# Slick for Salon Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Slick for Salon the right Salon solution for you? Explore 43 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/172838/Slick/reviews

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Slick for Salon

4.6 (43)

[View alternatives](https://www.capterra.com/p/172838/Slick/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Slick for Salon

Ease of use

4.6

Customer Service

4.9

## Pros and Cons in Reviews

RD

Rosie D

HairstylistHealth, Wellness and Fitness, Self-employedUsed the software for: Less than 6 months.

“Time management, stock management , ease of use has made my working day simpler and so much more efficient.“

September 18, 2020

KD

Kerry D

Salon OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years.

“Can't keep doing text messages as this is not always cost effective.“

October 18, 2020

## Showing most helpful reviews

Showing 1-25 of 43 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KS

Kelly S.  
Salon Owner  
Consumer Services  
Used the software for: 6-12 months

### "Exceptional Service"

March 29, 2019

5.0

I have had a really positive experience with Slick. Everyone is so friendly and helpful and the software is so easy to use.

Pros

I love the fact you are not left on your own, there is always someone at hand to help.

Cons

Sometimes the software has bugs that need to be fixed. This does not last for long though.

Review Source

KD

Kerry D.  
Salon Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Slick review"

October 18, 2020

5.0

Data is amazing. I can tell at the touch of a button how many clients I have, the services they like, the offers I can do etc. I also love the new online booking system. We have gained new clients through this. All the team members are amazing and they only want the best for your business and for you to grow your business. So happy with Slick.

Pros

I can contact them any time, day or night and always get an answer within minutes. Ease of use. Very easy to go from one system to another. All the team are very helpful and don't make you feel as though you are a bother.

Cons

There needs to be a way I can access everyones email addresses to do a full client email shot. Now more than ever I need to keep clients updated on products and services. Can't keep doing text messages as this is not always cost effective. I also need to merge client record details...When a client uses our online booking platform the system creates a new record card. I'd like to be able to merge them together again.

Review Source

LR

Lesley R.  
Hairstylist and salon manager  
Consumer Services  
Used the software for: Less than 6 months

### "Slick for hairsalon "

March 26, 2019

3.0

Slick is a lot more simpler than other programs I've used but also a lot cheaper. Basically very easy to use.

Pros

Love the new stock management feature of scanning Barcode. Like that it's cloud based and syncs with personal calendar. Fairly easy to use.

Cons

Doesn't allow for repeat bookings. Stock management app only for Apple. No option to accommodate self-employed stylists that don't checkout through the till, to get reports. Drag-&-drop feature is sometimes difficult. Link to receipt printer with next appointment on would be great.

Review Source

kD

kendra D.  
salon owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Get slick or get left behind!!"

October 18, 2020

5.0

Direct client contact is great using the text messaging service & marketing feature. Running reports for staff to manage their own progress is super simple.

Pros

Slick is the best salon software we have used to date. Its features are super easy to use, client contacting & marketing are so simple. They are evolving all of the time, making the system fool proof.

Cons

Deposits to be taken on selected services rather than all services, our barbers use the system for booking but take their own payments so having deposits on everything makes it too confusing. would love to see a client loyalty scheme intergrated.

Review Source

Response from Belle Newco

October 21, 2020

Thank you Kendra and thank you for all the great ideas and input you give which effectively means Slick is built by salons for salons!

JM

Jason M.  
Salon director  
Apparel & Fashion  
Used the software for: 6-12 months

### "My favourite software to use"

March 26, 2019

5.0

The customer services slick provide are the best you will find. The team are amazing and great to talk to, they reply to all questions with great time and in my experience at all times of day and night haha. I do appreciate all the hard work they do for us and thank them for making my working day easier to manage with this software. And the software is amazing too everything you may need under one program. If you are wondering about getting slick, just do it! you will never look back nor will you be looking at any other software again.

Pros

This software is amazing. You can do so much with it from making appointments, to keeping track of you income and stock. It is very simple to use. It took me only a few days to get to know the software and after that I never looked back.

Cons

I have to say there is nothing I don’t like about this software, everything I need in a software for my business is all in one place with slick. I’ve been using it for just under a year and i have never been unhappy with the software nor the customer care. 💜

Review Source

RD

Rosie D.  
Hairstylist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Slick is amazing"

September 18, 2020

5.0

Time management, stock management , ease of use has made my working day simpler and so much more efficient. The support from the team is perfect.

