--- title: "Katana Cloud Inventory Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Katana Cloud Inventory Software - reviews, pricing plans, popular comparisons to other Manufacturing products and more." source_url: "https://www.capterra.com/p/172888/Katana-MRP/" page_type: "product" language: "en" --- # Katana Cloud Inventory Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Katana Cloud Inventory ## What is Katana Cloud Inventory? Katana Cloud Inventory Platform offers a centralized view of your inventory to maintain optimal stock levels and avoid stockouts. Bring sales, purchasing, production, and accounting into a single platform for an overview of your daily operations and performance. Manage orders from all sales channels and track products available for sale in real time. There’s also a Shop Floor App to work remotely with your team, batch tracking for total traceability, and automation for resources and reorders. ## What is Katana Cloud Inventory used for? [Inventory Management](https://www.capterra.com/inventory-management-software/)[Manufacturing](https://www.capterra.com/manufacturing-software/)[Inventory Control](https://www.capterra.com/inventory-control-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 171 user reviews Reviews sentiment Positive 92% Neutral 2% Negative 5% Starting price $299 Usage Based, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Barcoding / 2025 - Manufacturing / 2025 - Metal Fabrication / 2025 - MRP / 2025 - Warehouse Management / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Katana Cloud Inventory?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://katanamrp.com&name=Katana Cloud Inventory) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Katana Cloud Inventory 4.6 (171) VS. [4.2 (1,126)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Starting Price $299 Other Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (171) Ease Of Use 4.1 (1,121) Value For Money 4.4 (162) Value For Money 4.1 (883) Customer Service 4.7 (161) Customer Service 4.3 (1,051) ## Katana Cloud Inventory alternatives [4.2 (2,057)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Odoo](https://www.capterra.com/p/135618/Odoo/) [4.2 (1,316)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135618/Odoo/) [Wasp Inventory](https://www.capterra.com/p/232310/InventoryCloud/) [4.3 (358)](https://www.capterra.com/p/232310/InventoryCloud/reviews/) Starting price $108.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/232310/InventoryCloud/) Highest Rated [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) [4.5 (20,665)](https://www.capterra.com/p/174984/QuickBooks-Enterprise/reviews/) Starting price $2210.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) [View all alternatives](https://www.capterra.com/p/172888/Katana-MRP/alternatives/) ## FAQs about Katana Cloud Inventory Overview ### What problems does Katana Cloud Inventory solve? Katana Cloud Inventory solves spreadsheet-driven stock mistakes, manual reordering, disconnected Shopify or QuickBooks workflows, and poor visibility into raw materials, work orders, and production bottlenecks. Small manufacturers, warehouse teams, production planners, and operations managers use it to track inventory in real time, schedule builds, automate stock depletion, and reduce duplicate data entry. Answer based on 138 reviews Overview ### Which roles and teams benefit most from Katana Cloud Inventory? Katana Cloud Inventory is most used by business owners, founders, and C-suite leaders who need real-time visibility into inventory, production, and order status. Operations and production managers rely on it to plan manufacturing, track materials, and streamline fulfillment, while directors and general managers use it to improve workflow coordination and purchasing decisions. Answer based on 171 reviews Overview ### What company size and industries is Katana Cloud Inventory built for? Katana Cloud Inventory is built mainly for small businesses, which make up 97% of reviewers, especially in Food & Beverages and Retail at 10% each. It is intended for manufacturers, retailers, and similar companies managing manufacturing, sales, and accounting, with additional use in Consumer Goods at 9%. Answer based on 171 reviews Features and Usability ### What are the key features of Katana Cloud Inventory? Katana Cloud Inventory includes Core features like real-time inventory management, order management, bill of materials, and manufacturing orders with production scheduling. Differentiator features include live raw-material allocation, multi-location stock tracking, purchase order management, and integrations with Shopify, WooCommerce, QuickBooks, and Xero. Answer based on 74 reviews Pricing ### How much does it cost and what fees or limitations are included? Katana Cloud Inventory starts at $299/month with a usage-based Core plan, plus inventory locations and sales orders billed by volume. It also offers a free version and monthly or annual billing. Reviewers often say it delivers value and strong support, but some small manufacturers call the pricing expensive and unpredictable. Answer based on 63 reviews Integrations ### Which third-party tools and platforms does Katana Cloud Inventory integrate with? Katana Cloud Inventory connects natively to Shopify, Xero, WooCommerce, QuickBooks Online, ShipStation, and Jira, with additional catalog integrations for BigCommerce and HubSpot CRM. It supports over 20 integrations overall, with the strongest reviewer-confirmed connections centered on ecommerce, accounting, and order management workflows. Answer based on 75 reviews Getting Started and Support ### What training and onboarding