Capterra Logo
Helping businesses choose better software since 1999
BoardSpace

Reviews of BoardSpace

4.5 (10)
Write a Review!
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Pros

  • The entire board was impressed with ease of use, and felt that it improved the meeting.

  • Even the folks on our board who are NOT technically inclined (or interested, in some cases) are on board with it and like the effect it has had on our ability to be effective for our members.

Cons

  • The functionality was dynamic this year so on occasion it was frustrating. When we raised an issue though it was quickly taken into consideration.

  • We have not yet encountered anything that we don’t like.

Showing Most Helpful

Showing 10 of 10 reviews

Sort by:
Paul J. avatar
Paul J.
Board Member
Non-Profit Organization Management, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 7, 2020

"BoardSpace is exactly what I hoped for, and then some"

Overall: Note: I have no affiliation with BoardSpace or its team... I found this product on my own and independently advocate for it because it is that good, and at such a great price. If this review sounds too good to be true, it is more about the fact that BoardSpace has effectively managed my expectations. It does not overpromise and underdeliver. It does what is says, and it does it well.

Pros: Top line... BoardSpace makes for happier, more productive, easier-to-manage team members and meetings. There are so many things to like. Top 3 items: - 1. It makes managing the role of secretary so easy during board meetings. - 2. It makes the tasks between meetings so easy... minutes, future agendas, action items. - 3. It takes the sting out of asking people to do things. It has changed our ability to be effective. That last one is a big deal. By not asking people 'have you completed [task xyz] yet?' and instead having the system send out follow up reminders, I've noticed an increase in output and a decrease in time to complete... all on top of the fact that the entire process of 'following up with people' has been taken off the plate of a person and put in the hands of the system. This is so much more than a feature set, it changes the outcomes and behaviors of our team. Even the folks on our board who are NOT technically inclined (or interested, in some cases) are on board with it and like the effect it has had on our ability to be effective for our members.

Cons: The BoardSpace team is open to hearing ideas, and I've shared them! The more users get on the system and ask for the same things, the more easily the BoardSpace team will be able to dedicate resources to those enhancements. Is the system as slick as other multi-million dollar funded apps and platforms? No. Some of the navigational features could be more slick. But there is always room for improvement... and speaking from experience the BoardSpace team is open to, and desires to, make improvements that benefit the user base. What I can say about it is the BoardSpace system has enabled us to get out of the process of managing things in spreadsheets and emails, and empowers our board to own its processes rather than being fully (and overly) reliant on our property managers (we are a non-profit condo association).

Reasons for Choosing BoardSpace: Looked around but didn’t find anything that fit. BoardSpace is a niche product in a class of its own. Other software was more geared towards property management... overly expensive or had high minimums per month and/or did a lot more than we needed or didn't do what we needed. This is the only software I could find that was geared toward a board managing itself as well as the recurring functions that boards have to handle, as well as easily integrating the non-recurring one-off tasks and topics without having to 'reinvent the wheel.'
Francie B.
Retired
Information Technology and Services, 1-10 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 9, 2020

"Boardspace improved our communication and efficiency for a reasonable cost"

Overall: A positive experience. Members with good computer/typing skills adapted most quickly but others caught on through use. We renewed our subscription as the product was helpful and we foresee using it more and more as our experience with it increases.

Pros: It offers a good way to deal efficiently with meeting minutes. Also the ability to add comments to the Agenda items that are restricted to being viewed by Board members only before/during/after meetings is helpful. Uploading documents in groups is easy enough. Task reminders work well as deadlines/scope are modifiable as circumstances change and they reduce the need for endless email messages. Able to add and modify Board member profiles easily.

Cons: Does require a bit of planning and agreement as to how to name tags and attach them to documents for effective searches. You need to foresee what kind of searches you will do. Adding/removing/modifying Tags is easy, which is good. Able to control which users can access different types of documents so more sensitive documents are not public.

Reasons for Choosing BoardSpace: Other products were not specifically designed to aid Boards, and included features such as accounting and financial management modules which we do not require as we already have that kind of support. We did not wish to pay a high price for a product with expensive features we would not use. We thought it a good product for document management which used to be one of our headaches and for improving communication among Board members. Good value for our money. We have had good support when needed. I have already recommended it to other Boards of a similar nature.
Bonnie O.
Founder and Principal, Board Concierge
Executive Office, Self-employed
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
December 4, 2018

"BoardSpace - a fantastic addition to the board portal marketplace"

Overall: Boardspace has helped me streamline my minute-taking at a small not-for-profit, and made it quick and easy to upload reference material into a document storage common library for all the directors. A fun and simple 'tagging' feature allows one to quickly add some meta-date to help organize and classify the documents.