Pros

Slick has changed my hairdressing business so much. I love everything about this product and all at a great affordable price. Really nice looking, simple to use, it has made my life so much easier. The support from the team is always a click away and response time is so fast. Booking appointments is easy. All prices and timings are there so the work is done for you (inc development time). Clients get a receipt which is great as they have a breakdown of all services they are paying for. I love the stock management feature too. The scanning stock in and out is so simple, stocktake now takes moments as it does the calculating for you. The reports section is great, everything in categories makes running my business so easy. I could not live without Slick. Thank you to the Slick team for your continued support. Slick is the best by far.

Cons

I think an email confirmation after making an appointment in the salon would be great. Also consultation forms that are signable by the client. There is nothing I dislike, I just feel the above would make it perfect.

Review Source

SJ

Sass J.  
Hairdresser  
Retail  
Used the software for: 2+ years

### "Slick "

September 15, 2020

5.0

Overall I have had no problem with slick. Great communication from the team at slick

Pros

So easy to use by staff and clients. A great system all round.

Cons

I really can’t find anything I don’t like about the product.

Switched from

[Platinum system](https://www.capterra.com/p/95936/Platinum-system/)

Cost

Review Source

Response from Belle Newco

September 18, 2020

Glad you love the system Sass! We love having you as part of the team

LR

Linda R.  
Director  
Retail  
Used the software for: 1-2 years

### "Easy to use"

March 10, 2021

5.0

Slick is an affordable salon booking software that is easy to use & looks good.

Pros

Very easy to use & had plenty of features

Cons

Not easy to go backwards in the calendar

Alternatives considered

[Ovatu](https://www.capterra.com/p/132529/Ovatu-Manager/)

Reason for choosing Slick for Salon

More appealing

Switched from

[Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)

Phorest became far too expensive

Review Source

PL

Paul L.  
proprietor  
Consumer Services  
Used the software for: 6-12 months

### "issues"

April 1, 2019

4.0

Very happy with the software generally and glad they accept and listen to feedback.

Pros

very easy to use generally, team very helpful in assisting with problems. updates with new features coming in often. Listen to feedback given.

Cons

Some issues that are pointed out still remain an issue. For example, you cannot edit a booking by removing a service and replacing it with another AND keeping it at the same time. This has been an issue for months and it does seem an important issue to be resolved.

Review Source

Response from Belle Newco

December 5, 2019

Thanks for flagging Paul. With the latest release, we have now addressed this! Thanks for your feedback to help continue making Slick the most user friendly salon software out there!

AS

Amie S.  
Beauty therapist  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Very happy user "

August 29, 2020

5.0

Pros

I love how this program takes me to another level of professionalism especially working as a self employed therapist. It allows me to Understand and grow my business. My clients love it as they get their appointment reminders and I’m able to store information to give them the very best ongoing treatment. Whenever I do have questions the slick team answer ASAP every time.

Cons

Would love to have an app to make it more accessible.

Reason for choosing Slick for Salon

Price and ease of use

Review Source

SV

Sam V.  
Salon owner  
Consumer Services  
Used the software for: Less than 6 months

### "Great salon software "

March 26, 2019

4.0

Great booking feature still could do with some improvements to make things smoother which I’m sure they’ll add eventually with feedback

Pros

Fairly easy to use. Lots of updates and new features. Good customer service

Cons

Can be a little long winded on certain features. Sometimes I have problems with it freezing and due to this it has messed up my bookings either changing the times or putting them in on the wrong date which luckily I noticed at the time however could be disastrous if they went unnoticed

Review Source

SR

Sam R.  
Beautician  
  
Used the software for: 6-12 months

### "Great customer service and easy to use"

March 8, 2018

4.0

Pros

Easy to use for multiple services Great for holding clients information Text reminders Patch test information Can use on mobile

Cons

Works on Internet connection sometimes drops out if the connection isn't strong/weather is bad Hard to see the calendar & make changes on a mobile phone view

Review Source

mLT

mr Leslie T.  
salon owner  
Retail  
Used the software for: Less than 6 months

### "SALON REVIEW"

July 21, 2021

5.0

STAFF ARE HELPFUL AND NOTHING IS TOO MUCH TROUBLE

Pros

FOUND THE CHANGOVER VERY EASY FROM MY LAST PROVIDER

Cons

N/A NOTHING WE HAVE FOUND YET, EVERY THING SEEMS OK

Reason for choosing Slick for Salon

WAS RECOMENDED BY L'OREAL REP

Review Source

TL

Tina L.  
Salon Assistant  
  
Used the software for: Less than 6 months

### "Simple but cheap"

July 1, 2018

2.0

It's free and it looks nice.

