# BoardSpace Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is BoardSpace the right Board Management solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/172926/BoardSpace/reviews

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BoardSpace

4.5 (10)

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Last updated January 9th, 2026

# Reviews of BoardSpace

Ease of use

4.4

Customer Service

4.9

## Showing most helpful reviews

Showing 1-10 of 10 Reviews

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Rating

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Reviewer's Role

Length of Use

Frequency of Use

Paul J.  
Board Member  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "BoardSpace is exactly what I hoped for, and then some"

May 7, 2020

5.0

Note: I have no affiliation with BoardSpace or its team... I found this product on my own and independently advocate for it because it is that good, and at such a great price. If this review sounds too good to be true, it is more about the fact that BoardSpace has effectively managed my expectations. It does not overpromise and underdeliver. It does what is says, and it does it well.

Pros

Top line... BoardSpace makes for happier, more productive, easier-to-manage team members and meetings. There are so many things to like. Top 3 items: - 1. It makes managing the role of secretary so easy during board meetings. - 2. It makes the tasks between meetings so easy... minutes, future agendas, action items. - 3. It takes the sting out of asking people to do things. It has changed our ability to be effective. That last one is a big deal. By not asking people 'have you completed \[task xyz\] yet?' and instead having the system send out follow up reminders, I've noticed an increase in output and a decrease in time to complete... all on top of the fact that the entire process of 'following up with people' has been taken off the plate of a person and put in the hands of the system. This is so much more than a feature set, it changes the outcomes and behaviors of our team. Even the folks on our board who are NOT technically inclined (or interested, in some cases) are on board with it and like the effect it has had on our ability to be effective for our members.

Cons

The BoardSpace team is open to hearing ideas, and I've shared them! The more users get on the system and ask for the same things, the more easily the BoardSpace team will be able to dedicate resources to those enhancements. Is the system as slick as other multi-million dollar funded apps and platforms? No. Some of the navigational features could be more slick. But there is always room for improvement... and speaking from experience the BoardSpace team is open to, and desires to, make improvements that benefit the user base. What I can say about it is the BoardSpace system has enabled us to get out of the process of managing things in spreadsheets and emails, and empowers our board to own its processes rather than being fully (and overly) reliant on our property managers (we are a non-profit condo association).

Reason for choosing BoardSpace

Looked around but didn’t find anything that fit. BoardSpace is a niche product in a class of its own. Other software was more geared towards property management... overly expensive or had high minimums per month and/or did a lot more than we needed or didn't do what we needed. This is the only software I could find that was geared toward a board managing itself as well as the recurring functions that boards have to handle, as well as easily integrating the non-recurring one-off tasks and topics without having to 'reinvent the wheel.'

Review Source

FB

Francie B.  
Retired  
Information Technology and Services  
Used the software for: 1-2 years

### "Boardspace improved our communication and efficiency for a reasonable cost"

March 9, 2020

4.0

A positive experience. Members with good computer/typing skills adapted most quickly but others caught on through use. We renewed our subscription as the product was helpful and we foresee using it more and more as our experience with it increases.

Pros

It offers a good way to deal efficiently with meeting minutes. Also the ability to add comments to the Agenda items that are restricted to being viewed by Board members only before/during/after meetings is helpful. Uploading documents in groups is easy enough. Task reminders work well as deadlines/scope are modifiable as circumstances change and they reduce the need for endless email messages. Able to add and modify Board member profiles easily.

Cons

Does require a bit of planning and agreement as to how to name tags and attach them to documents for effective searches. You need to foresee what kind of searches you will do. Adding/removing/modifying Tags is easy, which is good. Able to control which users can access different types of documents so more sensitive documents are not public.

Reason for choosing BoardSpace

Other products were not specifically designed to aid Boards, and included features such as accounting and financial management modules which we do not require as we already have that kind of support. We did not wish to pay a high price for a product with expensive features we would not use. We thought it a good product for document management which used to be one of our headaches and for improving communication among Board members. Good value for our money. We have had good support when needed. I have already recommended it to other Boards of a similar nature.

Review Source

BO

Bonnie O.  
Founder and Principal, Board Concierge  
Executive Office  
Used the software for: 6-12 months

### "BoardSpace - a fantastic addition to the board portal marketplace"

December 4, 2018

4.0

Boardspace has helped me streamline my minute-taking at a small not-for-profit, and made it quick and easy to upload reference material into a document storage common library for all the directors. A fun and simple 'tagging' feature allows one to quickly add some meta-date to help organize and classify the documents.

