# KindLink Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about KindLink Software - reviews, pricing plans, popular comparisons to other Donation Management products and more. Source: https://www.capterra.com/p/172936/KindLink-for-Business --- # KindLink Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on November 11, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) KindLink ## What is KindLink? Demonstrate the power of CSR to cultivate a workforce that people are proud to be part of. Attract, retain and develop the best talent with better visibility, easier engagement and more efficient management for all your CSR efforts. Our CSR management software gives CSR managers a unified overview of every campaign and initiative. Sustainability, fundraising, volunteering, donation matching, payroll giving, ESG tracking and more – all managed from one intuitive digital platform. ## What is KindLink used for? [Internal Communications](https://www.capterra.com/internal-communications-software/)[Volunteer Management](https://www.capterra.com/volunteer-management-software/)[Community](https://www.capterra.com/community-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £12 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for KindLink?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.kindlink.com&name=KindLink) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### KindLink 4.0 (4) VS. [4.8 (398)](https://www.capterra.com/p/158382/Submittable/reviews/) Starting Price £12 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (4) Ease Of Use 4.6 (398) Value For Money 3.7 (3) Value For Money 4.6 (293) Customer Service 4.0 (4) Customer Service 4.8 (359) ## KindLink alternatives [3.4 (42)](https://www.capterra.com/p/155271/Benevity/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 57% of reviewers rated it above 4 stars [4.8 (316)](https://www.capterra.com/p/123954/Little-Green-Light/reviews/) Starting price $45.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (156)](https://www.capterra.com/p/142421/Bonterra-Development-Digital/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.4 (132)](https://www.capterra.com/p/144095/Sumac/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity/News Feed Continuous profile-based stream of news and activity Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Benchmarking Compare key metrics for the business against prominent players in the industry Blogs Allows users to publish blogs on social site Calendar Management Track and manage schedules and meetings via an integrated calendar Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results KindLink 55 features Continuous profile-based stream of news and activity Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Compare key metrics for the business against prominent players in the industry Allows users to publish blogs on social site Track and manage schedules and meetings via an integrated calendar Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving View donor contribution history, track how much money have been raised over time and measure progress Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Assembly of graphs and charts for visualizing and tracking statistics/metrics Online forums/groups where users can ask questions, share ideas, best practices, etc. Store, manage, and track all electronic documents in a centralized location Allows companies to match the donation given by their employees Track and view detailed financial donation history made by contacts and members Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Monitor emissions and environmental data trends and measure the impact on climate and community health Electronic storage of staff/employee contact information and job status in a centralized repository Tools to improve and measure employee satisfaction and involvement Store photos of employees Guidelines for conforming to environmental laws, regulations and requirements Schedule and manage the logistics of activities and other gatherings Public or private sharing of digital files such as documents, audio/video, images, and more Software specialized for non-profit organizations Ability to match gifts through the system Track and manage the status of grant applications Track grant submission requirements, deadlines, and financial documentation for awarded grants Monitor application statuses, proposals and award funds Organize and edit a group of people's policy and members The creation, development, and sharing of potentially innovative new ideas Collect data to measure/track the positive impact an organization, nonprofit, or program has on social, environmental, or other groups. Manage and track all disruptions and incidents Tracking the status of previously identified performance measurements Manage the process of planning and scheduling meetings, including agenda creation Comprehensive list that contains information and details of all the members associated with a particular organization or group Database of members to track personal information of individuals and families Ability to make a donation from a mobile device/app Controls/tools to moderate the session Outlet for members and visitors to submit donations electronically Accept, record, and reconcile financial transactions A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Engage in direct, instant messaging with customers, users, etc. Upload, track, and submit receipts in a central database Manage and track recurring gifts Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. View and track pertinent metrics to find patterns and gain insights from data Plan availability and assign specific time slots for tasks and resources Digitally share screen view with others Create and administer polls and surveys Manage and monitor compliance with government regulations on environmental standards View messages sent by both parties during the chat conversation Manage volunteer information and direct volunteer resources Advertise volunteer opportunities and recruit new volunteers Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. Features 3.3 (4) 3.3 Based on 4 reviews ## Pricing Value for money 3.7 (3) Free Trial Basic £12.00 Per User,Per Month Value for money 3.7 (3) 3.7 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (4) 4.0 Based on 4 reviews ## User reviews Overall rating 4.0 Based on 4 reviews Filter by rating 5(1) 4(2) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent AU Anonymous User Chair of Trustees Non-Profit Organization Management ### "New user of KindLink" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 24, 2019 Good customer support Pros Easy to set up, easy to use. Good for online donations Cons Fundraisers can't set up their own fundraising page Reports don't differentiate regular donations from one off donations Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 30, 2019 Thank you for your review and valuable feedback. We do provide donor setup for fundraising pages of donors who belong to business teams. In addition, your charity can set up multiple project/fundraising pages on behalf of individual donors. Feel free to get in touch with the team and we will show you how to operate those. We will shortly update the system to show recurring donations within your donation reporting. Thank you again for the valuable feedback. RL Rita L. Secretary ### "Generally quite good, but there have been a few problems." 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 19, 2018 Pros It's easy to use and set up. The transaction fees are relatively low and there is no monthly cost. Cons There aren't any notifications to tell you when your receive donations or when the donation 'expires'. If you were notified you could chase it up to ensure the donation is received. I've asked for customer support and not received any help. There is no way to amend the layout of the donation section. Monthly donations should be the default. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 4, 2018 Thanks for the message, Rita. We always try to reply to our users timely and we did apologise for missing your initial email - which we've since addressed. We are sorry to see that you think a free service can be poor value for money and that it should cover all functionalities you expect from a software that would otherwise cost thousands of pounds to small charities. We periodically review and make changes to the system to meet our users' feedback, and we'll definitely act on your recommendations when more of the 550+ charities using our system ask for them too. If you do have additional questions, please do get in touch at help@kindlink.com and we'll reply timely. MM Moojan M. Secretary Libraries ### "Very good site - very helpful support" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 19, 2018 Pros It does everything you could want it to. It's free tot he charity and does not remove a large chunck of doantions Cons I am not sure it is still the case but I am puzzled as to why they charge debit cards as though they are credit cards Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SB Sarah B. CSR Officer Computer Software ### "A really tidy way to display and celebrate all our CSR activities in one place" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 February 22, 2018 Pros The UI is really nice and gives us space to personalise our page with the company branding, so it's enjoyable to trumpet our activities rather than embarrassing. The platform also has lots of different options to add e.g. in-kind donations, so we're able to track many different activities under the same umbrella, which in turn makes it easier for us to analyse our own behaviour. Customer service has been exemplary - since it's such a young product, we've had really good responses to feedback and several new features have been added recently in response to that feedback which we find useful. Cons KindLink is very focussed on the financial value of activities, which is fine for fundraisers but less helpful for in-kind donations or pro bono work - much of which we have no way of quantifying. We've had to use a slightly hacky method to add details about those sorts of activities, i.e. setting "cost per unit" to be zero, and even then the platform displays that data in an awkward way. Also, like any social network, you need to really work to make traffic happen. We've had some difficulties encouraging interest among our normal networks; I suspect it'll be a little while before enough charities are using the platform to really get dialogue going. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)