Pros

It's a steal and there customer service is bang on, chatting is easy when were busy with clients but like five times I couldnt add any appointments so we keep the paper diary as well.

Cons

Its just a bit basic and you cant do a lot with it I think. customer service told I could do more with it soon so Ill try again later. Its not made my life a lot easier.

Review Source

GJ

Gayani J.  
Hairdresser  
Retail  
Used the software for: Less than 6 months

### "Slick review"

November 26, 2024

5.0

Pros

It’s easy to use and the staff are extremely helpful with any issues you may have.

Cons

I honestly can’t think of anything. My experience so far has been wonderful.

Review Source

sJ

stuart J.  
salon owner  
Cosmetics  
Used the software for: 1-2 years

### "Just a breeze to use"

February 15, 2022

5.0

From the moment i signed up was just a pure ease, i had my doubts on it at first, but none of the clients new that we had changed over, which for me was amazing to hear. The online booking is just a breeze to use and clients are loving it, the set and forget marketing is so easy to set up, you simply forget you have it running in the background. all the text features are fabulous too. I also love the interaction with our social media posts from you guys.

Pros

I love all the features, and that your always adding new ones all the time. the ease of the online booking is a godsend, clients are loving all the text features

Cons

the only feature i would like to see is the ability to create a bundle feature, where a client can purchase a bundle of treatments & pay for, then on each visit it gets deducted from their account rather having to do it manually

Reason for choosing Slick for Salon

the slick rep popped to show me the software, frim first glace i was hooked, i don't need to leave the main pc on at the salon at the end of the day, its all cloud based, which goes over to all our devices seamlessly. The pure ease of the software to navigate around is so simple

Switched from

[Shortcuts](https://www.capterra.com/p/13284/Shortcuts-Software/)

The cost was a huge factor in my decision to move over to slick, and the format was easier to navigate. and each time you bring out new features we don't have to move on to a larger package and costing more.

Review Source

JP

Julia P.  
Salon owner  
Retail  
Used the software for: 1-2 years

### "Toe Dipping !"

August 11, 2021

5.0

Brilliant have felt help is at hand all times have dip our toes into this technology and love it so much we now do on line bookings! slick guided us through this process at sixty yrs old I feel I can keep up with the younger generation moving the salon forward s is most important. I would recommend Slick everytime.

Pros

The. Reminders for appointments we saw a a fall in no shows straight away. Customers love the reminders.

Cons

At first it kept encouraging us to send messages to get clients that have not been back we didn’t for well over a year but when we did it always created a appointment or two so is worth doing . It updates a lot but these are needed sometimes they are annoying but usually ok

Alternatives considered

[Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)[Fresha](https://www.capterra.com/p/142138/Shedul-com/)

Reason for choosing Slick for Salon

The sales staff brilliant friendly took their time didn’t rush us . The price was great too.

Review Source

SM

Sarah M.  
Salon Owner  
Cosmetics  
Used the software for: 1-2 years

### "Get Slick, Get it now!"

October 21, 2020

4.0

Very good. Feedback is always taken on board. Any issues are always resolved or explained very quickly.

Pros

so many features i like, easy to use ( most of the time), great reporting, marketing availability, on line booking, free text reminders, good lay out

Cons

You can't view a week for more than 1 stylist. would love to be able to see 2 or 3 ( yes its crowded) You cant find a free spot without looking at each individual each day. ( an on line booking type function would work well to find the earliest appointment available for that service) It doesn't flag similar clients or duplicates.

Switched from

[Cliniko](https://www.capterra.com/p/180878/Cliniko/)

Cliniko was expensive. And \[SENSITIVE CONTENT HIDDEN\] came to see us to demonstrate and talk about Slick and she sold it 100%

Review Source

Response from Belle Newco

October 26, 2020

Thank you for your ideas Sarah especially around using the online booking tool to find free slots. Regarding duplicates, Slick automatically identifies exact duplicates currently and the marketing system automatically filters out duplicates. We will be expanding the duplicate client filter to pick up lookalike clients soon.

