put out! PushPress is dedicated to making a top tier product that is both easy to use and easy to customize with their integrations.

Cons: As they are a growing company, there can be some features that you have to wait on or you may need to do a workaround to accomplish your goal, but it at least can be done and it can be done without the complexity of other softwares.

Overall: The cost of PushPress is phenomenal compared to other platforms, and they truly focus on and care about each individual customer in making a product that fits their clients needs.

PushPress provides me a simple, easy to use system that makes running my business hassle free.

Apr 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I love that when I'm sitting with a new member, I'm able to input info without complications and unnecessary steps. The system is very straight forward and easy to navigate. Also, customer service is extremely helpful and quick to respond. The chat window is convenient and the response time is usually within hours, if not quicker.

Cons: In the 3 years, I've been using PushPress, I have to say that there isn't anything that I'm unhappy with. I probably don't use half of what the system offers, but my experience with what I use it for has been nothing short of exceptional.

Push Press allows me to spend more time coaching, and less time in front of a computer.

Apr 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Push Press saves me so much time and money. If I didn't use Push Press, I would have to hire another coach and a full time front desk / admin employee.

Reps and the rest of the guys at Push Press are really on the ball when it comes to customer service and customer care. I can tell they really care about the success of my box and are ready and willing to help in any way possible.

I will never leave Push Press because Push Press gets better every single day! The Push Press team is dedicated to being on the forefront of technology, integration, and simplicity.

Cons: There is nothing to note. I have had no issues with Push Press. The software has never failed me and the support team is always ready to help.

Review for Pushpress

Oct 31, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how user-friendly the software is, the customer service is, how clear the team was during our trial and how helpful they've been on issues big and small.

Cons: There are longer roll-out times for some intuitive things me (or more likely my clients) recommend which surprise me, but it could be a function of how our gym is uniquely set up.

Overall: We are doing our damndest to automate and keep track of purchases, billings, schedule, client information, etc in one place. If we could add options like "keep track of member stats", workouts, programming logs, body measurements, etc, that would be a one-stop-shop of BRILLIANCE!

Satisfied gym owner

May 17, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really enjoy the ability to modify and use the features that mean the most to me while incorporating other software like SugarWOD or my website directly into it smoothly.

Cons: There are some features that are underdeveloped, but they are quickly catching up to the standards of the software companies that have been around much longer than PushPress has.

Overall: Overall, I'm extremely satisfied with both my personal experience as well as the time return on customer service and consistency in which the development team turns around and builds new things.

Capterra loader

Amazing!

Apr 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple, elegant, & easy to use.

Designed for the gym owner in mind.

Quickly access everything in the software.

Always working, zero downtime.

Integrations with every type of platform that you need in your business.

Great for CrossFit Gyms/Affiliates.

Amazing customer support that's super quick response time.

We use this in my gym, CrossFit COMO since 2015!

Cons: This isn't really a huge issue and majority of people wouldn't use this, but a customizable dashboard would be a nice feature!

Number 1 in the industry

May 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and all the metrics they provide. It can integrate with so many other programs like SugarWOD, Uplaunch, BTWB, etc. clients like it because there is a members area. Coaches love it because they have an app that makes charging clients take seconds. Highly recommend them. I used 2 other software clients before them too.

Cons: No 24 hour customer support (which is totally understandable) and the occasional bug when dealing with payments.

Overall: Incredible, customer service is awesome.

So Happy We Made the Switch

May 17, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It does everything I need it to do, is super clear and easy to use, and the pricing is unbeatable for the value delivered.

Cons: There's no time clock feature and payroll is in beta. We have a small staff and use a spreadsheet to track time, so it's not a big deal. It is 100% worth it to use PushPress and keep track of time with other methods.

Overall: I could not be happier with this software, and I recommend it to literally everyone. The team behind it includes gym owners, developers, and designers who all work together on it. So it's super easy to use, and does all the things I need it to do. The product owners actively work on improving the software and are very receptive to and involved in the community of people using it. The customer service is exceptional. It was very easy to make the transition from our old software (MindBody). I stayed with MindBody *way* too long. My only regret is not making the switch sooner.

BEST App I Recommend for CrossFit Gyms & Athletes

May 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: User interface is on point. Easy to like and comment on things that build community. Easy to customize for your gym. Backend usage is easy. LOVE IT.

Cons: Sometime, it can be slow to load. I'd also like to see the ability to make your results from a WOD private to other users - even at your gym. I realize it's a feature that almost seems counter-intuitive, but we've had a handful of times that would have been useful.

Overall: I've been a user since 2014. It was great then, and has only continued to improve.

Above and beyond service

May 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is pretty simple to use and they are always working to make it better and easier.

Cons: As I grew it was difficult to understand how much more I could get out of it. But they always scheduled a meeting or two to make sure I could take advantage of everything at no extra cost.

