--- title: "SmartDocs Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SmartDocs Software - reviews, pricing plans, popular comparisons to other Artificial Intelligence products and more." source_url: "https://www.capterra.com/p/172871/SmartDocs/" page_type: "product" language: "en" --- # SmartDocs Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SmartDocs ## What is SmartDocs? SmartDocs Supplier Portal is the leading vendor management software that provides comprehensive solutions to every organization. In today's complex business world, relying completely on vendors brings included risk. Vendor management software is a valuable and cost-effective solution that you can use to oversee vendors, which will enable you to ensure and deal with your assets and keep up effective, long term vendor relations. ## What is SmartDocs used for? [Enterprise Content Management](https://www.capterra.com/enterprise-content-management-software/)[Business Process Management](https://www.capterra.com/business-process-management-software/)[Procure to Pay](https://www.capterra.com/procure-to-pay-software/) Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $25 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SmartDocs?[Manage this product listing](https://www.g2.com/products/smartdocs-r5/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SmartDocs 4.0 (1) VS. [### Square 9](https://www.capterra.com/p/161845/Square-9/) [4.5 (144)](https://www.capterra.com/p/161845/Square-9/reviews/) Starting Price $25 Per Feature Starting Price $68 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.3 (144) Value For Money 0.0 (0) Value For Money 4.3 (136) Customer Service 0.0 (0) Customer Service 4.4 (135) ## SmartDocs alternatives [OnBase](https://www.capterra.com/p/62208/OnBase/) [4.3 (79)](https://www.capterra.com/p/62208/OnBase/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/62208/OnBase/) [PaperSave](https://www.capterra.com/p/114908/PaperSave/) [4.0 (21)](https://www.capterra.com/p/114908/PaperSave/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/114908/PaperSave/) [onPhase](https://www.capterra.com/p/125393/DocuPhase/) [4.5 (127)](https://www.capterra.com/p/125393/DocuPhase/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/125393/DocuPhase/) Highest Rated [Airtable](https://www.capterra.com/p/146652/Airtable/) [4.6 (2,244)](https://www.capterra.com/p/146652/Airtable/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/146652/Airtable/) ## FAQs about SmartDocs Overview ### What company size and specific industries is SmartDocs built for? SmartDocs is designed for large enterprises that need automation to support and adapt their business processes. The vendor description does not name specific industries, so the product appears to target enterprise organizations across sectors that require process automation and structured document handling. Features and Usability ### What are the key features of SmartDocs? SmartDocs offers invoice processing, offboarding, and vendor management as core features. It also includes document management, electronic forms, electronic signature, workflow automation, access controls, audit trail, reporting and analytics, version control, and full text search for handling documents and business processes. Getting Started and Support ### What training and onboarding options does SmartDocs offer? SmartDocs provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, webinars cover scheduled group learning, and documentation offers written reference material for self-paced review. Getting Started and Support ### What customer support options does SmartDocs offer? SmartDocs offers 24/7 live rep support and chat. Support is available through both channels for users who need help at any time. No reviewer feedback is available here to describe response speed, helpfulness, or common support issues. ## Features AI summary Based on 5,579 Artificial Intelligence reviews Capterra data shows that buyers of Artificial Intelligence software rank the following features as their top priorities: - **Generative AI** (**35%** of reviewers rated this feature as critical) - **Data Import/Export** (**31%**) - **Natural Language Processing** (**34%**) SmartDocs supports **Natural Language Processing**. However, it does not include **Generative AI** or **Data Import/Export**. Instead, it offers other features that reviewers also rate as important, including **Chatbot** (**42%**), **Machine Learning** (**33%**), and **Multi-Language** (**29%**). These features can help businesses automate conversations, improve system accuracy over time, and support users across different languages, providing teams with practical tools for faster communication and broader accessibility. Access Controls/Permissions Define levels of authorization for access to specific files or systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Audit Trail A record of all activities within the system, including user access, changes made, etc. Business Process Automation Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Business Process Control Define and maintain business rules that determine workflow capabilities and criteria SmartDocs 48 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Business Process Control: Define and maintain business rules that determine workflow capabilities and criteria - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Digital Asset Management: Manage digital assets - Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Forms: Digital forms that are shared and accessed online - Electronic Signature: Digitally sign online documents - For eCommerce: Intended to be used by online stores - For Sales Teams/Organizations: Caters to sales teams - Full Text Search: Search for specific words or phrases within a document or database - Image Editing: Edit, touch up, and convert images for publishing - Information Governance: Accountability over info/data that ensures appropriate behavior in the valuation, creation, storage, use, archiving & deletion of info. - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Machine Learning: Enable businesses to implement machine learning algorithms on business data such as sales and revenue - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Multi-Language: Manage and support multiple languages - Natural Language Processing: Process and analyze human language in text or audio form - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Predictive Analytics: Predict future data based on historical data sets - Process Change Tracking: Document any changes or proposed changes made to business processes or workflows - Process Modeling & Designing: Visually identify, define, and map all details and relationships surrounding business process models and elements - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Sourcing Management: Negotiate best prices and choose the right vendor for various purchases - Speech Recognition: Train your system to interpret and transcribe voice messages - Templates: Sample files or documents that could be customized as needed or used as is - Text Editing: Edit text as needed - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Vendor Master Data Management: Create and maintain quality vendor data through data validation, maintenance, and audit trails to ensure proper compliance and sourcing - Vendor Payment: Process payment to vendor(s) for goods/services received - Version Control: Track revisions and updates made to files and navigate between different versions - Virtual Personal Assistant (VPA): Program systems that assist users with their daily administrative responsibilities - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Free Trial Free Version Basic $25.00 Per Feature, Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## User reviews Overall rating 4.0 Based on 1 reviews Filter by rating 5(0) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Adam G. Chief Information Technology Information Technology and Services ### "SmartDocs an intelligent integration" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 January 23, 2023 I've been using it for a while now to put together reports, budgets, and proposals for the therapies I perform. Since these documents all have the same structure, margins, and styles, it's been a great help in reducing the amount of time I spend writing them.I like that development in various documents can be monitored simultaneously. The concept is clever, and the design makes it simple to use. Since it is not another text editing software, but rather integrates with MS Word. Pros Smartdocs is a practical and intelligent app to create interactive documents in MS Word, what I like the most is that it is a simple addon that is installed and integrated into Word, the installation is very simple and does not require much knowledge. You can insert many variables for forms and guides, you can create documents from scratch from existing content. We generally use SmartDocs in my company to create reports and audits. Cons I don't know if it's a problem with MS Word or SmartDocs, but sometimes the addon uninstalls from MS Word and I have to reinstall it again, this can be frustrating when time is against you. Switched from [LogicalDOC](https://www.capterra.com/p/100251/LogicalDOC/) [Pickit](https://www.capterra.com/p/173431/Pickit-Business/) [PandaDoc](https://www.capterra.com/p/131735/PandaDoc/) SmartDocs has an easy integration with MS Word Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.