# Kipwise Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Kipwise Software - reviews, pricing plans, popular comparisons to other Knowledge Management products and more.

Source: https://www.capterra.com/p/172843/Kipwise

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# 

 Kipwise Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Kipwise

## What is Kipwise?

Kipwise is a knowledge management tool that helps teams build up their company knowledge hub easily. We offer powerful Slack integration, browser extensions and are integrated with Google Drive, Trello, Airtable and more, so you can save and retrieve team knowledge easily, wherever you need them. We support real-time collaborative editing with built-in content review process to help you ensure content on your knowledge base is always up-to-date and accurate.

## What is Kipwise used for?

[Knowledge Management](https://www.capterra.com/knowledge-management-software/)

Top alternative

Featured

Overall rating

Based on 9 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$25.5

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Kipwise?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://kipwise.com/&name=Kipwise)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Kipwise

4.1 (9)

VS.

[4.6 (5,180)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

$25.5

Flat Rate, Per Month

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (9)

Ease Of Use

4.7 (3,650)

Value For Money

4.3 (3)

Value For Money

4.5 (2,250)

Customer Service

4.3 (3)

Customer Service

4.6 (2,141)

## Kipwise alternatives

[4.7 (24,098)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting price

$8.75

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (6,028)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.7 (291)](https://www.capterra.com/p/177031/Document360/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (117)](https://www.capterra.com/p/144958/ThoughtFarmer/reviews/)

Starting price

$6.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/172843/Kipwise/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Knowledge Base Management

4.8 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Content Management

3.3 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Collaboration Tools

3.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Provides a channel for team members to share media files, communicate, and work together

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Catalog Management

Create and manage digital catalog of products/services with their details, specifications, and price

Communication Management

Manage and track all internal and external communication conducted via calls, email, text, or chat

Kipwise 12 features

Define levels of authorization for access to specific files or systems

Create and manage digital catalog of products/services with their details, specifications, and price

Provides a channel for team members to share media files, communicate, and work together

Manage and track all internal and external communication conducted via calls, email, text, or chat

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Pre-designed layouts that can be customized to match preferences and requirements

Tools that provide relevant information at specific times to support judgments and courses of action

Store, manage, and track all electronic documents in a centralized location

Search for specific words or phrases within a document or database

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Online portal through which end users can access the system, manage tasks, or obtain information

Edit text as needed

Get Advice

We can help you find the software with the features you need.

Features

3.8 (9)

3.8

Based on 9 reviews

## Pricing

Value for money

4.3 (3)

Free Trial

Basic

$25.50

Flat Rate,Per Month

Value for money

4.3 (3)

4.3

Based on 3 reviews

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## Support, customer service and training options

Customer Service

4.3 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (3)

4.3

Based on 3 reviews

## User reviews

Overall rating

4.1

Based on 9 reviews

Filter by rating

5(3)

4(4)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Federico A.

CFO

Banking

### "Decent product for a Small / Medium Business"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

July 14, 2022

It was a good experience, overall easy to use and implement.

Pros

Very good knowledge base tool. Have some great integrations allowing to search in Google Drive and Confluence. It is very easy to navigate as long as you prepare a consistent structure.

Cons

It really works like any other KB sharing information as a social network, we couldn't find any added value. They do not offer a Free Plan and sometimes searching takes long time. Formatting some pages can be challenging.

Alternatives considered

[Nuclino](https://www.capterra.com/p/174926/Nuclino/)

[Confluence](https://www.capterra.com/p/136446/Confluence/)

[BookStack](https://www.capterra.com/p/242068/BookStack/)

Reasons for choosing Kipwise

We really choose Confluence because it was more aligned to our tools, and they don't have a Free Plan.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Customer Experience Representative

Marketing and Advertising

### "Needed to store common knowledge within company "

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

April 20, 2022

Good in general. You can find information you need if it has been stored and filled in normally. It's more a knowledge management software more than a collaborative one.

Pros

Kipwise is a nice tool for those who want to regroup all their company knowldge in one place. You can create some pages of new knowledge and regroup them in catagory, and even add some tags. What's good about it is that you can create folders and put everything in place to create a knowledge management environnement.

Cons

The UX/UI in terms of design is not really great. And it's not that easy to find your way around it if you don't know how to use it. It requires a short training.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Account Manager

Marketing and Advertising

### "A tool that can be used for onboarding"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

April 20, 2022

Good so far. It's a good tool for ducomenting things like processes and else.

