---
title: "Katana Cloud Inventory Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Katana Cloud Inventory Software - reviews, pricing plans, popular comparisons to other Manufacturing products and more."
source_url: "https://www.capterra.com/p/172888/Katana-MRP/"
page_type: "product"
language: "en"
publication_date: "2026-11-10"
---

# 

 Katana Cloud Inventory Software Review 2026: Features, Integrations, Pros & Cons

Last updated on November 10, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Katana Cloud Inventory

## What is Katana Cloud Inventory?

Katana Cloud Inventory Platform offers a centralized view of your inventory to maintain optimal stock levels and avoid stockouts. Bring sales, purchasing, production, and accounting into a single platform for an overview of your daily operations and performance. Manage orders from all sales channels and track products available for sale in real time. There’s also a Shop Floor App to work remotely with your team, batch tracking for total traceability, and automation for resources and reorders.

## What is Katana Cloud Inventory used for?

[Inventory Management](https://www.capterra.com/inventory-management-software/)[Manufacturing](https://www.capterra.com/manufacturing-software/)[Inventory Control](https://www.capterra.com/inventory-control-software/)

Recognitions

Shortlist

Overall rating

Based on 172 user reviews

Reviews sentiment

Positive

92%

Neutral

2%

Negative

5%

Starting price

$1500

Other, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

-   Barcoding / 2025
-   Manufacturing / 2025
-   Metal Fabrication / 2025
-   MRP / 2025
-   Warehouse Management / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Katana Cloud Inventory alternatives

Highest Rated

[4.4 (3,341)](https://www.capterra.com/p/120109/Xero/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.2 (1,133)](https://www.capterra.com/p/123794/Fishbowl/reviews/)

Starting price

$229.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

84%

of reviewers

rated it above 4 stars

[4.2 (2,086)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.2 (1,341)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/172888/Katana-MRP/alternatives/)

## FAQs about Katana Cloud Inventory

Overview

### What problems does Katana Cloud Inventory solve?

Katana Cloud Inventory solves spreadsheet-driven inventory errors, unclear material availability, and disconnected production orders by tracking raw materials, bills of materials, work orders, purchasing, and stock across locations in real time. Small and midsize manufacturers, warehouse teams, production planners, and Shopify or WooCommerce sellers benefit from clearer scheduling, replenishment, costing, and order fulfillment.

Answer based on 146 reviews

Overview

### Which roles and teams benefit most from Katana Cloud Inventory?

Katana Cloud Inventory is most used by business owners, founders, and executive leaders overseeing manufacturing and operational decisions. Production and operations managers use it to plan production, track materials and inventory, and manage order fulfillment. Directors, general managers, and e-commerce managers rely on it for operational visibility, purchasing coordination, and sales-to-production workflows.

Answer based on 171 reviews

Overview

### What company size and industries is Katana Cloud Inventory built for?

Katana Cloud Inventory is for small manufacturers and retailers, with 97% of reviewers from small businesses and Food & Beverages and Retail each accounting for 10%. It also serves consumer goods companies, which represent 9% of reviewers, supporting manufacturing, sales, and accounting management from a cloud inventory platform.

Answer based on 171 reviews

Features and Usability

### What are the key features of Katana Cloud Inventory?

Katana Cloud Inventory includes core inventory management and inventory control for tracking stock, making adjustments, and identifying replenishment needs. Its order management supports moving and rescheduling orders, while bills of materials support raw-material tracking and allocation. Customizable fields and data import/export help tailor order and inventory records.

Answer based on 18 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Katana Cloud Inventory starts at $299 per month for the usage-based Core plan, with free version access and monthly or annual billing. There are no per-seat fees or forced upgrades, but inventory locations and sales-order volume affect costs. Reviewers report both strong value and concerns about price increases, order-based billing, and costly add-ons.

Answer based on 63 reviews

Integrations

### Which third-party tools and platforms does Katana Cloud Inventory integrate with?

Katana Cloud Inventory supports over 30 integrations, including Shopify, Xero, WooCommerce, and QuickBooks Online, which reviewers frequently cite for ecommerce, accounting, order, and inventory workflows. Its catalog also includes BigCommerce, Amazon Seller Tool, HubSpot CRM, Salesforce Platform, Pipedrive, and Make for sales channels, CRM, and automation.

