# RSA SecurID Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is RSA SecurID the right Authentication solution for you? Explore 82 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/172820/RSA-SecurID-Access/reviews

---

RSA SecurID

4.6 (82)

[View alternatives](https://www.capterra.com/p/172820/RSA-SecurID-Access/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Reviews of RSA SecurID

Ease of use

4.4

Customer Service

4.4

## Pros and Cons in Reviews

LB

LaSheena B

Solution AnalystInformation Technology and Services, 10,001+ employeesUsed the software for: More than 2 years.

“The RSA SecurID is a awesome tool to secure the workspace and to make sure there is close nit security and tracking.“

April 11, 2025

GY

George Y

DBATransportation/Trucking/Railroad, 10,001+ employeesUsed the software for: More than 2 years.

“I don't have negative things about this little software, except when I want to use it to connect to multiple servers, it become confusing.“

June 14, 2021

MW

Meegan W

EducatorEducation Management, 201 - 500 employeesUsed the software for: Less than 6 months.

“It is always a plus to know your data is safe from being leaked. “

October 1, 2024

TP

Tomasz P

Junior Proffessional Network EngineerInformation Technology and Services, 501 - 1,000 employeesUsed the software for: 6-12 months.

“Before latest update mobile app look a little bit outdated“

August 10, 2021

NK

Naleen K

AnalystInformation Technology and Services, 10,001+ employeesUsed the software for: More than 2 years.

“Function to add hardware token to secure data is a most important feature for this app.“

March 10, 2023

Eric T

Business AnalystUtilities, 10,001+ employeesUsed the software for: More than 2 years.

“When switching phones it is very cumbersome to get a new account with the RSA token.“

May 26, 2020

AG

Abraham G

Fraud Prevention OfficerBanking, 201 - 500 employeesUsed the software for: 1-2 years.

“RSA SecurID is a tool that can be integrated with a number of internal applications of my financial organization and offers security by granting startup access.“

May 21, 2021

VJ

VIRNA J

Business AdminInsurance, 51 - 200 employeesUsed the software for: 1-2 years.

“I found the software a bit outdated and slow.“

October 19, 2020

## Showing most helpful reviews

Showing 1-25 of 82 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

vikram S.  
Associate  
Banking  
Used the software for: 2+ years

### "Best MFA Authenticator APP"

March 4, 2023

5.0

It is working pretty smooth. It generate token very fast after providing 6 digit PIN. We have integrated this with our SSO so It provides great security .It has best GUI and generate token dynamically.

Pros

We are using this for Multi factor authentication and identity management . It is very easy to use and easy to access. One can start work very quickly by providing token. It is very reliable and provides secure network access. Easy to install and access after providing 6 digit pin. We can share log to the team if we are facing any issue. They have good customer support.

Cons

Only issue I have found that when we switch from this app to other or mobile locked then again we need to provide 6 digit pin. Rest all is working fine.

Review Source

MW

Meegan W.  
Educator  
Education Management  
Used the software for: Less than 6 months

### "Great for Peace of Mind!"

October 1, 2024

4.0

My overall experience with RSA SecurID has been positive. It is always a plus to know your data is safe from being leaked. In my line of work, that is extremely important.

Pros

RSA SecurID is a great program that authenticates your ID when logging into certain accounts. I like that it gives you the peace of mind that your confidential files are safe from hacks. Being a teacher, you deal with a lot of information on students. If this information fell into the wrong hands, there could be consequences. RSA SecurID gives users many different options on how to authenticate their ID. It makes it impossible for hackers to gain access to your accounts that you use with RSA SecurID.

Cons

I have used multiple different authenticator programs throughout my career. RSA SecurID was the most complicated to set up properly.

Switched from

[Microsoft Authenticator](https://www.capterra.com/p/219694/Microsoft-Authenticator/)

My district switched out products at the beginning of the year. I did not have a choice.

