# Whimsical Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Whimsical the right Flowchart solution for you? Explore 58 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/172789/Whimsical/reviews --- Whimsical 4.7 (58) [View alternatives](https://www.capterra.com/p/172789/Whimsical/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Whimsical Ease of use 4.8 Customer Service 4.7 ## Pros and Cons in Reviews TM Thomas M COOInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “Their support team always goes the extra mile, even to fix my own mistakes.“ November 3, 2025 SG Sherryl G StudentHealth, Wellness and Fitness, 501 - 1,000 employeesUsed the software for: Less than 6 months. “Sadly, our university uses Office 365 and Teams integrates with Miro, so I ended up using Miro more.“ August 27, 2023 Jean G CEO, Digital CreatorE-Learning, 2 - 10 employeesUsed the software for: 6-12 months. “I love the ability to map out on a huge board that accommodates with the right visual design tools so I can put my business ideas "on the screen".“ October 9, 2023 Jean G CEO, Digital CreatorE-Learning, 2 - 10 employeesUsed the software for: 6-12 months. “I'm an ideas person and I feel unable to move forward with my goals when I cannot get my thoughts out.“ October 9, 2023 Evelyn F Digital Marketing Manager & Content CreatorMarketing and Advertising, 2 - 10 employeesUsed the software for: 1-2 years. “We do employ Whimsical on a daily basis for several customers project, and we even invite them to collab with us, so we can take a better glimpse on their demands and wishes.“ May 27, 2022 DK Daniel K Customer Support ManagerComputer Software, 201 - 500 employeesUsed the software for: 6-12 months. “Text editing for me is very basic.“ August 5, 2021 Gonzalo P Content ManagerInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years. “As part of the UX team, Whimsical helped us tremendously in visually capturing our user experience needs and diagramming our apps and websites more effectively.“ May 10, 2022 Nicholas F AnalystFinancial Services, 51 - 200 employeesUsed the software for: 6-12 months. “Pasting can be frustrating because the pasted image always appears in the same spot, rather than where I'm working.“ September 22, 2020 ## Showing most helpful reviews Showing 1-25 of 58 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Evelyn F. Digital Marketing Manager & Content Creator Marketing and Advertising Used the software for: 1-2 years ### "Excellent" May 27, 2022 5.0 We do employ Whimsical on a daily basis for several customers project, and we even invite them to collab with us, so we can take a better glimpse on their demands and wishes. It says clearly how glad we are employing this great tool. Pros It does have a user-friendly interface. The free tier allows any user to make a lot of tasks The real time collab works as it should. There are plenty of features to organize and schematize any work load. Cons The drag and drop feature is a little clumsy often, and it makes it a little difficult to manage some items simultaneously. Alternatives considered [Trello](https://www.capterra.com/p/211559/Trello/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)[Visio](https://www.capterra.com/p/201133/Visio/) Reason for choosing Whimsical As said previously, Whimsical allow us to create a bridge with our customers. They do play a role important in any decision-making process, and they don't have to pay or do any difficult maneuver to sign up with their Google Account and straightaway participate in our brainstorm sessions. Additionally, the interface is pretty easier to use, making it less time consuming than other alternatives. Switched from [Trello](https://www.capterra.com/p/211559/Trello/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)[Visio](https://www.capterra.com/p/201133/Visio/) We made the change for many reasons, one of them, our customers might have easier access to our boards than using those other paid platforms. Additionally, Whimsical does provide many tools that can't be found separately in those platforms. Review Source Gustavo B. Director Market Research Used the software for: 1-2 years ### "Excellent Choice" March 23, 2022 5.0 I can give this software 5 stars since it is super easy to employ, the tools are user-friendly, and it does offer several premium features for free users. Pros This is the tool that cover many of different management software products. Creating flux diagrams, managing sections of a website, creating a schedule, producing organigrams, many things can be done with ease in this tool. Cons I haven't found any considerable reason to dislike the software. Alternatives considered [Trello](https://www.capterra.com/p/211559/Trello/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing Whimsical Easier, chipper, and overall more capable. Switched from [Asana](https://www.capterra.com/p/184581/Asana-PM/)[Visio](https://www.capterra.com/p/201133/Visio/) The implementation of the tool is easier, it does not take that many resources since it is accessible directly from the web browser, and it does provide an environment to co working better. Review Source AJ Amey J. Lead application developer and project Cordinator Information Technology and Services Used the software for: 6-12 months ### "Not Bad But Not Good Also!" July 8, 2021 3.0 I am using whimsical for one my project Insisted by client. We are using these software mostly for our roadmap discussion and to log future deployments and Ideas. Overall experience is so so not bad but not good also. There are some areas need to improve specially when we add cards into stacks. Little chaos will happened when users try to edit or add card simultaneously. Pros I am using this software more than six month for project roadmap planning and retrospective discussions. Pros are like it is quick and drag drop cards works great. Easy to create workflow. Option for colouring is very handy. Cons What i dislike about it is interface is not simple and difficult to understand at first. Collaboration is not that easy and difficult to align. Only limited sets of card can be displayed on stack user not aware of where they can find all list of cards Review Source MC Martin C. CEO Real Estate Used the software for: Less than 6 months ### "Boards, Flow Charts, and Mind Maps and much more! EASY and BEAUTIFUL!" December 5, 2020 5.0 I'll keep it very short! After trying a few different software for flowcharting, mind mapping, and boards or what whimsical call Sticky Notes which combines the two... This has been a pleasant surprise it's beautiful, it's easy especially for a guy that's not from an engineering or project management background, and it just works really well. Best of all it combines most of the tools we need to create projects or designs in one easy and affordable tool. The icing on the cake which is how I found out about it is that this integrates well with Notion so now I can embed the tools I create into Notion and manage it all there. Please keep making it better its got so much potential Pros The software looks very clean and polished with easy navigation and controls everything works well. You have most of the tools for project management in 1 software. If you use Notion is very well integrated with it which is what originally sold me on it. It's so easy to use goodbye Trello (never embraced it), Lucidchart (not bad but for simple process/flowcharting this is better), and a few other Mind Map software that never did it for me. Cons I haven't found one but I'm still kind of new to it and I just hope they keep making it better. Alternatives considered [Miro](https://www.capterra.com/p/128955/Miro/) Reason for choosing Whimsical Whimsical had slightly better reviews but Miro looks good too but seemed like it had more than I need and I'm not sure it has some features from Whimsical Switched from [Lucidchart](https://www.capterra.com/p/146136/Lucidchart/) With this tool, I don't need Lucidchart, Trello, and a few other Mind Maps software I tried Review Source VR Verified Reviewer Product Designer Design Used the software for: 1-2 years ### "I can't believe that making diagrams can be so easy." August 2, 2019 5.0 It can be summed in making diagrams has never been easier and the interface is so nice, I just love how easy it has made my work on documenting processes, and user flows. Wonderful product, and you can try it for free, so what are you waiting for? Pros \- Beautiful interface - Very easy to use: I mean how easy you can connect pieces in a diagram is almost unreal. - Collaborative and cloud based - You can create folders to keep your diagrams ordered and easy to find - Easy to share diagrams, and get feedback in the same file. - A free tier Cons I can't think of any, I've been using this software nonstop for the past few months. And it always amazes me how fast you can build diagrams, it has made the task of documenting so easy too. I love it. Switched from [draw.io](https://www.capterra.com/p/166985/draw-io/) It was so hard to use, diagrams looked awful. So making the switch to whimsical was a no brainer. Review Source Swathy R. UX Designer Design Used the software for: 1-2 years ### "Excellent Product" May 31, 2021 5.0 Loving it! Pros I absolutely love whimsical - I have been using it for 2 years now for my professional and personal projects. In particular, I love their Wireframes - no other paid or free software comes anywhere close to this feature. Another thing I love about Whimsical is their support team - they are super quick to respond to any queries that you have! Cons Mind maps are always 1 to Many mapping - Many to 1 are not possible but again it's not a deal-breaker Alternatives considered [Balsamiq](https://www.capterra.com/p/145723/Balsamiq-Mockups/) Switched from [Balsamiq](https://www.capterra.com/p/145723/Balsamiq-Mockups/) I started with Balsamiq - it sure does what its supposed to do but Whimiscal is just better Review Source Vincent Po B. Managing Director & Global Chief Marketing & Technology Officer Information Services Used the software for: 2+ years ### "One of the best Mindmap apps" February 5, 2021 5.0 Overall, it's my favourite mind mapping tool. I don't really use it for the other type of diagramming, mostly the mind mapping feature. Pros Whimsical has become my favourite mind mapping app. I used to use apps like Xmind but Whimsical is much nicer and beautiful to use. I tried the mind mapping feature in Clickup but it doesn't compare at all to Whimsical. This is so much easier to use. Cons Overall, I'm pretty pleased with it. The only confusing thing with it is you can't "delete" mind maps. Switched from [XMind](https://www.capterra.com/p/128088/XMind/) I preferred something that had cloud integration so I can pickup anywhere on different devices. Review Source Bonita S. Digital Designer Design Used the software for: Less than 6 months ### "Just like the name, it's fun and fantastic" December 5, 2019 5.0 Before Whimsical, I was struggling to switch between 3 different software and documents just to create, collab, and present UX deliverables. But now I can do them all in Whimsical and even invite other team members to collab on the design or to give feedback! Not to mention the tools are pretty straightforward so I'm less likely to overthink and just focus on making design ideas tangible :) Pros What I like the most is the Time Machine features, I hope they will release the stable version soon and maybe release a desktop app in the future. Cons It's troublesome if I wanted to open another board in a new tab when I'm inside a project board. I have to type in whimsical.com in my browser to brings me to the project dashboard so I can open the other board in a new tab. Alternatives considered [Milanote](https://www.capterra.com/p/165790/Milanote/) Reason for choosing Whimsical It's cheaper and gives us more freedom in the trial/free mode. Switched from [Balsamiq](https://www.capterra.com/p/145723/Balsamiq-Mockups/) I found Balsamiq too complicated and can only do wireframes. Review Source VR Verified Reviewer Vice President Of Technology Financial Services Used the software for: I used a free trial ### "Whimsical makes drawing beautiful diagrams super easy" December 3, 2019 5.0 Non technical staff needed to draw process flows, etc and found Visio too cumbersone and fiddly.. plus all the 'style' had to be applied manually and formatted manually. Pros Drawing diagrams is extremely easy. Lines join up automatically, curve when they need to.. gone are the days of fiddling with alignment and trying to grab little placement handles with the mouse cursor. The resulting diagrams are also extremely sexy - with that modern flat look by default. Whimsical make your diagrams look like you hired a graphic designer. Cons There are not enough templates to create all the diagrams types necessary, with all the details necessary Alternatives considered [Visio](https://www.capterra.com/p/201133/Visio/) Reason for choosing Whimsical Easier to use and better looking results with minimal effort. Switched from [Visio](https://www.capterra.com/p/201133/Visio/) Easier to use. Better looking results. Review Source TM Thomas M. COO Information Technology and Services Used the software for: 2+ years ### "A reliable versatile tool backed by a great team" November 3, 2025 5.0 We've been using Whimsical at my workplace for many years, and it is a core internal tool. It helps with with a large variety of projects (from mind maps to boards to documents to project/kanban management to wireframes). It has been really reliable, and new features keep being added. Pros It is very versatile, reliable, and keeps getting better. Their support team always goes the extra mile, even to fix my own mistakes. Cons At times, it can be a bit heavy and slow to load/navigate. It may be because some of our boards/documents have lots of items though. Review Source SG Sherryl G. Student Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great mind-mapping tool especially for info-overloaded grad students" August 27, 2023 5.0 Pros Whimsical is intuitive, easy to use without having to contend with a learning curve, and it integrates seamlessly with Notion. Cons Sadly, our university uses Office 365 and Teams integrates with Miro, so I ended up using Miro more. Switched from [Microsoft Whiteboard](https://www.capterra.com/p/203470/Microsoft-Whiteboard/) Whiteboard is annoying to use and Whimsical is feature-rich. Review Source EC Erin C. Marketing Consultant Marketing and Advertising Used the software for: Less than 6 months ### "Wireframe building made easy" December 2, 2021 5.0 Since discovering Whimsical, I have been able to create wireframes and