Answer based on 75 reviews

Getting Started and Support

### What training and onboarding options does Katana Cloud Inventory offer?

Katana Cloud Inventory provides live online sessions, webinars, documentation, and videos to support team training. Live online sessions and webinars offer guided instruction, while documentation and videos give users written and visual reference materials for self-paced learning and setup.

Answer based on 5 reviews

Getting Started and Support

### What customer support options does Katana Cloud Inventory offer, and how do users rate the experience?

Katana Cloud Inventory offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users generally describe support as helpful, knowledgeable, and responsive, with detailed answers and effective problem solving. Some report replies taking one to two days, limited scheduling convenience, or frustration when bugs and billing concerns were not resolved.

Answer based on 57 reviews

Inventory management

### How well does Katana Cloud Inventory manage inventory?

Katana Cloud Inventory gives small manufacturers real-time visibility into materials, finished goods, allocations, and stock needs. Teams value its clear interface, production-linked tracking, and Shopify and accounting integrations. Some users report setup errors, reconciliation concerns, and limits around barcode counting, shipping supplies, or specialized unit-based stock tracking.

Answer based on 74 reviews

## Who uses Katana Cloud Inventory?

Based on Capterra reviews from the past 6 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

AI summary

Based on 1,735 Manufacturing reviews

Capterra data shows that buyers of manufacturing software rank the following features as their top priorities:

-   **Purchase Order Management** (**49%** of reviewers rated this feature as critical)
-   **Production Management** (**49%**)
-   **Traceability** (**52%**)

Katana Cloud Inventory supports all three features reviewers consider most important: **Purchase Order Management**, **Production Management**, and **Traceability**. Together, these capabilities help businesses manage supplier orders, keep production workflows on track, and maintain product traceability across operations, allowing teams to improve inventory control, reduce delays, and maintain better visibility from purchasing through fulfillment.

Purchase Order Management

3.7 (11)

54.55% of 11 reviewers that rated this feature as important or highly important

Create, send, and track purchase orders and their statuses

Production Management

3.6 (8)

87.50% of 8 reviewers that rated this feature as important or highly important

Manage the end-to-end production process for manufacturing operations

Traceability

3.4 (5)

20.00% of 5 reviewers that rated this feature as important or highly important

Track and document the history, application, or location of an item or activity

Bills of Material

3.9 (21)

42.86% of 21 reviewers that rated this feature as important or highly important

Material list of manufacturing parts and associated costs

Inventory Management

4.3 (48)

70.83% of 48 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Order Management

4.2 (36)

61.11% of 36 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Katana Cloud Inventory 145 features

