--- title: "Kipwise Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Kipwise Software - reviews, pricing plans, popular comparisons to other Knowledge Management products and more." source_url: "https://www.capterra.com/p/172843/Kipwise/" page_type: "product" language: "en" --- # Kipwise Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Kipwise ## What is Kipwise? Kipwise is a knowledge management tool that helps teams build up their company knowledge hub easily. We offer powerful Slack integration, browser extensions and are integrated with Google Drive, Trello, Airtable and more, so you can save and retrieve team knowledge easily, wherever you need them. We support real-time collaborative editing with built-in content review process to help you ensure content on your knowledge base is always up-to-date and accurate. ## What is Kipwise used for? [Knowledge Management](https://www.capterra.com/knowledge-management-software/) Top alternative Featured Overall rating Based on 9 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $25.5 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Kipwise?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://kipwise.com/&name=Kipwise) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Kipwise 4.1 (9) VS. [4.6 (5,307)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $25.5 Flat Rate, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (9) Ease Of Use 4.7 (3,685) Value For Money 4.3 (3) Value For Money 4.5 (2,278) Customer Service 4.3 (3) Customer Service 4.6 (2,172) ## Kipwise alternatives [4.6 (6,093)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (292)](https://www.capterra.com/p/177031/Document360/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [4.8 (118)](https://www.capterra.com/p/144958/ThoughtFarmer/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.5 (3,470)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/172843/Kipwise/alternatives/) ## FAQs about Kipwise Overview ### What company size and specific industries is Kipwise built for? Kipwise is designed for Slack-based teams of any company size, especially small and mid-sized businesses that need better internal knowledge management. It suits teams across industries that want to onboard new hires faster, answer fewer repeated questions, and help employees work more efficiently. Features and Usability ### What are the key features of Kipwise? Kipwise includes knowledge base management, document management, and content management for organizing team knowledge. It also offers full text search, access controls/permissions, and a self service portal for finding and sharing information. Collaboration tools, communication management, customizable templates, and file sharing support shared content workflows. Getting Started and Support ### What training and onboarding options does Kipwise offer? Kipwise provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online options support guided setup, webinars offer group instruction, and documentation serves as written reference material for self-paced learning and feature review. Getting Started and Support ### What customer support options does Kipwise offer? Kipwise provides chat support. No reviewer feedback about support quality, response times, or common issues is available, so the support experience cannot be characterized further from the catalog data. ## Features AI summary Based on 4,665 Knowledge Management reviews Capterra reviewers point to these as the top features buyers look for in Knowledge Management software: - **Knowledge Base Management** (**51%** of reviewers rated this feature as critical) - **Content Management** (**50%**) - **Document Management** (**48%**) Kipwise supports all three of the features reviewers rank highest: **Knowledge Base Management**, **Content Management**, and **Document Management**. Together, these capabilities help businesses keep internal knowledge organized, manage content more efficiently, and maintain important documents in one place, allowing teams to find information faster and work with greater consistency. Knowledge Base Management 4.8 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Content Management 3.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Collaboration Tools 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Access Controls/Permissions Define levels of authorization for access to specific files or systems Catalog Management Create and manage digital catalog of products/services with their details, specifications, and price Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Kipwise 12 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - Document Management: Store, manage, and track all electronic documents in a centralized location - Full Text Search: Search for specific words or phrases within a document or database - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Text Editing: Edit text as needed --- Get Advice We can help you find the software with the features you need. Features 3.8 (9) 3.8 Based on 9 reviews ## Pricing Value for money 4.3 (3) Free Trial Basic $25.50 Flat Rate,Per Month Value for money 4.3 (3) 4.3 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (3) 4.3 Based on 3 reviews ## User reviews Overall rating 4.1 Based on 9 reviews Filter by rating 5(3) 4(4) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent Federico A. CFO Banking ### "Decent product for a Small / Medium Business" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 July 14, 2022 It was a good experience, overall easy to use and implement. Pros Very good knowledge base tool. Have some great integrations allowing to search in Google Drive and Confluence. It is very easy to navigate as long as you prepare a consistent structure. Cons It really works like any other KB sharing information as a social network, we couldn't find any added value. They do not offer a Free Plan and sometimes searching takes long time. Formatting some pages can be challenging. Alternatives considered [Nuclino](https://www.capterra.com/p/174926/Nuclino/) [Confluence](https://www.capterra.com/p/136446/Confluence/) [BookStack](https://www.capterra.com/p/242068/BookStack/) Reasons for choosing Kipwise We really choose Confluence because it was more aligned to our tools, and they don't have a Free Plan. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Customer Experience Representative Marketing and Advertising ### "Needed to store common knowledge within company " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 April 20, 2022 Good in general. You can find information you need if it has been stored and filled in normally. It's more a knowledge management software more than a collaborative one. Pros Kipwise is a nice tool for those who want to regroup all their company knowldge in one place. You can create some pages of new knowledge and regroup them in catagory, and even add some tags. What's good about it is that you can create folders and put everything in place to create a knowledge management environnement. Cons The UX/UI in terms of design is not really great. And it's not that easy to find your way around it if you don't know how to use it. It requires a short training. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Account Manager Marketing and Advertising ### "A tool that can be used for onboarding" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 April 20, 2022 Good so far. It's a good tool for ducomenting things like processes and else. Pros The first time I used Kipwise was during the onboarding process when I just joined the company I'm working for. They regrouped all processes and geenral get-to-know on Kipwise. Right now, it's the software we use to regroup all documentations. It is useful when there is an info your are searching for, if it has been documented. Cons Someone needs to be dedicated to it for it to really rech its full potential. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Customer Experience Specialist Marketing and Advertising ### "A good knowledge management software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 April 20, 2022 Super good experience so far. It's a powerful tool if you start to use a knowledge management software. Pros We have been using Kipwise for almost a year and a healf and it has been good so far. It's a great knowledge management software. We have been able to store many "pages" and 'tabs" of knowledge, categorize by department. We can write down all the information we want and know about something. We can add co-workers for onboardings. And so much more. Each time we need something, we first try to find answers and solutions on Kipwise before asking someone. Cons It's better to be organized from the start if we don't want to have it go all places. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User iOS developer Computer Software ### "Great knowledge management software" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 April 12, 2022 Kipwise helps us save time in terms of knowledge management. It's easy to create folders, tabs of knowledge, and categorize. You can also link it to other software for quick access. Pros I enjoy using it, as all my co-workers and myself can add in some "tabs" or "pages" of knowledge. Based on the team you are in, you can adding in some key info and knowledge accessible for the whole team. You can categorize and add tags for even more granular data. It is a powerful tool you can use to store and share knowledge. Our newcomers really enjoy having it at hand. Plus, you can connect it to some other softwares like Slack. Cons You really need an admin to take charge of adding people and keeping things organized. When you start, it takes a bit of time to create all the folders, but once done : super easy to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User SDR Consumer Services ### "Great knowlegement management tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 March 19, 2022 Good experience overall. It’s really one of a kind tool if you want to centralize all your company « knowledge » somewhere. It’s very easy to share. Pros Kipwise is an awesome tool for knowledge management. You can create folders and add some organized notes in there. Notes can be organized with a title, core notes. Each collaborator can bring his/her knowledge in there. We have been using it not only for newcomers but for everyone as you can really build your knowledge content in it. We linked it to Slack for instance, allowing us to share stuff to everyone in the company. Cons It can be a bit overwhelming if you don’t know how to use it at first. The User Interface and User Experience is not really good. Looks a bit messy if you just drop stuff in there without any structure from the beginning. Things really need to be linked to some sorts of group/category, etc. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Customer Success Manager Marketing and Advertising ### "Sharing knowledge " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 March 3, 2022 A really nice tool to share knowledge Pros Being able to store some knowledge and categorize them per team. Being able to have contributors for each team and focus on creating our own knowledge sharing sharing database. Cons Sometimes it's hard to find the way around this tool. The UX/UI is not great, it just complicates things. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Ekaterina M. Marketing Manager Information Technology and Services ### "A great tool for team wiki" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 14, 2021 We were simply using Google Docs before using Kipwise and Kipwise has definiitely helped my team to be more organized, saving us a lot of time in finding information that we need. Pros Easy to navigate with flexible folder structure. You can set reviewers for your content so that you will receive automated review reminders. They have great integration with Google Drive, so setting up is easy. I simply need to connect my Google Drive and I can search for the previous docs that I've created on Google Drive directly on Kipwise. Cons I think table formatting can be improved. Although you can work around this by embedding a Google spreadsheet instead. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jimmy L. Managing Director Logistics and Supply Chain ### "Easy to use, great integrations and outstanding customer support! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 25, 2020 Overall the experience is positive. The product has been continuously improving and they have added lots of new functionalities since I first started using it a year ago. Pros User-friendly and very easy to setup. The search is awesome - with their Slack integration and Chrome extension, you can easily surface information on your knowledge base directly inside Slack or via the browser extension. Also like their collaborative editing function, making it very easy to collaborate on taking notes with my teammates. Their customer support is fantastic - they respond very quickly when I have questions and are always very helpful. Cons Would love to be able to customize the user dashboard but I know it's something they are doing to launch soon. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 1, 2020 Thank you for the review :) Yes, user dashboard customization will be coming soon. Stay tuned! [View all Reviews](https://www.capterra.com/p/172843/Kipwise/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.