CS

Carrie S.  
Director/stylist  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Slick "

October 18, 2020

4.0

Pros

Cost, ease of use, colour coded treatments, reports

Cons

Doesn't work with till receipt. Vouchers cant be added to clients account and when paying by voucher it adds it to the totals making it look like you've taken more. It actually accounts for the voucher amount twice which isn't good for the accounts and I was told to discount the service which then doesn't make the staff total correct

Alternatives considered

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)[DaySmart Salon](https://www.capterra.com/p/9167/DaySmart-Salon/)

Reason for choosing Slick for Salon

Price and at the time it was online help at weekends too (although I have had questions answered at weekends on the chat)

Review Source

Response from Belle Newco

October 21, 2020

Thank you for your feedback Carrie. As part of our drive to minimise our environmental impact, we only offer email receipts to cut down on in-salon paper usage. The team will reach out to you to clear up the vouchers. Regarding our support, we do still offer weekend live chat support so if you are stuck at the weekend, please do get in touch as the team are here waiting to help!

KK

Kathy K.  
Salon owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Loving using slick so far! "

January 27, 2021

5.0

The experience we have had with slick has been great since we first enquired. All the guys have been great and are always there to help. Wish we would of found them earlier!

Pros

Easy to use, amazing customer support. Great functionality. Feels like a family.

Cons

I think Till integration would be amazing. More in depth consultation forms Skin test section ( flags up they haven’t or that they are due for one)

Alternatives considered

[Timely](https://www.capterra.com/p/142756/Timely/)[Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)

Reason for choosing Slick for Salon

Felt like a much better fit and the features where so straight forward

Switched from

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)

Didn’t like the set up

Review Source

Response from Belle Newco

February 1, 2021

The consultation forms can be customised and we have recently launched updated templates- the support team will be in touch to show you! Thank you for the comments re skin tests- this is something we have in the pipeline for you!!

BT

Beverley T.  
Salon owner  
Retail  
Used the software for: I used a free trial

### "Slick salon software "

July 1, 2020

5.0

A great value system with the all important text reminders. Great customer service & follow up.

Pros

Great value, easy to use, cloud based so can view & use anywhere. iPad set up nice & compact. Email receipts. Text reminders. Deposit facility without checking the ticket off. Colour coding of treatments. App to input products with barcodes really quick to use.

Cons

View on mobile phone not as good as on iPad or pc.

Switched from

[DaySmart Salon](https://www.capterra.com/p/9167/DaySmart-Salon/)

Package including text reminders too expensive & felt ripped of by them when I had computer issues & they would only give me 3 days of my diary even though they could see all of my bookings. Had to buy the updated system in the end even though I’d purchased the system outright in the first place. Cost me a fortune!

Review Source

Response from Belle Newco

July 10, 2020

Thank you Beverley! Glad to hear you are loving Slick and the customer support!

SS

Shaun S.  
Managing Director  
Consumer Services  
Used the software for: 6-12 months

### "Amazing piece of software, constantly being updated with new great features. Would recommend Slick "

December 6, 2019

5.0

I’ve had many issues of not understanding certain aspects of the software, but with the online chat these issues have been resolved promptly by the Slick team. Overall I give Slick software 5 stars and the online team 5 stars

Pros

Ease of use, great editing features. Cloud based

Cons

Most of my issues I had at the beginning has now been addressed with software update’s. Very progressive

Switched from

[iSalon](https://www.capterra.com/p/85990/i-salon/)

Cost and and overall experience of my demo day with Slick

Review Source

LH

Lou H.  
Home salon owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Slick review "

August 15, 2020

5.0

Great

Pros

Slick has helped me keep all payments from clients tidy and safe. End of month accounts have been made so much easier. I love the automated text to my clients too. If I have any issues I am on to the live chat and it’s always sorted as quickly as possible.

Cons

I’d like to have a saved bill option but other than that there’s nothing I don’t like.

Review Source

AK

Anna K.  
Teacher/Assessor  
Education Management  
Used the software for: 6-12 months

### "Salon software feedback"

December 12, 2019

5.0

Pros

user friendly, updated regularly, because it is online you can log in from anywhere

Cons

Small glitch in the system that does not allow you to only view active stylists need to have a patch test alert before booking colours the client area needs to be more user friendly

Review Source

HP

Hina P.  
Managing director  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Slick is making life easier "

October 19, 2020

5.0

Having a overall great experience using slick

Pros

Easy to sign in and use, navigation is great

Cons

Freezes at times, and I can’t use it offline I.e without internet

Review Source

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