Overall: Had a hard time getting hardware at one point that would allow me to better take advantage of the system. They offered a month at no cost to give me the opportunity to get the hardware I needed! It was fantastic!

Software is great

May 10, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customer support. They are really fast at responding and extremely helpful with their responses

Cons: Not all the integrations I would like and had to switch to some other programs. It wasn't too bad just a little bit of a pain :)

Overall: The gym I used to work at used PushPress and I used it occasionally. When I did it was pretty easy to navigate. Since having my own gym, the support we have received has been great. Their customer service and ease of use has been refreshing as a new business owner.

PushPress is great

May 14, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to create landing pages, assign personal training to coaches, and the ease of creating plans/products. Also it just LOOKS beautiful.

Cons: Clients cannot buy/schedule personal training options on their own; customer service sometimes takes days to respond (although quality answers are almost always eventually reached); reports are not customize-able at all (although they're updating that as we speak)

Overall: The experience has been great overall. As with all systems, they're not perfect, but they're the system I chose (over 4 others), and I happily recommend them to newer gym owners that I mentor.

Great software!

Sep 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I like the ease of navigating the software. Everything is simple and straight forward, which is exactly what we needed to keep track of members and to process their payments. There are good metrics to keep track of financial areas as well.

Cons: I would like an overall feature to list in one area all the members assigned to a staff member regardless of what type of membership they have, this way they have a running list.

Overall: Great experience overall! Customer service is great with the chat feature. All our questions and concerns that have been addressed were rectified and quite promptly.

Honest feedback

May 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The simplicity of it.

There's no extra bells and whistles, just what is important for a boutique studio to function.

And doing it very well.

Cons: Every now and then, there will be some bugs. Although the development team rectify it really quick, but at times, there's just inconvenience.

For their website builder, it looks very amateur. So I'd rather they not have it totally.

Overall: It's been really great so far. Thank you team!

Vendor Response

by PushPress on May 08, 2019

Thank you for the review! We're always working hard, not only in enhancing the product, but in fixing any issues and helping our clients as well!

PushPress - Perfect? No - but Close

May 15, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: -Ease of use

-Visual layout

-Ability to quickly see important metrics

-Ability to tie into many other software through API

-Excellent customer service and quick responses through intercom feature

Cons: -Reporting and finding some metrics can be difficult, if not yet fully possible

Overall: -PushPress helps us keep our gym member pool of nearly 300 functioning, organized, and up-to-date

Capterra loader

I love it!

Sep 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We've been using PushPress for years across three businesses. It makes everything from client management to billing to payroll.

Cons: Sometimes I wish that PushPress could integrate with some other third-party apps, but they keep creating more integrations so my frustrations are short lived.

Overall: PushPress handles everything for us. It really makes backend business matters easy.

Capterra loader

Organized, efficient and growing!

Sep 06, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love that the creators of the software are constantly improving, updating features, listening to what their clients need and evolving the software to suit. If you have a question they get back to you really fast. They feel really personable and attentive.

Cons: Everything I've had suggestions on, they've listened to for future updates. They've already taken care of some of the suggestions. No complaints.

Overall: Pushpress is too helpful of a software to skip. It's not worth your time trying to do it all yourself, when Pushpress is around!

Makes Running Our Box Super-Easy

May 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It includes EVERYTHING we need to be able to manage our members, class times, coaches, retail sales, and everything in between. The dashboard is extremely helpful and everything we need is just a click (or two at most) away.

Cons: There are some elements I wish it had - applying a credit to a member's account and punchcards with retail sales.

Overall: Overall it's taken a huge stress and burden off my mind because I don't have to stress and worry about managing members, memberships, scheduling classes, managing class check-ins, retail sales, etc.

Top of the line management platform that is easier to use than any system I've looked at

Jul 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, Intuitive, and just works without hassle. Their unique way of using landing pages has helped my business grow tremendously.

Cons: So far no cons or deal breakers for me. My business needed a system that allows me to step away and trust that my staff can run things and PushPress allows me to not be a slave to my company.

Ease of use, efficient, stress free

May 14, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how all the things I need are easy to find and not a ton of different reports I'll never use!

Cons: Some of the features take a while to roll out. I do understand everything needs to be tested before they do

Overall: I love the staff, they get back right away, will help if I don't understand anything, and always check in to see how things are going!

Excellent, Professional, Always available

Apr 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: USER FRIENDLY- coming from someone who had no background in any tech stuff I was able to catch on really quickly.

Cons: Right now I have no cons...it does all I need. I m sure as time goes on and I get more into the feature I may have some cons.

Overall: More time to do other things . This software has everything running so smoothly it puts you at ease.

Been with Push Press for years, love them!

Apr 16, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like that the developers listen to the needs of their clients and are constantly working to upgrade the features and functions.

