PushPress

PushPress


5 / 5
34 reviews

Who Uses This Software?

Boutique gyms, fitness facilities, martial arts studios, yoga studios, gymnastics, rock climbing and other membership based fitness, athletic, recreational, and sports facilities.


Average Ratings

34 Reviews
Value Ease

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $99.00/month
  • Pricing Details
    Month to month, no contracts or obligations.
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • PushPress
  • www.pushpress.com/
  • Founded 2011
  • United States

About PushPress

PushPress is the best software platform for running your fitness facility. We have a suite of products to manage classes and privates, take payments, manage leads and track attendance for forward-thinking Gyms around the world.


PushPress Features

  • Attendance Tracking
  • Billing & Invoicing
  • Check-in Manager
  • Contract Management
  • Employee Management
  • Event Management
  • Inventory Management
  • Marketing Management
  • Member Portal
  • Membership Management
  • Payment Processing
  • Point of Sale (POS)
  • Attendance Tracking
  • Billing & Invoicing
  • Check-in Manager
  • Class Management
  • Contract Management
  • Employee Management
  • Event Management
  • Inventory Management
  • Marketing Management
  • Membership Management
  • Point of Sale (POS)
  • Reservations Management
  • Application Management
  • Association Membership
  • Automatic Renewals
  • Club Membership
  • Committee Management
  • Dues Management
  • Email Marketing
  • Event Management
  • Gym Membership
  • Jobs Board
  • Member Database
  • Member Directory
  • Member Portal
  • Nonprofit Membership
  • Payment Processing
  • Website Management

PushPress Reviews Recently Reviewed!


Took us from looking mom and pop, to presenting like a well established business w/ a tech staff

Apr 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: We run an athletic performance facility. A big portion of our athletes are below the age of 18. Pushpress allows the athlete/parent to sign the athlete up easily on line from landing pages. We are able to attach digital documents to the plans so waivers are signed by parent and stored digitally. Parents can pay online prior to attending class. We spend our time coaching instead of doing administrative task during our training times. Once an athlete is established and on a plan, the system does the rest..From recording check ins, to sending emails when punch cards are out.

It keeps track of our payments and indicates who is late. It will flag athletes that have not paid, by not allowing them to check in.

I would be remiss if I did not mention the customer service. They are very attentive to problems and open to dialogue about features that users would like added in future updates.

Cons: Emails...some time the system sends emails to clients when I wish I had a clearer way of indicating if I want an email to go or not. Sometimes our clients get bombarded with emails and the email I actually need them to read and act upon is lost in the mix.

Also the inability to change pricing on the fly for a plan without creating a discount. End up comping plan and charging to invoice...just not nice and clear when looking after the fact. Requires me to make notes in system so I know why they were comped etc.

They have improved using the system for youth athletes, but our problem is kids do not pay the bill. I wish the athletes could check in, but would Athlete would be flagged and we would be flagged in the system if they have not paid...but still records Check-in as owing.

The portal is nice but really needs ability for athlete to check how many punches they have remaining to be valuable.

Best Management System Out There

Sep 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We have used two other big name management systems at our CrossFit gym. When we had the opportunity to try Push Press we took a chance because we did nit love our system at the time. Rep and his team have exceeded our expectations. The system they developed has thought of everything. Dan even met with me and my husband when we happened to be in the area of his gym and just talked about what we need and what could make the system better. The team is quick to respond with any question and that is super important to us. They are always finding ways to make our lives better and better.

Cons: I know that cons are valuable to help you improve, but I can honestly say I cannot think of one.

Overall: Push Press offers every major report you could ever find valuable. The dashboard has everything you need right away to do a quick check on what you need to know for the day. The check in in awesome letting you know who registers, who checked in and who didn't. Everything I can possibly want is in this system.

PushPress has packaged a very powerful platform into a simple and easy to use solution.

Apr 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The simplicity. Once the system has been set up, there is very little maintenance that needs to be done with the software. Getting members into the system with a membership is fast and simple. This allows me to spend the time getting to the member, instead of doing admin for the member. It just works.

I also love the dedicated apps. They take a load of my staff and there is less need to have a staff member managing a front desk. These apps make it easy for members to self manage scheduling, checking in to classes, and purchase.

The overall look and feel of the system is elegant. It isn't cluttered like other management solutions (MBO, Wodify, etc). We've had nothing but compliments from our members since the switch!

