# Page 7 | Smartwebs Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Smartwebs the right HOA solution for you? Explore 169 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/172920/HOA-Compliance-Software/reviews

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Smartwebs

4.4 (169)

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Last updated March 13th, 2026

# Page 7 - Reviews of Smartwebs

## Showing most helpful reviews

Showing 151-169 of 169 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AK

Amber K.  
President  
Management Consulting  
Used the software for: 1-2 years

### "Small Company "

November 23, 2021

4.0

Pros

The map feature for properties is easy to use.

Cons

Manually having to update database without integration.

Review Source

DA

David A.  
Director of Operations AZ  
Real Estate  
Used the software for: 6-12 months

### "Simplify your arch process"

August 9, 2022

5.0

Pros

processes are more streamlined and easy to use

Cons

haven't truly encountered anything yet, not sure we will

Review Source

TF

Tanja F.  
Portfolio Manager  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Smartwebs Review"

November 23, 2021

4.0

Pros

The Smartwebs software is mostly user friendly

Cons

When I run reports they don't show proper heading

Review Source

MC

Martin C.  
V.P. of Operations  
Management Consulting  
Used the software for: 2+ years

### "Hard to create templates for second association."

November 18, 2021

4.0

Noted above.

Pros

Ease for the Board to see what has been done.

Cons

Cant seem to get the second community templates to read their governing documents verbiage.

Reason for choosing Smartwebs

Board recommended.

Review Source

EC

Ed C.  
Supervisor  
Real Estate  
Used the software for: 2+ years

### "Deed Violation Enforcement Tool"

December 2, 2021

5.0

Product adds value to the deed violation enforcement

Pros

Ability to add pictures to deed violation letters

Cons

slow upload of information during deed drives

Review Source

KN

Krystal N.  
Community Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "HOA Smartwebs"

November 29, 2021

4.0

It was slow going in the beginning but with use it has become easier to navigate

Pros

Easy to navigate the site and find homeowners.

Cons

Files uploaded by homeowners are not easily downloaded in bulk

Review Source

TC

Tabitha C.  
Business Development  
Real Estate  
Used the software for: 2+ years

### "Good for HOA Compliance and Community Transparency"

November 18, 2021

3.0

I work with the team that uses this daily

Pros

The ability to run reports and compliance for HOA communities

Cons

N/A not anything I can think of at this time

Review Source

PS

Peggy S.  
Community Manager  
Management Consulting  
Used the software for: 6-12 months

### "Community Manager"

November 29, 2021

5.0

Very satisfied with the program.

Pros

The whole program is absolutely awesome. It makes the process so easy.

Cons

I am not sure how you could improve a great product.

Review Source

LL

Lucy L.  
Regional Director  
Real Estate  
Used the software for: 6-12 months

### "Smartwebs for Portfolio "

December 3, 2021

4.0

Good

Pros

All electronic. No paper applications. Email updates as a step is completed.

Cons

Add the ability to accept Architectural Review Fee from HOAs

Review Source

GS

Ginger S.  
Accounting  
Accounting  
Used the software for: 1-2 years

### "Smartwebs works great for us"

August 9, 2022

5.0

Pros

I like how easy this software is to work and understand. It meets our main goal.

Cons

I do wish there was a delete options for certain things.

Review Source

VA

Vivian A.  
Board of Directors  
Accounting  
Used the software for: 2+ years

### "Smartwebs is just what you need"

December 2, 2021

5.0

It produces letters for violation that need to be made from time to time.

Pros

Not the easiest to use but it is a great tool for getting your HOA to use. We use it for violation on our CC&R violations.

Cons

No direction on how to use it, no manuals.

Review Source

YR

Yvonne R.  
Asst Manager  
Management Consulting  
Used the software for: 2+ years

### "Smartwebs "

November 18, 2021

4.0

Experience has been great

Pros

Easy to use no complaints so far I really feel adding and uploading is easy.

Cons

no complaints so far my use has been easy to use

Review Source

JJ

Jose J.  
Customer Mngr  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Improving"

October 3, 2022

4.0

Good but sometimes it gets too slow to handle

Pros

The Violations section is very clear and help me with my job

Cons

When leaving a note on the violations is not very clear

Review Source

QC

Quiara C.  
Onsite Associate  
Real Estate  
Used the software for: 6-12 months

### "I like it"

December 2, 2021

5.0

It's been pretty hard for my board members to use it. But it is very easy for me.

Pros

It's a lot simpler than the normal way we have our board members vote on ARC applications.

Cons

My older board members seem to have a tough time using the program.

Review Source

ER

Elaine R.  
Manager  
Management Consulting  
Used the software for: 2+ years

### "It is difficult to add your personalized letter "

November 19, 2021

3.0

Good

Pros

Automatically sends mail. I don't have to stuff envelopes and type envelopes.

Cons

As I mentioned before, integrating personalized letters into the program and saving them Choises of violations are sometimes not applicable.

Review Source

JV

Janet V.  
Property Manager  
Real Estate  
Used the software for: 2+ years

### "Good product, great customer service"

December 2, 2021

4.0

Really speeds up letter production.

Pros

Really speeds up the violation letter system

Cons

Tablet not so easy to use in the field, will be trying mobile app with my phone next outing.

Review Source

KA

Kierra A.  
Assistant Community Manager  
Program Development  
Used the software for: 6-12 months

### "Smartwebs"

November 18, 2021

4.0

Pros

The most effective use of Smartwebs was using to give out violation.

Cons

The least I like was sometimes the app was not working properly.

Review Source

CA

Caroline A.  
Office Manager  
Real Estate  
Used the software for: Less than 6 months

### "Smartwebs for POA"

August 9, 2022

3.0

Pros

I like that all of the properties sync up with our management system, self updates.

Cons

Looking for historical data on properties in difficult

Review Source

AA

Anita A.  
Association Community Manager  
Real Estate  
Used the software for: 6-12 months

### "Could be Easier-Maybe need Training"

November 30, 2021

2.0

Frustrating

Pros

Retains history, can save to .pdf, create one document with all letters generated at one time.

Cons

Unable to easily make changes to template.

Review Source

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