--- title: "Appbot Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Appbot Software - reviews, pricing plans, popular comparisons to other Reputation Management products and more." source_url: "https://www.capterra.com/p/172807/Appbot/" page_type: "product" language: "en" publication_date: "2026-10-05" --- # Appbot Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 5, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Appbot ## What is Appbot? Appbot is used by 35% of the world's top charting apps to monitor and analyze reviews from the Apple, Google Play, Windows and Amazon app stores, globally. Appbot makes it easy to see what app reviews are about without lifting a finger. Make better, faster decisions about your product roadmap, based on the feedback and sentiment of real users. Appbot integrates with popular tools like Slack, Microsoft Teams, Zendesk and Freshdesk and hundreds of others via Zapier. ## What is Appbot used for? [Review Management](https://www.capterra.com/review-management-software/)[Reputation Management](https://www.capterra.com/reputation-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $49 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Appbot?[Manage this product listing](https://www.g2.com/products/appbot/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Appbot 4.5 (2) VS. [4.9 (239)](https://www.capterra.com/p/176189/Okendo/reviews/) Starting Price $49 Per User, Per Month Starting Price $19 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (2) Ease Of Use 4.8 (156) Value For Money 3.5 (2) Value For Money 4.6 (149) Customer Service 3.5 (2) Customer Service 4.8 (148) ## Appbot alternatives [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.9 (82)](https://www.capterra.com/p/183655/Score-My-Reviews/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.4 (700)](https://www.capterra.com/p/141842/Weave/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [TrueReview](https://www.capterra.com/p/210085/TrueReview/) [5.0 (156)](https://www.capterra.com/p/210085/TrueReview/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210085/TrueReview/) [View all alternatives](https://www.capterra.com/p/172807/Appbot/alternatives/) ## FAQs about Appbot Overview ### What company size and specific industries is Appbot built for? Appbot is designed for large app developers and enterprise teams in the mobile app industry, especially product, marketing, technical, customer support, and customer analytics groups. It is used by organizations managing top charting apps that need customer insight from app-focused feedback and reviews. Features and Usability ### What are the key features of Appbot? Appbot offers review monitoring, review notifications, negative feedback management, response management, sentiment analysis, and a dashboard for tracking feedback trends. Core capabilities also include an API and monitoring tools for collecting and organizing app store and customer review data across channels. Getting Started and Support ### What training and onboarding options does Appbot offer? Appbot provides documentation for teams getting started. This written reference material can support self-paced review of features, setup steps, and product guidance as needed. Getting Started and Support ### What customer support options does Appbot offer? Appbot provides chat support for customer questions and issues. ## Features AI summary Based on 2,212 Reputation Management reviews Capterra reviewers highlight these as the features buyers care about most when choosing review management software: - **Review Request** (**56%** of reviewers rated this feature as critical) - **Feedback Management** (**50%**) - **Review Monitoring** (**48%**) Appbot supports **Review Monitoring**, so teams can track incoming reviews and stay aware of customer sentiment across channels. However, it does not offer **Review Request** or **Feedback Management**. Instead, it provides **Negative Feedback Management** (**53%**), which gives businesses a way to identify and respond to poor experiences quickly, helping teams address issues early and improve customer satisfaction over time. Review Monitoring 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Automatically monitor and receive alerts for any new online reviews Negative Feedback Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Identify, track, and respond to negative feedback Dashboard 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Review Notification 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Notifies a business when a review is left Sentiment Analysis 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Categorize emotions expressed and identify if they are positive, negative or neutral API Application programming interface that allows for integration with other systems/databases Appbot 8 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Negative Feedback Management: Identify, track, and respond to negative feedback - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Review Monitoring: Automatically monitor and receive alerts for any new online reviews - Review Notification: Notifies a business when a review is left - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral --- Features 4.0 (2) 4.0 Based on 2 reviews ## Pricing Value for money 3.5 (2) Free Trial Basic $49.00 Per User,Per Month Value for money 3.5 (2) 3.5 Based on 2 reviews ## Support, customer service and training options Customer Service 3.5 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.5 (2) 3.5 Based on 2 reviews ## User reviews Overall rating 4.5 Based on 2 reviews Filter by rating 5(1) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent edna luci G. technician Marketing and Advertising ### "Changing the way I understand our users and improving our product" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 May 19, 2023 The platform is easy to use and has helped me gain a clearer understanding of the user experience with my app and make more informed decisions. Pros It has helped me improve our roadmap and make more informed decisions, but without feeling overwhelmed. Also, the integration with other trading tools is just awesome. Cons On several occasions I have experienced some small issues and delays in loading data. But I have to say that your technical support team has always been very helpful and they have solved my problems quickly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AR Amiril Rahmi F. TPM Entertainment ### "Good tool for apps performance monitoring" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 January 7, 2022 It is useful tool to see and review how your apps are performing. Pros Our company used appbot especially to get user reviews for our monthly reporting. The UI is pretty easy to use and straight forward, our customer service team had no issue in using this tool and getting all the required data (once it is configured). Cons The initial configuration with Google Play Developer Console was pretty hectic and we already followed the how-to, but it is managed eventually. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.