Cons: I would like to see more controls on how to communicate with members and clients. I would like to be able to customize the messages on automated emails.

Overall: I've been able to remove myself from most of the day-to-day admin, since members can self-manage most of their issues through the apps. This has freed up hours from my day to devote to growing the business.

Capterra loader

PushPress is the best value with the best service on the market

Sep 07, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The value of the software is second to none, I think. The people who created it are gym owners who understand how gyms, especially CrossFit-style gyms operate. Their customer support has always been great, too. Quick to respond or offer an answer. I also like that there's a Facebook community so you can see how others who are using the software may have already solved a certain problem you're facing -- like two people who share an email address.

Cons: It's kind of cumbersome to setup new clients, especially drop-ins, with "special requests." I coach one class and will frequently get people who say they were given a buy 2, get 1 free deal, or are offered 50% off a punch card, etc. Special exceptions are difficult. I wish I could just open one screen and put in the persons name, how many classes they get, and how much I want to charge them, if anything at all.

Capterra loader

Good software, great support

Sep 10, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software is simple to use, and the support is phenomenal. If there is an issue the developers are quick to respond and will dig in until they find the issue.

Cons: I like that it's basic.... but I also don't like that it's basic. Would like a little more robustness in reporting and member management. I understand the developers want to focus on what they feel are the most important areas rather than adding a bunch of bells and whistles, but I think what I would want to be able to generate from the software and what the developers feel is most important doesn't always line up.

Overall: Amazing customer service. Push Press is an ever evolving platform which they are constantly working to improve, but it does not have all the kinks worked out and there are a lot of needs for workarounds to manage fairly basic (in my opinion) needs. Still, I would rather work with a company whose product has a little less finesse but who I know is doing their best to improve it and serve their clients needs than with a company which has everything under the sun but who you can't reach when there is a problem.

Simple and Easy to Learn

Sep 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to scale it to whatever business size you have. PushPress integrates with a lot of other software to make it easy to keep your POS system in place while adding to your technology.

Cons: Sometimes there are things you want to do that aren't part of the software but that means they aren't part of the software or integrations YET.

Overall: PushPress has made running my facility a lot more efficient with all the of the tools and integrations it has built in so far. They are always improving and making for a better experience. Their customer service is always speedy and super understanding of anything that comes up (if a glitch or something happens).

PushPress provides me a simple, easy to use system that makes running my business hassle free.

Apr 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I love that when I'm sitting with a new member, I'm able to input info without complications and unnecessary steps. The system is very straight forward and easy to navigate. Also, customer service is extremely helpful and quick to respond. The chat window is convenient and the response time is usually within hours, if not quicker.

Cons: In the 3 years, I've been using PushPress, I have to say that there isn't anything that I'm unhappy with. I probably don't use half of what the system offers, but my experience with what I use it for has been nothing short of exceptional.

Push Press allows me to spend more time coaching, and less time in front of a computer.

Apr 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Push Press saves me so much time and money. If I didn't use Push Press, I would have to hire another coach and a full time front desk / admin employee.

Reps and the rest of the guys at Push Press are really on the ball when it comes to customer service and customer care. I can tell they really care about the success of my box and are ready and willing to help in any way possible.

I will never leave Push Press because Push Press gets better every single day! The Push Press team is dedicated to being on the forefront of technology, integration, and simplicity.

Cons: There is nothing to note. I have had no issues with Push Press. The software has never failed me and the support team is always ready to help.

Review for Pushpress

Oct 31, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how user-friendly the software is, the customer service is, how clear the team was during our trial and how helpful they've been on issues big and small.

Cons: There are longer roll-out times for some intuitive things me (or more likely my clients) recommend which surprise me, but it could be a function of how our gym is uniquely set up.

Overall: We are doing our damndest to automate and keep track of purchases, billings, schedule, client information, etc in one place. If we could add options like "keep track of member stats", workouts, programming logs, body measurements, etc, that would be a one-stop-shop of BRILLIANCE!

Capterra loader

Amazing!

Apr 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple, elegant, & easy to use.

Designed for the gym owner in mind.

Quickly access everything in the software.

Always working, zero downtime.

Integrations with every type of platform that you need in your business.

Great for CrossFit Gyms/Affiliates.

Amazing customer support that's super quick response time.

We use this in my gym, CrossFit COMO since 2015!

