# InfusiONE Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about InfusiONE Software - reviews, pricing plans, popular comparisons to other Unified Communications products and more. Source: https://www.capterra.com/p/172857/InfusiONE --- # InfusiONE Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) InfusiONE ## What is InfusiONE? Effective communications systems are critical to every business as they respond to the demands of todays work environment. ## What is InfusiONE used for? [Unified Communications](https://www.capterra.com/unified-communications-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £8 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for InfusiONE?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://onecloudnetworks.com/&name=InfusiONE) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### InfusiONE 0.0 VS. [4.7 (24,147)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price £8 Flat Rate, Per Month Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (22,702) Value For Money 0.0 (0) Value For Money 4.5 (15,267) Customer Service 0.0 (0) Customer Service 4.4 (13,526) ## InfusiONE alternatives [4.7 (209)](https://www.capterra.com/p/218251/Wildix/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.3 (93)](https://www.capterra.com/p/175783/ClickSend/reviews/) Starting price $0.02 Per User, Per Month Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [4.4 (467)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars ## FAQs about InfusiONE Overview ### What company size and specific industries is InfusiONE built for? InfusiONE is designed for businesses of all sizes, including small, midsize, and large organizations. The vendor description does not name specific industries or sectors, so the product appears to target general business use rather than a particular vertical. Features and Usability ### What are the key features of InfusiONE? InfusiONE offers video conferencing as its core feature, along with call recording, call routing, chat/messaging, file sharing, mobile access, multi-user collaboration, and voice mail. These features support communication, document exchange, and call handling across desktop and mobile use. Talk to an expert ### More questions? Ask our experts Getting Started and Support ### What training and onboarding options does InfusiONE offer? InfusiONE provides in-person training and live online sessions for teams getting started. In-person training supports face-to-face instruction, while live online sessions allow guided learning through virtual meetings. These are the training formats listed in the catalog for InfusiONE. Getting Started and Support ### What customer support options does InfusiONE offer? InfusiONE provides 24/7 live rep support and chat. These channels give users direct access to help at any time, with chat suited to quick questions and live representatives available for more complex issues. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Call Recording Record the audio of phone conversations for quality assurance purposes Call Routing Sends voice calls to a specific queue based on predetermined criteria Chat/Messaging Communicate using direct chat or messages within the system File Sharing Public or private sharing of digital files such as documents, audio/video, images, and more Mobile Access Access software remotely via mobile devices Multi-User Collaboration Two-way actions and communication between multiple users in real time InfusiONE 8 features Record the audio of phone conversations for quality assurance purposes Sends voice calls to a specific queue based on predetermined criteria Communicate using direct chat or messages within the system Public or private sharing of digital files such as documents, audio/video, images, and more Access software remotely via mobile devices Two-way actions and communication between multiple users in real time Connect with meeting participants remotely over video Computer-based system that allows users to send and receive voice messages Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic £8.00 Flat Rate,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.