options does Katana Cloud Inventory offer? Katana Cloud Inventory provides live online sessions, webinars, documentation, and videos to support team training. Live online sessions and webinars offer guided instruction, while documentation and videos give users reference material and self-paced learning resources for setup and feature review. Answer based on 5 reviews Getting Started and Support ### What customer support options does Katana Cloud Inventory offer, and how do users rate the experience? Katana Cloud Inventory offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as responsive, helpful, and detailed, with quick answers and useful guidance. Some report replies can take a day or two, occasional issue denial, and frustration tied to billing or pricing disputes. Answer based on 57 reviews Inventory management ### How well does Katana Cloud Inventory handle inventory management? Katana Cloud Inventory gives small manufacturers clear, real-time inventory visibility with live stock allocation, material tracking, and production-linked updates. Many teams find it easier than spreadsheets or basic accounting tools, especially with Shopify and QuickBooks connections, though some businesses want deeper barcode support, more flexible item grouping, and better handling for complex edge cases. Answer based on 74 reviews ## Who uses Katana Cloud Inventory? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 1,696 Manufacturing reviews Capterra reviewers point to these as the manufacturing features buyers care about most: - **Purchase Order Management** (**49%** of reviewers rated this feature as critical) - **Production Management** (**49%**) - **Traceability** (**52%**) Katana Cloud Inventory supports all three top-priority features: **Purchase Order Management**, **Production Management**, and **Traceability**. Together, these capabilities help businesses manage supplier orders, keep production on schedule, and track materials and products across the manufacturing process, allowing teams to maintain control over operations, improve accuracy, and respond more quickly to issues. Purchase Order Management 3.7 (11) 54.55% of 11 reviewers that rated this feature as important or highly important Create, send, and track purchase orders and their statuses Production Management 3.6 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Manage the end-to-end production process for manufacturing operations Traceability 3.4 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Track and document the history, application, or location of an item or activity Inventory Management 4.3 (48) 70.83% of 48 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Bills of Material 3.9 (21) 42.86% of 21 reviewers that rated this feature as important or highly important Material list of manufacturing parts and associated costs Order Management 4.2 (36) 61.11% of 36 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Katana Cloud Inventory 172 features ### All Features - "What If" Scenarios: Method used in decision-making that allows businesses to input variables to forecast potential outcomes or possibilities - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Backorder Management: Manage customer orders that cannot be filled immediately due to out-of-stock items - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Label Management: Print and scan barcode or labels - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Bill of Materials: Access to a library of manufacturing parts, models, and specs - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Bills of Material: Material list of manufacturing parts and associated costs - BOM Creation: Create bills of materials - Capacity Planning: Determine and plan production capacity based on changing demands - Change Management: Track and monitor efficient handling of all changes/transitions - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Check-in/Check-out: Track the status of assets and whether they're checked in or out - Chemical Management: For chemical engineering/manufacturing - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Cost Management: Manage budgets, track and optimize spending and align capacity to workload demand - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software - Data Catalog: An organized inventory of all data assets - Data Entry: The process of entering information or updating records in a computer system or database - Data Import/Export: Import and export data to and from software applications - Data Linking: Collating information from different sources in order to create a more valuable and helpful data set. - Data Management: Ability to handle large datasets - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Data Visualization: Graphical representation of data - Delivery Management: Manage order deliveries until they are received by the customers - Demand Forecasting: Forecast customer demand using historical insights and simulations - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Management: Store, manage, and track all electronic documents in a centralized location - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - EDI: Transfer of data from one computer system to another - ERP integration: Integrate with existing ERP systems - Estimating: Estimate expected cost based on various factors before a project begins - Expiration Date Management: Monitor expiration dates for inventory items - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Food Costing: Calculate the cost of each item in a recipe - Food Traceability: Follows the movement of a food product and its ingredients through all steps in the supply chain - For Aerospace Industry: For Aerospace Industry - For Manufacturers: Intended to be used by manufacturers - For Metal Fabrication: Software for metal fabrication - For Small Businesses: Designed for small businesses - Forecasting: Form predictions based on past and present data/trends - Gantt/Timeline View: Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Historical Database: Archive of job costs for similar projects - Historical Reporting: Information, data and reports that are being tracked over time - Integrated Business Operations: Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.) - Inventory Auditing: Cross-checking financial records with physical inventory counts and records - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Replenishment: Track stock count levels to manage product reordering - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Item Management: Collect, organize, and track inventory/product data including item numbers, descriptions, etc. - Job Costing: Calculate total itemized costs, including initial costs and any changes - Job Management: Manage and track all job information and associated tasks - Kitting: Group and package individual but related items as one package set - KPI Monitoring: Tracking the status of previously identified performance measurements - Label Printing: Process of printing custom labels through various methods. - Label Templates: Premade examples and templates for labels - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Lot Tracking: Track product batches using identification labels or lots - Manufacturing Inventory Management: Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations - Marketplace Integration: Integration with third-party marketplace software - Material Requirements Planning: Material requirements planning software manages the scheduling and inventory control for manufacturers. - Materials Management: Process of planning, procuring and controlling material flows along with supplier evaluation and shipping - MES: Manufacturing execution systems focus on quality control in the production process. - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Currency: Manage and handle various international currencies - Multi-level BOM: Also known as indented BOM, a hierarchical representation of components, assemblies, and subassemblies needed to manufacture a product - Multi-Location: Manage and support multiple locations - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Order Tracking: Track orders throughout the fulfillment process - Ordering Automation: Automate order processes to improve operational efficiency in fulfillment, shipping, and more - Packaging: License bundling - Parts Management: Track parts inventory levels and manage re-stocking - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Predictive Analytics: Predict future data based on historical data sets - Price and Cost Calculations: Calculate rule-based prices for a product/service - Prioritization: Arrange tasks based on the level of priority or urgency - Product Configurator: Customize the specifications of a finished product to meet the particular needs of a customer - Product Data Management: Capture, organize and track product-specific data and information in a centralized location - Product Identification: Ability to link barcodes or serial numbers with specific items for identification - Production Management: Manage the end-to-end production process for manufacturing operations - Production Scheduling: Plan and schedule the use of production resources - Production Tracking: Track the production of materials and items over certain periods or seasons - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Scheduling: Identifying critical tasks that make up a project and assigning start and end dates for each - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Quality Control: Ensure that quality requirements and standards are met across production processes - Quality Management: Focuses on improving processes by collecting data and spotting bottlenecks or other challenges. - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receiving: Manage all receiving processes within a warehouse - Receiving Labels: Labels used to alert warehouses of any pertinent information before workers scan or unpack the product - Reorder Management: Purchase and replenish product stock based on inventory levels and needs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Requirements Management: Enables creation, management, and tracking of product requirements & features during product production/development - Resource Allocation: Assign available resources to various projects and tasks - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Returns Management: Track and facilitate returns of products sold - Safety Management: Identify and assess hazards to ensure the well-being of employees, assets, and the environment - Sales Analytics: Track in detail how users interact with your campaigns and pages (scrolling, button interactions, etc.) - Sales Management: Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance. - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Serial Number Tracking: Track and assign specific serial numbers to products - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - Shop Floor Management: Manage and control operations that take place on the shop floor or factory floor - Single-level BOM: Create, manage, and share one level of an assembly with the entire product team - SKU/UPC Codes: Internal and external product tracking codes - Special Order Management: Manage special order requested by a customer - Statistical Analysis: Apply