Pros: BoardSpace is a product designed and developed by a real life end user. It was conceived following the many frustrations of attempting to manage the volumes of information created in the course of running a board of directors. The best products emerge from this problem-solving stand-point, and BoardSpace can help you address the challenges of keeping a board of directors on task, and on track - by providing a common space for managing information throughout its life cycle: creation/collaboration, document management/classifying, meeting and minutes support, and the preservation of corporate memory across the terms of individual directors for long-term access. No one will ever say again 'where are those Minutes' again, or 'I know we passed a resolution some time last year, where is it?'.

Cons: There is not much not to like about Boardspace. It is continually evolving and responding to the needs of its clients with new developments and features. Being a relatively young product, there is inevitably a few 'bugs' to discover and report back to the development team. However, the response from Boardspace is quick and efficient to fix any issues, and the price point more than makes up for this.

Susan H.
Board Member, IT and Advocacy Committees
Non-Profit Organization Management, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
January 31, 2019

"Increased Board efficiency "

Overall: Storing documents to BoardSpace leaves posterity on projects that will be reviewed in future. The intent and decision reasons are captured in a readily accessible place for future board members. Having the operational and other documents in one central place reduces the paper at board meetings. Also allows for previewing material prior to meetings, streamlining the questions that arise. Being able to access BoardSpace and documents during meetings means that everyone can follow along on their devices or laptops.

Pros: BoardSpace saves time at board meetings and practically eliminates reply-all emails and attachments. The smart minutes feature is fantastic. Setting up committees as additional boards facilitates committee organization and task monitoring.

Cons: We have not yet encountered anything that we don’t like.

Donna Q.
General Manager- Board Director Vol Org
Non-Profit Organization Management, 1-10 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
3.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
July 20, 2019

"Boardspace Management Software Review"

Overall: It’s been very positive. I particularly like the Action List, Smart Minutes & Agenda setting & tagging documents. The Planner can be annoying but the concept is great. The excellent customer service cannot be understated.

Pros: Customer support has been excellent. The goal of streaming lining volunteer board records management is met. We see the benefit in saving precious volunteer time while keeping close track of business processes.

Cons: The functionality was dynamic this year so on occasion it was frustrating. When we raised an issue though it was quickly taken into consideration

Connie M.
Executive Assistant
Non-Profit Organization Management, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
July 9, 2019

"Boardspace Review"

Overall: Reduces the amount of time spent issuing meeting documents. All the meeting dates are outlined, attachments icon is where all the documents are stored for that meeting. Very easy for directors to navigate and they have mentioned they really enjoy the board portal web version.

Pros: Ability to upload attachments for a meeting easily and search capability using tags. One location for all board related items and committees, where action items are stored in one spot, and reminder features. The planner is a useful tool as well for recurring functions for AGM and financial year end etc.

Cons: Ability to customize agendas to insert facilitator name and agenda times.

Reasons for Choosing BoardSpace: Given that we are non-profit organization, cost was a large factor in my decision. It gave me the functionality that I needed in order to management the board meetings and various committees.
Eric G.
President
Real Estate, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
August 13, 2020

"Outstanding Platform for board operations management"

Overall: Simplifies meeting prep. Standardized meeting conduct, generated a really good draft minutes, and provided a clean easy to use interface for handling follow up actions within the meeting. The entire board was impressed with ease of use, and felt that it improved the meeting.

Pros: It does exactly what is claimed, and does it well. Able to figure out core functionality in less than 2 hours without any training.

Cons: The ability for board members to insert their own motions would be an enhancement. That was the only thing that I felt was potentially lacking.

Reasons for Choosing BoardSpace: Purpose built to meet the needs of community association volunteer boards.
Verified Reviewer
Executive Director
Non-Profit Organization Management, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
January 31, 2019

"Secure option for non-profits "

Overall: A great option for secure software for non-profit boards.

Pros: The software is easy to use and navigate. Additionally, has lots of storage space.

Cons: Takes time to learn the labeling/filing of files.

Duncan K.
President
Consumer Services, 1-10 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
February 8, 2019

"Condo Board - using BoardSpace"

Overall: Great service! All our problems have been addressed and resolved quickly.

Pros: Secure place to store all our documents - while controlling which of our members has access to which documents.

Cons: User interface continues to improve. Capturing minutes took us a few tries to figure it all out (now improved).

Verified Reviewer
Student
E-Learning, Self-employed
Used the software for: I used a free trial
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 29, 2019

"Taking BoardSpace for a Test Run"

Pros: While using BoardSpace I found the feature that I enjoyed the most was the fact that everything was easily accessible and organized how I needed it to be. The software was easy to use and user friendly.

Cons: There is nothing immediate that I disliked about using BoardSpace.