Articbot

Articbot virtual assistant


5 / 5
3 reviews

Who Uses This Software?

Banking and finance, Healthcare, Education, IT


Average Ratings

3 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $1,400.00/year/user
  • Free Version
    Yes
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Live Online
  • Support
    24/7 (Live Rep)

Vendor Details

  • Articbot
  • www.articbot.com
  • Founded 2017
  • India

About Articbot virtual assistant

Articbot is an AI and machine learning driven virtual assistant software for customer support, sales lead generation and customer analysis, a SaaS based product, which helps a business to provide 24*7 customer engagement by automating the support process.


Articbot virtual assistant Features

  • Canned Responses
  • Customizable Branding
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking

Articbot virtual assistant Reviews Recently Reviewed!


GOOD PRODUCT FOR B2B COMPANIES

Jan 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use.

Awesome customer support.

Quick response.

Cons: Could improve the pricing.

International sales needs improvement.

Overall: Bridged the gap between customer and company.

Great experience, indeed the product is pretty much needof the hour. Hassle free customer service.

Feb 27, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Ease of use, could cut down a lot of problems in the customer service area. Technology helping in user lead creation and retention.

Cons: Could really be wonderful if big data analyticsis brought in to play. Need more advanced technology to incorporate all our data present in the world to make it available to the customers

Excellent BOT solution at a cost effective package. Well recommended.

Jan 10, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Ease of Training the system and exemplary customer support from Articbot team. Our company has had a remarkable experience integrating this system to our environment.

Cons: Nothing major to mention about but on premises customer service would be a welcome addition.