statistical/mathematical models to sets of data - Status Tracking: Track the status over time for a request, process, asset, or transaction - Stock Management: Manage the buying, selling, and holding of stocks - Supplier Management: Manage all supplier data and operations - Supply Chain Management: Manage the planning and execution of supply chain activities - Task Management: Create, manage and track all task activities and progression - Third-Party Integration: Addition of necessary external data, applications, tools, or features - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Traceability: Track and document the history, application, or location of an item or activity - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Warehouse Management: Manage and track operations and inventory within warehouses - What-if Analysis: Provides varying estimates based on different scenarios - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.2 (171) 4.2 Based on 171 reviews ## Pricing Value for money 4.4 (162) Free Version [View pricing plan details](https://www.capterra.com/p/172888/Katana-MRP/pricing/) Free No credit card required. It includes: - All features included in the Professional Plan - Limited to 30 SKUs - 3 inventory locations Core plan $299.00 Usage Based,Per Month It includes: - Multi-channel sales order management - Purchase management - Real-time inventory tracking - Reporting & analytics - Kits & bundles - Planning & forecasting - Price lists - Access to Katana's API - 24/7 support - Manufacturing management - $199/month Value for money 4.4 (162) 4.4 Based on 162 reviews ## Integrations [ Wix](https://www.capterra.com/p/169007/Wix/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Squarespace](https://www.capterra.com/p/143461/Squarespace/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (161) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (161) 4.7 Based on 161 reviews ## User reviews Overall rating 4.6 Based on 171 reviews Filter by rating 5(123) 4(35) 3(4) 2(5) 1(4) Mentioned topic Sorted by most recent Erik B. CTO Machinery ### "Good offering " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 11, 2026 Overall good experience. There is a learning curve though the UI is good and layed out well. Generally, performs well Pros Fairly easy to use and navigate. The UI is well designed and easy to use with good features and UI. Support is good. Cons The pricing is expensive and the cancellation policy is terrible. Essentially it is 60 days to cancel. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Andrew M. Owner Health, Wellness and Fitness ### "Our Experience with Katana MRP – Why We Left After 6 Years" 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 February 5, 2026 We were early adopters of Katana MRP, using it as our primary manufacturing resource planning system for over six years. In the beginning, Katana delivered exactly what we needed - solid functionality, reasonable pricing, and an easy-to-use interface that worked well for a small manufacturer like us with modest sales order volume. Initially, the pricing was fair and manageable. But once Katana began taking on outside investment and aggressively scaling, things started to change. Over time, they revamped their pricing model multiple times. At first it was tied to relatively simple metrics like number of users, but later it shifted to limits based on sales order line items, then to sales orders and gross merchandise value (GMV). What sounded sophisticated in their marketing quickly became a huge headache for us: as a small shop selling mostly items around $10 each, our high order count, not our actual revenue, automatically bumped us into higher pricing tiers. So we ended up paying almost the same as companies doing $50 million+ in annual sales, despite using a fraction of the features and resources. We’ve also experienced price changes mid-subscription period without meaningful notice, and being forced into annual negotiations simply to keep our plan. Year after year, it became clear that the company didn’t care about smaller customers anymore: their strategy seems squarely aimed at upmarket customers with big order volume and deep pockets - which pits small manufacturers like us at a disadvantage. Frankly, the model feels punitive, not proportional. If your business sells a lot of small-ticket orders, you get punished with pricing far beyond the value you actually consume - and that’s simply not sustainable for a real small manufacturer. In the end, after dealing with repeated increasing costs and painfully going around in circles with account reps who didn't take the time to understand our business, we pulled the plug and took the time and effort to migrate to a different MRP that met all our requirements. It is faster, easier to use, and roughly ¼ of the cost of Katana’s current pricing. That switch has been night and day for our team - not only financially but also operationally. On the plus side, Katana made it easy for us to export our data and we performed the data migration and cut-over to the new system entirely in-house. Bottom line: Katana may still work for some companies, especially larger, growing SMBs with high-priced items and few orders, but for small manufacturers with many sales orders and modest item prices, their current pricing strategy simply doesn’t make sense anymore. Pros Decent user interface and basic manufacturing features, with adequate inventory tracking and production planning for small teams. Cons The company has become increasingly difficult to work with, shows little understanding of small manufacturers’ realities, enforces punitive order-based pricing, changes terms mid-contract, and prioritizes larger customers over long-time users. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TP Tim P. Owner Construction ### "The goldilocks inventory software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 24, 2024 Katana was the goldilocks inventory solution for our manufacturing company. It wasn't too much and it wasn't too little, it was just right. I was able to create our product recipes and input all of our sku's relatively easily and get us onboarded quickly. It allowed us to see shortages earlier and remedy them before they became issues. Saved us time and money. Pros Katana provided the right level of specificity for us. It wasn't too much where it overwhelming to get setup, but it was enough to track everything thing we needed. Cons Honestly the hardest part of Katana for us was getting correct daily counts from employees. Alternatives considered [Fishbowl](https://www.capterra.com/p/123794/Fishbowl/) Reasons for choosing Katana Cloud Inventory Fishbowl was way too much product for us. We didn't need everything they offered. It was going to overcomplicate things and be too expensive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FM Fabien M. CEO Health, Wellness and Fitness ### "Stay Away from Katana" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 5, 2024 Stay away from this software. There are plenty on the market that won't try to rob you. Cons Katana is one of these SAAS that looks pretty and attractive on the surface only to hide the worst possible customer policy, pricing plans and billing methods i have encountered in 15 years of professionnal digital experience. We are a small size company making ±1.5M€ in revenues. We choose Katana in 2021 as the functionalities at the time seemed to match our needs. The price was decent (199$ a month) and despite we felts like it was already quite a budget (±2400$ a year), we decided to subscribe. For a few month, things have been relatively fine despite frequents technical issues (front end lags, data not updated, locked order status, ...). Then came reality. Without a warning, Katana first increased the subscription to 349$. Ouch. You just lost 1800$ overnight. We really didn't appreciate that but all the manufacturing data of our company was inside Katana, our employees were trained and used to the software, so we swallowed the pill. A few month later, the subscription was up to 899$. Yes you read that right. Again, without a warning, without getting approval, they just start to bill your payment card with 899$ every month. You just lost another 7800$ overnight (per year, 23400$ for 3 years usage). Right there we have understood Katana trapped us. Katana's company hook you up with a sense of affordability only to charge astronomical price hikes whenever they feel like it. Despite the fact that this is highly irregular and most certainly illegal and fraudulent at least in Europe, the break of trust and the leverage made over the customer data is disgusting. Wait, it's not over yet ! Once you decided enough is enough and you can't give your data and your trust to a company acting like a MAFIA organisation, you migrate to another software (i really recommande MRPEasy for those wanting to leave or looking to a safe solution), and you cancel your subscription. And surprise (or not) ! Katana tries by any mean to charge you with another 1 month subscription (899$) after your cancel it. An absolute disgraceful method to squeeze any $ left in your wallet. The reality is that Katana is an highly unprofitable company established in Estonia that lost more than 7.5M$ for just 3.5M$ of revenues in 2022 (accounts are public, go check) and they desperately need to rebalance their accounts. They do not have that much customers, so they decided to go Kamikaze and raise prices until something breaks. Obviously, this is exactly the kind of chaotic experience you want to avoid to your company and your staff. Any service looking remotely unsafe should be kept far away from you manufacturing process and Katana definitely is one of them. I am not the only one with that experience, check out the other reviews on Capterra. (check how they will copy/paste a generic bullshit answer in the reply section, it will give you a sense of their level of concern ^^) Switched from [MRPeasy](https://www.capterra.com/p/134177/MRPEasy/) Unacceptable prices hikes and commercial policy. Unsafe company. Alternatives considered [MRPeasy](https://www.capterra.com/p/134177/MRPEasy/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 16, 2024 Hi Fabien, we appreciate you sharing your concerns with us and understand that managing costs is crucial for a small business, and our intention has always been to support you as you grow. When we saw the increased use of Locations and Webhooks, our team upgraded your plan as the best option for you. Our support team explained the new thresholds and helped reduce your usage both ahead of the change and after the grace period, and were happy to have multiple calls as we understand that pricing changes are always hard to adjust to. Your account was credited in March to cover the difference between the Professional and Standard plans with add-ons, in the hopes that we would find a way to make Katana work for you. Our team has reached out to you again personally to address your concerns and any others you may have. Regardless of whether or not any business continues being a Katana customer, honest and transparent feedback is something we value and take as an opportunity to learn and grow. FS Fatou S. CEO Consumer Goods ### "Not for Small Manufacturers" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 