Who Uses This Software?

B2B SaaS companies with 'Inside' Customer Success teams. Inside success teams need a success platform enabling them to manage hundreds of customers remotely.

Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
  • Support
    Business Hours

Vendor Details

  • CustomerSuccessBox
  • Founded 2016
  • India

About CustomerSuccessBox

An Actionable Customer Success Platform for B2B SaaS businesses, CustomerSuccessBox enables every Customer Success Manager to manage hundreds of accounts while growing a multi million dollar portfolio. We want to lower the cost of extending success programs. Thereby enabling customers even with lower ARPA or ACV to enjoy the benefits of a success program.

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CustomerSuccessBox Features

  • Account Alerts
  • Account Management
  • Communication Management
  • Customer Engagement
  • Customer Lifecycle Management
  • Health Score
  • Onboarding
  • Revenue Management
  • Usage Tracking / Analytics
  • Win / Loss Analysis

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