# SecurityScorecard Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is SecurityScorecard the right Cybersecurity solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/172806/SecurityScorecard/reviews

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SecurityScorecard

4.5 (10)

[View alternatives](https://www.capterra.com/p/172806/SecurityScorecard/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of SecurityScorecard

Ease of use

4.5

Customer Service

4.1

## Showing most helpful reviews

Showing 1-10 of 10 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Adrian B.  
Computer systems engineer  
Law Enforcement  
Used the software for: 1-2 years

### "Cybersecurity"

April 7, 2025

5.0

The security it maintains is a way to remain calm and confident in the face of potential attacks that could cause serious damage.

Pros

has very effectively prevented cyberattacks on third parties and the company itself, maintaining a complete security breach. Its timely detection provides confidence that everything is secure, and its constant monitoring stops any potential attack in time. I feel comfortable with its efficient security work.

Cons

I definitely can't say anything displeasing because nothing bad has happened to me in its work or service.

Review Source

JC

Jason C.  
CIO  
Accounting  
Used the software for: 2+ years

### "Easy to use external vulnerability monitoring with risk scoring"

November 8, 2021

5.0

Improve compliance and risk management

Pros

Dashboards are easy to use on both the technical and non-technical side. Information is well presented and detailed. Scoring system uses both a number, alphabetical score and color coding. Support is very easy to work with when working through, remediating and updating the risk score.

Cons

Cost of service is high, some other features (Atlas Vendor Risk Management, risk scores for other companies) which are great features are additional paid add-ons

Reason for choosing SecurityScorecard

Dashboards, detailed view and summary views were all presented better and easier to understand and work with

Review Source

Response from SecurityScorecard

February 9, 2022

Thank you for providing your feedback. We appreciate you taking the time to share your thoughts and would welcome the opportunity to discuss your experience further. Should you be interested, please contact Kim Razi at krazi@securityscorecard.io.

Eric R.  
VP  
Hospital & Health Care  
Used the software for: 6-12 months

### "This product will not provide the level of detail you need on your vendors"

April 26, 2021

1.0

Obviously, not a good product from the details above. You can't take a cookie-cutter approach and arbitrarily assign value and details to something as complex as IT security and expect good or even mediocre results. This company is going to be in a lot of trouble in the future for providing false confidence in insecure vendors after a breach occurs and this company was purporting that the company with the breach was secure. Dealing with their inefficient and ineffective support team was never fun. One of our clients was using them and we helped them find a better alternative for the vendor security management needs. If you MUST use a solution like this (hopefully as part of a much larger vendor security strategy), use something like bitsight.

Pros

The ease of use was nice BUT that pales in comparison to the negatives here. If something is easy to use and provides no value ... or negative value (false confidence) ... then obviously it is not a great solution.

Cons

The worst part about this product is that it tries to take a cookie-cutter approach to IT vendor management security. It just doesn't work. You need to fully vet your vendors if security breaches and your data are a key concern. This provides very surface-level and superficial findings that are collected in an arbitrary way, thus are mostly irrelevant.

Reason for choosing SecurityScorecard

One of our clients recommended it but it looks like they have switched to better products now.

Review Source

Response from SecurityScorecard

February 9, 2022

Thank you for providing your feedback. We appreciate you taking the time to share your thoughts and would welcome the opportunity to discuss your experience in an effort to address any outstanding issues and reassure you of our commitment to delivering a world-class customer experience. We would like the opportunity to discuss this further with you. Please contact Kim Razi at krazi@securityscorecard.io.

RH

Richard H.  
Chief Information Security Officer  
Information Technology and Services  
Used the software for: 2+ years

### "Cheap but highly effective cyber security software"

January 24, 2024

5.0

I love the tool hence why I have purchased it 3-4 times. It does what it says it does and is very easy to use. The Service Desk is also quite responsive.

Pros

The cost is VERY attractive when you consider the benefits it provides with respect to a company’s security posture.

Cons

When you first get it (I’ve bought it 3-4 times now), it sometimes attributes other domains to your company. So it takes probably an hour to go thru the domain names and delete the spurious ones. But once that’s done, you’re laughing :)

Reason for choosing SecurityScorecard

It’s was just easier to use and I preferred the way Security Scorecard reports issues including the easy to understand remediation plans.

Review Source

VR

Verified Reviewer  
Ingeniero  
Construction  
Used the software for: 6-12 months

### " Alto nivel de protección "

February 24, 2023

4.0

Pros

Destacar la facilidad de uso de la interfaz, lo que facilita la manejabilidad del programa, haciéndolo bastante intuitivo.

Cons

De momento no he encontrado nada que destacar. Quizás reseñar que se podría mejorar la presentación de algunas de las tablas.

Review Source

VR

Verified Reviewer  
President  
Computer Software  
Used the software for: 1-2 years

### "Excellent product!"

February 14, 2022

5.0

They are great to work with. They quickly respond to help tickets and quickly update your company's score when you make corrections.

Pros

It provided us with information on all known possible vulnerabilities and gave us enough information that we were able to eliminate all of them from our environment.

Cons

I wish I could generate a scorecard across a particular industry and product and see how each of the competitors rank in each category.

Review Source

lC

lin C.  
Assistant Technical Manager  
Computer Hardware  
Used the software for: 1-2 years

### "good tools for internet security"

February 24, 2022

5.0

Pros

integrity information for cpmpany and let company can process issue fast.

Cons

Outdated Web Browser Observed is update too fast.

Review Source

VR

Verified Reviewer  
Solutions Architect  
  
Used the software for: 6-12 months

### "Great solution to understand security of your vendors"

March 20, 2018

5.0

Pros

The Security Scorecard software offers the availability to get a overview of your vendor/contractors security posture. Allows you to rate a new vendor to validate how well their protect/secure their environment to better understand if they will protect your environment/data.

Cons

Currently I have not experienced anything that I do not like about this product. This solution was built very well with flexibility.

Review Source

VR

Verified Reviewer  
team manager  
Higher Education  
Used the software for: I used a free trial

### "protection for all"

December 20, 2022

5.0

Pros

one of the best security programs very powerful tool with beutifull interface and easy to use

Cons

may i want more details on risk details

Review Source

JDD

Jess David D.  
ISDP Professional  
Insurance  
Used the software for: Less than 6 months

### "Best TPRM Tool"

January 7, 2022

5.0

Pros

Ease of use, awesome user interface and seamless navigation, historical data available per vendor, response from CS is immediate, time between ticket escalation to resolution is fast, learning opportunities

Cons

Limited slots for vendor comparison, time series charts when domains are superimposed with each other are hard to understand

Review Source

Response from SecurityScorecard

February 9, 2022

Thank you for providing your feedback. We appreciate you taking the time to share your thoughts and would welcome the opportunity to discuss your experience further. Should you be interested, please contact Kim Razi at krazi@securityscorecard.io.

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