Totem

Totem


5 / 5
16 reviews

Who Uses This Software?

Totem is for companies and teams of all sizes who are looking to drive engagement; by improving communication, recognition and motivation.


Average Ratings

16 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • Totem
  • www.totem.team
  • Founded 2016
  • United Kingdom

About Totem

Totem is the employee engagement app which drives culture by improving communication, recognition and motivation. Everything in Totem is focused on giving employees the autonomy and information they need to be active and engaged players in their organisations. The newsfeed says to every member that they can be an author, not just a reader. The Kudos recognition system says they can recognise, not just be recognised. The data dashboard says they can impact metrics, not just be measured by them.


Totem Features

  • Cultural Alignment
  • Employee Alignment
  • Employee Awards
  • Employee Guides
  • Feedback Management
  • Goal Management
  • Health & Wellness Programs
  • Performance Management
  • Rewards Program
  • Social Recognition
  • Surveys

Totem Reviews Recently Reviewed!


Totem is a great software, very nice-looking and easy to use. It takes little to no time to get used to it.

Mar 24, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: As I wrote above; I like that the App (and even the admin desktop version) is well-designed, nice to look at, and fun to use. We used it in our company, which is a big German consultancy with nearly 1000 employees. I used questionnaires and put in calendar dates, too- all worked perfectly. All in all, it is a perfect Application for internal communication - for a short use (like a company convention) or for a long use (like using it instead of an Intranet). Additionally, I'd like to point out that the customer support of Play Consult is excellent.

Cons: I think Totem is a great application, and I would undoubtedly recommend it to anyone who'll be asking. When it comes to "Cons" of Totem, then I'd say that though I love the idea of Kudos and its use, strictly speaking, I didn't experience that much different from likes you receive on Facebook or Twitter. Kudos are supposed to communicate "more" than a "like" (rather a thank you)- but Likes on Social Media are used this way too: likes of a Facebook post tell you as much about the post as about how well-liked/well-connected/active/popular he or she is. Having said that, in light of the recent data discussion of Facebook and Co., I'd always recommend and use Totem instead of Facebook (and setting a closed group an FB, for example), difference or not. Additionally, I'm unsure how engaging this system is for employees who don't receive that many Kudos. If the gap between you and "the top" is too big, I think it's possible that it may be disengaging.

Overall: Great, nice and easy-to-use software for internal company communication

Totem is great and support our business vision

Mar 22, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The vision with Totem was for a better connected team, and faster feedback for the teams at Head Office.

There have been many examples of when Totem has met this vision and meant faster turnaround times for resolving issues for the team in-store.

Cons: There are times where other social apps are ahead of Totem. Hashtags, group chat being just some examples.

Easy to use and understand. Good all round ux

Apr 11, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: design is great

ease of use

simple set up

creates great connection with team

Overall: Teams really enjoyed networking as we are international and it broke down barriers and gave a fun approach to sharing. Would be interesting to see what features are coming out next.

User in prior company to engage with staff and make a connection between "management" and teams

Mar 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Easy to use - not rules based; now allows different communication mediums from posts to videos etc.

Cons: Pictures are too small - only a problem because to be able to name check a team memeber useful to be able to recognise them from their profile.

Capterra loader

Totem

Aug 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Totem looks great and is intuitive to use.

Cons: I think there is opportunity to further develop the team challenges section.

Overall: Since launching Totem over 18 month ago we just love it, so do our colleagues.

Easy to use, great platform for people to celebrate success

Apr 02, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: A place for people to collab and share ideas/frustrations. A place for people with non-urgent queries to get support from other parts of the business or people who have more knowledge on situations

Cons: Posts need catagories, news/tech/merch/compliments etc, things get missed because there can be to much to quickly look through

Overall: Networking

Great interactive app for teams who are remote

Apr 02, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The way we can keep connected and get short asks to each other quickly. The polls are a great tool to get feedback etc. Kudos is a great idea however would be good if it was by a like button

Cons: Sometimes can be slow. Would be good to have indefinite polls ie so we can use for training feedback.

Overall: easy interaction with a remote team

I love it. It is very easy to use and keeps me updated and informed of what my colleagues are doing

Mar 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I like having up to date info from my colleagues, especially the sharing of success stories and ideas. I also like the Kudos as it is a way of thanking my colleagues for what they have done

Cons: I really don't think there is anything I do not like. I enjoy using it and have not been on Facebook since.

Capterra loader

Great App

Apr 03, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software is great to be able to keep in touch with a remote team, and using this helps to monitor what is happening in the working week without having to be together, Our team also uses this for personal updates on what we have done over weekends and holidays, another great way to keep up with what the team do to relax as well

Cons: The Kudos and Badges, they seem to drive a specific behaviour and for a non-retail team this doesn't really work but I can see that this would work in a retail environment or where targets are set. My only frustration is when you set a challenge you cannot update this via the app you have to do it on CMS.

Totem success!

Aug 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the fact that it has brought a team together that is dispersed work in different locations all round the world. The nature of our work is that one can feel quite lonely when working on a client job on their own. Totem has helped us support each other, ask questions, communicate and have some fun.

Cons: Something I would love to see in the future is an ability to add a little more detail to events.

Overall: Our team had a fairly low engagement score before we started using Totem. I have no doubt that we will see an improvement in this score next time the people survey comes around.

Really fantastic - has transformed the way we interact!

Mar 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, nice look and feel, simple to use, ability to consume huge amounts of information in a short time. Gives snapshots into different parts of the organisation.

Cons: CMS/Administration side of it could have additional features, including more simple ways to distribute access, more formatting features within newsfeed feature etc.

Overall: Bringing all departments together, in particular field based and office employees, who wouldn't normally interact. Learning more about our organisation, and the contributions we all bring to our success

This app is great!

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: This app is great to get in contact with other work members about issues instead of sending pesky emails

Cons: One downside to this app is that you can not search for specific issues or solutions from the search bar, but its great that we can now search for other users but sometimes it is hard to remember who put up the solution or issue

its been simple and fun to use ! Kudos and eurospot are a great idea

Mar 28, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: kudos and eurospot features are fab we need more functions and like the voting system but it would be good to be able to track the votes etc we have used this function for the field force forum vote

Cons: bit fragmented in terms of number of user groups (I am in 4) which means you have to update each group every time

I am relatively new to Totem, but enjoy the interactivity with team

Mar 30, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: small and large networks, however you set it out, various groups across the units, alumni organization, etc

Cons: still has lots to learn, we are working with the team to drive engagement and ease of use, am reasonably confident that we'll get there.

Overall: Employee engagement and reach

Worked well for what we needed

Mar 29, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

Pros: Informal look and feel yet very functional. Our staff enjoyed using it to get to know each other better.

Cons: Would be good if we could add a voting software and better search function - we used the software for an event which I appreciate is not its purpose!

a really fun way for the team to bond and share stories

Jun 28, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The photo sharing feature and timeline, the team has loved seeing what everyone is up to in our global offices.

Cons: Not overly natural to pathway to give Kudos i.e. you can't give them from the news page, this could be easier.