--- title: "Best Swell Alternatives 2026 | Capterra" description: "Looking for alternatives to Swell? Find out how Swell stacks up against its competitors with real user reviews, pricing information, and what features they offer." source_url: "https://www.capterra.com/p/172802/Swell/alternatives/" page_type: "alternatives" language: "en" --- # Swell alternatives Last updated on September 29th, 2026 The best Swell alternatives are TrueReview (best overall), Okendo (best free plan), Score My Reviews (best budget option), and Trustpilot (most reviewed). Together they hold 1,679 verified Capterra reviews, with overall ratings from 4.5 to 5.0 out of 5. Swell itself holds 4.6 out of 5 across 358 reviews. ### Swell - Rating: 4.6 out of 5 (358 reviews) - Ease of use: 4.6 out of 5 - Starting price: Not available - Key features: 4 of 4 top category features --- ## Top alternatives Swell alternatives compared | Product | Rating difference | Ease of use | Starting price | Key features | | --- | --- | --- | --- | --- | | [Weave](https://www.capterra.com/p/141842/Weave/) — 4.4 out of 5 (693 reviews) | Rated 0.2 lower than this product | 4.5 out of 5 | $199.00 /mo | 2 of 4 top category features | | [Okendo](https://www.capterra.com/p/176189/Okendo/) — 4.9 out of 5 (236 reviews) | Rated 0.3 higher than this product | 4.8 out of 5 | $19.00 /mo | 4 of 4 top category features | | [Birdeye](https://www.capterra.com/p/152997/BirdEye/) — 4.7 out of 5 (707 reviews) | Rated 0.1 higher than this product | 4.7 out of 5 | Not available | 3 of 4 top category features | | [Score My Reviews](https://www.capterra.com/p/183655/Score-My-Reviews/) — 4.9 out of 5 (82 reviews) | Rated 0.3 higher than this product | 4.9 out of 5 | $49.00 /mo | 3 of 4 top category features | | [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/) — 4.5 out of 5 (1,206 reviews) | Rated 0.1 lower than this product | 4.6 out of 5 | $299.00 /mo | 4 of 4 top category features | | [TrueReview](https://www.capterra.com/p/210085/TrueReview/) — 5.0 out of 5 (155 reviews) | Rated 0.4 higher than this product | 4.9 out of 5 | $49.00 /mo | 4 of 4 top category features | | [ReputationStacker](https://www.capterra.com/p/160682/ReputationStacker/) — 4.9 out of 5 (59 reviews) | Rated 0.3 higher than this product | 4.8 out of 5 | $63.00 /user/mo | 4 of 4 top category features | | [GiveMe5.ai](https://www.capterra.com/p/207396/GiveMe5-ai/) — 4.7 out of 5 (86 reviews) | Rated 0.1 higher than this product | 4.8 out of 5 | $79.00 /mo | 4 of 4 top category features | | [Yotpo](https://www.capterra.com/p/144389/Yotpo/) — 4.5 out of 5 (377 reviews) | Rated 0.1 lower than this product | 4.4 out of 5 | $199.00 /mo | 4 of 4 top category features | | [Podium](https://www.capterra.com/p/164285/Podium/) — 4.2 out of 5 (526 reviews) | Rated 0.4 lower than this product | 4.3 out of 5 | Not available | 3 of 4 top category features | --- ## Top alternatives with AI capabilities The Swell alternatives with the strongest AI features are Birdeye, TrueReview, and ReputationStacker, based on verified feature data and Capterra reviews. ### [Birdeye](https://www.capterra.com/p/152997/BirdEye/) — 4.7 out of 5 (707 reviews) - AI features: AI, AI Accessibility Audit, AI Citation Monitoring, AI Content Scoring, AI Copilot, AI Crawler Analytics, AI Disclosure, AI-Driven Content Recommendations, AI Hallucination Detection, AI/Machine Learning, AI Mention Tracking, AI-Optimized Content Structuring, AI Query Matching Analysis, AI-Readable Content Formatting, AI Search Ranking Insights, AI Sentiment Monitoring, AI SMS, AI Text Generation, AI Text Summarization, AI Text-to-Speech, AI Traffic Attribution, AI Visibility Reporting, AI Visibility Score, Chatbot, Competitor AI Presence Comparison, Generative AI, Generative Search Performance Analytics, Industry AI Sentiment Benchmarking, Multi-Platform