May 16, 2024 I tried using Katana twice for my small laboratory which manufacture skincare Pros Company of any size can use it, you can in theory intergate with lot of other tool like Quickbook and Shopify Cons It's very Expansive , even more when you want to follow the lot number. it starts at 179$ per month, if you take the annual billing, which I don't recommend unless you know it very well , the monthly paiement starts at 199$ The solution I am using now cost 39$/month on a monthly paiement basis it's a big difference Switched from [Stocksmith](https://www.capterra.com/p/144117/Craftybase/) It's cheaper, Much easier to use and more adapted to small size company like mine Besides, they have a shopify App Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AR Alan R. CEO Electrical/Electronic Manufacturing ### "Started off good, but pricing has outpaced quality." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 April 9, 2024 I started out paying $128/month for this software in 2019, and that jumped to $388 in 2021. Now in 2024, that price has increased to $399, BUT they took away several features we had become reliant upon and put them into separate "add-on" packages at $199 EACH—bringing my monthly all the way to $797! Something as simple as being able to label a part number with a bin number for easy retrieval was taken out and put into a "warehouse" bundle with other features that we don't use, so now all that work that was put into cataloging our parts has been erased. I was considering keeping these add-ons, but their serial number system doesn't work very well at all. I continually had to reach out to support to get them to fix things, but that often involved a lot of head scratching on their part and then instructing me to basically undo a redo completion of certain tasks to get a desired outcome (which didn't always work). I think these add-ons are overpriced—you can get serial number tracking from Zoho for $80/month, but they expect us to pay $199/month for just an add-on. If their add-on features worked reliably I might have continued paying. I am currently trying other platforms, and I will be ditching this vendor as soon as I am able. Pros Before using Katana, I was doing everything manually. I can't express how reliant I have become on MRP software. Cons They have increased prices by 523% since we started using this service. Bugs are ever-present, and they take existing features away to put behind a behind a paywall. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 26, 2024 Thank you for taking the time to share your detailed feedback with us. We truly value the insights from users like yourself and are saddened to hear that recent changes in our pricing and service structure have not met your expectations. It sounds like the transition from manual processes to using our MRP software has provided significant benefits for you, and we regret that our recent pricing adjustments and restructuring of features have overshadowed this experience. The decision to adjust our pricing was made after careful consideration and analysis, aimed to support the continual growth of our features and services, so we provide increasing value long-term. Changes like these can be challenging, we’re here to support you every step of the way whether that be staying with us or transitioning away to another software as you mention you might. Feel free to reach out directly to us at support@katanamrp.com, or of course via in-app chat. The team at Katana AV Anastasia V. owner Consumer Goods ### "Best if you are still doing your POs manually" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 27, 2024 Beautiful. Support is great, too, always helpful and fast to reply Pros I'm not sure what your situation is, but I was creating my POs and tracking how much of every component to order manually in Google Sheets. Yep, it was a pain. I tried a few competitor options, but they were designed in an awkward way; I needed to guess/lookup/read up. With Katana, my first day was already productive, and everything was intuitive. I even told my friend who is a UX/UI for Meta to go look at the only software that I like using (compared to the FB ads nightmare wormhole of dashboard:)) Cons Direct integration with Amazon would be nice. The route they have rn is through another app and it's another subscription price Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Oscar R. Director Apparel & Fashion ### "The MRP now with less functionality that costs more!" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 March 14, 2024 horrible and I would never ever want to be in business with them again, they only see you as money bags. Pros It worked for what I was expecting, it kept track of the items I needed to produce custom embroidered items. It was able to track when I needed to re buy items from my suppliers. Cons Where do you even start. I will start with the biggest issue they have. The price. When I started the cost was around 60aud a month. Then they bumped me up to 400aud a month without any communication, then they bumped me up to $1400 aud a month without any communication. When confronted with the problem with the pricing, and the illegal practices that they were acting under, they told me it was my fault because I was using API pulls. Which I was not doing. They realised that they were charging me incorrectly, and would "refund me the difference" and I am yet to see the refund. They would have never bothered to address this if I didn't bring it up to them, they would have happily charged me 2333% more than my original subscription without batting an eyelid. How can a company honestly think