sales funnels so much quicker. I am a visual person, so I need to see these types of diagrams mapped out in front of me in order to visualize the big picture. It's also a great source for reference as I am building the wireframe or trying to explain/understand a click funnels process from A to Z. Pros I am using the free version and it makes wireframe building so much easier. I struggled with how to build and present wireframes to my clients until I discovered Whimsical. Now I can visualize and build quickly and then use them as a guide when I build/design the website. Also, it makes it easier to visualize sales funnels which I appreciate. Cons It's a bit complicated at first, trying to get the directional arrows to go where they are supposed to and figuring out how to use all the elements in the way I intend. I got frustrated the first time I used it because the elements didn't behave the way I expected them to. I think it just takes practice. I did not watch or read any tutorials, which I am sure would have helped. Reason for choosing Whimsical Whimsical is actually intended for building wireframes and sales funnels, so the tools are designed to achieve these purposes and it is fairly easy to use. It has saved me a lot of time. I am not sure if there are other similar tools like Whimsical. It was suggested to me by an industry peer and I've not looked for other similar applications. Review Source VR Verified Reviewer Problem Solver¿¿¿¿ Design Used the software for: Less than 6 months ### "Amazing and simple wireframing and flowcharts" October 24, 2019 5.0 Use for flowcharts and mind mapping, for creative processes like design, both print and web. Pros Whimsical is possible one of the easiest to use software I've ever used. When I started using it, in under 10 minutes I'd built out an entire flow chart for a website design. Cons Not much to not like. It would be great if they added branding settings so I wouldn't have to insert my logo and info. Review Source SB Stephanie B. Design Manager Package/Freight Delivery Used the software for: Less than 6 months ### "HUGE Whimsical Fan" September 5, 2019 5.0 Pros What don't I like?! The prototyping is amazing. The sticky notes, the flowcharts, the mind maps--I literally use it all! It's also been incredible in setting up and running my very first 100% remote design sprint, and I've been able to guide the team solely in this product. That's REALLY powerful! I am so impressed. Also love that you can copy and paste elements from different file types into one another. It's so fluid and intuitive. I have not one bad thing to say. I'd recommend it to anyone! Cons Nothing I dislike, but perhaps one recommendation would be to allow layered file exports into programs like Figma. That would be AMAZINGGGGG! Review Source JS Johannes S. IT Consultant Information Technology and Services Used the software for: 2+ years ### "Super einfache, sehr durchdachte flowcharting software" February 22, 2023 5.0 Schnelle Darstellung von Flowcharts Pros Funktionalität ist genau richtig (nicht zu viel, aber auch nicht zu wenig). Design ist schön und gleichmäßig. Performance ist gut und immer "snappy". Cons Export als Vektorgrafik fehlt noch. Momentan geht nur als PNG Review Source DK Daniel K. Customer Support Manager Computer Software Used the software for: 6-12 months ### "Miro's little brother" August 5, 2021 4.0 Overall, it is great for quick brainstorming, collaborations, mindmapping, however, for deeper more advanced editing and boards I would rather recommend Miro. Pros It's very simple to use and easy to grasp how it works. This is mainly due to the feature set not being too advanced or complicated and cause of this no time is wasted training people in a company as it is pretty straightforward to use. Cons Text editing for me is very basic. There is only 3-4 sizes you can set your text which is very limiting. Having a free enlarging of text or using numbered scaling is really needed. Review Source Zachary H. Product Manager Internet Used the software for: I used a free trial ### "UX made easy" December 4, 2018 5.0 Pros I loved the setup of it. As a product manager I was able to jump right in and start making designs. It's very intuitive to use as well and didn't require me to learn a bunch of additional tools. Cons The price. I was only allows to have 4 boards before they started trying to charge me. In addition, exporting was forcing me to export an entire board rather than just particular elements. Review Source PS Peter S. Digital Team leader Food & Beverages Used the software for: 6-12 months ### "Whimsical" April 19, 2021 5.0 Whimsical is a versatile, easy-to-use platform, we use it a lot for ideation across remote teams and workers. Customer Support is brilliant. Pros Easy UI, easy to use across teams & remote workers, great for planning, whiteboarding and presenting. Cons Views/zoom cab a little