--- title: "Zappi Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Zappi Software - reviews, pricing plans, popular comparisons to other Innovation Management products and more." source_url: "https://www.capterra.com/p/173015/Zappi-Pro/" page_type: "product" language: "en" --- # Zappi Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Zappi ## What is Zappi? Our automated platform is equipped to tackle each stage of the creative process - from a campaign's inception to its final execution. ## What is Zappi used for? [Innovation Management](https://www.capterra.com/innovation-software/)[Market Research](https://www.capterra.com/market-research-software/)[Survey](https://www.capterra.com/survey-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £1825 Per User, One Time Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Zappi?[Manage this product listing](https://www.g2.com/products/zappi/claim_requests/new?auto=true) ## Zappi Overview Updated September 2026 AI summary Zappi is a cloud-based platform designed for small and midsize businesses seeking to enhance their innovation management processes. It integrates ideation tools with market research, survey, and data analysis capabilities, and offers data visualization as a notable feature. Zappi is suitable for teams looking to gather, analyze, and visualize insights to support decision-making around new ideas. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Zappi 5.0 (1) VS. [4.8 (547)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting Price £1825 Per User, One Time Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.9 (36) Value For Money 0.0 (0) Value For Money 4.8 (28) Customer Service 0.0 (0) Customer Service 4.7 (32) ## Zappi alternatives [4.6 (10,512)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [YouGov Surveys: Self-serve](https://www.capterra.com/p/184816/YouGov/) [4.2 (36)](https://www.capterra.com/p/184816/YouGov/reviews/) Starting price $1.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 75% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/184816/YouGov/) [Displayr](https://www.capterra.com/p/209889/Displayr/) [4.8 (21)](https://www.capterra.com/p/209889/Displayr/reviews/) Starting price $3059.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/209889/Displayr/) Highest Rated [MFour Studio](https://www.capterra.com/p/10005391/MFour-Studio/) [5.0 (8)](https://www.capterra.com/p/10005391/MFour-Studio/reviews/) Starting price $150.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10005391/MFour-Studio/) ## FAQs about Zappi Features and Usability ### What are the key features of Zappi? Zappi includes a dashboard, data discovery, data visualization, and reporting/analytics for reviewing research results. It also offers ideation, multi-channel distribution, and a survey builder for creating and sharing surveys across channels. These features support concept testing, response collection, and analysis in one platform. Getting Started and Support ### What training and onboarding options does Zappi offer? Zappi provides in person training and live online sessions to help teams get started. In person training supports face-to-face instruction, while live online sessions allow guided setup and learning remotely. These are the confirmed training formats listed for the product. Getting Started and Support ### What customer support options does Zappi offer? Zappi provides 24/7 live rep support for users who need direct help at any time. With no reviewer feedback about support topics available, support quality, response speed, and helpfulness cannot be assessed from user comments. ## Features AI summary Based on 269 Innovation Management reviews Capterra data shows that buyers of Innovation Management software rank the following features as their top priorities: - **Ideation** (**50%** of reviewers rated this feature as critical) - **Collaboration Tools** (**42%**) - **Strategic Planning** (**47%**) Zappi includes **Ideation**. However, it does not include **Collaboration Tools** or **Strategic Planning**. Its support for **Ideation** gives teams a clear way to capture, develop, and assess new ideas, helping businesses turn early concepts into more informed innovation decisions. Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Data Discovery Discover and connect variety of data sources to the application for analysis Data Visualization Graphical representation of data Ideation The creation, development, and sharing of potentially innovative new ideas Multi-Channel Distribution Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Zappi 7 features ### All Features - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Discovery: Discover and connect variety of data sources to the application for analysis - Data Visualization: Graphical representation of data - Ideation: The creation, development, and sharing of potentially innovative new ideas - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Survey Builder: Create and manage surveys --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Basic £1,825 Per User,One Time Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Head of Marketing Market Research ### "Cool tool to understand customers " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 July 8, 2020 Overall it's helpful and makes research more fun and cool -- makes doing the work more interesting and sharing it with clients more engaging. Pros It's cool to be able to literally see survey respondents -- gives you a better feel for the data collected. Cons It's easy to use so no real complaints. Only thing is that not everyone wants to answer surveys or provide feedback using video. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.