Cons: As with anything, there are the occasional glitches and I'm not able to access certain information. The team, however, is fast to respond and usually quick to resolve these.

Veteran owned business, we LOVE PushPress

May 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I LOVE that it is simple. Point of sale, checking in, putting out the WOD data, etc. I HATE other software like WODify and Zenplanner where people enter their daily "scores" and "numbers", because it leads to elitism, dishonesty, and friction in EVERY gym I've coached at prior to my own.

Cons: Not much, it can be glitchy at times but that is to be expected when a business is new. It's always resolved.

Overall: Love it, me and my business will continue to use it

Feedback

May 10, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's easy to use, find information, and the reports are easy to read.

Cons: With the recent change to the website, there are SO many more clicks to create and charge an invoice. Much more cumbersome than it used to be. It also takes a long time to load and switch between pages most of the time.

Capterra loader

Serves ALL of my business needs!

Apr 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The ease with which PushPress transferred our data from our previous platform was phenomenal. We were concerned with downtime and loss of data which could potentially cause issues for our members. We had zero issues and our members love the ease of use. Our communication has increased across the board and the reports consistently give us the data we need to see how our business is functioning. Can't say enough about PushPress, we love it.

Cons: Only con is that we didn't switch to it sooner. Had we done so we would be a year ahead of where we are now but we are closing that gap everyday!

Push Press for Parisi/TFW Downingtown

May 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I really like is the ease at which our clients can access documents/plans and payments. I also feel strongly about how easy it is for my staff to schedule classes and monitor the metrics!

Cons: To be honest I would say I am happy with the entire system. I haven't experienced flaws except perhaps the sub accounts can sometimes be confusing. However, it is light years ahead of what we had before the switch to PushPress

Overall: I love PushPress and it has given my business so much more freedom and comfort to know the back office is handled so well. The platform has given me piece of mind to keep growing the business!

Smooth and Sleek

Sep 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: One of my favorite things is how easy PushPress is to use and make me day to day seem less.

Cons: At time, I wish I could integrate a few more software systems into PushPress

Overall: PushPress allows me to painlessly handle billing, payroll, and integrate team communication with ease.

Functional Software for a Functional Fitness Gym

Sep 06, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Simple. Clean. Online. Great support team.

Cons: Needs more report metrics for year-over-year comparison in all membership aspects.

Overall: Overall I have really enjoyed this program. My gym administration time is less than if I was using a bulkier program. Use the right tool for the right job!

Wouldn't want to do business without it.

May 14, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how streamlined it is for both admin and athletes. It is smooth and seamless with plenty of integrations to make our lives easier.

Cons: I'd love a better appointment system/integration and way to handle personal training better.

PushPress is excellent!

May 03, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, communication, quick response time on problems.

Cons: The latest invoicing changes! They're hard to navigate and I liked the older version much better.

Vendor Response

by PushPress on May 08, 2019

Thank you for your review and feedback! Invoicing didn't go as smoothly as we had planned, but we learned a ton from it... next time we will prepare our clients with changes a lot better before we make them!

We're going to be continually working on making the invoices better! Stay tuned... :)

I love using Push Press!

Apr 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how simple it is to set up and run smoothly. It is easy to handle day to day for simple changes when needed, and it is really easy for our members to use.

Cons: I'd like there to be better reporting and alerts. That said, there has been many updates to this and I am excited about them so far (and what is coming down the pipe in the future)!

Overall: Saves me tons of time and makes it easier to run my business.

Simple yet complete platform that does it all.

Apr 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Simplicity, customer support (if ever needed). If anything needs changed or updated, Team crew get it done.

Cons: No cons on my end. It's hard to find cons when the team is all about their customers experience and satisfaction.

Capterra loader

Veteran owned! Big plus for us! The Push Press crew runs a great system with top notch support.

Apr 13, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The service and the fact that they never stop improving! They are always adding features to make it easier for us as a box owner. We get compliments from athletes when they first join us on how easy they make it sign in or purchase items. When it's easy to buy from the store, your members will spend more money!

Cons: There is some back-end tracking things that aren't in place yet, but they are always adding new things as owners ask. So it's a con, but not one they do not try to make better for the user.

Capterra loader

Easy to use software!

Apr 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: So easy unlike other popular softwares. I moved over from MindBody cause it was more straight forward and easy to use right off the back. We're not a crossfit box but run similar to one and all the "extras" with Mindbody just got too confusing and I'm familiar with software!

Cons: Honestly, I can't think of one legitimate one. It has a store access for the members that they can purchase themselves (which is totally awesome) and integration with Mailchimp for any plan so I can drip emails to leads.

PushPress

May 03, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The two things I like most are the simplicity of the software and the amazing support staff if there is ever an issue or concern.

Cons: The only con is a current lack of ACH billing.