finicky, direct link to the platform support centre would be a sensible addition. Review Source Axel H. Head of Growth Computer Software Used the software for: Less than 6 months ### "Great for creating mindmaps" December 28, 2022 4.0 Pros The tool was very intuitive, you know what to do straight away. Cons It can be hard to navigate and understand someone else created mind map because of all the freedom that is given. Review Source AD Altaf D. Co-founder, CPO Computer Software Used the software for: Less than 6 months ### "Wireframes made easy" November 20, 2020 5.0 Pros Creating wireframes, mockups and prototypes is so easy. I spend most of my time creating mockups – it’s easy and effortlessly. Cons Nothing specific. It has everything I need. Review Source JM Jason M. Graphic Designer Design Used the software for: 6-12 months ### "It's spot on" November 23, 2024 5.0 I use it for everything from wireframing and mind mapping to creating flowcharts and user flows. Used to rely on a bunch of different tools, but Whimsical's got it all in one place. Pros Whimsical's perfect for brainstorming ideas, planning projects, and presenting concepts to clients. Cons Maybe a few more advanced features would be nice, but for what I need, it's spot on. Review Source Jean G. CEO, Digital Creator E-Learning Used the software for: 6-12 months ### "Whimsical brings my streams of thought to life and is a WINNING tool for my business growth. " October 9, 2023 5.0 I'm an ideas person and I feel unable to move forward with my goals when I cannot get my thoughts out. It is also a challenge for me to express what I'm thinking in a way where people will understand not only the context but the call to action. Using whimsical, I have been able map out my ideas in a flow and shift around what makes sense for all areas of my business growth and development. I've been able to share this map so my team can help me more effectively and understand the plan. Pros I love the ability to map out on a huge board that accommodates with the right visual design tools so I can put my business ideas "on the screen". I love how much I can do with it. Cons I love whimsical for what it is. I'm not sure what could be added or improved upon per say. I will genuinely think about this though. Review Source Julien B. Founder Information Technology and Services Used the software for: 2+ years ### "Easiest-to-use flowchart and wireframing tool" January 16, 2023 5.0 Whimsical is a joy to use on a daily basis. It manages to be as good at flowcharts as it is at wireframing. Of course you won't go as far as you would with Figma or Moqups, but it's plenty enough to materialize ideas, in a personal or professional context. And it's pretty cheap for what it offers ! Pros Tools to create all kinds of charts are legion. So are tools for wireframing. Some are easy to use, some do great things. Very few manage to achieve both at the same time, but Whimsical does. Cons Not much to criticize there. In the wireframing library, some additional components would be nice to have. Alternatives considered [Moqups](https://www.capterra.com/p/153363/Moqups/)[Figma](https://www.capterra.com/p/175027/Figma/) Review Source Sebastián A. Community Manager Hospital & Health Care Used the software for: 6-12 months ### "A platform for team design" August 10, 2021 4.0 In general I have had a good experience. This tool has been very useful especially for design projects and templates for our website. Pros What I like most about this program are the collaboration tools that allow teamwork without limits due to distance or schedule. In this way, any member can collaborate at any time. Cons What I like the least is the movement within the interface, at times it can be annoying since it makes it difficult to change templates and you can get lost if you have several projects on the work table. Review Source Fady H. Digital Marketer Marketing and Advertising Used the software for: 1-2 years ### "Best mindmap app" July 20, 2022 5.0 It has a user-friendly interface, this tool is made with the mindset of quality and getting things done without overwhelming features, with its minimal interface, I could brainstorm my ideas, plan my projects and make my mind maps. Pros Easy to understand, easy drag and drop features, and very clean with easy navigation and control. I have used too many tools before, but nothing provides what Whimsical provides in its free plan. Cons There is nothing I can dislike about this tool, but maybe adding more features to the mind mapping panel will be great. Alternatives considered [Miro](https://www.capterra.com/p/128955/Miro/) Reason for choosing Whimsical ease of use Review Source Similar Products Featured ## Related categories [Flowchart](https://www.capterra.com/flowchart-software/)[Wireframe](https://www.capterra.com/wireframe-software/)[Collaboration](https://www.capterra.com/collaboration-software/)