Westrom Software

RouteStar Solutions

4.5 / 5 2 reviews

Who Uses This Software?

DSD, Delivery Distribution, OCS, Bottled Water, Medical Waste, Uniform Rental, Dairy/ ICE, Sales and Service business.


Average Ratings

2 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $200.00/month
  • Pricing Details
    Software Subscription option or Software Purchase option
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Westrom Software
  • theserviceprogram.com/
  • Founded 2006
  • United States

About RouteStar Solutions

The best route accounting software and route manager software seamlessly interfaces with QuickBooks


RouteStar Solutions Features

  • Asset Tracking
  • Billing & Invoicing
  • Calibration Management
  • Dispatch Management
  • Inventory Control
  • Key & Lock Management
  • Mobile Access
  • Planning Calendar
  • Preventive Maintenance
  • Purchasing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Capacity Planning
  • Drag & Drop Scheduling
  • Driver Management
  • Emergency Dispatch
  • GPS Tracking
  • Performance Metrics
  • Route Costing
  • Territory Management

RouteStar Solutions Reviews Recently Reviewed!


Overall, I have been very pleased with our RouteStar experience

Jun 08, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: RouteStar Solutions customer support/technical support is great. The team is very friendly and helpful

Cons: Like any software, RS takes some time to learn and become fluent. Fortunately, the technical support is available daily to help with any questions.

Vendor Response

by Westrom Software on June 11, 2018

Thank you for sharing your positive experience using RouteStar Solutions. As the industry's leading Medical Waste Collection, Routing, and Destruction tracking software, mobile and Generator Portal package, we welcome your suggestions to continue supporting your on the go needs. Since switching software, our valued clients referrals are always appreciated.

A great answer for the hard-to-please service industry

Mar 26, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Seems to be the capability to customize the software to specific needs
Has a vast amount of available data for most route service businesses
The mobile side is very simple and can be used across all platforms
Data backed to a tried and tested accounting backend (Quickbooks)

Cons: Doesn't automatically live sync to the mobile app/QuickBooks, you're required to click to sync
Sales tax is limited to capabilities of QuickBooks, which is suitable for most
Access DB - not easily synchronized to third-party cloud apps

Vendor Response

by Westrom Software on March 28, 2018

Thanks for taking time to provide your feedback and kind remarks. We have great news! there is a Live Auto-Sync utility available to sync to Mobile from your server. Just reach out to Tech Support team to assist you. Any questions your Account Representative is happy to assist.