Review Source

CC

Cory C.  
Associate Attorney  
Law Practice  
Used the software for: 1-2 years

### "Not the Most User Friendly"

October 9, 2020

3.0

It got the job done, but wasn't the most user friendly application due to the need to refresh the code every time and then have it drop the connection to the network periodically. Duo Mobile is a lot more reliable and easy to use.

Pros

Once I was able to connect to the network remotely through RSA SecurID, then the connection was reliable for the most part.

Cons

I always had to refresh the generated code before typing it into my computer, and then of course there was the countdown time limit. There were several times I got kicked off the network after connecting through RSA. Duo is a lot more stable.

Review Source

VR

Verified Reviewer  
System Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Secure way to acces Intranet"

July 30, 2021

5.0

Its easy to use and handy with softtoken on phone

Pros

Secure way to connect to Intranet and can use a RSA token or the software token on the phone

Cons

Sometimes while configuring RSA on phone it gives error unable to configure

Review Source

Thomas B.  
TIer III Support Analyst  
  
Used the software for: 2+ years

### "Used as 2 factor authentication for citrix"

March 10, 2018

5.0

Pros

What I like most about this authentication solution is that you get three options to use as a median to generate a token code. A key fob A mobile app A desktop application This way two factor authentication doesn't feel like you have to keep track of that 2nd password because it's available to be generated on multiple devices.

Cons

If you don't have your devices with you you won't be able to authenticate. Let say your visiting a new site and need to log on and you don't have your key fob, phone or laptop You will not be able to log in. It would be cool to have a site admin feature that could generate you a temp code for your log in.

Review Source

VR

Verified Reviewer  
QA Director - FIS Mobile  
Financial Services  
Used the software for: 2+ years

### "Just Works"

September 11, 2018

4.0

Use it most days to access secure servers and works great for me. RSA is really a standard for security and works across all platforms that I use.

Pros

Not a whole lot to do as a user all the magic is in the backend which makes it very friendly. Access is secure and the ability to access work environment on the go is mission critical for a lot of people and this gets you in.

Cons

Not a whole lot of cons here installations can be tricky and if forced to do manual setup of servers etc can be daunting for some but if IT does it right then it is a breeze.

Review Source

BJ

Bheesam J.  
Sr. software engineer  
Telecommunications  
Used the software for: 6-12 months

### "We are using this software now for more then six month and have mix of experience using this."

March 22, 2018

4.0

Pros

We are using this tool now for more then 6 month now , initially we were having all our team member complaining when we have to give the token again when tried opening a specific application again like workday. But with their recent update they added this feature and now when we are logged in our PC using RSA token then we do not need to enter the token again while trying for accessing other apps like workday. RSA secure ID app initially did not work properly on android mobile and we have to ask for RSA token device for some people in our team. From a security point of view each pin generated times out in few probably 60 seconds, which is good in my opinion.Overall in corporate setting i feel it is very useful and secure.

Cons

Recently we some RSA authentication stops working and we have to switch back to our old tool "Entrust", that may be their server side problem but with significant downtime. we struggled for 3-4 days and has to switch back to Entrust for that time period. But now we are of and didn't see any downtime further after that. apart from that didn't see any cons and good to go with tool.

Review Source

RH

Randall H.  
Software Engineer  
Defense & Space  
Used the software for: 2+ years

### "Excellent two-factor authorization tool"

December 29, 2018

5.0

Pros

I definitely recommend the use of RSA security tokens as they are small, easy to setup and use, and display the authentication code always without ever having to press a button like other keyfobs do. I've had my token for nearly a decade at the same company and it's still running on the same battery. The passcode changes every minute and it gives shows how many ticks are left before the code changes again.

Cons

No complaints with the functionality of the tool other than an aesthetic deal. After a couple years the sticker on the front of my fob started peeling off.

Review Source

Joseph A.  
Security Guard  
Semiconductors  
Used the software for: 6-12 months

### "Simple to use software for getting what you need"

July 29, 2019

4.0

This software is a great companion to the VPN software I use. It's easy to use and simple to learn.

