Who Uses This Software?

From Small, Middle to Enterprise markets, we work with all size business all over the world.


Average Ratings

13 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $25.00/month
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • OpenMoves
  • openmoves.com
  • Founded 2005
  • United States

About OM3

The OpenMoves OM3 platform is an Enterprise level email marketing platform that's extremely easy to use and comes with our I-do and We-do services so you can choose how you want to want to work with us(self service or full service). Experience the easiest drag-and-drop functionality to create mobile responsive email templates, automated drip campaigns, lead scoring, segment users based on behavior, and much more. Integrate with Magento, Shopify, Pipedrive, Salesforce, MS Dynamics and more.


OM3 Features

  • A/B Testing
  • Auto-Responders
  • CAN SPAM Compliance
  • Customer Surveys
  • Drip Campaigns
  • Dynamic Content
  • Event Triggered Email
  • Image Library
  • Landing Pages/Web Forms
  • Mailing List Management
  • Mobile Optimized Emails
  • Reporting/Analytics
  • Subscriber Management
  • Template Management
  • WYSIWYG Email Editor

OM3 Reviews Recently Reviewed!


Using OM3 for Conference Registration

Aug 27, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease of creating reports and defining fields I need to see is very simple. I am new to this sort of platform and the customer service is superb. The ability to save in the address book over many years even when the person does not attend the conference but once every 3-5 years is very helpful. Having a record of the campaigns we have created from the beginning is very useful. I have used Open Moves/OM3 for 4 years and the company used it for many years previously. We will continue using it because the interface with our website and the registration process has been virtually seamless.

Cons: The fact that I can't sort the reports by fields is very frustrating and having to take the extra step to download the reports into an Excel Sheet to do this makes no sense to me. I also think the authentication process is not reasonable when I take my laptop to a different location from the previous one where I logged in is time consuming and makes no sense. I can understand being on a different device would require authentication.

Vendor Response

by OpenMoves on August 28, 2018

Hi Holly - Thanks for the feedback. Glad you find OM3 easy to use! We recently update the system and no longer verify by IP, only browser so if your browser saved the cookie from the first login, you should not have to verify at a different location. We'll make sure to take your comments into consideration regarding the reporting for future updates. Thanks!

Easy to use

Dec 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very easy to you with the building blocks and templates. I love the surveys that you can send out and that you can resend to non-openers. The reports are great to see what's working and what isn't. If you need any help, their support is super helpful.

Cons: I wish if you changed the specific email address where a survey went to, that it would automatically populate if you copied that survey the next time.

Overall: This makes it easy to send emails to our clients on a daily, weekly or monthly basis to keep us top of mind.

Customer for over 5 years

Dec 14, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the price point and ease of use. The software works well with their CA and product abandonment integrations. We have been using OM3 for over 5 years and haven't had one issue or malfunction.

Cons: I feel sometimes the software feels a little dated. I wish the platform had more template options and the interface was a little faster.

Overall: The team is very professional, easy to work with and flexible with pricing. The CEO is an exact reflection of how his company runs... Amazing!

Capterra loader

Great Software

Dec 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most about this software is that it is very easy to use.

Cons: I wish the reports were easier to pull or emailed to you.

Vendor Response

by OpenMoves on January 17, 2019

Hi Nichole,

Thanks for the feedback! Glad you find our product easy to use.

In regards to the reporting function, you can have the reports emailed to you daily, weekly or monthly! On the main campaign reporting page, click on the top right button that says "Manage my email updates". I hope that helps!

OpenMoves Support Team

Email Made Easy for MArketing

Dec 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use drag and drop functions

Make quick edits as needed

Tracking and analytics data

Simple and easy to upload contact records

Hot spot data where readers have clicked on links

Cons: Isn't capable of syncing with Netsuite CRM platform

After editing the email title, the software automatically takes you back step 1 in the editing process. Should be able to edit email title and then click send.

Overall: I have been using OM3 platform for many years. It keeps evolving and makes my job my monthly email campaigns easy to manage. Doesn't require a lot time and effort to maintain. Once you establish your templates, easy to update content monthly for newsletters. Drag and drop functions are easy to navigate in the software. Date tracking analytics provides valuable information and keeps evolving.

Great Product but room for improvement

Dec 15, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's a reasonably intuitive interface once you get started

Cons: I think there is room for improvement on a couple of places. I've tried suggesting them to my contact at technical support but they've always indicated something else.

Overall: It would be great if we could use variables to create a campaign. There are a couple of places in the interface that could stand Improvement but it's a totally usable solution the way it is now as well.

streamlined, easy to use

Aug 27, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: drag and drop functionality, ability to cull lists, A/B testing and variable content

Cons: I sometimes had difficulty with spacing issues when converting text from outside documents.

Overall: Emailing potential donors, program participants

Great platform

Dec 18, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love the reporting. Very easy to read and gives a lot of insight.

Cons: I wish it provided more feedback on best day and times to send.

Open Moves Review

Aug 21, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: The reports that are produced after a campaign are very useful in developing a strategy to reach your marketing targets.

Cons: I would like the formatting capabilities to be increased. They are currently very limiting.

Overall: OM3 allows us to create email campaigns that look professional and allows us to keep our company and services in the forefront of our client's minds. The reports provide useful information and keeping all of our client contact information in one place is invaluable.

Basic Email Building-Excellent Reporting

Aug 21, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 5.0/10 Not
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Pros: The reporting is fantastic. I can easily see the metrics that I need and run reports on the specific information that I am looking for. Also easy drag and drop to design blasts.

Cons: List maintenance is challenging as contacts can not be on more than one list. Document upload tool does not allow for easy sorting. Image library is not easy to sort either- titles are too small to read and if you update an image, but keep the file name, it does not overwrite the old image, so the maintenance is manual.

Very easy to use

Dec 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's self explanatory, and loaded with options.

Cons: The import process can be somewhat cumbersome.

Overall: The ability to go back to years' worth of campaigns and get stats is invaluable.

Spectacular Customer Service

Dec 14, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As a newbie to WYSIWYG editors, Amy at OM3 has been very patient and supportive as I learn the ropes.

Cons: As with any WYSIWYG editor, there are lots of minor details that require attention.

Overall: We recently moved off of a home grown emailing solution and we're very pleased with the service at OM3 so far. We tried MailChimp, but the support at OM3 is vastly superior.

Getting Support

Aug 24, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use and operate. Not sure what else to write here

Cons: did not appropriate error messages for errors or red fields

Overall: Very good