--- title: "Sesame Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Sesame Software - reviews, pricing plans, popular comparisons to other Artificial Intelligence products and more." source_url: "https://www.capterra.com/p/172935/Sesame/" page_type: "product" language: "en" --- # Sesame Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Sesame ## What is Sesame? Sesame is a voice biometric identification system. Sesame uses natural speech for real-time caller identification, creating a voice print based on previous calls without the need of any enrollment process. What can Sesame do for you? Combats Call Center fraud, classification, anti-spam, answering machine detection, sentiment analysis and management ## What is Sesame used for? [Artificial Intelligence](https://www.capterra.com/artificial-intelligence-software/)[Speech Recognition](https://www.capterra.com/speech-recognition-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Sesame 0.0 VS. [### ZoomInfo Copilot](https://www.capterra.com/p/10022285/ZoomInfo-Copilot/) [4.3 (6)](https://www.capterra.com/p/10022285/ZoomInfo-Copilot/#reviews) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.8 (6) Value For Money 0.0 (0) Value For Money 4.0 (6) Customer Service 0.0 (0) Customer Service 4.2 (6) ## Sesame alternatives [Noota](https://www.capterra.com/p/230417/Noota/) [4.4 (11)](https://www.capterra.com/p/230417/Noota/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/230417/Noota/) [Doxel](https://www.capterra.com/p/227688/Doxel/) [4.0 (1)](https://www.capterra.com/p/227688/Doxel/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/227688/Doxel/) [Relevance AI](https://www.capterra.com/p/10019108/Relevance-AI/) [4.0 (1)](https://www.capterra.com/p/10019108/Relevance-AI/#reviews) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10019108/Relevance-AI/) Highest Rated [Home Designs AI](https://www.capterra.com/p/10015818/Home-Designs-AI/) [5.0 (1)](https://www.capterra.com/p/10015818/Home-Designs-AI/#reviews) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10015818/Home-Designs-AI/) [View all alternatives](https://www.capterra.com/p/172935/Sesame/alternatives/) ## FAQs about Sesame Overview ### What company size and specific industries is Sesame built for? Sesame is designed for call centers of any size that need voice biometric identification for customer verification. It is best suited to customer service and contact center operations that handle phone-based interactions and need to identify a client’s voice, gender, age, and language. Features and Usability ### What are the key features of Sesame? Sesame offers authentication, data capture and transfer, IVR, multi-language support, sentiment analysis, and speech-to-text analysis. These features support voice interactions, capture caller input, process spoken responses, and analyze speech across languages for routing and communication workflows. Getting Started and Support ### What training and onboarding options does Sesame offer? Sesame provides in-person training and live online sessions to help teams get started. In-person training supports direct, face-to-face instruction, while live online sessions provide guided training through a virtual format. These are the training options listed for Sesame. Getting Started and Support ### What customer support options does Sesame offer? Sesame provides email/help desk, phone support, and chat. No reviewer feedback about support quality is available here, so the support experience cannot be assessed from user comments. The listed channels indicate direct contact options for help, but there is no user-reported detail on response times or issue resolution. ## Features AI summary Based on 5,579 Artificial Intelligence reviews Capterra reviewers point to the following as the features buyers value most when comparing artificial intelligence software: - **Generative AI** (**35%** of reviewers rated this feature as critical) - **Data Import/Export** (**31%**) - **Natural Language Processing** (**34%**) Sesame focuses on other capabilities that reviewers also consider important, including **Multi-Language** (**29%**). This feature can help businesses support users across different regions, improve communication in multilingual environments, and provide teams with more flexibility when working with diverse customer or employee groups. IVR Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Multi-Language Manage and support multiple languages Sentiment Analysis Categorize emotions expressed and identify if they are positive, negative or neutral Speech-to-Text Analysis Analyze, correct, and monitor speech for transcriptions or recordings Sesame 4 features ### All Features - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Multi-Language: Manage and support multiple languages - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Speech-to-Text Analysis: Analyze, correct, and monitor speech for transcriptions or recordings --- ## Pricing ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.