Pros

BoardSpace is a product designed and developed by a real life end user. It was conceived following the many frustrations of attempting to manage the volumes of information created in the course of running a board of directors. The best products emerge from this problem-solving stand-point, and BoardSpace can help you address the challenges of keeping a board of directors on task, and on track - by providing a common space for managing information throughout its life cycle: creation/collaboration, document management/classifying, meeting and minutes support, and the preservation of corporate memory across the terms of individual directors for long-term access. No one will ever say again 'where are those Minutes' again, or 'I know we passed a resolution some time last year, where is it?'.

Cons

There is not much not to like about Boardspace. It is continually evolving and responding to the needs of its clients with new developments and features. Being a relatively young product, there is inevitably a few 'bugs' to discover and report back to the development team. However, the response from Boardspace is quick and efficient to fix any issues, and the price point more than makes up for this.

Review Source

VR

Verified Reviewer  
Executive Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Secure option for non-profits "

January 31, 2019

5.0

A great option for secure software for non-profit boards.

Pros

The software is easy to use and navigate. Additionally, has lots of storage space.

Cons

Takes time to learn the labeling/filing of files.

Review Source

DQ

Donna Q.  
General Manager- Board Director Vol Org  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Boardspace Management Software Review"

July 20, 2019

4.0

It’s been very positive. I particularly like the Action List, Smart Minutes & Agenda setting & tagging documents. The Planner can be annoying but the concept is great. The excellent customer service cannot be understated.

Pros

Customer support has been excellent. The goal of streaming lining volunteer board records management is met. We see the benefit in saving precious volunteer time while keeping close track of business processes.

Cons

The functionality was dynamic this year so on occasion it was frustrating. When we raised an issue though it was quickly taken into consideration

Review Source

SH

Susan H.  
Board Member, IT and Advocacy Committees  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Increased Board efficiency "

January 31, 2019

5.0

Storing documents to BoardSpace leaves posterity on projects that will be reviewed in future. The intent and decision reasons are captured in a readily accessible place for future board members. Having the operational and other documents in one central place reduces the paper at board meetings. Also allows for previewing material prior to meetings, streamlining the questions that arise. Being able to access BoardSpace and documents during meetings means that everyone can follow along on their devices or laptops.

Pros

BoardSpace saves time at board meetings and practically eliminates reply-all emails and attachments. The smart minutes feature is fantastic. Setting up committees as additional boards facilitates committee organization and task monitoring.

Cons

We have not yet encountered anything that we don’t like.

Review Source

CM

Connie M.  
Executive Assistant  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Boardspace Review"

July 9, 2019

4.0

Reduces the amount of time spent issuing meeting documents. All the meeting dates are outlined, attachments icon is where all the documents are stored for that meeting. Very easy for directors to navigate and they have mentioned they really enjoy the board portal web version.

Pros

Ability to upload attachments for a meeting easily and search capability using tags. One location for all board related items and committees, where action items are stored in one spot, and reminder features. The planner is a useful tool as well for recurring functions for AGM and financial year end etc.

Cons

Ability to customize agendas to insert facilitator name and agenda times.

Reason for choosing BoardSpace

Given that we are non-profit organization, cost was a large factor in my decision. It gave me the functionality that I needed in order to management the board meetings and various committees.

Review Source

EG

Eric G.  
President  
Real Estate  
Used the software for: Less than 6 months

### "Outstanding Platform for board operations management"

August 13, 2020

5.0

Simplifies meeting prep. Standardized meeting conduct, generated a really good draft minutes, and provided a clean easy to use interface for handling follow up actions within the meeting. The entire board was impressed with ease of use, and felt that it improved the meeting.

Pros

It does exactly what is claimed, and does it well. Able to figure out core functionality in less than 2 hours without any training.

Cons

The ability for board members to insert their own motions would be an enhancement. That was the only thing that I felt was potentially lacking.

Reason for choosing BoardSpace

Purpose built to meet the needs of community association volunteer boards.

Review Source

VR

Verified Reviewer  
Student  
Research  
Used the software for: I used a free trial

### "Taking BoardSpace for a Test Run"

May 29, 2019

5.0

Pros

While using BoardSpace I found the feature that I enjoyed the most was the fact that everything was easily accessible and organized how I needed it to be. The software was easy to use and user friendly.

Cons

There is nothing immediate that I disliked about using BoardSpace.

Review Source

DK

Duncan K.  
President  
Consumer Services  
Used the software for: 1-2 years

### "Condo Board - using BoardSpace"

February 8, 2019

4.0

Great service! All our problems have been addressed and resolved quickly.

Pros

Secure place to store all our documents - while controlling which of our members has access to which documents.

Cons

User interface continues to improve. Capturing minutes took us a few tries to figure it all out (now improved).

Review Source

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