Cons: This isn't really a huge issue and majority of people wouldn't use this, but a customizable dashboard would be a nice feature!

Great software!

Sep 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the ease of navigating the software. Everything is simple and straight forward, which is exactly what we needed to keep track of members and to process their payments. There are good metrics to keep track of financial areas as well.

Cons: I would like an overall feature to list in one area all the members assigned to a staff member regardless of what type of membership they have, this way they have a running list.

Overall: Great experience overall! Customer service is great with the chat feature. All our questions and concerns that have been addressed were rectified and quite promptly.

Capterra loader

Organized, efficient and growing!

Sep 06, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love that the creators of the software are constantly improving, updating features, listening to what their clients need and evolving the software to suit. If you have a question they get back to you really fast. They feel really personable and attentive.

Cons: Everything I've had suggestions on, they've listened to for future updates. They've already taken care of some of the suggestions. No complaints.

Overall: Pushpress is too helpful of a software to skip. It's not worth your time trying to do it all yourself, when Pushpress is around!

Capterra loader

I love it!

Sep 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We've been using PushPress for years across three businesses. It makes everything from client management to billing to payroll.

Cons: Sometimes I wish that PushPress could integrate with some other third-party apps, but they keep creating more integrations so my frustrations are short lived.

Overall: PushPress handles everything for us. It really makes backend business matters easy.

Top of the line management platform that is easier to use than any system I've looked at

Jul 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, Intuitive, and just works without hassle. Their unique way of using landing pages has helped my business grow tremendously.

Cons: So far no cons or deal breakers for me. My business needed a system that allows me to step away and trust that my staff can run things and PushPress allows me to not be a slave to my company.

Excellent, Professional, Always available

Apr 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: USER FRIENDLY- coming from someone who had no background in any tech stuff I was able to catch on really quickly.

Cons: Right now I have no cons...it does all I need. I m sure as time goes on and I get more into the feature I may have some cons.

Overall: More time to do other things . This software has everything running so smoothly it puts you at ease.

Been with Push Press for years, love them!

Apr 16, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like that the developers listen to the needs of their clients and are constantly working to upgrade the features and functions.

Cons: As with anything, there are the occasional glitches and I'm not able to access certain information. The team, however, is fast to respond and usually quick to resolve these.

Capterra loader

Poor, slow customer service. Inconsistent platform.

Sep 06, 2018
1/5
Overall

2 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: The initial "proposed" ease of use was the selling point for us.

Cons: Unpredictability and inconsistent customer support.

Overall: Negative. Initially, we were sold on the ease of use. However, after using the software day to day (for over a year) and having issues, we quickly realized this was not the standard. Integrations are clumsy to utilize, member communication is limited and only works for short messages, and customer support is lagging. Billing is also erratic and unpredictable with members being re-charged for past purchases without explanation.

Capterra loader

Serves ALL of my business needs!

Apr 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The ease with which PushPress transferred our data from our previous platform was phenomenal. We were concerned with downtime and loss of data which could potentially cause issues for our members. We had zero issues and our members love the ease of use. Our communication has increased across the board and the reports consistently give us the data we need to see how our business is functioning. Can't say enough about PushPress, we love it.

Cons: Only con is that we didn't switch to it sooner. Had we done so we would be a year ahead of where we are now but we are closing that gap everyday!

Smooth and Sleek

Sep 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: One of my favorite things is how easy PushPress is to use and make me day to day seem less.

Cons: At time, I wish I could integrate a few more software systems into PushPress

Overall: PushPress allows me to painlessly handle billing, payroll, and integrate team communication with ease.

Functional Software for a Functional Fitness Gym

Sep 06, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Simple. Clean. Online. Great support team.

Cons: Needs more report metrics for year-over-year comparison in all membership aspects.

Overall: Overall I have really enjoyed this program. My gym administration time is less than if I was using a bulkier program. Use the right tool for the right job!

I love using Push Press!

Apr 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how simple it is to set up and run smoothly. It is easy to handle day to day for simple changes when needed, and it is really easy for our members to use.

Cons: I'd like there to be better reporting and alerts. That said, there has been many updates to this and I am excited about them so far (and what is coming down the pipe in the future)!

Overall: Saves me tons of time and makes it easier to run my business.

Easy to use but no robust

Sep 18, 2018
3/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Easy to use. Has some really great features and options for admins on the back end. Pretty user friendly and at a good price.