Pros

The software is basic, just type in your password and get the code you need. The timer animation is helpful in knowing how much time you have before the code changes. Very small footprint on the desktop.

Cons

It looks a little dated, but then again, for the amount of time you actually have to look at it, does it really matter?

Review Source

AN

Alexis N.  
IT Director  
Alternative Medicine  
Used the software for: 2+ years

### "RSA Token - Secure.... or not?"

April 4, 2019

5.0

If you can choose another application, please do.

Pros

Well, the application is mostly used for creating a secure PIN that will reload after some time. The application achieves the needs.

Cons

Customer support, for sure. People that pick up the phone from Customer Service are not pretty polite, or either, friendly. Tickets get resolved after a lot of time, and sometimes you may need to research from your end about how to fix the issues.

Review Source

MC

Mary C.  
RN Care Coordinator  
Hospital & Health Care  
Used the software for: 2+ years

### "RSA for Secure sign on"

May 12, 2021

5.0

I have used this product for many years and have never had an issue with it. Always reliable. Very simple process also. I a in healthcare, s a secure connection is a priority.

Pros

Ease of use. Logging in at the start of the day I get a text with a number code to enter go a secure VPN connection. That’s it and I am set to go!

Cons

I prefer to not have to enter a 6 digit number for sign on. I like the accept Or decline button. Just for ease of use.

Review Source

GY

George Y.  
DBA  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "good authenticate solution"

June 14, 2021

5.0

I am happy with the software, it provides what I need to keep my day-to-day job easy and secure.

Pros

I use it for my job on the daily basis, it is convenient and remove the hassle of carrying a physical token like before, and it will never got damaged.

Cons

I don't have negative things about this little software, except when I want to use it to connect to multiple servers, it become confusing.

Review Source

sJ

sunny J.  
Director  
Computer & Network Security  
Used the software for: 2+ years

### "2FA made easy"

August 18, 2020

5.0

One of the best solution to implement MFA in an environment

Pros

The integration with mobile, key fobs and other methods for second authentication is amazing. The GUI is user friendly.

Cons

Deployment can be challenging as there are number of moving parts other than that a solid product for implementing MFA.

Review Source

SR

Samantha R.  
Firm Administrator  
Accounting  
Used the software for: 6-12 months

### "Good options for MFA"

February 25, 2021

5.0

Overall we had a good experience with the product and it functioned as it should to secure our business.

Pros

I liked the security that it offered to our organization. It was more of a dual approach to multifactor authentication. Easy to use once we got it started.

Cons

It was a little time consuming since it requires you to type in a passcode to enter the app before it will provide you with a code to enter into your computer. There are multiple steps to the authentication process that took a bit of time to complete compared to other products, but I felt that this makes it more secure than the others too.

Review Source

GM

Gabriela M.  
Director of Operations  
Information Technology and Services  
Used the software for: 2+ years

### "Keeping our security in place for our clients"

April 4, 2019

5.0

It's added a layer of security to our current security policies and measures.

Pros

It's so easy to install and use. We use it on a daily basis to access our clients platform and work on our daily responsabilities.

Cons

We have not run into any hiccups so far.

Review Source

AG

Abraham G.  
Fraud Prevention Officer  
Banking  
Used the software for: 1-2 years

### "Jobs experience"

May 21, 2021

4.0

Pros

RSA SecurID is a tool that can be integrated with a number of internal applications of my financial organization and offers security by granting startup access.

Cons

In my experience of use I have had several problems when using the RSA SecurID token where it stops working, having to reinstall the application again in the system for its correct use

Review Source

VR

Verified Reviewer  
Engineering Supervisor  
Automotive  
Used the software for: 2+ years

### "Stable and Robust VPN Solution for Corporate Life"

July 17, 2020

5.0

Robust and stable VPN solution. I has never caused a problem for me.

Pros

I used both HARD TOKEN and SOFT TOKEN versions. Both were very stable. I have never experienced problem which is very important as you were away from office when you need VPN and support from IT personel is limited. Thus, stability and robustness is key.

