FaxLogic

FaxLogic


5 / 5
5 reviews

Who Uses This Software?

Health Care, Services, Distribution, Consulting, Insurance, Manufacturing, Legal, Energy, Banking, VOIP Services, Entertainment, Food Service and Others


Average Ratings

5 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $6.95/month/user
  • Pricing Details
    Multiple plans and User options
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
  • Support
    24/7 (Live Rep)

Vendor Details

  • FaxLogic
  • www.faxlogic.com/
  • Founded 2009
  • United States

About FaxLogic

Enjoy True Multi-User collaboration, superior reliability, security and more unique productivity


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FaxLogic Features

  • Archiving & Retention
  • Automated Routing
  • Delivery Management
  • Email to Fax
  • Fax to Email
  • FoIP
  • Whitelisting / Blacklisting

FaxLogic Reviews Recently Reviewed!


Faxlogic helps us manage an unsurmountable number of faxes daily.

May 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: No busy signal sending or receiving.

Notification when a fax fails to go with an indication why it failed.

Convenient web interface to manage failed faxes without physically resending them.

Tech Support is always quick to solve any issue that may arise.

Cons: The service is a little pricey, BUT it works!

Great product with good capabilities and easy to deploy across my facilites

May 02, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Product is easy to deploy and simple to use. Support staff is excellent and are always willing to work with you on deployment processes, changes and additions. With 17 separate sites and more than 25 Faxlogic fax numbers this is very important to me.

Cons: Would like to see a few new added features like automated outbound fax notifications to email and a reporting tool to look at my own statistics to review billing, pages. Today this is provided when requested but would be nice to have my own tools to review. Online training is provided through web meetings but would like to see more of a library approach to training.

Overall: Simple deployment process makes it easy to add Fax numbers for specialized processes and communications. In some facilities we deal with a large number of large faxes that a fax machine just can't handle without backlog.

Capterra-loader

Five years of excellent service

Apr 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: In the five years I have been working with FaxLogic they have only had a hand full of outages. Each with clear client communication and prompt resolution. When a service is a good as theirs an issues turns into a positive. Service works as advertised and makes faxing easy and fun.

Cons: If everybody used FaxLogic 100% of faxes would be deliverable and there would never be busy signals.

Overall: I eliminated my fax lines and made my faxes HIPAA compliant.

I have been using FaxLogic since mid 2013. - one word- GREAT!

May 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: They are constantly innovating and adapting to the needs of Efaxing today. They have auto cover-sheets that can be easily enabled and disable on the fly.

Cons: I currently do not have negative feedback for them. They are a great company with a great group of guys working hard to make sure its the best solution available.

Overall: A great faxing solutions that can be relied on for heavy and light usage.

Faxlogic helped our company during a trying and transitional period. Very professional!

Jun 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: In the world of automation and technology there are few companies that offer the hand's on personalized service that Faxlogic offers.

Cons: None at this time. Any time we have had a question or issue with using the software, they were very responsive.