AI Coverage, Natural Language Processing, Real-Time AI Mention Alerts ### [TrueReview](https://www.capterra.com/p/210085/TrueReview/) — 5.0 out of 5 (155 reviews) - AI features: AI/Machine Learning, Generative AI ### [ReputationStacker](https://www.capterra.com/p/160682/ReputationStacker/) — 4.9 out of 5 (59 reviews) - AI features: AI/Machine Learning, AI Text Generation, AI Text Summarization, Generative AI --- ## Top Free alternatives to Swell The best free alternatives to Swell are Okendo, Birdeye, and Score My Reviews — all three offer a free plan alongside paid tiers. ### [Okendo](https://www.capterra.com/p/176189/Okendo/) — 4.9 out of 5 (236 reviews) - Free options: Free trial, Free version - Starting price: $19.00 /mo ### [Birdeye](https://www.capterra.com/p/152997/BirdEye/) — 4.7 out of 5 (707 reviews) - Free options: Free trial - Starting price: Not available ### [Score My Reviews](https://www.capterra.com/p/183655/Score-My-Reviews/) — 4.9 out of 5 (82 reviews) - Free options: Free trial - Starting price: $49.00 /mo --- ## Top alternatives for SMBs Among reviewers from companies with 1-200 employees, the highest-rated Swell alternatives are ReputationStacker (4.9), GiveMe5.ai (4.7), and Yotpo (4.5). ### [ReputationStacker](https://www.capterra.com/p/160682/ReputationStacker/) - 49 SMB reviewers say - Overall rating: 4.9 out of 5 across 49 SMB reviews - Ease of use: 4.8 out of 5 across 49 SMB reviews > "Reputation Stacker allows businesses to create customer loyalty campaigns to reward regular customers or encourage new customers to engage with the brand.4." — Thomas Z., advisory board (January 11, 2023) ### [GiveMe5.ai](https://www.capterra.com/p/207396/GiveMe5-ai/) - 60 SMB reviewers say - Overall rating: 4.7 out of 5 across 60 SMB reviews - Ease of use: 4.9 out of 5 across 60 SMB reviews > "My overall experience with GiveMe5.ai has been wonderful. Since we deployed the GiveMe5.ai platform, we have received more reviews (and more positive reviews) than by simply asking people to leave us a review." — Stephen S., Attorney (June 2, 2025) ### [Yotpo](https://www.capterra.com/p/144389/Yotpo/) - 250 SMB reviewers say - Overall rating: 4.5 out of 5 across 250 SMB reviews - Ease of use: 4.3 out of 5 across 250 SMB reviews > "Also, good flexibility with options." — Stacey K., Managing Director (March 13, 2026) --- ## Find software for your specific use case ### Review Management - [Okendo](https://www.capterra.com/p/176189/Okendo/) — 4.9 out of 5 (236 reviews) - [Hibu](https://www.capterra.com/p/207701/Hibu/) — 4.3 out of 5 (130 reviews) - [Birdeye](https://www.capterra.com/p/152997/BirdEye/) — 4.7 out of 5 (707 reviews) ### Customer Experience - [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) — 4.4 out of 5 (4,093 reviews) - [Adobe Real-Time CDP](https://www.capterra.com/p/250209/Adobe-Real-Time-CDP/) — 4.2 out of 5 (5 reviews) - [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) — 4.6 out of 5 (10,512 reviews) ### Reputation Management - [Hibu](https://www.capterra.com/p/207701/Hibu/) — 4.3 out of 5 (130 reviews) - [ReviewInc](https://www.capterra.com/p/141023/ReviewInc/) — 4.8 out of 5 (35 reviews) - [Agility PR Solutions](https://www.capterra.com/p/93547/Agility-PR-Solutions/) — 3.3 out of 5 (10 reviews) ### Customer Satisfaction - [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) — 4.4 out of 5 (4,093 reviews) - [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) — 4.6 out of 5 (10,512 reviews) - [Typeform](https://www.capterra.com/p/137289/Typeform/) — 4.7 out of 5 (981 reviews) ### SMS Marketing - [Klaviyo](https://www.capterra.com/p/156699/Klaviyo/) — 4.6 out of 5 (539 reviews) - [EZ Texting](https://www.capterra.com/p/145848/Ez-Texting/) — 4.5 out of 5 (273 reviews) - [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) — 4.4 out of 5 (512 reviews) ---