### All Features
- "What If" Scenarios: Method used in decision-making that allows businesses to input variables to forecast potential outcomes or possibilities
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Accounting Integration: Integrate with a third-party accounting system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Backorder Management: Manage customer orders that cannot be filled immediately due to out-of-stock items
- Barcode/Label Management: Print and scan barcode or labels
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags
- Bill of Materials: Access to a library of manufacturing parts, models, and specs
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Bills of Material: Material list of manufacturing parts and associated costs
- BOM Creation: Create bills of materials
- Capacity Planning: Determine and plan production capacity based on changing demands
- Change Management: Track and monitor efficient handling of all changes/transitions
- Check-in/Check-out: Track the status of assets and whether they're checked in or out
- Chemical Management: For chemical engineering/manufacturing
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Cost Management: Manage budgets, track and optimize spending and align capacity to workload demand
- Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Reports: Alter the layout and content of reports
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Catalog: An organized inventory of all data assets
- Data Import/Export: Import and export data to and from software applications
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Data Visualization: Graphical representation of data
- Delivery Management: Manage order deliveries until they are received by the customers
- Demand Forecasting: Forecast customer demand using historical insights and simulations
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
- EDI: Transfer of data from one computer system to another
- ERP integration: Integrate with existing ERP systems
- Estimating: Estimate expected cost based on various factors before a project begins
- Financial Management: Plan, manage, and track the financial activities of an individual or organization
- For Aerospace Industry: For Aerospace Industry
- For Manufacturers: Intended to be used by manufacturers
- For Metal Fabrication: Software for metal fabrication
- For Small Businesses: Designed for small businesses
- Forecasting: Form predictions based on past and present data/trends
- Gantt/Timeline View: Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies
- Generative AI: Use AI to generate content in the form of text, images, videos, etc.
- Historical Database: Archive of job costs for similar projects
- Inventory Auditing: Cross-checking financial records with physical inventory counts and records
- Inventory Control: Monitor product stock levels
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Optimization: Maintain and control the stock level of inventory
- Inventory Replenishment: Track stock count levels to manage product reordering
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Item Management: Collect, organize, and track inventory/product data including item numbers, descriptions, etc.
- Job Costing: Calculate total itemized costs, including initial costs and any changes
- Job Management: Manage and track all job information and associated tasks
- Kitting: Group and package individual but related items as one package set
- KPI Monitoring: Tracking the status of previously identified performance measurements
- Label Printing: Process of printing custom labels through various methods.
- Lot Tracking: Track product batches using identification labels or lots
- Manufacturing Inventory Management: Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations
- Material Requirements Planning: Material requirements planning software manages the scheduling and inventory control for manufacturers.
- Materials Management: Process of planning, procuring and controlling material flows along with supplier evaluation and shipping
- MES: Manufacturing execution systems focus on quality control in the production process.
- Mobile Access: Access software remotely via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels
- Multi-Currency: Manage and handle various international currencies
- Multi-level BOM: Also known as indented BOM, a hierarchical representation of components, assemblies, and subassemblies needed to manufacture a product
- Multi-Location: Manage and support multiple locations
- Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Order Processing: Send / receive, process, and execute orders
- Order Tracking: Track orders throughout the fulfillment process
- Ordering Automation: Automate order processes to improve operational efficiency in fulfillment, shipping, and more
- Packaging: License bundling
- Parts Management: Track parts inventory levels and manage re-stocking
- Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Predictive Analytics: Predict future data based on historical data sets
- Price and Cost Calculations: Calculate rule-based prices for a product/service
- Prioritization: Arrange tasks based on the level of priority or urgency
- Product Configurator: Customize the specifications of a finished product to meet the particular needs of a customer
- Product Data Management: Capture, organize and track product-specific data and information in a centralized location
- Product Identification: Ability to link barcodes or serial numbers with specific items for identification
- Production Management: Manage the end-to-end production process for manufacturing operations
- Production Scheduling: Plan and schedule the use of production resources
- Production Tracking: Track the production of materials and items over certain periods or seasons
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Project Scheduling: Identifying critical tasks that make up a project and assigning start and end dates for each
- Purchase Order Management: Create, send, and track purchase orders and their statuses
- Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity
- Quality Control: Ensure that quality requirements and standards are met across production processes
- Quality Management: Focuses on improving processes by collecting data and spotting bottlenecks or other challenges.
- Quotes/Estimates: Generate quotes or estimates for customers
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Receiving: Manage all receiving processes within a warehouse
- Reorder Management: Purchase and replenish product stock based on inventory levels and needs
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Requirements Management: Enables creation, management, and tracking of product requirements & features during product production/development
- Resource Allocation: Assign available resources to various projects and tasks
- Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects
- Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process
- Returns Management: Track and facilitate returns of products sold
- Safety Management: Identify and assess hazards to ensure the well-being of employees, assets, and the environment
- Sales Order Management: An order generated by a seller to a customer, containing details about products or services
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Serial Number Tracking: Track and assign specific serial numbers to products
- Shipping Labels: Generate or print labels that contain shipping information for packages
- Shipping Management: Manage and track orders being shipped to customers
- Shop Floor Management: Manage and control operations that take place on the shop floor or factory floor
- Single-level BOM: Create, manage, and share one level of an assembly with the entire product team
- SKU/UPC Codes: Internal and external product tracking codes
- Special Order Management: Manage special order requested by a customer
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Supplier Management: Manage all supplier data and operations
- Supply Chain Management: Manage the planning and execution of supply chain activities
- Task Management: Create, manage and track all task activities and progression
- Third-Party Integration: Addition of necessary external data, applications, tools, or features
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Traceability: Track and document the history, application, or location of an item or activity
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Warehouse Management: Manage and track operations and inventory within warehouses
- What-if Analysis: Provides varying estimates based on different scenarios
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.2 (171)