Pros

The first time I used Kipwise was during the onboarding process when I just joined the company I'm working for. They regrouped all processes and geenral get-to-know on Kipwise. Right now, it's the software we use to regroup all documentations. It is useful when there is an info your are searching for, if it has been documented.

Cons

Someone needs to be dedicated to it for it to really rech its full potential.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Customer Experience Specialist

Marketing and Advertising

### "A good knowledge management software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

April 20, 2022

Super good experience so far. It's a powerful tool if you start to use a knowledge management software.

Pros

We have been using Kipwise for almost a year and a healf and it has been good so far. It's a great knowledge management software. We have been able to store many "pages" and 'tabs" of knowledge, categorize by department. We can write down all the information we want and know about something. We can add co-workers for onboardings. And so much more. Each time we need something, we first try to find answers and solutions on Kipwise before asking someone.

Cons

It's better to be organized from the start if we don't want to have it go all places.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

iOS developer

Computer Software

### "Great knowledge management software"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

April 12, 2022

Kipwise helps us save time in terms of knowledge management. It's easy to create folders, tabs of knowledge, and categorize. You can also link it to other software for quick access.

Pros

I enjoy using it, as all my co-workers and myself can add in some "tabs" or "pages" of knowledge. Based on the team you are in, you can adding in some key info and knowledge accessible for the whole team. You can categorize and add tags for even more granular data. It is a powerful tool you can use to store and share knowledge. Our newcomers really enjoy having it at hand. Plus, you can connect it to some other softwares like Slack.

Cons

You really need an admin to take charge of adding people and keeping things organized. When you start, it takes a bit of time to create all the folders, but once done : super easy to use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

SDR

Consumer Services

### "Great knowlegement management tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

March 19, 2022

Good experience overall. It’s really one of a kind tool if you want to centralize all your company « knowledge » somewhere. It’s very easy to share.

Pros

Kipwise is an awesome tool for knowledge management. You can create folders and add some organized notes in there. Notes can be organized with a title, core notes. Each collaborator can bring his/her knowledge in there. We have been using it not only for newcomers but for everyone as you can really build your knowledge content in it. We linked it to Slack for instance, allowing us to share stuff to everyone in the company.

Cons

It can be a bit overwhelming if you don’t know how to use it at first. The User Interface and User Experience is not really good. Looks a bit messy if you just drop stuff in there without any structure from the beginning. Things really need to be linked to some sorts of group/category, etc.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Customer Success Manager

Marketing and Advertising

### "Sharing knowledge "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

March 3, 2022

A really nice tool to share knowledge

Pros

Being able to store some knowledge and categorize them per team. Being able to have contributors for each team and focus on creating our own knowledge sharing sharing database.

Cons

Sometimes it's hard to find the way around this tool. The UX/UI is not great, it just complicates things.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Ekaterina M.

Marketing Manager

Information Technology and Services

### "A great tool for team wiki"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 14, 2021

We were simply using Google Docs before using Kipwise and Kipwise has definiitely helped my team to be more organized, saving us a lot of time in finding information that we need.

Pros

Easy to navigate with flexible folder structure. You can set reviewers for your content so that you will receive automated review reminders. They have great integration with Google Drive, so setting up is easy. I simply need to connect my Google Drive and I can search for the previous docs that I've created on Google Drive directly on Kipwise.

Cons

I think table formatting can be improved. Although you can work around this by embedding a Google spreadsheet instead.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Jimmy L.

Managing Director

Logistics and Supply Chain

### "Easy to use, great integrations and outstanding customer support! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 25, 2020

Overall the experience is positive. The product has been continuously improving and they have added lots of new functionalities since I first started using it a year ago.

Pros

User-friendly and very easy to setup. The search is awesome - with their Slack integration and Chrome extension, you can easily surface information on your knowledge base directly inside Slack or via the browser extension. Also like their collaborative editing function, making it very easy to collaborate on taking notes with my teammates. Their customer support is fantastic - they respond very quickly when I have questions and are always very helpful.

Cons

Would love to be able to customize the user dashboard but I know it's something they are doing to launch soon.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 1, 2020

Thank you for the review :) Yes, user dashboard customization will be coming soon. Stay tuned!

[View all Reviews](https://www.capterra.com/p/172843/Kipwise/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)