--- title: "InfusiONE Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about InfusiONE Software - reviews, pricing plans, popular comparisons to other Unified Communications products and more." source_url: "https://www.capterra.com/p/172857/InfusiONE/" page_type: "product" language: "en" --- # InfusiONE Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) InfusiONE ## What is InfusiONE? Effective communications systems are critical to every business as they respond to the demands of todays work environment. ## What is InfusiONE used for? [Unified Communications](https://www.capterra.com/unified-communications-software/)[VoIP](https://www.capterra.com/voip-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £8 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for InfusiONE?[Manage this product listing](https://www.g2.com/products/onecloud-networks/claim_requests/new?auto=true) ## InfusiONE Overview Updated September 2026 AI summary InfusiONE offers unified communications capabilities for organizations of all sizes, integrating call routing, chat, file sharing, and video conferencing into a single cloud-based platform. Designed to facilitate multi-user collaboration, it also provides optional features such as call recording and voicemail, supporting both routine communication needs and advanced telephony requirements through web and SaaS deployment. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### InfusiONE 0.0 VS. [4.7 (209)](https://www.capterra.com/p/218251/Wildix/reviews/) Starting Price £8 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (11,136) Value For Money 0.0 (0) Value For Money 4.2 (6,854) Customer Service 0.0 (0) Customer Service 4.6 (6,608) ## InfusiONE alternatives [4.4 (468)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [4.5 (11,159)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/) [Nextiva](https://www.capterra.com/p/175788/Nextiva/) [4.6 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/175788/Nextiva/) [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [4.6 (14,682)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) ## FAQs about InfusiONE Overview ### What company size and specific industries is InfusiONE built for? InfusiONE is designed for businesses of all sizes, including small, mid-sized, and larger organizations. The vendor description does not identify specific industries or sectors, so the product appears to target general business use rather than a single vertical. Features and Usability ### What are the key features of InfusiONE? InfusiONE offers video conferencing as its core feature, along with call recording, call routing, chat/messaging, file sharing, mobile access, multi-user collaboration, and voice mail. These features support voice communication, meeting sessions, message exchange, document transfer, and call handling across desktop and mobile environments. Getting Started and Support ### What training and onboarding options does InfusiONE offer? InfusiONE provides in person training and live online sessions to help teams get started. In person training supports direct, on-site instruction, while live online sessions provide guided remote training for users who need scheduled support and walkthroughs. Getting Started and Support ### What customer support options does InfusiONE offer? InfusiONE provides 24/7 Live Rep and chat support. These channels let users contact support at any time, but no reviewer feedback is available here to describe response speed, helpfulness, or common support frustrations. ## Features AI summary Based on 1,147 Unified Communications reviews Capterra reviewers highlight these as the features buyers value most when choosing unified communications software: - **Mobile Access** (**66%** of reviewers rated this feature as critical) - **Alerts/Notifications** (**66%**) - **Screen Sharing** (**69%**) InfusiONE supports **Mobile Access**, making it easier for teams to stay connected and manage communication from different locations. However, it does not include **Alerts/Notifications** or **Screen Sharing**. Instead, the product offers **Chat/Messaging** (**61%**) and **File Sharing** (**58%**), which still cover important day-to-day collaboration needs. These features help businesses keep conversations moving, share information quickly, and support faster teamwork across distributed staff. Call Recording Record the audio of phone conversations for quality assurance purposes Call Routing Sends voice calls to a specific queue based on predetermined criteria Chat/Messaging Communicate using direct chat or messages within the system File Sharing Public or private sharing of digital files such as documents, audio/video, images, and more Mobile Access Access software remotely via mobile devices Multi-User Collaboration Two-way actions and communication between multiple users in real time InfusiONE 8 features ### All Features - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Chat/Messaging: Communicate using direct chat or messages within the system - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Mobile Access: Access software remotely via mobile devices - Multi-User Collaboration: Two-way actions and communication between multiple users in real time - Video Conferencing: Connect with meeting participants remotely over video - Voice Mail: Computer-based system that allows users to send and receive voice messages --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic £8.00 Flat Rate,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.