4.2

Based on 171 reviews

## Pricing

Value for money

4.4 (162)

Free Version

[View pricing plan details](https://www.capterra.com/p/172888/Katana-MRP/pricing/)

Free

$0, no card required

It includes:

-   Up to 30 SKUs
-   Unlimited users, integrations and inventory locations
-   All Katana features
-   API access
-   AI assistant and Knowledge Base for support

Advantage

$1,500

Other,Per Month

It includes:

-   Unlimited SKUs, users and integrations
-   Everything your business needs, set up for you
-   A team that guides your setup and builds your custom integrations, reports and automations
-   Workflows that automatically run multi-step tasks from start to finish
-   One Customer Success Manager from your first training through every review
-   Live support available 24/7
-   Regular inventory consultations with our team
-   Ongoing maintenance as your business grows

Value for money

4.4 (162)

4.4

Based on 162 reviews

## Integrations

[

Trello](https://www.capterra.com/p/211559/Trello/)[

Asana](https://www.capterra.com/p/184581/Asana-PM/)[

Wix](https://www.capterra.com/p/169007/Wix/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Squarespace](https://www.capterra.com/p/143461/Squarespace/)[

Xero](https://www.capterra.com/p/120109/Xero/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (161)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (161)

4.7

Based on 161 reviews

## User reviews

Overall rating

4.6

Based on 172 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(123)

4(36)

3(4)

2(5)

1(4)

Mentioned topic

Recent reviews first, then most helpful

RE

Reviewer

CTO

Used the software for: 3-5 years

### "Good offering "

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

April 16, 2026

Overall good experience. There is a learning curve though the UI is good and layed out well. Generally, performs well

Pros

Fairly easy to use and navigate. The UI is well designed and easy to use with good features and UI. Support is good.

Cons

The pricing is expensive and the cancellation policy is terrible. Essentially it is 60 days to cancel.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Owner

Used the software for: 3-5 years

### "Our Experience with Katana MRP – Why We Left After 6 Years"

1.0

Overall Rating

1.0

1.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

February 12, 2026

We were early adopters of Katana MRP, using it as our primary manufacturing resource planning system for over six years. In the beginning, Katana delivered exactly what we needed - solid functionality, reasonable pricing, and an easy-to-use interface that worked well for a small manufacturer like us with modest sales order volume. Initially, the pricing was fair and manageable. But once Katana began taking on outside investment and aggressively scaling, things started to change. Over time, they revamped their pricing model multiple times. At first it was tied to relatively simple metrics like number of users, but later it shifted to limits based on sales order line items, then to sales orders and gross merchandise value (GMV). What sounded sophisticated in their marketing quickly became a huge headache for us: as a small shop selling mostly items around $10 each, our high order count, not our actual revenue, automatically bumped us into higher pricing tiers. So we ended up paying almost the same as companies doing $50 million+ in annual sales, despite using a fraction of the features and resources. We’ve also experienced price changes mid-subscription period without meaningful notice, and being forced into annual negotiations simply to keep our plan. Year after year, it became clear that the company didn’t care about smaller customers anymore: their strategy seems squarely aimed at upmarket customers with big order volume and deep pockets - which pits small manufacturers like us at a disadvantage. Frankly, the model feels punitive, not proportional. If your business sells a lot of small-ticket orders, you get punished with pricing far beyond the value you actually consume - and that’s simply not sustainable for a real small manufacturer. In the end, after dealing with repeated increasing costs and painfully going around in circles with account reps who didn't take the time to understand our business, we pulled the plug and took the time and effort to migrate to a different MRP that met all our requirements. It is faster, easier to use, and roughly ¼ of the cost of Katana’s current pricing. That switch has been night and day for our team - not only financially but also operationally. On the plus side, Katana made it easy for us to export our data and we performed the data migration and cut-over to the new system entirely in-house. Bottom line: Katana may still work for some companies, especially larger, growing SMBs with high-priced items and few orders, but for small manufacturers with many sales orders and modest item prices, their current pricing strategy simply doesn’t make sense anymore.