that it is okay to charge 2000% more and remove functionality? Customer service will only meet you at 2am Australian time (useless) Oh, and they have a 1 month notice cancellation fee for a month to month subscription (illegal) so if you sign up for a month, expect to pay for two. Like a gym, except you didn't sign anything so they can't do that. but they will. This company is greedy and it will fail if they keep this way. Do not look at reviews from further than two months ago, as that katana is long gone. Read all reviews from recently and you will see very cleary how this greedy corperate company has failed their customers. Avoid at all costs, get a better mrp software or even a spreadsheet. Reasons for choosing Katana Cloud Inventory It was cheap when I started using it, but that is long gone Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 27, 2024 Hey Oscar, I appreciate your review and understand your concerns regarding our pricing. Your insights are valuable as we continuously improve our services. The decision to change our subscription offerings was made after careful consideration and necessary to continue to deliver excellent service and product/feature development to our customers. We apologize for any inconvenience and are actively improving our communication processes to ensure transparency in future changes. Your satisfaction is our priority, and we're committed to resolving any outstanding issues promptly, as we have done so in your case via continued Success Team engagement. We believe we have done everything reasonably within our power to resolve your issues. If you feel there is anything more you would like to discuss, we are always available via our Support Chat or you can reach out to your Success Manager via email or schedule meeting. Thanks for your feedback! All the best, Christopher @ Katana LH Lukas H. Director Import and Export ### "Great for sales and quotes, not so much for inventory. " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 2/10 March 9, 2024 Pros Great user interface, very easily operable. Cons Pricing is getting worse. Basic functions disappear and appear later as a paid add on for hefty monthly fee. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 14, 2024 Thank you for your feedback! We'd like to assure you that all updates to our pricing model were based on evaluating our customers' needs and providing customisability to specific business needs, as our top priority is continuing to deliver top-notch services and unparalleled value and support. CS CAMILLA S. owner Food Production ### "Bait and Switch" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 21, 2024 Horrible. MRP systems are time consuming to implement. For them to take away functionality and SIGNIFICANTLY increase the price after the first year was ridiculous. Now we will be implementing a different MRP system. We feel cheated. Pros It seemed simple. It didn't work as originally sold, but they did improve it throughout the first year. Cons We THOUGHT it was going to be a good value. But after the first year, they took away functionality and doubled the price! Reasons for choosing Katana Cloud Inventory We THOUGHT it was going to be decent functionality for the price. When they more than doubled the price and took away functionality that we NEED in the food industry, we were very upset. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/172888/Katana-MRP/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Fishbowl vs Katana Cloud Inventory](https://www.capterra.com/compare/123794-172888/Fishbowl-vs-Katana-MRP)[NetSuite vs Katana Cloud Inventory](https://www.capterra.com/compare/135757-172888/NetSuite-vs-Katana-MRP)[Odoo vs Katana Cloud Inventory](https://www.capterra.com/compare/135618-172888/Odoo-vs-Katana-MRP)[Wasp Inventory vs Katana Cloud Inventory](https://www.capterra.com/compare/172888-232310/Katana-MRP-vs-InventoryCloud)[QuickBooks Enterprise vs Katana Cloud Inventory](https://www.capterra.com/compare/172888-174984/Katana-MRP-vs-QuickBooks-Enterprise)[Xero vs Katana Cloud Inventory](https://www.capterra.com/compare/120109-172888/Xero-vs-Katana-MRP)[Cin7 Core vs Katana Cloud Inventory](https://www.capterra.com/compare/133038-172888/Cin7-Core-vs-Katana-MRP)[MRPeasy vs Katana Cloud Inventory](https://www.capterra.com/compare/134177-172888/MRPEasy-vs-Katana-MRP)[ERPAG vs Katana Cloud Inventory](https://www.capterra.com/compare/142477-172888/ERPAG-vs-Katana-MRP)[Stocksmith vs Katana Cloud Inventory](https://www.capterra.com/compare/144117-172888/Craftybase-vs-Katana-MRP) [EZO vs Katana Cloud Inventory](https://www.capterra.com/compare/124047-172888/EZOfficeInventory-vs-Katana-MRP)[Acumatica Cloud ERP vs Katana Cloud Inventory](https://www.capterra.com/compare/96371-172888/Acumatica-Cloud-ERP-vs-Katana-MRP)[Sage X3 vs Katana Cloud Inventory](https://www.capterra.com/compare/172888-213927/Katana-MRP-vs-Sage-X3)[SAP Business One vs Katana Cloud Inventory](https://www.capterra.com/compare/172888-214667/Katana-MRP-vs-SAP-Business-One)[Cin7 Omni vs Katana Cloud Inventory](https://www.capterra.com/compare/133133-172888/Cin7-vs-Katana-MRP)[Trunk vs Katana Cloud Inventory](https://www.capterra.com/compare/172888-184979/Katana-MRP-vs-Trunk)[Limble vs Katana Cloud Inventory](https://www.capterra.com/compare/162600-172888/Limble-CMMS-vs-Katana-MRP)[SAP S/4HANA Cloud vs Katana Cloud Inventory](https://www.capterra.com/compare/152293-172888/SAP-S-4HANA-vs-Katana-MRP)[Sage 100 vs Katana Cloud Inventory](https://www.capterra.com/compare/172888-227232/Katana-MRP-vs-Sage-100cloud)[SKU IQ vs Katana Cloud Inventory](https://www.capterra.com/compare/172888-186941/Katana-MRP-vs-Sku-IQ)