Who Uses This Software?

Customer service and support teams using a cloud based CRM or support software looking to improve their most important support metrics with quality assurance or coaching


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    $15.00/month/user
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • MaestroQA
  • www.maestroqa.com
  • Founded 2013
  • United States

About MaestroQA

Software for customer service quality assurance for CSAT, CES, and more.


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MaestroQA Features

  • Alerts / Escalation
  • Appointment Management
  • Automated Routing
  • Automatic Customer Notices
  • Complaint Monitoring
  • Contract Management
  • Customer Database
  • Customer Experience Management
  • Help Desk
  • Inbox / Queue Management
  • Knowledge Base
  • Known Issue Management
  • Live Chat
  • Self Service Portal
  • Surveys & Feedback
  • Trouble Ticketing
  • Work Order Management

MaestroQA Reviews


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