# Sesame Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Sesame Software - reviews, pricing plans, popular comparisons to other Artificial Intelligence products and more. Source: https://www.capterra.com/p/172935/Sesame --- # Sesame Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Sesame ## What is Sesame? Sesame is a voice biometric identification system. Sesame uses natural speech for real-time caller identification, creating a voice print based on previous calls without the need of any enrollment process. What can Sesame do for you? Combats Call Center fraud, classification, anti-spam, answering machine detection, sentiment analysis and management ## What is Sesame used for? [Artificial Intelligence](https://www.capterra.com/artificial-intelligence-software/)[Speech Recognition](https://www.capterra.com/speech-recognition-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Sesame?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://utopia.ai&name=Sesame) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Sesame 0.0 VS. [### Noota](https://www.capterra.com/p/230417/Noota/) [4.4 (11)](https://www.capterra.com/p/230417/Noota/reviews/) Starting Price Contact vendor Starting Price $10 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (11) Value For Money 0.0 (0) Value For Money 3.6 (10) Customer Service 0.0 (0) Customer Service 4.3 (9) ## Sesame alternatives [Cliengo](https://www.capterra.com/p/158756/Cliengo/) [4.3 (13)](https://www.capterra.com/p/158756/Cliengo/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/158756/Cliengo/) Highest Rated [Dust](https://www.capterra.com/p/10019510/Dust/) [5.0 (1)](https://www.capterra.com/p/10019510/Dust/#reviews) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10019510/Dust/) [Doxel](https://www.capterra.com/p/227688/Doxel/) [4.0 (1)](https://www.capterra.com/p/227688/Doxel/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/227688/Doxel/) [Relevance AI](https://www.capterra.com/p/10019108/Relevance-AI/) [4.0 (1)](https://www.capterra.com/p/10019108/Relevance-AI/#reviews) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10019108/Relevance-AI/) [View all alternatives](https://www.capterra.com/p/172935/Sesame/alternatives/) ## FAQs about Sesame Overview ### What company size and specific industries is Sesame built for? Sesame is designed for call centers of all sizes that need voice biometric identification for customer verification. It fits contact center operations in industries that handle frequent phone-based interactions and require identification of a client's voice, gender, age, and language during calls. Features and Usability ### What are the key features of Sesame? Sesame offers authentication, data capture and transfer, IVR, multi-language support, speech-to-text analysis, and sentiment analysis. These features support voice-based interaction handling, language flexibility, and the capture and transfer of interaction data for communication workflows. Getting Started and Support ### What training and onboarding options does Sesame offer? Sesame provides in person training and live online sessions to help teams get started. In person training supports direct, face-to-face guidance, while live online sessions allow remote instruction and setup support through virtual meetings. Getting Started and Support ### What customer support options does Sesame offer? Sesame provides email/help desk, phone support, and chat for customer assistance. No reviewer feedback about support quality is available here, so user experience details such as response speed, helpfulness, or common frustrations cannot be confirmed from the catalog data. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. IVR Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Multi-Language Manage and support multiple languages Sentiment Analysis Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Speech-to-Text Analysis Analyze, correct, and monitor speech for transcriptions or recordings Sesame 4 features Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Manage and support multiple languages Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Analyze, correct, and monitor speech for transcriptions or recordings ## Pricing ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.