Pros

Decent user interface and basic manufacturing features, with adequate inventory tracking and production planning for small teams.

Cons

The company has become increasingly difficult to work with, shows little understanding of small manufacturers’ realities, enforces punitive order-based pricing, changes terms mid-contract, and prioritizes larger customers over long-time users.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Brandon S.

Co-Founder

4.5

November 6, 2026

AI summary based on a full review

This software significantly enhances organization and efficiency for small operations, allowing users to manage inventory effortlessly. A noted limitation is the need for better integration with existing warehouse systems to streamline processes further.

Log in to unlock the full review, detailed ratings, and pros & cons

Lisa C.

Owner

Used the software for: 1-3 years

### "Met our needs at beginning, as needs grew Katana team listened and added features"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 7, 2020

We maintain about 1500-2000 SKUS and all assemblers work at home. Some do different steps, returning work weekly and then having it distributed to the next person. Giving every MO an actual number has kept every bag of parts and supplies organized. We can track who has it, where it's at in the manufacturing process, etc. Even though we have used Katana since January, it's the last 3 months that it's really proven it's value to us. We do not use it for order fulfillment, just in-house manufacturing. But it's allowed us to prep for holiday season from July forward and stay completely organized and efficient. No more "where-did-it-go" or "how-many-have-we-prepped" frantic moments. We began the year knowing we needed a software that "fit" our company's size and our needs. Katana has proven invaluable for our company this year. We are currently doing our first complete inventory and we hope to add these numbers to Katana in 2020 and continue to improve our efficiency.

Pros

The ability to use Resources as a way to assign a specific person to each task so I can see who is working on what step of the manufacturing process and the allotted time they are provided for the task. This year we went from contract labor/paid-per-piece to employees/hourly-wage and Katana has made this a much smoother transition then it could have been. Having both "cost-per-piece" for assembly of items as well as "cost-per-minute" has given us the ability to compare former payment procedures with what to expect per hour from employees.

Cons

There are a variety of tasks that were unable to be done when we began using Katana in January 2019 but I am thrilled to say that most of them have been developed. The developers listen and are very attentive to requests, bug reports, and ideas and so despite the fact that some of the features were not available (exporting reports, importing recipes, bulk print MOs/pick lists, etc.) they have added these and the software continues to grow. The next feature I'd love to see is the ability to have a product photo attached to each product that prints out an image with the MO. Also, we have some items "on hold" (not sent to distribution center yet) and we use Resources to specify ONHOLD-BIN221 etc. to know the status of any particular SKU completed. We'd prefer not to use different locations, but rather have the ability to add a couple more "status" options. Either a misc or a custom. For now, everything on hold gets marked BLOCKED status and then the Resource is used to say it's on hold in whatever bin.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Management

Used the software for: Less than 1 year

### "First Impression KATANA - perfect fit for smaller companies which do not need a complex ERP-system"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 1, 2020

For our requirements, set-up and company size the best we could find and test! We will manage inventory/warehouse with 5000+ items, handle products with ingredients & operations, edit quotes, generate sales orders and mark received orders as shipped for automated invoice generation in Quickbooks. The cloud-based concept and the reduced complexity combined with an intuitivbe operatzion makes this SW easy to install and to work with if you have a team in different geographic locatioopns (as we have). Set-up of KATANA is absolutely simple, mostl yself-explanatory and can be done by any "power-user" without need of (expensive) external ERP-consultants.

Pros

Handling of inventory, items, products, ingredients, sales orders - all this is handled in a very efficient, clear and easy to use way. Makes the difference compared to many alternative MRP-/ERP-systems. Connector to QuickBooks with automatic trigger for invoices in QB once the products are marked as shipped in KATANA. Connector to Shopify for on-line sale of spare parts. 100% helpful and open minded customer service - very helpful in helping to understand all features and finding the best workflow for specific situations.

Cons

There are some functions/features which need improvement, e.g. the customization of documents such as Quotations so every company can generate a set of individual template to serve different areas (machines, spare parts, service,..). 3-5 custom fields for Quotes/Sales Orders/Products would be helpful. Althoug KATANA is intended to be a MRP-system it would be helpful to integrate SERVICE-articles (not only MAKE or BUY articles). This would allow to add a possible service portion to a spare parts quote. Dedicated Delivery Notes (with partial shipments) would be a great feature.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Chris G.