Cons: There always seems to be something wrong (missing dates on payroll, birthdays not showing up for members, unable to resume paused accounts, etc.) and the integration of optional apps does not work the best.

Overall: We went with push press because they showed us how easy it was to use and build your membership accounts. What they didn't say was that certain feature for billing and other aspects of the system are still in the works and don't ever seem to get moved forward.

Simple yet complete platform that does it all.

Apr 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Simplicity, customer support (if ever needed). If anything needs changed or updated, Team crew get it done.

Cons: No cons on my end. It's hard to find cons when the team is all about their customers experience and satisfaction.

Capterra loader

Veteran owned! Big plus for us! The Push Press crew runs a great system with top notch support.

Apr 13, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The service and the fact that they never stop improving! They are always adding features to make it easier for us as a box owner. We get compliments from athletes when they first join us on how easy they make it sign in or purchase items. When it's easy to buy from the store, your members will spend more money!

Cons: There is some back-end tracking things that aren't in place yet, but they are always adding new things as owners ask. So it's a con, but not one they do not try to make better for the user.

Capterra loader

Easy to use software!

Apr 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: So easy unlike other popular softwares. I moved over from MindBody cause it was more straight forward and easy to use right off the back. We're not a crossfit box but run similar to one and all the "extras" with Mindbody just got too confusing and I'm familiar with software!

Cons: Honestly, I can't think of one legitimate one. It has a store access for the members that they can purchase themselves (which is totally awesome) and integration with Mailchimp for any plan so I can drip emails to leads.

Fantastic All Around. Coaches and members love it! We get a complimented on how "high tech" we are!

Apr 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The backend is easy to set members up. You can easily create plans, discounts, see members, etc. Also, we love how apps integrate in with the software so everything is in one place. Our members love the freedom they have with the store and the sleek check-in method. It's unlike anything we've ever seen from another developer and we love it. Not to mention, if I ever have a question, the support team is on top of it within minutes. All of the staff are very personable and easy going. There isn't something we've come across yet that we don't like.

Cons: There are occasional hiccups with certain members seeing the WODs. We can usually resolve it within minutes. I'm not sure if it's a user issue or if it's an issue with the app itself. Because it's typically the same folks, I lean towards a user issue.

PushPress is the clear choice!

Sep 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use for myself and members!

Tracking of financials.

Interface is easy to navigate.

Cons: I honestly can't think of anything negative to say so far! Been using it for a year now.

Capterra loader

Great Software!

Sep 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really love the ease of use. Straightforward design and simple functionality. Push Press gives you all of what you need and none of what you don't.

Cons: Sometimes billing issues arise; where billing cycles are skipped with certain clients.

Overall: Push Press gives us all in one box functionality to run our gym.

Capterra loader

Great product!

Sep 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Able to zoom in on Workout

Able to set up 2 week notification if client hasn't been in

Cons: Ive been using it for the past 6 months with Calibrate Sports and it has been super easy to understand!

Capterra loader

Simple, effective

Sep 07, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Helps me streamline and automate my Billings. Never have to deal with chasing people

Cons: Seems good to me. I have no complaints about it.

A couple months in. Experienced less speed bumps than I expected. I am very pleased.

Apr 13, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The ease. I can run my CrossFit box from afar. I can view member activity, income coming in and my members have an easy tool to reserve and check in. It also runs my product sales - easily.

Service is top notch.

Cons: Not much to Not like. I gave 4 stars because I have only been using the system for a couple months and would not feel right to rank those categories any higher. But Support and Value - I have already experienced a 5 star value.

It makes sense!

Sep 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: This program is extremely user friendly. I've used similar products but this one makes the most sense. It's easy to navigate the site and the customer support is top notch.

Cons: So far I haven't found anything that I dislike. The functions are very common sense so it makes it easy on the user (especially a coach who is trying to manage a class).

Capterra loader

Just over a month in and I'm enjoying PushPress

Sep 06, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the drop down menu that you are first greeted with upon launching the app. It makes going where you need to go easy and quick.

Cons: I don't like the app logo. I wish we could customize with our company's logo. It gets lost because I don't recognize it.

Great software!

Jun 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Ease of use, functionality, and tech support is why we chose PushPress! It keeps our business organized and flowing without any issues.

Cons: No cons! Everything is great! We really love using this software! If we do come across an issue, tech support is on it.