Cons

VPN connection types can be varied. Only for email, only for web, only for applications etc. This might be useful.

Review Source

VR

Verified Reviewer  
Research Fellow  
Hospital & Health Care  
Used the software for: Less than 6 months

### "A trustworthy and hassle-free authentication application"

June 27, 2018

5.0

Pros

I have installed it on my mobile. It is secure and easy to use. We can unlock it through the fingerprint. Tokens are regularly generated. I have not seen any navigation or hanging issue with this application.

Cons

The only noticeable problem with this authentication software is its initial set-up. it could have been better. Rest is okay with it

Review Source

VR

Verified Reviewer  
Systems Analyst  
Government Administration  
Used the software for: Less than 6 months

### "End user perspective"

August 20, 2020

5.0

Pros

Setting up my account was straightforward. The admin had me download the app into my iPhone and enter a numeric password to set it up. At that point, all I have to do is open the app, enter the password, and a 6 digit code appears. I then have less than a minute (sort of like mission impossible) to enter that code into the sign on screen on my PC to gain access. It's simple to use and I've experienced no issues in the 5 or so months that I've used it. It seems to provide an excellent level of security. Recommended.

Cons

It would be nice if I could also install the software on my iPad and not just my iPhone. It is possible that this was simply a corporate decision and not a product liability.

Review Source

VP

Vinayak P.  
Manager  
Semiconductors  
Used the software for: 6-12 months

### "Great VPN"

March 30, 2021

3.0

Great software for VPN but may have compatibility issues with Palo Alto Network's Globalprotect

Pros

Easy to install and configure and provides secure VPN options for Cisco VPN. It is user friendly and can change passcodes frequently without issues

Cons

does not work well with Palo Alto Network's Globalprotect. It is sometimes hard to refresh and get new passcodes.

Review Source

Yahya D.  
IT Technical Analyst  
Information Technology and Services  
Used the software for: Less than 6 months

### "Too many access problems"

September 16, 2019

2.0

Pros

This program secures remote connection between a local PC and Dakota online servers. It's fast, secured, and safe.

Cons

What I didn't like about it is the PIN and passcode security protocol. It just takes al ot of time to handle.

Review Source

VR

Verified Reviewer  
Freelance IT consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Undisputed 2FA solution Leader"

December 19, 2018

5.0

Pros

Great integration possibilities Premium Product Ease to deploy

Cons

Pricey to Purchase and Maintain Cost of Deployment is high

Review Source

ANDREW T.  
Graphic designer  
Broadcast Media  
Used the software for: 6-12 months

### "Good for verifying identity "

July 8, 2020

4.0

It worked property well and verified my identity with its token.

Pros

It was pretty easy to use and verify my identity with a token id. It’s good to know my email and identity is protected and safe when sending emails and conducting business.

Cons

I don’t have any major complaints but had a few glitches and luckily got it resolved with customer support.

Review Source

GE

Gilad E.  
Certification Engineer  
  
Used the software for: 2+ years

### "Demonstrating integration of products with the authentication server"

May 11, 2018

4.0

Pros

The RSA securid server is great authentication solution which provide other services (such as RADIUS) and a very nice HTML based GUI administrator portal.

Cons

The implementation of the server was a big hassle, especially on the windows OS, even with the technical support on the line, in addition, their Linux based in-house server ready version provides very limited CLI options for advanced users.

Review Source

MD

Mario D.  
General Manager  
Food Production  
Used the software for: 6-12 months

### "Favorite token app"

December 10, 2019

5.0

It has giving me security. I know my bank transactions are safe.

Pros

My bank gave me the app to use the token to secure my transactions and it has been so useful. User friendly, easy, the copy paste option is great. Keeps my transactions safe.

Cons

I think giving 60 seconds is too much specially if you can copy/paste. The token change is unnecessary for me

Review Source

Similar Products

Featured