CEO

Used the software for: 1-3 years

### "Scrappy startup quality at enterprise rates"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

February 13, 2024

Now at the money grabbing stage before they implode, would be my guess. Clunky at the best of times. We put up with quirks, bugs that were never going to get fixed and general major omissions (like lack of back up and undo) This company is being run like it's an open source "best effort" outfit, but charging premium monthly rates for a software that feels barely out of beta. Given how central MRP/ERP/etc is to our business, we will be looking for a different provider asap, as none of this inspires trust in what should be a long term partner

Pros

The user interface is pretty and nice to use, mostly The concepts of scheduling and general "idea" behind the katana system are good

Cons

The endless bugs and now pricing issues. No backup, no undo, and again, lots of bugs. We regularly have to contact support with issues in their system. Most of the time the response is "oh we'll put it on our voting system, if it gets votes we'll fix it", which really is not what I expect from a system that costs several hundred dollars a month, before addons and users. To be perfectly honest, we were making do - the pros of not having to build this kind of system ourselves outweighed the cons. That has now changed. What triggered this review is that they doubled the price of our plan, turned off a number of features we were using to run our business operations, and charged us for "add-ons" all without warning. We did get sent an email, warning us of an upcoming change in billing (note this email was sent 28 days before the change...). That email said someone would reach out to us to discuss transitioning. That did not happen, and instead they just turned things off and billed our card for add-ons we never agreed to. Forced onboarding (billable of course) with an "expert" is a bit of a joke

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Operatons Manager

Used the software for: 3-5 years

### "Exactly What Our Growing Business Needed."

5.0

June 17, 2021

So far, we are really liking hoe easy it was to setup and get running. The inventory management has improved the flow and processes in our company for the better.

Pros

Ease of use, support, inventory management features, able to create builds/recipes for products (BOM), ability to upload data using Excel, integration with Quickbooks Online

Cons

Cost, certain features do not make sense in the implementation.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Manufacturing Manager

Used the software for: Less than 1 year

### "Most affordable MRP system for small manufacturers"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 10, 2019

Katana has been extremely responsive with receiving feedback on the product and working in product improvements based on that feedback. There have already been multiple issues I had with the product early on that they have reacted to feedback on and implemented changes. Great customer service.

Pros

I love the value. We were stuck using excel to manage our inventory for a long time because there were no affordable options until Katana came along. I am able to maintain accurate stock levels much more easily now.

Cons

There are a few minor inconveniences that are small time wasters. One example is not being able to shift/ctrl click multiple items and drag them around as a group when reorganizing priority rank of manufacturing orders. Since we have multilevel subassemblies I spend more time dragging around manufacturing orders to organize the order I want them completed in and I could save some time if I could drag items around as a group.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Owner

Used the software for: Less than 1 year

### "Perfect for where we're at right now"

5.0

February 13, 2020

We chose Katana after trying out a couple different MRP's which were either overly complex, over-priced, or didn't fit our needs. We've stuck with Katana based on it's ease-of-use, intuitive design, and delivery of everything we need it to do.

Pros

It's great to be able to log in on any computer without having to install software, and it's done an amazing job of keeping our inventory tidy and up-to-date. The Purchase Order generator has also made us look very professional to our suppliers. The integration with Shopify is also a huge plus to us as it prevents us from having to manually transfer Shopify orders and automatically removes all parts from the BOM from our inventory. Highly recommended!

Cons

There aren't many, if any things we've come up against yet that Katana didn't support.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Managing Director

Used the software for: Less than 1 year

### "Promised so much delivered far short of what we hoped"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

2/10

February 12, 2022

Disappointed. They are pretending this software is the best thing since sliced bread and its more like a stale baguette.

Pros

It works on a basic level for stock management and also bills of materials.

Cons

It fails to have any sort of calender or gantt chart. It also fails terribly with time planning/recording of how long a task can take. For example you can't even put into the system that you start your working day at half past the hour only full hours are allowed. Further to the time planning side you can not block out time for holidays or meetings. Making this software useless to plan your time and give acreate lead times to customers.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/172888/Katana-MRP/reviews/)

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