AmeriCommerce

AmeriCommerce


3.5 / 5
3 reviews

Who Uses This Software?

AmeriCommerce is an eCommerce software powerhouse built for high-volume online stores & complex products. Our customizable multi-store platform is meant for those needing a solution with less limits.


Average Ratings

3 Reviews

  • 3.5 / 5
    Overall

  • 3.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $24.95/month
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Business Hours

Vendor Details

  • AmeriCommerce
  • www.americommerce.com/
  • Founded 2005
  • United States

About AmeriCommerce

There's simply no other solution that does multiple storefronts, B2B eCommerce, and complex product catalogs quite like AmeriCommerce. Whether you're a small business or a high volume ecommerce giant, you can rest easy that AmeriCommerce is the feature-rich platform that won't limit you from scaling even larger. Try our free trial and see for yourself why merchants all over the world are choosing AmeriCommerce.


AmeriCommerce Features

  • Catalog Management
  • Channel Management
  • Customer Accounts
  • Email Marketing
  • Inventory Management
  • Loyalty Program
  • Multi-Store Management
  • Order Management
  • Product Configurator
  • Promotions Management
  • Returns Management
  • SEO Management
  • Shopping Cart

AmeriCommerce Reviews Recently Reviewed!


AmeriCommerce has been our eCommerce platform of choice for over decade. Great service. Great team.

Apr 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The platform is constantly improving, rolling out new features monthly at no additional cost to their customers. We have grown from a basic subscription plan to a platinum custom plan that meets and exceeds our customer demands. We attribute much of our growth to their ability to customize the platform to meet our needs. We offer products with hundreds of variations and need to serve up that information in digestible formats for our customers and with their developer's help we have grown 300% year over year for the past three years. Not a small feat for a mature site!

Cons: We really have not had too many issues with their service or platform that could not be addressed in a timely fashion. The only issue we have had in the past year was a single instance of excessive downtime, greater than 24 hours. This has only happened once in a decade of service.

Overall: AmeriCommerce allows us to deliver a great experience for our customers. The ability to customize this platform with reasonable development times allows us to concentrate on our own product development rather than programming. It's easy to manage large data sets, make daily site updates and fulfill orders. It's mobile friendly themes, top-notch security and fast servers make it a great option for those companies just starting out and those that need just a little extra care.

Capterra loader

An outdated and unintuitive mess of software that falls short in every regard

Oct 26, 2018
1/5
Overall

1 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

1 / 5
Value for Money

Pros: There are a few good things about Americommerce. Their customer support staff is friendly. The custom rule engine is power, albeit hard to use. The API integrations allow for some deeper integrations with old custom and oracle-based software. Their recent integration with Cloudflare allows for automatic SSL renewal, and there's a photo cropper tool in case you need it.

The CON list didn't have enough room, so here are my CONs:

Americommerce doesn't adhere to basic CSS3 standards and can't handle responsive design or modern styling techniques. Responsive design has to be included in a separate file in the head tags, and can't be integrated into a single page. You have to put all your media queries into the head tags, so they load on every single page of your site.

All the themes I've used (even the Americommerce-made Base theme) look like trash compared to modern web competitors like SquareSpace, WordPress, Wix, etc. The themes are poorly coded and don't follow good design principles. "Magic numbers" are everywhere, and that's bad code. Bottom line: getting your site to look good on Americommerce is a painful and arduous process.

The page content editor's WYSIWYG preview is wildly off - making it completely useless. Good luck previewing any changes before pushing live updates to the page.

The ubiquitous "pane" system is slow and wastes screen real estate...

Cons: CONS continued:

Editing a content pages uses a 1/3 pane that's not resizeable. Editing products, content pages, categories, discounts, users - literally everything - wastes 2/3 of your screen real estate.

Editing products is slow and painful, and the mass editor just allows you to edit product basics one at a time a tiny bit faster. You can't drag-and-drop photos to rearrange.

The theme editor is comprehensive but unintuitive and fragile. Keep local copies of each page you edit, because Americommerce WILL lose your changes. No version history and no backups. One "error" in your CSS will discard all updates. I say "error" because the CSS linter is WAY too strict. For example, having a -webkit prefix alongside a fallback (a standard in forward-thinking design) will return an error. Comments aren't allowed either.

Whoever arrange the Settings hierarchy needs to be fired and shot. Editing users is in the security tab. Changing one setting (like a favicon) may find you traveling to 2 or 3 different sections to complete.

The contact forms are limited at best and don't support placeholder text. Americommerce doesn't store entries on the site, so once it sends that admin email, the entry is gone forever. I've been burned badly by this. Adding forms to content pages is troublesome and has been solved better on other platforms.

User permissions are buggy. Long story short, every single user is an admin for all of the multi-store accounts...

Overall: CONS continued:

Not safe, not smart, not secure, but that's the only way a blog editor can use their blog on Americommerce.

Reports are a joke. No customization, primitive filtering, no DOWNLOADING, and the designs are horrendous.

File management is a glorified FTP interface. That means search is slow and there's no mass-editing tool. It's missing simple stuff like "copy file URL" and "delete folder".

Last thing I'll say: in a world run by search engines, Americommerce charges you for bandwidth. Every bot that crawls your site is costing you money.

BOTTOM LINE:

STAY AWAY FROM AMERICOMMERCE. There is SO much better in literally any platform. I had to delete about half of my cons because it wouldn't even FIT in the review.

Great value and customer control

Apr 10, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: After looking at other site to see if we were missing something we soon discovered what a great deal we have with Ameriommerce. Other platforms seem to offer a a lot of features but you have to buy other apps and integrations, have custom coding done or you simply can't accomplish what you can with Americommerce. There are many features and flexability to accomomdate any type of business.

Cons: I would love to see 24 / seven support. We make changes on weekends so if anything goes wrong off hours there is no one to help out.

Overall: Complete flexibility and control over the function and appearance of the website. Ability to expand our business. Great value.